We stayed at this rental this past weekend. We stay at a lot of VRBO's and I have to say, if this had been my first experience, I would have NEVER done it again. It is part of a Wyndham property, which was fine, but you have to go through a check in process. THis typically takes a few minutes, however, the owner had not put our name on our reservation so they could not find us. When we mentioned his name, the staff rolled their eyes, and said "this happens all the time with his rentals." The woman working with us put us in a condo that had people in it allready, so we ended up going back to the front desk where they had to call the owner which took ANOTHER 30 minutes to straighten it. The manager came out, apologized, and repeated that this happens all the time with his rentals. She then gave my husband the owners number and said we should call him to work it out. It would have been fine, except for when we go into our condo it was nothing short of a dorm room. (For the same price we had rented a beautiful home in Napa.)The beds were very hard mattresses, the rooms were barely furnished with the bare minimum uncomfortable chairs. It was a disappointment from start to finish. The pictures don't portray what it looks like. If it had we would not have stayed there. We have been very fortunate to stay in wonderful places. This was something that hadn't been updated since the mid 70's. I typically will take these up the owner. I did, and he felt like it was the fault of the Wyndham. We have been involved with other Wyndham owners before and know the process. This was all on him. That coupled with how overpriced and uncomfortable this condo was means I would not recommend it to anyone.