Dear Eric,Thank you for choosing Sunscape Curaçao Resort, Spa & Casino for your recent holiday and for providing us with your rating.We are delighted to confirm that you were satisfied with our rooms, bars, food and the service you received from our friendly staff however would have loved to know more about your stay.We appreciate your feedback and look forward to welcoming you back soon.Warm Regards,Assistant social media coordinator & eConcierge.

Dear Awni,Thank you for selecting Sunscape Curacao Resort, Spa & Casino for your recent getaway.Allow us to thank you for taking the time to give us a rating.Our goal is to offer you and our guests fantastic vacation experiences and we hope you will allow us a second chance to exceed your expectations during the rest of your stay.Kind regards,Assistant social media coordinator & eConcierge.

Dear Beverly, On behalf of the entire staff of Sunscape Curacao Resort, Spa & Casino, we would like to thank you for taking the time to post a review of your stay at our resort. We are glad to know that we have exceeded your expectations and that your family had their best time with us! We truly hope you can give us the opportunity to host you again in the future so we can offer you the truly remarkable experience that you deserve. Please do not hesitate to contact us personally prior your arrival, we will be happy to assist you. Best regards, Social media coordinator & Econcierge

Dear Joyce Kriek, Bedankt voor uw feedback en aanbevelingen! Wij vinden het fijn om te lezen dat u een fijn verblijf heeft gehad en heeft genoten van de service van de personeel! Onze team doet hun best om te zorgen dat onze gasten in deze moeilijke en bijzondere tijden veilig en lekker kunnen ontspannen en genieten van hun verblijf . Het betreurd ons zeer dat het eten niet volledig naar wenst is geweest. Wij hopen alsnog dat wij jullie tog weer mogen verwelkomen in de toekomst! Met gastvrije groet, Social Media Coordinator & Econcierge

Dear Patricia, Hartelijk dank voor uw beoordeling van het resort. We zijn blij te lezen dat uw gezin heeft genoten van het strand en de vriendelijkheid van het personeel! Wij waarderen uw feedback enorm en wij proberen onze service en faciliteiten altijd te verbeteren. Wij vinden het spijtig te lezen dat uw verwachtingen niet helemaal zijn waargemaakt i.v.m het eten. Nogmaals hartelijk dank voor deze beoordeling en verbeterpunten. Wij hopen u in de toekomst nogmaals te mogen verwelkomen, in een verbeterde omgeving, om dan wel aan uw verwachtingen te kunnen voldoen! Met vriendelijke groet,

Dear Valued guest, Bedankt voor uw verblijf bij Sunscape Curacao Resort Spa & Casino. Uw gewaardeerde feedback over uw recente verblijf wordt op prijs gesteld. Onze excuses voor al het ongemak dat u heeft ondervonden tijdens uw verblijf bij ons i.v.m het alcohol verbruik van andere gasten. Het betreurd ons zeer dat uw verblijf niet volledig naar wenst is geweest. We hopen u in de toekomst te mogen verwelkomen met de mogelijkheid om uw verwachtingen te overtreffen en uw vertrouwen in ons resort te herstellen. Vriendelijke groeten, Social Media Coördinator & Econcierge

Dear valued guest, Bedankt voor uw feedback en aanbevelingen! Ons streven is dat onze gasten zich veilig voelen in deze tijden en dat zij ook volledig kunnen genieten en relaxen! We zijn blij om te horen dat u een hele fijne ervaring heeft gehad bij ons ! Wij kijken ernaar uit om jullie in de toekomst weer te mogen verwelkomen! Met gastvrije groet, Social Media Coordinator & Econcierge

Beste Meneer of Mevrouw, Bedankt voor uw verblijf bij Sunscape Curacao Resort Spa & Casino. Uw gewaardeerde feedback over uw recente verblijf wordt op prijs gesteld. De verbeterpunten die in uw beoordeling zijn uiteengezet, zijn gedeeld met het managementteam dat verantwoordelijk is voor het bestuderen van al uw feedback om ervoor te zorgen dat er richtlijnen zijn om herhaling te voorkomen. Onze excuses voor al het ongemak dat u heeft ondervonden tijdens uw verblijf bij ons. Het betreurd ons zeer dat uw verblijf niet volledig naar wenst is geweest. We hopen u in de toekomst te mogen verwelkomen met de mogelijkheid om uw verwachtingen te overtreffen en uw vertrouwen in ons resort te herstellen. Vriendelijke groeten, Vonetta Wijn Social Media Coördinator & Econcierge

Dear valued guest, Thank you for your excellent rating! We endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to welcoming you back again in the future for another fantastic experience. Kind regards,

Dear Xiomar, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sunscape Curacao Resort Spa & Casino. Thank you for your 4-star rating and for giving us the opportunity to exceed your expectations. Thank you for staying at the Sunscape Curacao Resort Spa & Casino and we hope you choose to create more memories here Kind regards, Vonetta W Social media coordinator & Econcierge

Dear Guest, Thank you for taking the time to share your feedback with us. We strive in working towards the highest quality standards for our customers. Therefore we want to extend our sincerest apologies concerning all the inconvenience that you have experienced and regret that we have not been able to exceed your expectations. Your feedback has been shared with our management team with the goal to make sure we keep improving our service and quality standards daily. We appreciate your honesty and hope to welcome you back in the future with the chance to exceed your expectations. Kind regards, Vonetta W Social Media Coordinator & Econcierge

Bedankt voor je recensie . Wij zijn bezig met het renoveren van de kamers dus we hopen dat we in de toekomst Mogen verwelkomen in een verbeterde omgeving van de kamers. Mvg,

Beste C, Bedankt for je recensie en voor je opmerkingen. Wij zijn hard bezig met het vernieuwen van het hotel en met dit willen we je bedanken dat je dit ook hebt genoteerd als een cons want we zien dit als een grote opportunity . Wij hopen dat we je in de toekomst toch weer kunnen verwelkomen bij ons . Met vriendelijk groetjes.

Dear Jessica,Thank you for taking the time to express your thoughts on your recent stay with us. We sincerely appreciate your gratitude for the opportunity to be part of your vacations and for sharing your thoughts based on your experience with us.Guest feedback is of utmost importance to us, as it serves as a valuable tool for evaluating our service and identifying areas that require improvement. Our mission is to strive for excellence, and your insights contribute significantly to this ongoing process.We extend our sincerest apologies for any areas where we fell short of your expectations. It's disheartening to learn that your stay was less than perfect, and we take your concerns seriously. Rest assured, we have taken note of the aspects you mentioned, and our team is actively working on addressing them to enhance the overall guest experience.Your willingness to provide constructive feedback is appreciated, and we would like to assure you that your comments are instrumental in guiding our continuous improvement efforts. We understand that a remarkable stay is what our guests deserve, and we are committed to exceeding expectations.Once again, thank you for picking us and for your transparent feedback. Please feel free to contact us directly. We value your feedback and look forward to the opportunity to host you again in the near future, providing you with a truly remarkable and improved stay.Kind regards,Assistant social media coordinator & econcierge.

Dear Gordona,Thank you for taking the time to rate your experience at Sunscape Curacao Resort, Spa & Casino.We appreciate your choice and for sharing your sincere rating with us. Your decision to stay with us mean a lot.Please feel free to provide us with more information in regards to your stay directly to us!We hope to be able to welcome you back at Sunscape Curacao Resort, Spa & Casino.Warm regards,Assistant Social Media Coordinator & E-concierge

Dear Brian,Thank you for sharing your feedback about your recent stay at Sunscape Curacao Resort, Spa & Casino. We're pleased to hear that overall, you had a wonderful experience and enjoyed your time at the resort and on the island.However, we apologize for any inconvenience caused by the inconveniences with your air conditioner. Providing a comfortable environment for our guests is important to us, and we regret that we were unable to resolve the issue during your stay. Your feedback will be shared with our maintenance and front desk teams to ensure that similar situations are handled more effectively in the future.We appreciate your understanding and patience, and we're glad to hear that despite this issue, you were still able to enjoy the other aspects of your trip. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.We hope to have the opportunity to welcome you back to Sunscape Curacao Resort, Spa & Casino and provide you with a more comfortable experience in the future.Best regards,Assistant social media coordinator & econcierge.

Dear Dennis,Thank you for sharing your feedback about your recent stay at Sunscape Curacao Resort, Spa & Casino. We're pleased to hear that you found it to be a great value.We apologize for any disappointment caused by the food not meeting your expectations. Providing delicious and satisfying dining options is important to us, and we regret that we fell short of meeting your expectations in this regard. Your feedback will be shared with our culinary team to address any issues and ensure that we provide a more enjoyable dining experience for our guests in the future.We appreciate your understanding, and we're glad to hear that you still found value in your overall experience at our resort. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.We hope to have the opportunity to welcome you back to Sunscape Curacao Resort, Spa & Casino and provide you with a more satisfying dining experience in the future.Best regards,Assistant social media coordinator & econcierge.

Dear Anatoly,Thank you for taking the time to share your recent experience with us. We genuinely appreciate your feedback and the opportunity to be a part of your vacation memories.Guest feedback is invaluable to us as it helps us evaluate our service; offerings and identify areas for improvement. We are committed to striving for excellence, and your insights play a crucial role in this endeavor.We apologize for any aspects of your stay that did not meet your expectations. Your feedback is taken seriously, and we are actively addressing the areas you highlighted to enhance our overall guest experience.Your willingness to provide constructive feedback is truly appreciated, and we assure you that your comments are guiding our continuous improvement efforts. Our goal is to exceed your expectations and provide you with a memorable experience.Thank you once again for choosing us and for your transparent feedback. Should you have any further concerns or comments, please do not hesitate to reach out to us directly. We look forward to the opportunity to welcome you back and provide you with an exceptional stay.Warm regards,Assistant Social Media Coordinator & eConcierge

Dear Jonathan,Thank you for sharing your feedback on your recent stay at Sunscape Curacao Resort, Spa & Casino. We appreciate your honesty and taking the time to provide us with your insights.We're glad to hear that you enjoyed the beach and found the food to be great. However, we apologize for any inconvenience caused by the long waiting times and staff forgetting your order. Providing efficient and attentive service is a priority for us, and we regret that we did not meet your expectations in this regard. Your feedback will be shared with our team to address these issues and improve our service standards.Additionally, we apologize for the cleanliness issue you experienced in your room. Maintaining a clean and comfortable environment for our guests is essential, and we take reports of pests seriously. Our housekeeping team will be notified to ensure that thorough inspections and measures are taken to address this concern.We appreciate your feedback as it helps us identify areas for improvement and strive to provide a better experience for our guests. Please don't hesitate to reach out to us directly.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,Assistant social media coordinator & econcierge.

Dear Felicia,Thank you for taking the time to express your thoughts on your recent stay with us. We sincerely appreciate your gratitude for the opportunity to be part of your vacations and for sharing your thoughts based on your experience with us.Guest feedback is of utmost importance to us, as it serves as a valuable tool for evaluating our service and identifying areas that require improvement. Our mission is to strive for excellence, and your insights contribute significantly to this ongoing process.We extend our sincerest apologies for any areas where we fell short of your expectations. It's disheartening to learn that your stay was less than perfect, and we take your concerns seriously. Rest assured, we have taken note of the aspects you mentioned, and our team is actively working on addressing them to enhance the overall guest experience.Your willingness to provide constructive feedback is appreciated, and we would like to assure you that your comments are instrumental in guiding our continuous improvement efforts. We understand that a remarkable stay is what our guests deserve, and we are committed to exceeding expectations.Once again, thank you for picking us and for your transparent feedback. Please feel free to contact us through our socials. We value your feedback and look forward to the opportunity to host you again in the near future, providing you with a truly remarkable and improved stay.Kind regards,Assistant social media coordinator & econcierge.

Dear Cindy,Thank you for sharing your experience with us at Sunscape Curacao Resort, Spa & Casino. We're delighted to hear that you had a great time overall and that our amazing staff contributed to your enjoyable stay.Your feedback regarding the need for renovation and updating is valuable to us, and we will certainly take it into consideration as we strive to improve our facilities.It's wonderful to hear that you still had a great time despite these challenges and that you enjoyed the wonderful beach. If there is anything else we can do to enhance your future stays with us, please don't hesitate to let us know.We hope to have the opportunity to welcome you back for another memorable stay in the future.Warm regards,Assistant social media coordinator & econcierge.

Dear Eugenio,Thank you for sharing your positive feedback about your recent stay at Sunscape Curacao Resort, Spa & Casino. We are thrilled to hear that you enjoyed our beautiful beach, convenient location, and the proximity to Willemstad.We're glad you appreciated our pool area and the added bonus of the Sun Club private pool. It's wonderful to hear that you found the buffet at World Cafe to offer a nice variety of food options.We appreciate your feedback regarding the nighttime entertainment and the a la carte restaurants. Your comments will be shared with our team as we strive to enhance our offerings and provide a more upscale experience for our guests.We apologize for any inconvenience caused by the room's air conditioning, and we will address this issue to ensure our guests' comfort.Thank you again for choosing to stay with us, and we look forward to welcoming you back for another excellent stay in the future.Warm regards,Assistant social media coordinator & econcierge.

Dear Shalini,Thank you for sharing your detailed feedback about your recent stay at our resort. We appreciate your thorough review and are delighted to hear that you enjoyed our excellent location, beautiful beach, and great entertainment options.We apologize for any inconvenience caused by the appearance of our rooms and understand your concerns regarding the quality and variety of our food offerings. Your feedback regarding your son's allergies is particularly concerning, and we apologize for any oversight on our part. We will address this issue with our staff to ensure that they are more aware of the severity of food allergies and take appropriate measures to accommodate our guests' dietary needs.We're glad to hear that Chef Martin was able to assist with providing suitable meal options for your son, and we will continue to work on improving our food options and labeling to better serve our guests.Regarding the service speed and restaurant closures, we apologize for any inconvenience this may have caused. We will review our processes to ensure that our guests receive efficient and consistent service, and that our app is updated in a timely manner with any changes to restaurant availability.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Assistant social media coordinator & econcierge.

Dear Stephen,Thank you for sharing your feedback regarding your recent experience at Sunscape Curacao Resort, Spa & Casino. We appreciate your insights and apologize for any discrepancies you encountered with the Sun Club amenities.We want to clarify that Sun Club guests do indeed have access to a private pool area and a premium bar located within our Sun Club area. We regret any confusion or inconvenience you may have experienced, and we will ensure that our team is properly informed to provide accurate information to our valued guests.Please contact us directly.Your feedback is invaluable to us as we continuously strive to enhance our guests' experience. We apologize for any disappointment and assure you that your comments will be addressed to ensure that we deliver on our promises.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Assistant social media coordinator & econcierge.

Dear Angie,Thank you for sharing your positive experience at Sunscape Curacao Resort, Spa & Casino. We're thrilled to hear that you enjoyed our perfect location with its own private beach and that you felt safe both on and off the premises.It's wonderful to know that you found our staff to be extremely friendly and helpful, and that you appreciated the ease of transitioning between the beach and the pool. We're glad to hear that you enjoyed the food and entertainment, and we appreciate your feedback regarding the alcohol inventory and the need for property upgrades.Your satisfaction with your stay means a lot to us, and we're pleased to hear that you were overall very satisfied. We will take your feedback into consideration as we strive to continuously improve our guest experience.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We hope to have the pleasure of welcoming you back to Sunscape Curacao Resort, Spa & Casino in the future.Best regards,Assistant social media coordinator & econcierge.

Dear Naika,Thank you for sharing your feedback about your recent stay at Sunscape Curacao Resort, Spa & Casino. We sincerely apologize for any disappointment caused by the behavior of some of our staff and the lack of activities to celebrate your special occasion.Providing exceptional service and creating memorable experiences for our guests is our top priority, and we regret that we fell short of meeting your expectations in this regard. Your feedback will be shared with our management team to address any issues and ensure that we provide a more welcoming and enjoyable experience for all of our guests.We're pleased to hear that Norma and Shayron stood out to you as exceptional staff members. We will be sure to recognize them for their efforts in making your stay memorable.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We hope to have the opportunity to welcome you back to Sunscape Curacao Resort, Spa & Casino and provide you with a more enjoyable experience in the future.Best regards,Assistant social media coordinator & econcierge.

Dear Stephanie,Thank you for sharing your feedback about your recent stay at Sunscape Curacao Resort, Spa & Casino. We're pleased to hear that you enjoyed the beach and had a positive experience with our entertainment staff.However, we apologize for any disappointment caused by the quality of the food. Providing delicious and satisfying dining options is important to us, and we regret that we fell short of meeting your expectations in this regard. Your feedback will be shared with our culinary team to address any issues and ensure that we provide a more enjoyable dining experience for our guests in the future.We're glad to hear that you were able to enjoy snorkeling and see a lot of fish. It's always a pleasure to hear when our guests have memorable experiences exploring the natural beauty of our surroundings.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We hope to have the opportunity to welcome you back to Sunscape Curacao Resort, Spa & Casino in the future.Best regards,Assistant social media coordinator & econcierge.

Dear Jeritt,Thank you for sharing your feedback about your stay at Sunscape Curacao Resort, Spa & Casino. We're glad to hear that you appreciated our wonderful location.We apologize for any inconvenience caused by the limited hot water in the rooms and for any disappointment caused by the dated property. Maintaining our facilities and ensuring guest comfort are top priorities for us, and we appreciate your feedback as it helps us identify areas for improvement.We hope that despite these issues, you were still able to enjoy your time at our resort. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.Best regards,

Dear Christina,Thank you for taking the time to express your thoughts on your recent stay with us. We sincerely appreciate your gratitude for the opportunity to be part of your vacations and for sharing your thoughts based on your experience with us.Guest feedback is of utmost importance to us, as it serves as a valuable tool for evaluating our service and identifying areas that require improvement. Our mission is to strive for excellence, and your insights contribute significantly to this ongoing process.We extend our sincerest apologies for any areas where we fell short of your expectations. It's disheartening to learn that your stay was less than perfect, and we take your concerns seriously. Rest assured, we have taken note of the aspects you mentioned, and our team is actively working on addressing them to enhance the overall guest experience.Your willingness to provide constructive feedback is appreciated, and we would like to assure you that your comments are instrumental in guiding our continuous improvement efforts. We understand that a remarkable stay is what our guests deserve, and we are committed to exceeding expectations.Once again, thank you for picking us and for your transparent feedback. Please feel free to contact us through our socials. We value your feedback and look forward to the opportunity to host you again in the near future, providing you with a truly remarkable and improved stay.Kind regards,Assistant social media coordinator & econcierge.

Dear Khalila,Thank you for sharing your wonderful experience at Sunscape Curacao Resort, Spa & Casino. We're thrilled to hear that you had a fantastic vacation and that you enjoyed the friendly and welcoming staff.It's delightful to know that you enjoyed the well-prepared food, especially the Hibachi, and that you loved your ocean view room. We're pleased to hear that you plan to visit again, and we look forward to welcoming you back for another memorable stay.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We can't wait to host you again at Sunscape Curacao Resort, Spa & Casino.Best regards,Assistant social media coordinator & econcierge.

Dear Elias,Thank you for sharing your positive feedback about your getaway vacation at Sunscape Curacao Resort, Spa & Casino. We're thrilled to hear that you had a great time and that you enjoyed the protected cove for snorkeling.It's fantastic to know that you found the food to be good and that there were plenty of activities to enjoy during your stay. We're glad that you found the all-inclusive option to be a huge money saver and that you would recommend our resort.Your recommendation means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.Best regards,Assistant social media coordinator & econcierge.

Dear DeLacey,Thank you for sharing your feedback about your experience at Sunscape Curacao Resort, Spa & Casino. We apologize for any disappointment caused.Maintaining a clean and updated property is important to us, and we regret that the pools did not meet your expectations during your stay. Your feedback will be shared with our team to address any cleanliness issues and ensure that our facilities are properly maintained.We appreciate you bringing these matters to our attention, as it helps us identify areas for improvement and ensure that we provide a more satisfying experience for our guests in the future.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.Best regards,Assistant social media coordinator & econcierge.

Dear Belinda,Thank you for taking the time to rate your experience at Sunscape Curacao Resort, Spa & Casino. We appreciate your feedback, and while we're glad to see that you chose to stay with us, we would love to hear more about your stay. Your feedback helps us understand what we're doing well and where we can improve to ensure that all our guests have a memorable experience. If you have any specific comments or suggestions you'd like to share, please feel free to reach out to us. We value your input and hope to welcome you back for an even better experience in the future. If you have any questions or need further assistance, please don't hesitate to contact us. Thank you again for choosing Sunscape Curacao Resort, Spa & Casino.Kind regards,Assistant social media coordinator & econcierge.