4/10 – Matig
Rokisha R.
19 mrt 2024
Beware
Let me start by saying the villa is a nice quaint villa. The checkin was smooth and quick. Now on to the issues, which there were quite a few.
1. ANTS- ants are EVERYWHERE, even in the beds!! We were told that if we had food or drinks to make sure we cleaned up afterwards to keep the ants away. Well I assure you food is not the issue, the villa just has an ant problem.
2. Beware, this villa charges for water and electricity. Upon arrival we were advised that there would be a fee if we went over a certain amt. We stayed at the villa 4 nights and used under 200kw of electricity, for those that are confused, that’s 4 nights of air conditioning used AT NIGHT ONLY, not a single time used during the day. Upon checkout we get a notification of $195 due for electricity and water. We never used the dishwasher or washing machine nor washed any hair and to add insult we were never even advised of water charge. AND there was no allowance for electricity so you pay for what you use!!
3. The landscapers came bright and early with the trimmers. Imagine our surprise to wake up to that noise while on vacation. When we messaged the management we were told that there was a mixup in the scheduling.
4. The pool cleaning guy just let himself in the house, we had no clue he was coming. Again, imagine our shock at a strange man entering our villa unbeknownst to us.
5 To any people that use wash cloths to shower, please know, this villa does not have them! We had to go buy them
6 no ceiling fans!
Rokisha R.
4 nachten verbleven in maart 2024