Suite, 3 slaapkamers | Hypoallergeen beddengoed, pillowtop-bedden, een minibar
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Beoordelingen van Crystal Lodge

3.5 out of 5
Crystal Lodge
4154 Village Green, Whistler, BC

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 955 van 1392 beoordelingen" "
Gastenscore: 8 - Goed. 302 van 1392 beoordelingen" "
Gastenscore: 6 - Redelijk. 91 van 1392 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 1392 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 1392 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

robert van

2 nachten verbleven in mei 2022

10/10 – Uitstekend

Tiesse Hessel

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect service great staff
5 nachten verbleven in september 2021
Reactie van The Crystal Lodge Team op 11 okt 2021
Dear Tiesse, thank you for staying at the Crystal Lodge and for your feedback. We are happy to hear that you enjoyed your stay and look forward to welcoming you back soon. Kind regards, The Crystal Lodge Team

10/10 – Uitstekend

Ynna

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like that the hotel is close to all restaurants and walkable. Very convenient. The room is also nice. The elevator just takes too long to access. Overall, will go back again to Crystal Lodge.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Ma del Rocio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Melany op 2 mei 2024
Dear Ma,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Donna

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The parking area is tight, tight space between cars and not well lit. Also, its not included with accommodation. Overall, nice hotel to stay short-term. Location is convenient. Next to convention center, where you can park with same amount as the hotel charges.
2 nachten verbleven in april 2024
Reactie van Elena Seeber op 1 mei 2024
Good afternoon Donna. Thank you for taking the time to share your review with us. Although we were happy you enjoyed some aspects about your stay, we were disappointed to learn about your experience with parking. For this we would like to apologize. Our parking cost is actually on par with the other hotels in Whistler, in most cases it is cheaper. I will however pass on your feedback to our leadership team. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to complete the review. Kind regards, Elena Seeber, Manager on Duty, Crystal Lodge

6/10 – Redelijk

Jun, San Francisco

Positief: Netheid, personeel en service
Generally speaking it is not so good,
1 nacht verbleven in april 2024
Reactie van Melany op 2 mei 2024
Dear Jun,Thank you for taking the time to share your review with us. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We would be very grateful if you could expand on your experience allowing us to address the issues for all future travelers. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Kind regards,Melany FabioCrystal Lodge

8/10 – Goed

Raul

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Es un hotel bien hubicado, solo los cuartos muy pequeños.
1 nacht verbleven in april 2024
Reactie van Melany op 2 mei 2024
Dear Raul,Thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay! We have 17 different room types, all ranging in size and the amenities they offer so maybe another room type would suit your needs better. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge.Kind regards,Melany FabioManager on DutyCrystal Lodge

8/10 – Goed

gagandeep

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location in the village.
1 nacht verbleven in april 2024
Reactie van Melany op 2 mei 2024
Dear Gagandeep,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

K

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was amazing! Can’t thank them enough for everything they did for us! They helped with my proposal and set up the room for us with champagne, flowers and balloons, leaving it completely stress free for me. Super respectful and caring! I would recommend them to anyone.
2 nachten verbleven in april 2024
Reactie van Melany op 29 apr 2024
Dear K, Thank you very much for taking the time to share your review with us, and congratulations again on your engagement 3 I'm so pleased to see that you enjoyed your stay at The Crystal Lodge and made long-lasting memories here. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 – Goed

Scott

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value and location
2 nachten verbleven in april 2024
Reactie van Melany op 28 apr 2024
Dear Scott,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 – Goed

j

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Melany op 28 apr 2024
Dear J,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 – Goed

Nitin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I just got married. Spent a night here. They gave me a complimentary champagne in the room . Was nice
1 nacht verbleven in april 2024
Reactie van Melany op 28 apr 2024
Dear Nitin,Thank you very much for taking the time to share your review with us and congratulations on your wedding again! I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

YUKIHIKO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
On my first trip to Whistler, I choose this accommodation. This decision is really perfect for us. Because it's very convenient and comfortable. Also there staffs are very friendly and kind.
3 nachten verbleven in april 2024
Reactie van Melany op 26 apr 2024
Dear Yukihiko,Thank you for staying at the Crystal Lodge and for filling in this review.I am thrilled to hear that you enjoyed your stay with us and that our team was able to enhance your vacation.We can't wait to welcome you back.Kind regards,Melany FabioManager on DutyCrystal Lodge

10/10 – Uitstekend

Annette, Abbotsford

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This has been my favourite Whistler Resort to date. The location is centrally located. The rooms are beautiful and beds comfortable. We loved the dry sauna & the easy access to Starbucks. Plan on staying here the next time we comeback. Staff were excellent!
2 nachten verbleven in april 2024
Reactie van Kate Truong op 26 apr 2024
Dear Annette, Thank you for staying at the Crystal Lodge and for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay with us and that our team was able to enhance your vacation. We can't wait to welcome you back soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Kate Truong, Manager on Duty, Crystal Lodge

10/10 – Uitstekend

Zachariah, Woodinville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Melany op 26 apr 2024
Dear Zachariah,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Spencer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and amenities
1 nacht verbleven in april 2024
Reactie van Kate Truong op 26 apr 2024
Dear Spencer, Thank you for taking the time to share your review with us! It is great to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. We look forward to welcoming you back to The Crystal Lodge in the future. Kind regards, Kate Truong, Manager on Duty, Crystal Lodge

8/10 – Goed

Karen

Positief: Netheid, staat van de accommodatie en faciliteiten
I like the location. I don't think it's cool to wait until 4:00pm to check-in anywhere in the world!
1 nacht verbleven in april 2024
Reactie van Melany op 28 apr 2024
Dear Karen,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Lindsay

Reisde met partner
Positief: Voorzieningen
Highly recommend. Great location and wonderful staff
2 nachten verbleven in april 2024
Reactie van Melany Fabio op 22 apr 2024
Dear Lindsay,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Forest

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel with lots of restaurants and shops in walking distance. At the heart of Whistler Village, Crystal Lodge is one of the top choices. Remodeled, large room. Highly recommend!
2 nachten verbleven in april 2024
Reactie van Melany Fabio op 22 apr 2024
Dear Forest,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Gary

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Crystal Lodge is particularly suited to anyone who wishes to be in the centre of the village AND very near the main ski lift
3 nachten verbleven in april 2024
Reactie van Melany Fabio op 22 apr 2024
Dear Gary,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean, convenient
1 nacht verbleven in april 2024
Reactie van Melany Fabio op 22 apr 2024
Dear Rebecca,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Joanne

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the location!
2 nachten verbleven in april 2024
Reactie van Melany op 21 apr 2024
Dear Joanne,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Darren

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10pm hot tub closed
1 nacht verbleven in april 2024
Reactie van Eddie op 20 apr 2024
Good morning Darren. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a fantastic hotel with great service amd access to shops, restaurants & lifts
5 nachten verbleven in april 2024
Reactie van Melany op 19 apr 2024
Dear Dawn,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 – Goed

Krishnakanth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Eddie op 20 apr 2024
Good morning. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

10/10 – Uitstekend

Danial

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and very comfortable
1 nacht verbleven in april 2024
Reactie van Melany op 19 apr 2024
Dear Danial,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
N/a
8 nachten verbleven in maart 2024
Reactie van Eddie op 20 apr 2024
Good morning Catherine. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

10/10 – Uitstekend

Azita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So convenient and clean
2 nachten verbleven in april 2024
Reactie van Melany op 19 apr 2024
Dear Azita,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Ashley

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
1 nacht verbleven in april 2024
Reactie van Melany op 19 apr 2024
Dear Ashley,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 – Goed

ASIER

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was small for 4 people, but all the rest was perfect.
1 nacht verbleven in april 2024
Reactie van Melany op 19 apr 2024
Dear Asier, Thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay! We actually have 17 different room types, all ranging in size and the amenities they offer.We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge.Kind regards,Melany FabioManager on DutyCrystal Lodge

10/10 – Uitstekend

Naushad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Nice hotel. Will stay again.
2 nachten verbleven in april 2024
Reactie van Melany op 2 mei 2024
Dear Naushad,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Christine

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were incredibly helpful
2 nachten verbleven in april 2024
Reactie van Melany op 19 apr 2024
Dear Christine,Thank you for staying at the Crystal Lodge and for posting this review.I am thrilled to hear that you enjoyed your stay with us and that our team was able to enhance your vacation.We can't wait to welcome you back.Kind regards,Melany FabioManager on DutyCrystal Lodge

10/10 – Uitstekend

jie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
will stay again next year！
5 nachten verbleven in april 2024
Reactie van Melany Fabio op 14 apr 2024
Dear Jie,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 – Goed

Joe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Melany Fabio op 14 apr 2024
Dear Joe,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Lori

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great experience! Property is beautiful, very welcoming lobby and spotless, fresh smelling rooms. Excellent location, comfortable bed and pillows, nice shower and products. Fridge was stocked with conveniences like juice and wine, but the one negative comment is that they should have real creamers in there too, not the instant crap that ruined what would’ve been lovely coffee. Luckily it’s right above Starbucks so we survived ;) All in all I’d definitely stay there again.
1 nacht verbleven in april 2024
Reactie van Melany op 14 apr 2024
Dear Lori,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Eric

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Plug-in for electric vehicle advertised but it would not support the plug in for my Kona. They provided an adapter but that was not compatable either.
1 nacht verbleven in april 2024
Reactie van Melany op 14 apr 2024
Dear EricThank you very much for taking the time to share your review with us. I am sorry that you had a bad experience with our parking. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We hope we'll be able to welcome you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 – Goed

Ron

1 nacht verbleven in april 2024
Reactie van Melany op 2 mei 2024
Dear Ron,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The level of communication and service was excellent. Highly recommend as this is not always the case when visiting hotels or restaurants today.
4 nachten verbleven in april 2024
Reactie van Melany Fabio op 8 apr 2024
Dear Richard,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved how safe and convenient this area was to the main shopping area. Was only popping up to Whistler for a night, and it was super lovely. 💕 would definitely come back and recommend!
1 nacht verbleven in april 2024
Reactie van Melany Fabio op 8 apr 2024
Dear Jennifer,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Hugh

Reisde met huisdieren, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean. Friendly check in. EV level 2 charging.
1 nacht verbleven in maart 2024
Reactie van Melany Fabio op 8 apr 2024
Dear Hugh,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Arian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thanks for your great customer service.
1 nacht verbleven in maart 2024
Reactie van Melany Fabio op 8 apr 2024
Dear Arian,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Ritchie

1 nacht verbleven in maart 2024
Reactie van Melany Fabio op 22 apr 2024
Dear Ritchie,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Ejun

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and spacious, modern looking room with very conveniently located by all amenities and gondolas. Efficient friendly staff
2 nachten verbleven in maart 2024
Reactie van Eddie op 2 apr 2024
Good afternoon Ejun. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

10/10 – Uitstekend

Rachel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a great stay. Love the sauna and the staff are all very friendly! Until next time!
1 nacht verbleven in maart 2024
Reactie van Melany op 1 apr 2024
Dear Rachel,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 – Goed

Virginia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Melany Fabio op 8 apr 2024
Dear Virginia,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Natalia

1 nacht verbleven in maart 2024
Reactie van Eddie op 20 apr 2024
Good morning Natalia. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

8/10 – Goed

Heriberto

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente lugar para quedarse en Whistler Village, con la mejor ubicación, muy buen servicio de house keeping. Volveré a llegar aquí sin duda.
6 nachten verbleven in maart 2024
Reactie van Melany op 1 apr 2024
Dear Heriberto,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

2/10 – Ontzettend slecht

Olu

Negatief: Staat van de accommodatie en faciliteiten
Everything inside my rooms need to be paid for including water
1 nacht verbleven in maart 2024
Reactie van Melany op 1 apr 2024
Hi Olu, We are sorry the Crystal didn't meet your expectations. I wanted to clarify that we do not sell water, but we have free water refilling stations on every floor.Kind regards, Melany Manager on Duty Crystal Lodge

10/10 – Uitstekend

Alejandro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente lugar. Bien ubicado y mucho ambiente alrededor. La estación de esquiar está a un lado del hotel. Definitivamente regreso.
6 nachten verbleven in maart 2024
Reactie van Melany op 1 apr 2024
Dear Alejandro,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 – Uitstekend

Ivan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Second time staying there. Really good rates and good staff.
2 nachten verbleven in maart 2024
Reactie van Kate Truong op 29 mrt 2024
Good evening, Ivan! Thank you for staying at the Crystal Lodge again and for filling in our survey. I am thrilled to hear that you enjoyed your stay with us and that our team was able to enhance your vacation. We can't wait to welcome you back. Kind regards, Kate Truong, Manager on Duty, Crystal Lodge