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"I think this hotel is over priced. Alhamdulillah I’ve had the opportunity to stay in many Makkah hotels and this by far was the toughest to get to the the breakfast was terrible. 1. Trying to get to this hotel via clock tower, there was only limited lifts that would go to p5 which made it very difficult to get to through the clock tower however if you use the entrance/ exit through ibraheem khalil road you will be fine going up and down. 2. Breakfast felt like it was left overs from dinner from the night before I.e providing curry’s etc…I understand this is intercontinental breakfast but they don’t have much of a range and I kind of lived off the cheese. Overall it wasn’t a bad hotel in terms of stay and cleanliness but was really priced too high…I have stayed in other hotels in the clock tower and did not encounter these issues. This was a bit more expensive and I thought I would be getting more for my money hit in actual fact I got less for more money!"

"Room is clean. Staff was always very helpful. Access to the clock tower malls and food courts from inside the hotel lobby. And the Haram is in walking distance. "

"Room was very clean, breakfast spread was excellent Very helpful staff. Excellent location "

"Breakfast got not much choice but still good you can fill your self overall very good "

"I had a wonderful experience staying at the Sofitel Hotel. From the moment I arrived, the level of service and attention to detail truly stood out. A special thank you to Mr. Fadul Ahmad at reception, who was incredibly welcoming, professional, and efficient. He made the check-in process smooth and went above and beyond to ensure that all our needs were met. His kindness and attitude made a great first impression. I would also like to recognize Mr. Salah and his team from housekeeping for his outstanding work. The room was always spotless, well-organized, and very comfortable. His dedication and attention to detail did not go unnoticed and contributed greatly to the overall quality of my stay. The hotel itself is elegant, clean, and offers a relaxing atmosphere. The staff’s professionalism and genuine hospitality made my visit truly memorable. I highly recommend Sofitel Hotel to anyone looking for a comfortable and exceptional stay. Thank you again to the entire team for such a pleasant experience—I look forward to returning!"

"Suhoor breakfast had more variety than normal breakfast, But food was very nice no doubt."

"Its ok nothing special "

"They did not provide me any breakfast. I did ask what is the reason? No answer . So my advice to travelers to make sure while doing the reservation , what is the services you will get and have a copy of it ."