Hi Pamela. Thank you for choosing The White Hart for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The White Hart in the near future

Hi Andrew. We very much appreciate your comments regarding your stay at The White Hart. I will be sure to share your feedback with our team. I am sorry to hear, however, that one of our team members did not greet you promptly enough. Please rest assured that we are taking the appropriate measures to address the problem. As far as the parking situation, we don't own that portion of the property. Sorry for the inconvenience and we do hope you understand.

Hi Holly. Thank you for your feedback. We’re so sorry to hear that your experience did not meet our standards. We value our guest's feedback and are working hard to ensure that similar issues do not occur in the future. This does not reflect the standard of service that our customers deserve. We hope you give us another chance soon, so we can share a more positive experience.

We’re so sorry to hear that your experience was not 5 out of 5 and did not meet our standards. We value our guest's feedback. Might I ask what we could have done to make your stay or visit with us more enjoyable? Looking forward to hearing back from you.

Hi Jackie. Thank you for leaving a review. Might I asked what we could have done differently or better to make your stay 5 out of 5? Looking forward to your response.

Hi, Thank you for your review, I apologise for the inconvenience of our heating unfortunately playing up on the weekend you stayed with us. We had hoped the fan heater we gave alleviated the problems caused by the lack of heating working in the pub and rooms. We have since managed to get the heating working, and I hope it hasn't fully deterred you from staying with us again. Again, please accept our apologies as this is not the usual for our accommodation. Many thanksBeth GM

Hi Peter. Thank your for your review. Glad you enjoyed your stay with us and looking forward to you hopefully staying with us again.

Hi Ruth. Please except our sincerest apologies on such a late response. Thank you for taking the time to leave a review. Sorry that there were issues with the heating. Thankfully the portable heater did the job. We have taken your feedback on board and are looking at ways to make the sockets more accessible with the current layouts of the room.

Thank you for your review, I apologise the original room we checked you in unfortunately had an issue with the bathroom window, and wasn't as warm as expected so we provided you with a fan heater which I had hoped would have kept you warm. We made other arrangements to move you to another room more suitable and thought this had resolved the issues you had already faced. I have spoken to the staff about handling such situations like this and I assure you that this won't happen againI have maintenance in to repair the broken window as mentioned, and other cosmetic works required within the rooms, and I hope this doesn't deter you from staying with us again.

Hi Pamela. Thank you for the wonderful review!

Hi Rebecca. Glad you enjoyed your stay. Hope you stay with us again in the near future.

Hello. Thank you for your feedback. The White Hart has recently been taken over and we are working tirelessly to do some much needed work on the rooms. Glad you enjoyed your night's rest. Might I ask when you are breakfast with us and what time that was so we can further investigate this matter. Looking forward to hearing back from you.

Hi Chris. Thank you for your the 10 out of 10! Hope to see you again really soon.

Hi Lisa. Thank you for your the 10 out of 10. Hope to see you again really soon!

Hi Julia. Thanks for the feedback. Might I ask for a bit more detail about your stay with us? That way we can investigate the matter further. We would hope that any issues would be brought to our attention immediately. That way we are given a chance to fix them. Looking forward to hearing back from you.