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Beoordelingen van Hilton London Watford

4 out of 5
Hilton London Watford
Elton Way, Watford, England

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 285 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 365 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 188 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 82 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 80 van 1000 beoordelingen" "

8,0/10

Netheid

8,0/10

Personeel en service

7,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Wilco

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Het hotel is gedateerd
2 nachten verbleven in juli 2023
Reactie van Front Desk op 7 sep 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen
2 nachten verbleven in april 2019
Reactie van Hotels op 2 mei 2019
Dear Guest Thank you for taking the time to score your recent stay with us. kind regards

8/10 – Goed

erik, Nerherlands

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very pleasant staff. Connected with my daughter very quickly. It was a joy to see! Great beds, food was also to our liking We look forward to a return there
3 nachten verbleven in oktober 2018
Reactie van hotel op 17 okt 2018
Dear guest We are delighted that you had a good stay with us and that the team looked after you and your daughter. we look forward to welcoming you back the next time you are in the Watford area. kind regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Leuk hotel vlakbij Warner Brothers studio Harry Potter.
2 nachten verbleven in augustus 2018
Reactie van Hotel op 29 aug 2018
Dear Guest Thank you for taking the time to write a review about your recent stay at the hotel for your trip to Harry Potter. kind regards

6/10 – Redelijk

Ian

Reisde met een groep
On the middle of an industrial estate
1 nacht verbleven in april 2024
Reactie van Hilton London Watford op 27 apr 2024
Dear Guest,Thank you for taking the time to leave us a review.We hope you enjoyed your stay!Kind Regards,Hilton London Watford

10/10 – Uitstekend

Nkechinyere

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was no room cleaning the first day but it was corrected immediately
3 nachten verbleven in maart 2024
Reactie van Hilton London Watford op 22 apr 2024
Dear Guest,We do apologize for the no room cleaning we have made the department aware of this. Thank you for the positive review and we hope to welcome you back again soon!Kind Regards,Hilton London Watford

8/10 – Goed

Mark

1 nacht verbleven in maart 2024
Reactie van Hilton London Watford op 27 mrt 2024
Hi Mark,Thank you for leaving such positive feedback. We appreciate you as a guest and hope to welcome you back soon!Kind Regards,

6/10 – Redelijk

Ralph

Reactie van Hilton London Watford op 4 mrt 2024
Hi, Thank you for taking the time to leave us your review. we will pass your feedback on where necessary.Kind Regards,Hilton London Watford

10/10 – Uitstekend

Andreas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
War mit meiner Familie das erste mal in London. Check-Inn mit mit App und digitalen Schlüssel, ebenfalls Check-out, Zimmer sauber und moderne Steuerung von Licht, Klima und Vorhänge. Einfach nur Top, Frühstück der Hammer und der Service supernett. Sehr zu empfehlen, wir kommen auf jeden Fall wieder👍
2 nachten verbleven in februari 2024
Reactie van hilton london watford op 19 feb 2024
Thank you for your positive review we appreciate your feedback. We hope to welcome to back soon. - Hilton London Watford

6/10 – Redelijk

Ana

Zakenreiziger
Meeting room was dirty and expensive. Room Ok. Old building.
2 nachten verbleven in februari 2024
Reactie van Hilton London Watford op 14 feb 2024
Hi, Thank you for your review. Id like to apologize for this experience. We will be passing on this feedback where necessary. Kind Regards,

10/10 – Uitstekend

James

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Hilton London Watford op 14 feb 2024
Hi, Thank you for taking the time to leave such a positive review of our property. We hope to welcome you again soon.

2/10 – Ontzettend slecht

Sanad

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Found toilet roll with blood staines ! Wont be staying here ever again and management wont compensate or take full responsibility
1 nacht verbleven in december 2023
Reactie van Hilton London Watford op 14 feb 2024
Hi, Thank you for your feedback. Id like to apologize that this was your experience. We will be passing this on to our team where necessary. Kind Regards

8/10 – Goed

Paul

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Tallulah op 23 jan 2024
Thank you for your feedback! We hope to welcome you again to Hilton London Watford soon.

8/10 – Goed

Ian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hilton Watford a warm welcome.
It was nice to be greeted at the Disabled Access ramp and directed to reception. Room was nice and of a standard expected for the price we paid.
3 nachten verbleven in december 2023
Reactie van Abi op 27 dec 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 – Uitstekend

Sabrina

Reisde met familie
Positief: Personeel en service
8 nachten verbleven in december 2023
Reactie van Abi op 27 dec 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

4/10 – Matig

Mohammed

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Abi op 27 dec 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 – Uitstekend

Allan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Most enjoyable stay
A warm welcome and easy check-in. Comfortable twin room with everything you might need. The bar staff were equally friendly, and small plates we ordered for supper were as good as you would want.
1 nacht verbleven in december 2023
Reactie van Abi op 27 dec 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

2/10 – Ontzettend slecht

Chloe

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were extremely rude Tried charging me for food and breakfast which we didn’t have Didn’t apologise for any of it Ended up leaving a day early as staff were just awful Bad customer service don’t recommend
2 nachten verbleven in december 2023
Reactie van Abi op 27 dec 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay at our hotel. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

8/10 – Goed

Caroline

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Decent hotel to stay at for work, just off M1, handy location
1 nacht verbleven in december 2023
Reactie van Abi op 27 dec 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

4/10 – Matig

Ventzislav

1 nacht verbleven in december 2023
Reactie van Abi op 27 dec 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

8/10 – Goed

Mercedes

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Abi op 27 dec 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

8/10 – Goed

Chris

Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in november 2023
Reactie van Abi op 27 dec 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 – Uitstekend

ALAINE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, great breakfast.
1 nacht verbleven in november 2023
Reactie van Abi op 27 dec 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 – Uitstekend

Ros

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Abi op 27 dec 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, comfort kamer
neither yay neither nay
Very Basic and very expensive for what it is. We used as a last minute booking as building work in our house over ran that particular day. I was accompanied by my wife and 2 young children. To charge £10 parking for the night for patrons is crazy..especially considering the amount of parking spaces there are. We asked for a fridge which the gentleman very kindly brought to us however, there was a pack of cooked chicken that expired in May 2023 inside, which clearly shows a lack of cleaning attention. Not a great stay and very expensive for such a basic hotel. Wouldn't recommend personally but each to their own.
1 nacht verbleven in november 2023
Reactie van Abi op 27 dec 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay at our hotel. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

10/10 – Uitstekend

P

1 nacht verbleven in november 2023
Reactie van Abi op 27 dec 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

6/10 – Redelijk

Caroline

Zakenreiziger
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Bar area was nice to sit it. Room need refurbishing. Was surprised to see how old furniture was. Overall comfortable
1 nacht verbleven in oktober 2023
Reactie van Divya op 1 nov 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 – Uitstekend

Graham

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Divya op 1 nov 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found your stay perfect. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 – Uitstekend

Ambikaipakan, Mason

3 nachten verbleven in oktober 2023
Reactie van Abi op 27 dec 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not worthy of the Hilton name
First room. Full of flies. Second room. Full of flies Third Room. No flies but no fridge nor air conditioning and a bathroom from 1973. Dreadful hotel.
1 nacht verbleven in oktober 2023
Reactie van -Front Office op 24 okt 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 – Matig

malachi

1 nacht verbleven in oktober 2023
Reactie van -Front Office op 24 okt 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 – Matig

GRAHAM

Zakenreiziger
Faulty fire alarm meant the fire alarm was going off until the early hours
1 nacht verbleven in oktober 2023
Reactie van -Front Office op 24 okt 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van -Front Office op 24 okt 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

2/10 – Ontzettend slecht

Nick

1 nacht verbleven in oktober 2023
Reactie van -Front Office op 24 okt 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

6/10 – Redelijk

Stephen

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Average
It is just tired my room has massive carpet stain although was clean and large but paid extra for that! Its also horrendously expensive due i guess to be business focused. For this price i expected a LOT better quality
1 nacht verbleven in oktober 2023
Reactie van -Front Office op 7 okt 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

8/10 – Goed

Jayne

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in september 2023
Reactie van -Front Office op 7 okt 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 – Uitstekend

Graham

1 nacht verbleven in september 2023
Reactie van -Front Office op 7 okt 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 – Uitstekend

Brian, Tamarac

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel with restaurant, bar, and good breakfast. Only one place to eat around the hotel. Very dangerous to cross the street or go to the bus stop. Only really accessible by car or taxi.
3 nachten verbleven in september 2023
Reactie van -Front Office op 7 okt 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

6/10 – Redelijk

takeru

5 nachten verbleven in september 2023
Reactie van -Front Office op 7 okt 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

6/10 – Redelijk

DAVID

Negatief: Voorzieningen
Rooms did not have sophisticated facilities. The shower was leaking. There was no seal indicating that the room has been properly sanitised. Location was good, food was ok. Staff very polite and friendly.
2 nachten verbleven in september 2023
Reactie van -Front Office op 7 okt 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

10/10 – Uitstekend

Megan

2 nachten verbleven in september 2023
Reactie van -Front Office op 7 okt 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van -Front Office op 7 okt 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 – Redelijk

Dinesh

Reisde met partner
Positief: Netheid, personeel en service
I found the Parking Charge of £10 per night to be a big put-off. Also, we found the hot breakfast ingredients such as Veg Sausage, Hashbrowns, and baked beans to be somewhat bland and stale. The staff, room cleanliness and cold breakfast was good
1 nacht verbleven in september 2023
Reactie van -Front Office op 7 okt 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

8/10 – Goed

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van -Front Office op 7 okt 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 – Uitstekend

michael

1 nacht verbleven in september 2023
Reactie van Front Desk op 7 sep 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
Very Average stay
An ok stay. Just stayed one night. Reception at check in was very short & made to feel welcome. The room was clean and comfortable. The breakfast was ok and options for vegeterians, although isnwas very loud due to a group of people speaking very loudly. Given the cost, i would not be staying again.
1 nacht verbleven in augustus 2023
Reactie van Front Desk op 7 sep 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

8/10 – Goed

carol

Positief: Netheid, comfort kamer
Quick stop over
Overnight stop-did not use any other facility so cannot comment. Room spacious but quite dated and far too hot. Clean and comfy bed so all you need really.
1 nacht verbleven in augustus 2023
Reactie van Front Desk op 7 sep 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We will take your comments to improve guest experiences. We look forward to welcoming you back to our hotel in the not too distant future.

8/10 – Goed

Tom

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Front Desk op 7 sep 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Personeel en service
Poor service from check in, came to check in at 3pm to be told room was still not ready, by 4pm the room was ready. no toilet rolls provided in the room had to asks on both days of our stay. paid for breakfast for both days only to be told that we was not booked in for sunday. only provided us with 2 glasses and 2 cup when they where 4 of us staying in the room.
2 nachten verbleven in augustus 2023
Reactie van Front Desk op 7 sep 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

10/10 – Uitstekend

Maria

Positief: Staat van de accommodatie en faciliteiten
The staff was very nice and attentive.
4 nachten verbleven in augustus 2023
Reactie van Front Desk op 7 sep 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.