Exterieur

Beoordelingen van Best Western Plus Waynesboro Inn & Suites Conference Center

2.5 out of 5
Best Western Plus Waynesboro Inn & Suites Conference Center
109 Apple Tree Ln, I-64, Exit 94, Waynesboro, VA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 502 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 332 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 99 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 45 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 1000 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Leon

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Middelmatig gedateerd hotel.
Kamers zijn gedateerd en vies. Je plakte aan de badkamervloer vast en gleed uit in het bad. De kussens van het bed waren slecht waardoor we slecht geslapen hadden.
1 nacht verbleven in juni 2018

8/10 – Goed

m. J., Den Haag

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel, aardige mensen, goed ontbijt
Goed hotel, aardige mensen, goed ontbijt, mooie pmgeving, eetgelegenheden dichtbij
1 nacht verbleven in september 2017

10/10 – Uitstekend

Melina

Reisde met huisdieren, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Quick easy stay in a nice room. Happy we could bring our dog for only $15!
1 nacht verbleven in mei 2024
Reactie van Missy, GM op 13 mei 2024
Thank you for the 5/5 review, Melina! We're thrilled that you and your pet enjoyed your experience, and we hope to welcome you back again soon!

8/10 – Goed

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was near the interstate and close to Cracker Barrel as the complimentary breakfast at the hotel left a lot to be desired.
1 nacht verbleven in april 2024
Reactie van Missy, GM op 29 apr 2024
Thank you for taking the time to review your recent stay, Paul. We're happy to hear that you enjoyed your stay overall, especially our convenient location! Our guests usually love our hot buffet breakfast, but we apologize that it did not suit your tastes. We hope that you will consider staying with us again in the near future!

8/10 – Goed

Dawn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to many distilleries and breweries as well as beautiful mountains. This hotel was ideally situated. Rooms were very comfortable.
1 nacht verbleven in april 2024
Reactie van Missy, GM op 16 apr 2024
Thank you for the review, Dawn! We're happy to hear that you enjoyed our perfect location and comfortable rooms. We hope to welcome you back again soon!

10/10 – Uitstekend

Gina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff here is so attentive and friendly. Thoroughly enjoyed our stay.
2 nachten verbleven in april 2024
Reactie van Missy, GM op 16 apr 2024
Thanks for the great review, Gina. We're thrilled that you enjoyed your stay with us, especially our awesome team! Come see us again soon!

8/10 – Goed

Andrea

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The property was conveniently located!
1 nacht verbleven in april 2024
Reactie van Missy, GM op 10 apr 2024
Thanks for the great review, Andrea. We're glad you enjoyed your stay, and our convenient location. Come stay with us again soon!

10/10 – Uitstekend

Brenda

Reisde met familie
Positief: Personeel en service, voorzieningen
This property should be in line for an update. They needed more internet plugs in the rooms and some of the furniture was out of date.
1 nacht verbleven in maart 2024
Reactie van Missy, GM op 1 apr 2024
Thank you for taking the time to review your recent stay, Brenda. We are always looking for ways to improve, and your feedback is very helpful. We hope you will consider staying with us again in the future, and giving us the opportunity to exceed your expectations.

6/10 – Redelijk

John

1 nacht verbleven in maart 2024
Reactie van Missy, GM op 13 mrt 2024
Thank you for taking the time to review your most recent stay, John. We would welcome any feedback you'd be willing to provide regarding what could have turned this stay into a 5/5 experience. We hope you will consider sharing your thoughts, as well as choosing our property again in the future.

6/10 – Redelijk

Chris

Positief: Netheid, personeel en service
Everything was great except there was no breakfast like eggs and sausage as expected. Just stale biscuits and gross cereal. But there was a nice waffle station!
1 nacht verbleven in maart 2024
Reactie van Missy, GM op 5 mrt 2024
Thank you for taking the time to review your most recent stay, Chris. We're happy to hear that everything was great overall. We apologize for your breakfast experience. On that one morning, our breakfast attendant had an emergency, and our backup was not available. Our team put out as many breakfast items as we could, but unfortunately on that morning, we were not able to offer our delicious hot menu items. We assure you that this was a one-time occurrence, and our guests typically enjoy a well-stocked hot buffet breakfast, with a friendly attendant!

8/10 – Goed

kenneth

1 nacht verbleven in februari 2024
Reactie van Missy, GM op 4 mrt 2024
Thank you for taking the time to review your most recent stay, Kenneth. We're glad to see that you enjoyed your experience, and we hope to welcome you back again soon!

10/10 – Uitstekend

Wolfgang

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pet friendly. No hassle. Polite and helpful staff.
2 nachten verbleven in februari 2024
Reactie van Missy, GM op 15 feb 2024
Thanks for the great review, Wolfgang. We're thrilled that you and your furry friend experienced such a hassle-free stay with us. We hope to welcome you back again soon!

8/10 – Goed

Amber

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Missy, GM op 5 feb 2024
Thank you for taking the time to review your recent stay, Amber. We're glad that you enjoyed your experience, and hope to welcome you back again soon!

10/10 – Uitstekend

Brandon

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The old guy makes me feel weird great staff and service besides him.
1 nacht verbleven in januari 2024
Reactie van Missy, GM op 5 feb 2024
Thank you for the 5/5 review, Brandon. We're glad that you enjoyed your experience with us!

8/10 – Goed

Italo

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overall good experience
2 nachten verbleven in december 2023
Reactie van Missy, GM op 28 jan 2024
Thank you for the great review, Italo. We're happy to hear that you enjoyed your overall experience! We hope to welcome you back again soon.

10/10 – Uitstekend

Bianca, Virginia Beach

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loooove the breakfast?
2 nachten verbleven in januari 2024
Reactie van Missy, GM op 28 jan 2024
Thank you for the great review, Bianca. We're thrilled that you enjoyed your stay, and especially our delicious breakfast!

6/10 – Redelijk

Don

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Missy, GM op 23 jan 2024
Thank you for taking the time to review your stay, Don. We apologize that we didn't exceed your expectations, and would welcome any further feedback regarding how we could have done something differently to make your experience a 10/10!

2/10 – Ontzettend slecht

Stephen

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Total F. Fire alarm went off at 10:30pm. All guests had to vacate the hotel, many in their pajamas, and stand in sub freezing temps and high wind. After 15-20 minutes of standing in the cold guests began to enter the lobby as it had become clear there was no fire, but guests werent yet allowed to return to their rooms. The hotel staff couldnt turn off the fire alarm so guests had to endure the piercing sound of the alarm in the lobby. The cause for the alarm was a sprinkler that went off in a 2nd floor room, soaking the guests in that room including two very young children. Their parents had them wrapped in towels in the lobby to attempt to dry them. They were shivering. The hotel couldnt shut off the sprinkler, either, so water came through the 1st floor hallway ceiling like a waterfall. Guests finally returned to their rooms around 11:30pm, despite no announcement from hotel staff. But to make it to the staircase guests had to walk through the waterfall. I, like everyone else, got soaked. Then, at midnight as i had just dozed off to sleep my room phone rang. A hotel staff person said there was a noise complaint against my room. I said i was sleeping and in the room alone. He replied by saying he made a mistake and called the wrong room. An awful experience all around. However, i stayed at the hotel last year and had a fine time.
1 nacht verbleven in januari 2024
Reactie van Missy, GM op 17 jan 2024
We fully understand how frustrating this experience was, and we sincerely apologize for the inconvenience. Our sprinkler system was triggered by a negligent guest, which in turn triggered the fire alarm. In countless decades in the hospitality industry, we have never experienced this before. By law, we are not allowed to turn off the fire alarm until the Fire Department has determined it is safe to do so. Once they gave us the go-ahead, we immediately silenced the alarm. All of these systems are in place to keep our guests safe. But again, we sincerely apologize for the inconvenience.

10/10 – Uitstekend

Lawrence

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business Travel
Business travel. Comfortable room.
1 nacht verbleven in januari 2024
Reactie van Missy, GM op 11 jan 2024
Thanks for the 10/10 review, Lawrence - we're thrilled that you had such a great experience! We look forward to welcoming you back the next time your business travels take you to our area.

10/10 – Uitstekend

Juan

2 nachten verbleven in december 2023
Reactie van Missy, GM op 28 jan 2024
Thanks for the 5/5 review, Juan - we're thrilled that you enjoyed your experience!

10/10 – Uitstekend

Nikolai

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Missy, GM op 8 jan 2024
Thanks for the 10/10 review, Nikolai. We're thrilled that you enjoyed your experience with us! We hope to welcome you back again soon.

6/10 – Redelijk

Barbara

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Look elsewhere
I was expecting something nicer because it was pricier than other stays. Coffee was cold. Toaster did not work well. Rooms were big and bed comfortable but evidence not cleaned well. Nor a good experience for the price
1 nacht verbleven in december 2023
Reactie van Missy, GM op 31 jan 2024
Thank you for taking the time to review your recent stay, Barbara. We strive to provide the best possible experience for all of our guests, and it looks like we fell short in your case. We apologize for any inconvenience this may have caused. We will use your feedback to ensure that we are offering a superior experience to all of our guests moving forward. Thanks again for the feedback.

10/10 – Uitstekend

Tessa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Missy, GM op 4 jan 2024
Thanks for the 10/10 review, Tessa - we're thrilled that you enjoyed your experience!

10/10 – Uitstekend

Erin

1 nacht verbleven in december 2023
Reactie van Missy, GM op 4 jan 2024
Thanks for the 5/5 review, Erin - we're thrilled that you enjoyed your experience!

8/10 – Goed

Stanislav

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
At midnight the fire alarm in the hotel went off. It was very noisy. Someone must have lit a cigarette in the hotel room. The hotel is conveniently located near the highway. I like the service in this series of hotels.
1 nacht verbleven in december 2023
Reactie van Missy, GM op 4 jan 2024
Thank you for taking the time to review your recent stay, Stanislav. We apologize for the inconvenience of the safety alarm being triggered so late. We are glad to hear, however, that you enjoyed our convenient location, and friendly service. We hope you will consider staying with us again in the future!

10/10 – Uitstekend

Natalie

1 nacht verbleven in december 2023
Reactie van Missy, GM op 13 dec 2023
Thanks for the 5/5 review, Natalie! We're thrilled that you had such a great experience, and we hope to welcome you back again soon!

10/10 – Uitstekend

William

Positief: Netheid
1 nacht verbleven in december 2023
Reactie van Missy, GM op 5 dec 2023
Thank you for the 5/5 review, William! We're happy to hear that you had such a great experience!

8/10 – Goed

Lisa

Reisde met familie
Positief: Personeel en service, voorzieningen
The property seemed a little dated but overall it was clean and comfortable. May need to repair a few pieces of furniture and the closet doors.
3 nachten verbleven in november 2023
Reactie van Missy, GM op 28 nov 2023
Thank you for taking the time to review your most recent stay, Lisa. We appreciate the feedback, and will use it to improve the experience for our guests moving forward.

8/10 – Goed

Harold

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed here 5 or 6 times when we come to visit our daughter it is convenient to our daughter and dining
1 nacht verbleven in november 2023
Reactie van Missy, GM op 27 nov 2023
Thanks for the great review, Harold! We're happy to hear that we're your "home away from home", when visiting your daughter. We look forward to welcoming you back for your next visit!

10/10 – Uitstekend

Rhonda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel for the price
1 nacht verbleven in november 2023
Reactie van Missy, GM op 27 nov 2023
Thanks for the 5/5 review, Rhonda! We're thrilled that you enjoyed your experience and our competitive rates. Come see us again soon!

10/10 – Uitstekend

Malina

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Missy, GM op 22 nov 2023
Thanks for the 5/5 review, Malina! We're thrilled that you had such a great experience, and we hope to welcome you back again soon!

8/10 – Goed

Chantal

1 nacht verbleven in november 2023
Reactie van Missy, GM op 6 dec 2023
Thanks for the good review, Chantal. We're glad that you enjoyed your experience, and we hope to welcome you back again soon!

2/10 – Ontzettend slecht

Kimberly

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Missy, GM op 16 nov 2023
Thank you for your review, Kimberly. We're sorry that we did not exceed your expectations. We would gladly welcome any further feedback.

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location just off the interstate and lots of eating options, room was spacious and clean
1 nacht verbleven in november 2023
Reactie van Missy, GM op 13 nov 2023
Thanks for the great review, Mark! We're happy that you enjoyed our great location and clean, newly-renovated rooms. We hope to welcome you back!

10/10 – Uitstekend

Kimberly

1 nacht verbleven in november 2023
Reactie van Missy, GM op 5 dec 2023
Thanks for the 5/5 review, Kimberly! We're thrilled that you enjoyed your experience!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Missy, GM op 4 nov 2023
Thanks for the 5/5 review, Robert! We're thrilled that you enjoyed your experience!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
1 nacht verbleven in oktober 2023
Reactie van Missy, GM op 30 okt 2023
Thank you for the review. We're glad you enjoyed your experience!

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Missy, GM op 30 okt 2023
Thanks for the 10/10 review, Michelle. We're thrilled that you had such a great experience!

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was comfy and clean. The breakfast was great! We enjoyed our stay.
1 nacht verbleven in oktober 2023
Reactie van Missy, GM op 26 okt 2023
Thanks for the great review, Sandra! We're thrilled that you enjoyed our delicious breakfast, and clean, comfortable rooms. We look forward to welcoming you back again soon!

8/10 – Goed

Phillip

1 nacht verbleven in oktober 2023
Reactie van Missy, GM op 14 nov 2023
Thanks for the great review, Phillip. Come see us again soon!

10/10 – Uitstekend

julie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our room was clean and beds very comfortable. Staff was friendly.
1 nacht verbleven in oktober 2023
Reactie van Missy, GM op 25 okt 2023
Thank you for the 10/10 review, Julie. We're thrilled to hear how much you enjoyed your experience, especially our clean rooms, comfortable beds, and friendly team! We hope to welcome you back again soon!

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Missy, GM op 23 okt 2023
Thanks for the 10/10 review, Nicholas. We're thrilled that you enjoyed such a great experience with us!

10/10 – Uitstekend

Annette

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and comfortable
1 nacht verbleven in oktober 2023
Reactie van Missy, GM op 23 okt 2023
Thank you for the great review, Annette. We're so glad that you enjoyed your experience; especially our clean, comfortable guestrooms. We hope to welcome you back again soon!

10/10 – Uitstekend

Tim

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property!
1 nacht verbleven in oktober 2023
Reactie van Missy, GM op 23 okt 2023
Thanks for the 5/5 review, Tim! We're thrilled that you had such a great experience, and we hope to welcome you back again soon!

10/10 – Uitstekend

Lestryne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Waynesboro
Friendly staff clean hotel good breakfast
1 nacht verbleven in oktober 2023
Reactie van Missy, GM op 21 okt 2023
Thanks for the 10/10 review, Lestryne! We're thrilled that you enjoyed our friendly staff, clean rooms, and hot buffet breakfast. Come stay with us again soon!

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Missy, GM op 19 okt 2023
Thanks for the 5/5 review, Rachel. We're thrilled that you had such a great experience! We hope to welcome you back again soon.

10/10 – Uitstekend

Lavonne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I’m sure I’ll be back….
Comfortable and clean. Needs some updating. Staff was great..kind, polite and helpful.
2 nachten verbleven in oktober 2023
Reactie van Missy, GM op 16 okt 2023
Thanks for the 10/10 review, Lavonne! We're thrilled that you enjoyed our comfortable and clean rooms; and friendly staff. We're glad to hear that you'll be back!

10/10 – Uitstekend

Sharon

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front staff was so helpful! Shout out to Brittany, Thank you so much with your help & kindness!
1 nacht verbleven in oktober 2023
Reactie van Missy, GM op 16 okt 2023
Thanks for the awesome review, Sharon! We're happy to hear that you enjoyed your experience, and especially our friendly Front Desk team. And we agree - Brittney is awesome! We look forward to welcoming you back in the future.

10/10 – Uitstekend

Meredith

1 nacht verbleven in oktober 2023
Reactie van Missy, GM op 16 okt 2023
Thanks for the 10/10 review, Meredith! We're thrilled that you enjoyed your experience, and we hope to welcome you back soon!

10/10 – Uitstekend

young s

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Missy, GM op 16 okt 2023
Thanks for the 5/5 review, young s - we're thrilled that you enjoyed your experience! Come see us again soon!