Exterieur

Beoordelingen van Pan Pacific Whistler Village Centre

4 out of 5
Pan Pacific Whistler Village Centre
4299 Blackcomb Way, Whistler, BC

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 781 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 158 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 33 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 1005 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Beke

1 nacht verbleven in juni 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was impressively big it’s like your renting an apartment. Will stay again !!
7 nachten verbleven in september 2019
Reactie van Charly - Guest Experience Supervisor op 30 sep 2019
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well located hotel in Whistler village. We had a huge room and all was perfectly maintained. Very nice beds, clean bathrooms and a well equiped kitchen. Perfect stay for a longer trip. We could actually live here, really enjoyed it.
4 nachten verbleven in juli 2019
Reactie van Tristan op 3 okt 2019
Dear Valued Guest, Thank you for taking the time to leave a review of our property, we appreciate all of your feedback as it allows us to continually monitor and improve the quality of the services that we can offer. The units certainly do feel more like condominium-style suites than a hotel room. We aim to have a more spacious, family-style units that are comfortable year-round. We are glad to hear that you found them so welcoming. We hope to welcome you back to the hotel again in the near future. Please do not hesitate to pass on any additional feedback. Kind regards, Tristan Guest Experience Manager Pan Pacific Whistler

10/10 – Uitstekend

EUN JOO

Reisde met familie
Awesome customer service with great room and amenities!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Bo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast included is unbeatable. Great location.
2 nachten verbleven in mei 2024
Reactie van Farida Samedzade op 23 mei 2024
Dear Bo,Thank you so much for amazing review!We are happy that you enjoyed our complimentary breakfast, hotel location and your stay in general was enjoyable.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 – Uitstekend

KENG PING

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good service as usual. This is my 5th time visiting this hotel.
1 nacht verbleven in mei 2024
Reactie van Oleksandra op 22 mei 2024
Dear Keng,Thank you for taking the time to share your stay experience with us.We sincerely look forward to welcoming you back at Pan Pacific Whistler in the near future.Sincerely,Oleksandra KelmAssistant Front Office Manager

8/10 – Goed

Andrew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very accommodating and went the extra mile to help
3 nachten verbleven in mei 2024
Reactie van Ruslan, Pan Pacific Whistler op 21 mei 2024
Dear Andrew,Thank you for your feedback.We are happy you enjoyed you stay and hope to welcome you again!Warmest regards,

10/10 – Uitstekend

Terri Lynn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff. Very helpful Downside. Only 1 elevator working.
1 nacht verbleven in mei 2024
Reactie van Ruslan, Pan Pacific Whistler op 21 mei 2024
Dear Terri Lynn,Thank you for your feedback.Sorry for the broken elevator. I hope that other than that you enjoyed your stay and will come back in the future!Sincerely,

10/10 – Uitstekend

SHERYLL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Oleksandra op 22 mei 2024
Dear Sheryll,Thank you for taking the time to share your stay experience with us.We sincerely look forward to welcoming you back at Pan Pacific Whistler in the near future.Sincerely,Oleksandra KelmAssistant Front Office Manager

10/10 – Uitstekend

Marilyn

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Ruslan, Pan Pacific Whistler op 21 mei 2024
Dear Marilyn,Thank you for your bets rate for us!Hope you had a lovely stay and can't wait for your next visit!Sincerely yours,

10/10 – Uitstekend

Thomas

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
This property is in an excellent location very well kept with lots of nice enemies. I gave it a lower mark I’m property conditions because One of the two elevators is not operational and apparently has been that way for months. One Sunday am we waited almost 20 minutes to go up to the room.
3 nachten verbleven in mei 2024
Reactie van Ruslan, Pan Pacific Whistler op 21 mei 2024
Dear Thomas,Thank you for your review!I am glad you enjoyed your stay.Unfortunately the elevator has been out of order for several weeks as we are waiting on a couple of new parts. Please accept our apology.I hope to have you as our guest in the near future.Warm regards,

10/10 – Uitstekend

Bax

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great experience
1 nacht verbleven in mei 2024
Reactie van Emily op 20 mei 2024
Dear Valued Guest,Thank you for your wonderful review of our hotel. I am so glad that you had a good stay.We look forward to your next visit.Best wishes,EmilyFront Office Manager

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceeded our high expectations. A large, comfortable and quiet suit overlooking Blackcomb Mountain. Very comfortable bed and splendid shower. Free breakfast was plentiful with lots for veggies. Coffee was superb. Loved the whole experience!
5 nachten verbleven in mei 2024
Reactie van Ruslan, Pan Pacific Whistler op 21 mei 2024
Dear David,Thank you for your review.It's nice to see you had a great experience staying with us!And we hope to see you again!Best wishes,

2/10 – Ontzettend slecht

John

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Easy pleasant sign in .
1 nacht verbleven in mei 2024
Reactie van Emily op 20 mei 2024
Dear John,Thank you for your feedback, I am sorry to hear that you had a disappointing stay. Please feel free to give more details of any issues you faced and we would be happy to assist. Best Wishes,EmilyFront Office Manager

10/10 – Uitstekend

John P

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Emily op 20 mei 2024
Dear Valued Guest, Thank you so much for taking the time to leave us this review. We are so pleased that you enjoyed your stay.We hope to see you again soon.Best Wishes,EmilyFront Office Manager

10/10 – Uitstekend

Corinne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Oleksandra op 15 mei 2024
Dear Corinne,Thank you for sharing your feedback with us.Thank you for choosing to stay with us, and we hope to welcome you back again in the future.Best regards,OleksandraAsst. FOM

10/10 – Uitstekend

Mariza

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location
1 nacht verbleven in mei 2024
Reactie van Oleksandra op 14 mei 2024
Dear Mariza,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Oleksandra KelmAssistant Front Office Manager

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a great hotel. Lots to do
3 nachten verbleven in mei 2024
Reactie van Oleksandra op 14 mei 2024
Dear Maria,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Oleksandra KelmAssistant Front Office Manager

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All staff from servers to cleaning staff to front desk and valet were all super friendly and helpful
1 nacht verbleven in mei 2024
Reactie van Oleksandra op 14 mei 2024
Dear Michael,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Oleksandra KelmAssistant Front Office Manager

10/10 – Uitstekend

Qiao Yi, White Rock

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Oleksandra op 14 mei 2024
Dear Qiao,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Oleksandra KelmAssistant Front Office Manager

10/10 – Uitstekend

heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel, planning on staying again in the fall. Great especially for families. Just need to get other elevator working. Careful on balconies weird stick outs, my husband smashed his head pretty good and cut it open standing up from patio chair.
2 nachten verbleven in mei 2024
Reactie van Oleksandra op 13 mei 2024
Dear Heather,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and are planning to return in the fall. Your safety is paramount to us, so we'll be sure to address the issue with the balcony. We appreciate you bringing it to our attention. Looking forward to welcoming you back soon!OleksandraAssistant Front Office Manager

10/10 – Uitstekend

Ross

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always feels like home when staying at the Pan Pacific Whistler Village Hotel.
1 nacht verbleven in mei 2024
Reactie van Oleksandra op 16 mei 2024
Dear Ross,Thank you for your warm words. It is important for us.We wish to see you soon again at the Pan Pacific Whistler.Best regards,OleksandraAssistant Front Office Manager

10/10 – Uitstekend

Donna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love our stay here. Definitely we'll come back.
1 nacht verbleven in mei 2024
Reactie van Diana op 11 mei 2024
Dear Donna,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Diana PirguluievaGuest Experience Manager

10/10 – Uitstekend

CHRISTOPHER

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Breakfast was delicious. The beds were very comfortable and the pool was perfect for our kids.
2 nachten verbleven in mei 2024
Reactie van Oleksandra op 9 mei 2024
Dear Christopher, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Oleksandra Kelm Assistant Front Office Manager

10/10 – Uitstekend

Kingsley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Oleksandra op 9 mei 2024
Dear Kingsley, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Oleksandra Kelm Assistant Front Office Manager

10/10 – Uitstekend

Jack

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel and friendly staff. First class. All ammenities including two hot tubs, heated pool and sauna. Loved it and would stay again.
1 nacht verbleven in april 2024
Reactie van Oleksandra op 6 mei 2024
Dear Jack,Thank you so much for this wonderful review. We are so glad that you had a fun ski trip!It is great to hear that our location and your suite were convenient and comfortable and that our team here were able to make you feel at home.We look forward to seeing you next time!Best Wishes,OleksandraAssistant Front Office Manager

6/10 – Redelijk

Brenton

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Good. Breakfast was nice but very basic. Unfortunately only one of two elevators were working leading to long waits and crowded rides
3 nachten verbleven in mei 2024
Reactie van Oleksandra op 6 mei 2024
Dear Brenton,We are sorry that some aspects of your stay with us were below your expectations.Please be sure that we are working on it.Best Wishes,OleksandraAssistant Front Office Manager

10/10 – Uitstekend

Michele

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay. Buffet breakfast included with our stay was okay but everything else about the hotel was excellent.
2 nachten verbleven in mei 2024
Reactie van Oleksandra op 9 mei 2024
Dear Michele, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Oleksandra Kelm Assistant Front Office Manager

10/10 – Uitstekend

ANGEL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything great
4 nachten verbleven in april 2024
Reactie van Farida Samedzade op 3 mei 2024
Dear Angel,Thank you for choosing to stay with us and we are glad to hear that your stay was memorable.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 – Uitstekend

LEO

Staff great. Maintainence person great.
1 nacht verbleven in april 2024
Reactie van Farida Samedzade op 3 mei 2024
Dear Leo,Thank you for your amazing rating. Staff satisfaction is our first priority and we are happy that team was able to make your stay memorable.We are looking forward to welcome you back again.Farida S.Guest Experience Manager

10/10 – Uitstekend

Michele, Pittsburgh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Farida Samedzade op 3 mei 2024
Dear Michele,Thank you for your amazing rating. We are looking forward to welcome you back again. Farida S.Guest Experience Manager

10/10 – Uitstekend

Homa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Farida Samedzade op 3 mei 2024
Dear Homa,Thank you for your amazing rating. We are looking forward to welcome you back again. Farida S.Guest Experience Manager

10/10 – Uitstekend

Bruce

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was excellent.Ony one elevator so had to wait awhile.
2 nachten verbleven in april 2024
Reactie van Farida Samedzade op 3 mei 2024
Dear Bruce,Thank you for your amazing rating. We are happy that you enjoyed your stay and apologies for inconvenience regarding elevator, we are working hard to fix it. We are looking forward to welcome you back again. Farida S.Guest Experience Manager

10/10 – Uitstekend

Ravinesh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in april 2024
Reactie van Farida Samedzade op 3 mei 2024
Dear Ravinesh,Thank you for your amazing rating. We are looking forward to welcome you back again. Farida S.Guest Experience Manager

10/10 – Uitstekend

RANJNI

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were spotless, and the facilities were well-maintained. Friendly staff and breakfast was great. Only parking is expensive $40 per night ?
1 nacht verbleven in april 2024
Reactie van Farida Samedzade op 3 mei 2024
Dear Ranjni,Thank you for your feedback.We are happy that you enjoyed your room, hotel facilities, breakfast and our services. For parking we are trying to offer comparatively similar prices as near by parkings considering that it is located in undergrounds of hotel. Sometimes we do have offers with parking, please do not hesitate to contact reception in advance upon your future bookings.Warm Regards,Farida S.Guest Experience Manager

10/10 – Uitstekend

Hye Soon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The lady who works front desk was very kind. and housekeeper was kind too Thank you
2 nachten verbleven in april 2024
Reactie van Elisa op 27 apr 2024
Dear valued guest,thank you so much for your great review of our hotel!We will pass on your feedback to the relevant departments and hope to welcome you back here in Whistler soon!Best regardsElisa StoesserGuest Experience Manager

10/10 – Uitstekend

Ira

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
everything was great
1 nacht verbleven in april 2024
Reactie van Farida Samedzade op 24 apr 2024
Dear Valued Guest,Thank you for your amazing rating.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and helpful staff. Quiet and calm area.
3 nachten verbleven in april 2024
Reactie van Farida Samedzade op 24 apr 2024
Dear Valued Guest,Thank you for your amazing rating.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 – Uitstekend

Antonietta Di

Great location, friendly staff
2 nachten verbleven in april 2024
Reactie van Farida Samedzade op 24 apr 2024
Dear Valued Guest,Thank you for your amazing rating.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

2/10 – Ontzettend slecht

Margo

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Room was very nice - mix up with reservation poorly handled. Very disappointing lack of support for customer. Ruined the experience.
1 nacht verbleven in april 2024
Reactie van Farida Samedzade op 24 apr 2024
Dear Margo,Thank you for your feedback.Kindly note, that upon check in team inquired about your second room since you made two bookings. Upon realizing that you made two reservations by mistake, team did their very best to assist you.We are happy that you enjoyed your room and hope to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

8/10 – Goed

Jie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Elisa op 26 apr 2024
Dear Jie,thank you so much for your positive rating of our hotel!We hope to welcome you back again soon here in Whistler.Best regards,Elisa StoesserGuest Experience Manager

10/10 – Uitstekend

Rhodora

Amazing hotel !! our rooms were upgraded. It’s reasonable w/ breakfast included. We had a great stay .!
1 nacht verbleven in april 2024
Reactie van Farida Samedzade op 24 apr 2024
Dear Valued Guest,Thank you for your amazing rating.We are happy that you enjoyed your room, breakfast and your stay in general was memorable. We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 – Uitstekend

Ashlyn

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Farida Samedzade op 24 apr 2024
Dear Valued Guest,Thank you for your amazing rating.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 – Uitstekend

Hector Javier

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good
1 nacht verbleven in april 2024
Reactie van Farida Samedzade op 24 apr 2024
Dear Valued Guest,Thank you for your amazing rating.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 – Uitstekend

Kiho

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Arrived a few hours early before check in time but the front staff offered us a room that was ready and let us check in the room. They also upgraded our room. We had a great stay!
1 nacht verbleven in april 2024
Reactie van Mahmoud Abdellatief - Guest Experience Manager op 22 apr 2024
Dear Kiho, Thank you for your amazing rating. We are really happy to know that you enjoyed your stay at Pan Pacific whistler Village center . We looking forward to welcoming you again. Thank you,

10/10 – Uitstekend

Marlene

Reisde met partner
Breakfast okay for selection but what was there was good
2 nachten verbleven in april 2024
Reactie van Mahmoud Abdellatief Guest Experience Manager op 22 apr 2024
Dear Marlene, Thank you for your amazing rating. We are really happy to know that you enjoyed your stay at Pan Pacific whistler Village center . We looking forward to welcoming you again. Thank you,

10/10 – Uitstekend

David

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
2 nachten verbleven in april 2024
Reactie van Mahmoud Abdellatief Guest Experience Manager op 22 apr 2024
Dear David, Thank you for your amazing rating. We are really happy to know that you enjoyed your stay at Pan Pacific whistler Village center . We looking forward to welcoming you again. Thank you,

10/10 – Uitstekend

Amy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
In general we were very happy with the hotel. Most of the staff are very friendly, except one lady from the Raven. It’s very close to the gondolas and everything is quite easy.
6 nachten verbleven in april 2024
Reactie van Mahmoud Abdellatief Guest Experience Manager op 22 apr 2024
Dear Amy, Thank you for your amazing rating. We are really happy to know that you enjoyed your stay at Pan Pacific whistler Village center . We looking forward to welcoming you again. Thank you,

10/10 – Uitstekend

RODRIGO

1 nacht verbleven in april 2024
Reactie van Diana op 11 mei 2024
Dear Rodrigo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Diana PirguluievaGuest Experience Manager

10/10 – Uitstekend

AIMANVIR

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Elisa op 20 apr 2024
Dear valued Guest,thank you for the great review of our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Elisa StoesserGuest Experience Manager