You can pretty much count on a Hilton Double Tree to be pretty standard no matter where you go but this particular hotel was gross. Parking was easy. The Lobby was inviting and looked recently remodeled. The staff was exceptionally friendly and helpful but the condition of the rooms was not good. If I hadn't checked in at midnight and prepaid I would have left. The duvet had no cover on it- like someone forgot to put it on. Same with the pillows, and the bed was made so the covers only come up to your waist. There were no liners in the trash cans or the ice bucket, no covers on the glasses, and the toilet was super short- like from the 1970's -and stained. My son and I slept in our clothes, with a hoodie over our hair just because it felt too skeevy to put our heads on the exceptionally soft pillows (and not soft in a good way) and we mdidn't use the bathrooms at all.
I would have switched rooms but this was the third room we were given- for no reason except bad luck, and the people on staff tried so hard to be helpful, and this was clearly no fault of theirs. But this property is lacking. The doors were heavy metal, and slammed hard it sounded like we were getting locked into a prison cell from Shashank. The front staff made up for the gross room-but I think the housekeeping department may need some refreshers on...well....everything. I won't be staying here when I visit again. This is the first negative review I have ever left, but I think it warranted it.