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Beoordelingen van Cumberland Falls State Resort Park

3.5 out of 5
Cumberland Falls State Resort Park
7351 Hwy. 90, Williamsburg, KY

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 496 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 298 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 146 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 44 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 1002 beoordelingen" "

8,4/10

Netheid

9,0/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Phillip

Reisde met familie
Positief: Netheid, personeel en service
Every staff member was very friendly and helpful. The river view from the restaurant and patio is excellent. The hamburger and salad bar at the restaurant was very good and a great value. The room itself was extremely dated, but it was fine for one night.
1 nacht verbleven in mei 2024
Reactie van Carly B op 16 mei 2024
Thank you for your feedback, Phillip.

10/10 – Uitstekend

Ronald

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
While the rooms are a bit dated and worn, the room was clean and comfortable and the location can't be beat if visiting the falls.
2 nachten verbleven in mei 2024
Reactie van Carly B op 10 mei 2024
Thank you for your feedback, Ronald.

8/10 – Goed

donald

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Happy
2 nachten verbleven in mei 2024
Reactie van Carly B op 10 mei 2024
Thank you for your feedback, Donald.

2/10 – Ontzettend slecht

Deanna

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No elevator and booked on the 3rd floor. Upgraded to a riverview room and had window insulation hanging down in the view. Room was clean but smelled of bleach. Bathroom horrible. Old tub, poor water pressure. Only one nightstand and about 20” TV. Thought we were booking a hotel with restaurant but only had continental breakfast with fake eggs. Paid $150 for this disaster. NEED TO UPDATE YOUR RATING AND LIST REVIEWS OF THIS HOTEL
2 nachten verbleven in mei 2024
Reactie van Brenda1 op 7 mei 2024
I'm so sorry to hear this. We are thankful for your stay and Thank you for letting us know about these issues. A work order has been put in for the window view and tub. our water comes from McCreary County and they were having water issues that have been addressed.

8/10 – Goed

Kurt

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lodge has a nice historic vibe in the exterior and lobby. We had a nice room suite, with two full bathrooms, great when traveling with 2 adults and 3 kids. Kinda bland in the decor, bed was just ok, not evey comfortable. Had to request sheets for the pullout. Pillows were scarce. Staff was friendly and helpful. The park has so many hiking trails and the falls are beautiful. A few areas of concern: With hot water on full and no cold, shower was just hot enough, so whatever. No elevator, which is ok for us, but lugging our luggage up the narrow stairs was less than ideal. Continental breakfast was really bad. Eggs and sausage were cold. Juice was not good. Milk was spoiled. Skip it, but definitely check out the view from the restaurant!
1 nacht verbleven in mei 2024
Reactie van Carly B op 3 mei 2024
Thank you for your feedback, Kurt.

8/10 – Goed

JOANI, Butler

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cumberland Falls state resort Park is beautiful, quiet, relative birds and squirrels although we didn’t get to see a bear. Our room was spacious. The bathroom was huge. Our room was clean. The resort overall is a little dated, but it’s clean and comfortable. The restaurant on site is inexpensive With good enough food. Beautiful view of the Cumberland River from the wound porch about a half mile hike to Cumberland Falls if you don’t want to drive. Highly recommend.
2 nachten verbleven in april 2024
Reactie van Carly B op 4 mei 2024
Thank you for your feedback, Joani.

10/10 – Uitstekend

Peg

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
THis property is located in a state park and is beautiful and very quaint
1 nacht verbleven in mei 2024
Reactie van Carly B op 3 mei 2024
Thank you for your feedback, Peg.

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Frühstücksauswahl könnte besser sein
1 nacht verbleven in april 2024
Reactie van Carly B op 3 mei 2024
Thank you for your feedback, Peter.

6/10 – Redelijk

Greg

Positief: Personeel en service
The front desk staff was very good. Our Woodland cabin was pretty clean except for hair left on the floor in the bathroom area. All the linens were clean and bed was comfortable. The steps down to the cabin weren’t fun with big suitcases, but we managed. You have to get ice at the main hotel.
2 nachten verbleven in april 2024
Reactie van Brenda1 op 30 apr 2024
Hi Greg thank you for your stay with us and your review.

10/10 – Uitstekend

Ronald

Positief: Netheid, staat van de accommodatie en faciliteiten
Excellent traditional style state park lodge. Nice amenities, dining, and scenery. Peaceful, relaxing surroundings; walking and hiking. Stairs and walking to scenic features could be challenging for some.
1 nacht verbleven in april 2024
Reactie van Carly B op 26 apr 2024
Thank you for your feedback, Ronald.

6/10 – Redelijk

Martin

4 nachten verbleven in april 2024
Reactie van Brenda1 op 14 mei 2024
thank you for your review

8/10 – Goed

Mary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the hiking trails to the waterfalls
1 nacht verbleven in april 2024
Reactie van Carly B op 24 apr 2024
Thank you for your feedback, Mary.

4/10 – Matig

M

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Carly B op 17 apr 2024
Thank you for your feedback, M. We sincerely apologize for your experience. Please let us know if there is anything we can do to improve your experience.

10/10 – Uitstekend

Sherrie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful park. Facilities show their age.
1 nacht verbleven in april 2024
Reactie van Carly B op 11 apr 2024
Thank you for your feedback, Sherrie.

10/10 – Uitstekend

Brian, Mercer Island

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Carly B op 11 apr 2024
Thank you for your feedback, Brian.

4/10 – Matig

Lindsay

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen
The shower water was so hot I have burns . I want a refund
2 nachten verbleven in april 2024
Reactie van Brenda op 9 apr 2024
hi Lindsay I'm sorry to hear that you got burned. did you report this issue to the front desk clerk so we could have maintanence check it out? What room was it that you stayed in ?

10/10 – Uitstekend

Jeffrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the room...upgraded n was very happy with it. The breakfast was very good n a large variety.
2 nachten verbleven in april 2024
Reactie van Carly B op 7 apr 2024
Thank you for your feedback, Jeffrey.

4/10 – Matig

Sandra

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Carly B op 4 apr 2024
Thank you for your feedback, Sandra. We sincere apologize for your experience. Please let us know if you have any additional questions or concerns, or what we can do to improve your experience.

6/10 – Redelijk

Ronald

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unfortunately our room was next to checkin area and also an exit door. Was pretty much noisy entire time in room. Was pretty cramped as well. Luck of the draw I guess. View was beautiful outside and lookout areas, lots of trails, and close to falls. Supper buffet and breakfast was great. Would probably do a cabin next time.
1 nacht verbleven in maart 2024
Reactie van Carly B op 3 apr 2024
Thank you for your feedback, Ronald. We apologize for your experience and will be addressing these issues.

10/10 – Uitstekend

Betsy

Reisde met partner
Positief: Personeel en service
We loved the area but the room was a disappointment. The reviews of the king room were very good but our room Looked out over the ventilation system. This beautiful area and we looked out the window at all the external ventilation. Not acceptable.
2 nachten verbleven in maart 2024
Reactie van Brenda op 22 apr 2024
Thank you for your stay and review.

6/10 – Redelijk

Lisa

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hallways and stairwell very dirty. Vent cover fell off in middle of the night. Room was not very clean either. Night staff not so nice and not very knowledgeable.
1 nacht verbleven in maart 2024
Reactie van Carly B op 30 mrt 2024
Thank you for your feedback, Lisa. We sincerely apologize for the experience you had with your stay. We will address these issues.

10/10 – Uitstekend

Julie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Employees were friendly and the area is absolutely beautiful. Very relaxing and comfortable stay. Complimentary breakfast at the lodge was very good and also had a beautiful view.
1 nacht verbleven in maart 2024
Reactie van Carly B op 30 mrt 2024
Thank you for your feedback, Julie.

10/10 – Uitstekend

aaron

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Outdated but you can not beat the location and the views are amazing
1 nacht verbleven in maart 2024
Reactie van Carly B op 29 mrt 2024
Thank you for your feedback, Aaron.

8/10 – Goed

Xin

1 nacht verbleven in maart 2024
Reactie van Carly B op 24 apr 2024
Thank you for your feedback, Xin.

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The great part - The lodge has a great rustic charm, beautiful setting and very quiet. The entire staff was always very pleasant and willing share information and to help with any problems. The room was clean, the beds comfortable and big fluffy towels in the bathroom. Our stay also included a, very good, breakfast bar in the dining room. The downside - Only a small percentage of rooms are ADA accessible. The staff was willing to change rooms, but no ADA ones were available. The showers are two handles, no anti scald. If we can get the ADA room, we will go again.
2 nachten verbleven in maart 2024
Reactie van Carly B op 29 mrt 2024
Thank you for your feedback, David.

10/10 – Uitstekend

Pamela

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the property!!
1 nacht verbleven in maart 2024
Reactie van Carly B op 27 mrt 2024
Thank you for your feedback, Pamela.

8/10 – Goed

Melissa

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The room was clean and the lodge was very relaxing. Sat by the fireplace and relaxed after a day of hiking. Only downfall was the room needed coffee items and would have been nice to have lotion and hand soap. But over all very unique and cozy lodgr.
1 nacht verbleven in maart 2024
Reactie van Carly B op 27 mrt 2024
Thank you for your feedback, Melissa.

2/10 – Ontzettend slecht

Jamie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Carly B op 27 mrt 2024
Thank you for your feedback, Jamie. We sincerely apologize for your experience.

4/10 – Matig

Linda

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was dirty and creepy
1 nacht verbleven in maart 2024
Reactie van Carly B op 24 mrt 2024
Thank you for your feedback, Linda. We apologize for the issues you encountered with your stay. I will forward along this information to our management staff.

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Carly B op 23 mrt 2024
Thank you for your feedback, Rebecca.

8/10 – Goed

Becky

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was beautiful. We stayed in the hotel which was good. Didn’t get tosee a cabin.
3 nachten verbleven in maart 2024
Reactie van Carly B op 21 mrt 2024
Thank you for your feedback, Becky.

4/10 – Matig

CHRISTINA

Reisde met familie
Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No service on my cell, asked about wifi and check said yeah there’s WiFi but didn’t supply the code. When we did finally get a code it didn’t work. We moved rooms and then the TV don’t work. Food was good and area was beautiful. my first room had a card saying it was last cleaned on Dec. 10, 2023.
1 nacht verbleven in maart 2024
Reactie van Carly B op 14 mrt 2024
Thank you for your feedback, Christina. We sincerely apologize for your experience. These issues will be addressed with our management team.

8/10 – Goed

Cotey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was raining so alot of the trails were underwater and someone didnt clean up after thier dog and he had a very adequate sized lunch. The room was clean but had seen a good long life. Hopefully one day they have extra funding and can update the cabins.
2 nachten verbleven in maart 2024
Reactie van Brenda op 11 mrt 2024
hi Cotey thanks for choosing to stay with us and I'm sorry for your expeirence

8/10 – Goed

Garry

1 nacht verbleven in maart 2024
Reactie van Carly B op 27 mrt 2024
Thank you for your feedback, Garry.

4/10 – Matig

Lew

Reisde met een groep, Reisde met huisdieren
Negatief: Personeel en service
Our room was dirty, though the bedding and towels were very clean. Someone's trail mix was leftover on the floor. You can hear people walking on the floor above you. Our view was of the patio, which is a very lovely patio, but we had to close the drapes so no one could see into our room, which they could easily do. They have a wheelchair ramp and parking, but there are a lot of stairs to get to the dining room, and stairs just about everywhere else besides getting into the lobby.
1 nacht verbleven in februari 2024
Reactie van Carly B op 2 mrt 2024
Thank you for your feedback, Lew. We sincerely apologize for your experience and will be looking into these issues.

10/10 – Uitstekend

Darla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the property very much! It was in an absolutely perfect mountainside location and our room had an awesome view of the Cumberland River!! It was a drive up the mountain to get here but very well worth it!
1 nacht verbleven in februari 2024
Reactie van Brenda op 28 feb 2024
Hi Darla we are happy you enjoyed your stay at our park and come back anytime

6/10 – Redelijk

Darren

Reisde met partner
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
I was extremely disappointed in the room. First, I thought we booked the lodge and ended up with a cabin. It was dirty, the WiFi wasn’t working and apparently the cabins and connected. The person in the adjoining cabin sounded like they were in the room with us. We heard him coughing and snoring all night for two nights. It could have been a really nice experience had the room been clean, the WiFi worked and there was some level of sound proofing between the two cabins.
2 nachten verbleven in februari 2024
Reactie van Brenda op 26 feb 2024
Hi Darren we are so sorry for your disappointment's. We have been having issues durning these winter months with WIFI, cable and housekeeping being short handed.

10/10 – Uitstekend

Judith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Although the rooms in the Lodge are dated, they are clean and comfortable. The surrounding grounds are amazing. Staff were very welcoming and food in restaurant was just what this sputhern girl needed after a. long drive
1 nacht verbleven in februari 2024
Reactie van Brenda op 26 feb 2024
Hi Judith thank you for your review. We are so happy you enjoyed your stay

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing views of the Cumberlands River
1 nacht verbleven in februari 2024
Reactie van Carly B op 25 feb 2024
Thank you for your feedback, James.

10/10 – Uitstekend

Rob

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Safe, quiet and relaxing
2 nachten verbleven in februari 2024
Reactie van Carly B op 22 feb 2024
Thank you for your feedback, Rob.

10/10 – Uitstekend

Andrea

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great experience
When we arrived check in was easy. We got our keys and arrived in the room which smelled like it had just been cleaned. I was leary of the food because I had read so many bad reviews but we thought everything we had was excellent. Our dog came with us and they made him feel welcome as well and let us know what trails he could go on with us. The only negative thing I would have to say is that the water at the actual falls looks really dirty but I assume it’s because it’s high and the time of year. We want to go back and see the area in the fall and definitely experience a moonbow.
3 nachten verbleven in februari 2024
Reactie van Brenda op 20 feb 2024
Hi Andrea we are happy you had a wonderful experience visiting our park and everything went well. yes when it rains the water does get dirty from the sandstone that gets stirred up

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great views and great value.
1 nacht verbleven in februari 2024
Reactie van Brenda op 20 feb 2024
thank you scott for your reviewhave a blessed day

10/10 – Uitstekend

Larry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Outdoor scenery and natural setting.
1 nacht verbleven in februari 2024
Reactie van Carly B op 15 feb 2024
Thank you for the feedback, Larry.

10/10 – Uitstekend

Vicky

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Carly B op 10 feb 2024
Thank you for your feedback, Vicky.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great little stop
Nice room. Hiked to the falls. Woke up to a beautiful sunrise this morning over the river.
1 nacht verbleven in februari 2024
Reactie van Carly B op 8 feb 2024
Thank you for your feedback, John.

10/10 – Uitstekend

Dusty

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Carly B op 1 feb 2024
Thank you for your feedback, Dusty.

6/10 – Redelijk

John

Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Not likely to stay here again
Nice and scenic location. The lodge needs updating and the food wasn't very good in the restaurant.
1 nacht verbleven in januari 2024
Reactie van Brenda op 1 feb 2024
hi John Thanks for staying with us at our park and enjoying our location. We are on the rustic side. Our dining room has good food to offer sorry it wasn't that good for you

6/10 – Redelijk

Karl

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Cool eclectic state park near the waterfall. The main hotel, while updated, is older and has 'character'. Super nice staff and comfortable bed.
1 nacht verbleven in januari 2024
Reactie van Carly B op 1 feb 2024
Thank you for your feedback, Karl.

6/10 – Redelijk

Laszlo

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
The hotel is ok. They had some snow when we went there so there was no breakfast, which supported to be continental, hard to believe they could not prepare in advance for the weather and stock up on bagels and cream cheese. We were only a couple who stayed at the hotel those nights.
2 nachten verbleven in januari 2024
Reactie van Brenda op 23 jan 2024
hi Laszlo we are sorry you ran into this situation of us not being prepared for the continental breakfast. Thanks for the suggestion on the bagels and cream cheese.

10/10 – Uitstekend

Sarbani

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
I recently had the pleasure of staying at your lodge inside the state park, and I wanted to share my thoughts on the overall experience. First and foremost, the location is undeniably breathtaking. Nestled within the state park, the lodge offers a unique opportunity to immerse oneself in the tranquility of nature. The surrounding views are nothing short of spectacular, and waking up to the sights and sounds of the wilderness was a rejuvenating experience. However, I must admit that arriving late at night was a bit intimidating. The secluded location, coupled with minimal lighting, made the journey a tad spooky. It might be beneficial to enhance the signage or lighting around the entrance for the comfort of late-night arrivals. Once inside, the charm of the lodge quickly overshadowed any initial concerns. The rustic ambiance and cozy interiors provided a warm and inviting atmosphere. The staff's hospitality further contributed to a pleasant stay, making me feel welcome and at home. The real highlight, though, was the access to the park's hiking trails. The variety of trails catered to different skill levels, and each one led to awe-inspiring viewpoints. The hikes were not only invigorating but also allowed me to appreciate the natural beauty surrounding the lodge. In conclusion, while the late-night arrival was a bit nerve-wracking, the overall experience at your lodge was memorable and rewarding. The stunning views, coupled with the diverse hiking opportunities, make it
2 nachten verbleven in januari 2024
Reactie van Brenda op 23 jan 2024
Thank you for chooseing our park for your stay and sharing your experience of our lodge and trails. we hope to see you again