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Beoordelingen van Bank Guest House

4 out of 5
Bank Guest House
28 Bridge Street, Wick, Scotland

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 53 van 112 beoordelingen" "
Gastenscore: 8 - Goed. 39 van 112 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 112 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 112 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 112 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

David

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Ritje naar het noorden zeker waard
Geen ontvangst bij aankomst, geen ontbijtservice op zondag. Wick en zeker de omgeving, met de stacks of Duncansby, als hoogtepunt zijn zeker de moeite waard.
1 nacht verbleven in mei 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Plezierige B&B in hoofdstraat van weinig interessante plaats in Caithness.
1 nacht verbleven in mei 2019

6/10 – Redelijk

Sharon, Needham Market

1 nacht verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Henning

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely overnight.
The owner phoned to check our ETA, waited on us to arrive and showed us around. Have good local info and even arranged an early breakfast! Excellent service.
1 nacht verbleven in januari 2023

10/10 – Uitstekend

Evan

1 nacht verbleven in september 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in juli 2022

10/10 – Uitstekend

Lori

1 nacht verbleven in juli 2022

8/10 – Goed

Gary, Burton on Trent

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Angela is a great host, room was clean and comfortable, property is centrally located and the local eateries are within walking distance, parking is free and easy to access, and the breakfast is lovely :-)
9 nachten verbleven in juni 2022

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
2 nachten verbleven in mei 2022

4/10 – Matig

Dominik

Reisde met een groep
Das Frühstück war eine absolute Katastrophe
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Barbara

1 nacht verbleven in april 2022

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about this stay was perfect except that our room was 3 flights up so lots of stairs, but in saying that would stay there again.
3 nachten verbleven in oktober 2021

10/10 – Uitstekend

Sheila

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A welcoming break
A quiet family run establishment with comfortable rooms and a hearty breakfast. Owner was chatty and very friendly, with big plans for the establishment. I’d happily recommend the Bank for anyone seeking an overnight stop touring this amazing part of Scotland.
1 nacht verbleven in oktober 2021

8/10 – Goed

Lynette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stopover place
Friendly and helpful staff, nice room and decent breakfast. The parking is behind the building in a free public car park, but very close to the hotel. A few local eating places were recommended.
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Alexandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay.
Angela was the perfect hostess and very helpful with info about the area, dining etc. The room was spacious, the en suite clean, the breakfast was excellent.
1 nacht verbleven in september 2021

6/10 – Redelijk

Neil

Positief: Netheid, personeel en service
1 nacht verbleven in augustus 2021

10/10 – Uitstekend

Paul

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2021

10/10 – Uitstekend

Grace

1 nacht verbleven in juni 2021

4/10 – Matig

Guy

Positief: Personeel en service
Negatief: Comfort kamer
Hotel pictures make the hotel look better quality that it was. The bed was rickety and the matress was really uncomfortable and worn you could feel the springs and it was creaky we hardly slept. The host was friendly and breakfast was good.
1 nacht verbleven in mei 2021

8/10 – Goed

mary

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
friendly atmosphere which matched our hosts. only drawback is that there are a number of stairs to negotiate. the property was well looked after and the breakfast enjoyable and plentiful and comfortable beds
1 nacht verbleven in december 2020

6/10 – Redelijk

Jan, Montrose

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I did not see anyone during my 2 night stay. I tried to contact owners regards time for breakfast etc, but to no avail. I assumed the key sitting out was for me but there was nothing to say what room I was in or any kind of message.
2 nachten verbleven in november 2020

6/10 – Redelijk

Richard

Positief: Netheid
Negatief: Comfort kamer
Decent
No one was present at check in and no instructions were left, but a quick phone call cleared that up and they let us know where the keys were at what room was ours. Clean room but a very uncomfortable bed and not great water pressure in the shower. Nice and clean though, and all COVID-19 measures being followed. Old building so the door shook all night (or a ghost was trying to get in). Breakfast was a bit disappointing - instant coffee, and continental breakfast with cereal, instant porridge, toast and yogurt.
1 nacht verbleven in oktober 2020

10/10 – Uitstekend

Attila

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great 2 day stay.
Very welcoming host, well presented clean large room in good central location
2 nachten verbleven in september 2020

8/10 – Goed

Andy

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2020

8/10 – Goed

Steven, Milton Leynes

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very warm welcome and great central lication with parking out back. Comfortable room and beds and lovely shower gel and hand/face wash.
1 nacht verbleven in september 2020

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great central location
1 nacht verbleven in augustus 2020

8/10 – Goed

Georgina

Positief: Personeel en service, comfort kamer
overnight stay on NC500
Decent off street parking, although this is changing to fee paying soon. Ideally located in the centre of the town. Do it yourself breakfast was interesting
1 nacht verbleven in augustus 2020

8/10 – Goed

Ileana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location, close to everything.
If there is something we must highlight that'd be the very good breakfast. This central guest house has a suited dinning room, on 1st floor, where to take breakfast and connect to wifi. Unfortunately the wifi doesn't reach the room with good quality (rooms on top floor). The room has fair size and great shower. Double bed size and mattress weren't comfy though.
1 nacht verbleven in augustus 2020

8/10 – Goed

Pip, Dorset

Reisde met partner
Positief: Netheid
Very satisfactory, but strange to have no person present for our stay.
1 nacht verbleven in juli 2020

2/10 – Ontzettend slecht

Sean

1 nacht verbleven in april 2020

10/10 – Uitstekend

Radoslaw

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020

8/10 – Goed

michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Travellers from oz
Lovely host comfortable set up 1 chair had leg missing
1 nacht verbleven in januari 2020

10/10 – Uitstekend

Hengwen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vincent
Comfortable stay and has warm welcome from Angela and William, best home made Breakfast we ever had. Thank you
1 nacht verbleven in december 2019

8/10 – Goed

Lorna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We wanted to drop off our bags early but couldn't, and because we were having problems with cell service we couldn't call. We did get in and the room was very nice. There was a good shower and comfortable bed. Breakfast was good. The area had good food nearby and parking in back -- a bit of a haul, but we smartly packed light for the one nignt.
1 nacht verbleven in september 2019

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bank Guest House, Wick
The Bank Guest House was a lovely place to stay. Good location and hosts Angela and William made us feel very welcome. They have done an amazing job in setting up their home and separate guest accommodation in the bank building. It has character and charm. Our room was cozy, comfortable and clean and the breakfasts were delicious. Thank you for a great place to stay in Wick.
3 nachten verbleven in oktober 2019

4/10 – Matig

Geverifieerde reiziger

3 nachten verbleven in september 2019

6/10 – Redelijk

Tarika, Delhi, India

Reisde met familie en kleine kinderen
Slightly old property.. decent location Breakfast was good!
1 nacht verbleven in september 2019

10/10 – Uitstekend

Yasuharu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A cozy B&B in a small village of Wick.
A family owned nice B&B. Breakfast was good. Thanks again!!
1 nacht verbleven in september 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service
Not a good experience in Wick
We booked because it offered a cooked breakfast. We thought it was overpriced but settled for it. However we were informed on arrival that it was a self service continental breakfast with no staff present. When I showed them the Hotels.com email which contained the above mentioned cooked breakfast this seemed to aggravate then enraged them, the husband especially who became very loud and belligerent. We left very upset and aggrieved. They claimed they had not offered this service for over a year and accepted no responsibility for it. A terrible time.
1 nacht verbleven in september 2019
Reactie van Manager op 11 sep 2019
Hello James , as I said the day you arrived we are a small family run business and have not been offering a cooked breakfast on a Sunday for over a year now- we have changed all of our channels to say this - as on our page once selected through your choice of booking service clearly says a cooked breakfast is offered on week days , We are also entitled to a day off so we have put in place a lovely continental breakfast for Sunday’s . My husband was mortified as you called him stupid & banged on the table suggesting to your wife “it’s like speaking to that” which is not acceptable. Our continental option has always been accepted by our previous guest . Sorry for any inconvenience caused .

4/10 – Matig

JUAN DIEGO

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Very nice and comfy place, grumpy and rude owner
The guest house itself is pretty good. Fancy giant room, with very large bathroom. Fluffy towels and very nice bed linens. Unfortunately all that goes down the toilet as the owner wasn’t very nice. It didn’t happen to us directly, however we witnessed a very regrettable moment during breakfast time. Some other fellow guests were complaining about the breakfast -which is continental breakfast, so don’t expect the full Scottish one- and the owner didn’t take it well and got very aggressive towards an elderly couple around 30 years older than he was. Really rude. Although they do advertise continental breakfast and the couple’s complaint wasn’t valid, there’s no reason AT ALL to be rude and lose the temper. Let alone, with elderly people. Breakfast, although they say it’s continental , they offer more than the usual. Long story short, I would not recommend this place to anyone.
1 nacht verbleven in september 2019
Reactie van Owner op 10 sep 2019
Thank you for your feed back. Regrettably this had happened, but having two very rude elderly people upsetting my wife the night before and demanding a cooked breakfast that we do not provide on a Sunday. Being called stupid and a prick is something that I don’t think that I need to put up with or my wife

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the better places we stayed while doing the 500
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Mark, London

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Room was clean and comfortable. Service was excellent.
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the old building and how it has been refurbished into very pleasant rooms
1 nacht verbleven in juli 2019