Lobby

Beoordelingen van Hampton Inn Wetumpka

2.5 out of 5
Hampton Inn Wetumpka
350 South Main Street, Wetumpka, AL

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 571 van 825 beoordelingen" "
Gastenscore: 8 - Goed. 168 van 825 beoordelingen" "
Gastenscore: 6 - Redelijk. 44 van 825 beoordelingen" "
Gastenscore: 4 - Matig. 27 van 825 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 825 beoordelingen" "

9,2/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Wilhelmus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldige ontvangst door zeer vriendelijke front desk. Prima hotel.
1 nacht verbleven in maart 2019

10/10 – Uitstekend

Tarnetta

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice & clean, plenty of outlets available
1 nacht verbleven in april 2024
Reactie van GM op 17 apr 2024
Dear Tarnetta, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Samantha Autry, GM

10/10 – Uitstekend

Mitchell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good
1 nacht verbleven in april 2024
Reactie van GM op 8 apr 2024
Dear Mitchell, It's outstanding you had such a wonderful experience. We care about the satisfaction of our guests and can't wait to see you again soon! Best, Samantha Autry, GM

6/10 – Redelijk

Ginnie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
We were put in the handicap room. The shower had mold in the tiles and chuncks of black stuff comming off the hand held shower head.I couldn't get out quick enough. I didn't feel clean after that. The property in general needs to be updated.
1 nacht verbleven in april 2024
Reactie van GM op 7 apr 2024
Dear Ginnie, Our goals are to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We are grateful for your patronage and your time in sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that comfort is our top priority. Sincerely, Samantha Autry, GM

8/10 – Goed

TINA

Reisde met familie
Positief: Personeel en service, voorzieningen
Beds are comfy and clean, I love the breakfast and the toiletries.Staff is absolutely wonderful. Cost is pricey and it always seems to book quickly. The lobby, halls, and elevator always smells like pizza and perfume which I find to be weird...but the good outweighs the bad-we will always stay here if we can!
1 nacht verbleven in maart 2024
Reactie van GM op 1 apr 2024
Dear TINA, Your feedback is welcomed and appreciated. Reflections like yours, highlighting strengths and opportunities, allow us to monitor and improve our guest experience. I'm glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Samantha Autry, GM

10/10 – Uitstekend

Gregory

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in maart 2024
Reactie van GM op 25 mrt 2024
Dear Gregory, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Samantha Autry, GM

8/10 – Goed

Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean for the most part, some dust and dirt in places, but nothing that bothered us. Bed was comfortable, sheets towels, etc. were fine. Was told the room included a microwave oven, it was not in the room. When I asked, they did bring one up. The staff was very responsive to requests. I especially appreciated the people who made up the rooms each day. If you wanted something, they got it for you promptly with a smile. The free breakfast was pretty good and with a wide variety of choices. We did not like the inconvenience of road construction where the hotel was located, but not the hotel's fault, jackhammers at 8 am when trying to sleep in not the best. I would stay there again although the price was a bit high for our room.
5 nachten verbleven in maart 2024
Reactie van GM op 20 mrt 2024
Dear Thomas, Thank you for sharing your review and recommendation. We're pleased to hear that our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Samantha Autry, GM

10/10 – Uitstekend

Tarnetta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van GM op 18 mrt 2024
Dear Tarnetta, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Samantha Autry, GM

8/10 – Goed

Janie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice room very clean and staff very friendly
2 nachten verbleven in maart 2024
Reactie van GM op 14 mrt 2024
Dear Janie, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and cleanliness. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Samantha Autry, GM

10/10 – Uitstekend

Erin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van GM op 13 mrt 2024
Dear Erin, It’s wonderful to hear you had a five-star experience with us. It was a pleasure to host you and we eagerly look forward to your return visit. Best, Samantha Autry, GM

10/10 – Uitstekend

jay

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice area with a beautiful downtown area. Seems like a growing area and seems to be pretty short on decent restaurants. Mostly chain fast food offerings.
2 nachten verbleven in februari 2024
Reactie van GM op 26 feb 2024
Dear Jay, I am glad you had a great overall experience, and thank you for sharing your review. Please visit us again soon! Best, Samantha Autry, GM

10/10 – Uitstekend

Linda, Coldwater

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van GM op 24 feb 2024
Dear Linda, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Samantha Autry, GM

10/10 – Uitstekend

Lashun

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van GM op 19 feb 2024
Dear Lashun, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Samantha Autry, GM

4/10 – Matig

Sheila

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van GM op 12 feb 2024
Dear Sheila, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Samantha Autry, GM

10/10 – Uitstekend

Wade

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We went to a fun antique shop. There were a couple local shops within walking distance.
1 nacht verbleven in februari 2024
Reactie van GM op 6 feb 2024
Dear Wade,I'm so glad that you enjoyed our location. It was our pleasure hosting you, and we thank you for choosing us.Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

Bill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van GM op 4 feb 2024
Dear Bill,What an excellent rating! I am thrilled that you had a great stay, and I hope we will be your first choice for lodging from here on out. Thank you for your business, and please come again.Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

Daisy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was really good
1 nacht verbleven in januari 2024
Reactie van GM op 29 jan 2024
Dear Daisy, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Samantha Autry, GM

10/10 – Uitstekend

Joyce, Valencia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this hotel. It looks new, well kept, well maintained, and well supplied. The staff was super friendly and helpful, from the front desk to housekeeping. The breakfast was nicely set out and kept stocked /tidy. Great variety of food and drinks to choose from. Location is perfect. Walk out back and you can explore the river. Walk to the left and you can explore historic Wetumpka. Walk to the right and you can go to the casino. Totally walkable. We had a car and everything was within 3-5 minutes. Would definitely come back!
2 nachten verbleven in januari 2024
Reactie van GM op 29 jan 2024
Dear Joyce, Seeing that our guests enjoyed their stay with us is always a pleasure. Thank you for taking a moment to review your experience and praise our hardworking staff. We appreciate your kind review and hope to welcome you back soon. Best, Samantha Autry, GM

10/10 – Uitstekend

Teresa

Always friendly staff and nice and clean
1 nacht verbleven in januari 2024
Reactie van GM op 26 jan 2024
Dear Teresa,I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.Best,Samantha AutryGeneral Manager

8/10 – Goed

Carl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van GM op 27 jan 2024
Dear Carl,We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.Best,Samantha AutryGeneral Manager

8/10 – Goed

FRED

1 nacht verbleven in januari 2024
Reactie van GM op 20 mrt 2024
Dear FRED, Thank you for your time in sharing your kind review, and please visit us again. Best, Samantha Autry, GM

8/10 – Goed

Rhonda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was fine. We just slept there and had breakfast. The lady in the kitchen was very pleasant and helpful.
1 nacht verbleven in januari 2024
Reactie van GM op 25 jan 2024
Dear Rhonda,Thank you for your review. I appreciate you choosing us while in the area. Our goal is to provide every guest with a great stay, so we are glad that you enjoyed your short time with us. We hope to host you again.Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

Quinten

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van GM op 25 jan 2024
Dear Quinten,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.Best,Samantha AutryGeneral Manager

4/10 – Matig

Sharon

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
The bed mattress felt like it had a board underneath. Me and my husband tossed and turned all night. Hardly any sleep (only stayed one night), the next morning our backs were killing us. Felt like we had been beat. LOL..
1 nacht verbleven in januari 2024
Reactie van GM op 23 jan 2024
Dear Sharon,I'm very sorry that our beds were not to your liking. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor and improve the guest experience. Thank you for taking the time to share your review.Sincerely,Samantha AutryGeneral Manager

8/10 – Goed

Thomas

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great until we got to the breakfast... Come on powdered eggs?? I'm diabetic and about the only thing I can really eat are the eggs.. very disappointed.
1 nacht verbleven in januari 2024
Reactie van GM op 23 jan 2024
Dear Thomas,It is always a pleasure to see that our guests enjoyed their stay with us. I'm very sorry that you did not enjoy our breakfast. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and hope to welcome you back.Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

Katelyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van GM op 20 jan 2024
Dear Katelyn, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Samantha Autry, GM

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
convenient and reliable
2 nachten verbleven in januari 2024
Reactie van GM op 20 jan 2024
Dear Mark, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our convenient and reliable hotel. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Samantha Autry, GM

4/10 – Matig

Amber

Negatief: Netheid, staat van de accommodatie en faciliteiten
Housekeeping not cleaning well
It seems that housekeeping don’t clean the walls. Bent in bathroom was very very dusty, there is shoe prints on the wall and u can see nasty black smudges on the wall where people put their hands on it. So yeah no one seems to clean the walls and it was nasty
2 nachten verbleven in januari 2024
Reactie van GM op 15 jan 2024
Dear Amber,Our goals are to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We are grateful for your patronage and your time in sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that cleanliness is our top priority.Sincerely,Samantha AutryGeneral Manager

8/10 – Goed

Ryan

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van GM op 10 jan 2024
Dear Ryan,We are delighted that your stay was enjoyable. Until next time!Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

Belinda

Positief: Netheid
1 nacht verbleven in januari 2024
Reactie van GM op 9 jan 2024
Dear Belinda,We appreciate your high recommendation and welcome you to settle in again anytime.Best,Samantha AutryGeneral Manager

4/10 – Matig

Theresia

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room needs a total facelift. It was suppose to be a non-smoking property, yet we could smell smoke in the entire hallway. The hallway also smelt like marijuana. When we returned from our event the front desk people told us that if we heard noise across from us to report it, because there was a problem with a guest with loud noises..
1 nacht verbleven in januari 2024
Reactie van GM op 9 jan 2024
Dear Theresia,I apologize that our accommodations did not meet your expectations. Please note that we are a smoke-free hotel, and we regret that you detected an odor. We appreciate your feedback and will take it into consideration as we strive to continually improve our services. Thank you for choosing to stay with us, and we hope that you will give us another chance to provide you with a better experience.Sincerely,Samantha AutryGeneral Manager

4/10 – Matig

Kenyata

1 nacht verbleven in januari 2024
Reactie van GM op 9 jan 2024
Dear Kenyata,I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit.Sincerely,Samantha AutryGeneral Manager

10/10 – Uitstekend

Paula

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van GM op 1 jan 2024
Dear Paula,We strive to provide our guests with exceptional service that keeps them returning to our Hotel, so it is great to hear you enjoyed your stay. Thank you for your support!Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

Brandy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is clean and well maintained. It comes with free breakfst. It is convenient to the casino.
1 nacht verbleven in december 2023
Reactie van GM op 1 jan 2024
Dear Brandy,Thank you for sharing your review and recommendation. We're pleased to hear our clean updated hotel, breakfast, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon.Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

Teresa

1 nacht verbleven in december 2023
Reactie van GM op 19 jan 2024
Dear Teresa,We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us.Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

Anita

1 nacht verbleven in december 2023
Reactie van GM op 17 dec 2023
Dear Anita,Thanks for letting us know you enjoyed your visit. We appreciate your patronage!Best,Samantha AutryGeneral Manager

8/10 – Goed

Justin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van GM op 10 dec 2023
Dear Justin,We appreciate your high recommendation and welcome you to settle in again anytime.Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van GM op 10 dec 2023
Dear Jennifer,We are delighted that your stay was nothing short of exceptional. Until next time!Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

L.a.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van GM op 13 nov 2023
Dear L.a.,We are delighted that your stay was nothing short of exceptional. Until next time!Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service
Great service, great complementary breakfast, will definitely stay here again
1 nacht verbleven in november 2023
Reactie van GM op 12 nov 2023
Dear John,We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant visit to become your hotel of choice when in the area. We look forward to your return trip.Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van GM op 12 nov 2023
Dear Margaret,We appreciate your high recommendation and welcome you to settle in again anytime.Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

Savannah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great one night stay. Very clean and comfortable. Would stay again.
1 nacht verbleven in november 2023
Reactie van GM op 5 nov 2023
Dear Savannah,I’m so glad you enjoyed our hotel and clean accommodations! Thank you for your time in reviewing your stay, and we hope to host you again soon.Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

Teresa

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very clean, quiet and safe. Everyone was very nice and helpful. Will revisit again
1 nacht verbleven in oktober 2023
Reactie van GM op 3 nov 2023
Dear Teresa,We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return.Best,Samantha AutryGeneral Manager

8/10 – Goed

Terry

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Room 220: The Rod for the Shower Curtain was pulling out of the wall and the Bathroom Exhaust Vent needed to be cleaned. Otherwise, very nice, peaceful and enjoyable stay.
1 nacht verbleven in oktober 2023
Reactie van GM op 2 nov 2023
Dear Terry,It is lovely to hear you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. I’ve taken note of your feedback regarding the shower curtain and exhaust fan. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future.Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

Tyrone

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van GM op 1 nov 2023
Dear Tyrone,We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,Samantha AutryGeneral Manager

8/10 – Goed

rhonda

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van GM op 30 okt 2023
Dear rhonda,It's outstanding you had such a wonderful experience. We care about the satisfaction of our guests and can't wait to see you again soon!Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

Dominique, Crestview

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautifully maintained hotel love it and will go back
1 nacht verbleven in oktober 2023
Reactie van GM op 30 okt 2023
Dear Dominique,It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again.Best,Samantha AutryGeneral Manager

4/10 – Matig

Susan

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van GM op 30 okt 2023
Dear Susan,We are delighted that your stay was nothing short of exceptional. Until next time!Best,Samantha AutryGeneral Manager

8/10 – Goed

Jeff

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel. A little pricey for the accomodations but the proximity to Wind Creek drives the prices I guess.
1 nacht verbleven in oktober 2023
Reactie van GM op 29 okt 2023
Dear Jeff,I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,Samantha AutryGeneral Manager

10/10 – Uitstekend

Kristy

Positief: Personeel en service
Hampton Inn is the place to stay
It was amazing. The staff is awesome and really strives to ensure you are completely satisfied. I will stay the and recommentmd to others anytime there is availability. I highly recommend staying there.
1 nacht verbleven in oktober 2023
Reactie van GM op 23 okt 2023
Dear Kristy,Thank you for your lovely review and recommendation. I’m glad your stay was enjoyable, and I appreciate you acknowledging our helpful and friendly staff. We look forward to seeing you again upon your return to the area.Best,Samantha AutryGeneral Manager