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Beoordelingen van DoubleTree by Hilton Hotel Yerevan City Centre

4 out of 5
DoubleTree by Hilton Hotel Yerevan City Centre
Grigor Lusavorich Street 4/2, Yerevan

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 141 van 193 beoordelingen" "
Gastenscore: 8 - Goed. 42 van 193 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 193 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 193 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 193 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Solange, beirut central district

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is located in a nice area in the center everything is walkable. Rooms are nice and clean and staff are nice as well
3 nachten verbleven in april 2024

10/10 – Uitstekend

Saeid

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were respectfull, friendly and helpfu. The room was clean and beautiful. The breakfast was great. Thank you!
3 nachten verbleven in april 2024

10/10 – Uitstekend

Hamid

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room and hotel was very clean with reasonable price.
1 nacht verbleven in april 2024

10/10 – Uitstekend

TOSHIFUMI

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
中心地から徒歩圏のホテルでサービスも良いホテルです。 朝食にシャンパンもありおすすめです。
2 nachten verbleven in maart 2024
Reactie van Tigran Aleksanyan op 9 apr 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. It was our pleasure to have you as our guest, and we truly appreciate your feedback. We look forward to welcoming you back in the future for another wonderful experience!

8/10 – Goed

Arman

Positief: Voorzieningen
8 nachten verbleven in januari 2024

8/10 – Goed

Ebrahim

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024

10/10 – Uitstekend

Mugi

5 nachten verbleven in januari 2024

10/10 – Uitstekend

Vladimir

Zakenreiziger, Reisde met familie
10 nachten verbleven in januari 2024

6/10 – Redelijk

WILLIAM

Negatief: Voorzieningen
I’ve been staying at this hotel since 2017 . This place is getting worse every year . This is the 3rd time in past 3 years I am getting a dirty room and bunch of long hair in the towels . Cleaning is 0. The showers are falling apart . Towels are very old ( overused ) . Front desk managers Tigran and Armen and their staff are very nice , plus those guys behind the bar .
4 nachten verbleven in december 2023
Reactie van Anahit op 20 feb 2024
Dear William,We are incredibly grateful for your loyalty to DoubleTree by Hilton Yerevan and hope to welcome you soon again.We are sorry to hear about your experience with the cleaning. Your note is very important for us and it help us in the process f improving our service. We will make sure your next stay will be more comfortable.Let us thank you for sharing your review with us, as it helps us in the process of improving our services.Wish you a nice week!Hotel team

10/10 – Uitstekend

Nuzhat

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best service
Nice location, great breakfast and near to city center
4 nachten verbleven in december 2023
Reactie van Anahit op 20 feb 2024
Dear Nuzhat,Let us express gratitude for your kind feedback.We are delighted that you have chosen DoubleTree by Hilton Yerevan for your stay in Armenia.Looking forward to welcoming you once again at our property.Have a nice day!

8/10 – Goed

Stephen

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location near the city center.
3 nachten verbleven in september 2023
Reactie van Anahit op 17 okt 2023
Dear Stephen,We really appreciate your positive feedback. All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are really excited to know about your kind review.We look forward to welcoming you back in the near future.Wish you a nice day!Hotel team

10/10 – Uitstekend

Olga, SUN VALLEY

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best service, very friendly and attentive staff, always ready to help, very good breakfast. Receptionists are very professional and helpful. Thank you!!
5 nachten verbleven in september 2023
Reactie van Anahit op 25 sep 2023
Dear Olga,Thank you for your positive feedback. All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are really excited to know about your kind review.We look forward to welcoming you back in the near future.Wish you a nice day!

10/10 – Uitstekend

merrill

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I appreciated the location and the advantageous proximity to so many of the local sights, restaurants, and the silver market!
7 nachten verbleven in augustus 2023
Reactie van Anahit op 11 sep 2023
Dear Beloved Guest,Let us express gratitude from all our staff for such amazing feedback. We are thrilled that you enjoyed your experience. This is the true motivation for all of us to keep doing our job with passion.We are delighted that you have chosen DoubleTree by Hilton Yerevan and hope to welcome you soon.

10/10 – Uitstekend

Sarkis Andre, Waltham

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It would be nice if the rooms were equipped with USB outlets as well. Also, since the hotel is located away from the center, a shuttle service would bring a true CS meaning
9 nachten verbleven in augustus 2023
Reactie van Anahit op 1 sep 2023
Dear Sarkis Andre,Let us thank you for choosing DoubleTree by Hilton Yerevan.We are thrilled to receive your positive feedback and happy to know that you enjoyed your stay.Your note is very important for us to improve our service and will do our best to make your next stay more comfortable. Hope to welcome you soon at DoubleTree by Hilton Yerevan.Wish you a nice week!

8/10 – Goed

Andre

4 nachten verbleven in augustus 2023

10/10 – Uitstekend

Arbi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great but further from center. Elevator takes a long time to come
8 nachten verbleven in juli 2023
Reactie van Anahit op 14 aug 2023
Dear Arbi,We are truly heartened to receive your generous review of DoubleTree by Hilton Yerevan. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt appreciated. We look forward to having you with us again in the near future.

8/10 – Goed

Mary

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
.
1 nacht verbleven in juli 2023

6/10 – Redelijk

Alvaro

Negatief: Personeel en service
3 nachten verbleven in juli 2023

8/10 – Goed

Karine

Reisde met familie
Good location, 15 min or so walk to Republic Square, friendly and helpful staff, overall great experience
13 nachten verbleven in juli 2023
Reactie van Anahit op 24 jul 2023
Dear Karine,We are beyond happy to learn your positive feedback.All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are delighted to see that we fully met your expectations. Its customers like you that make our job wonderful. We are delighted that you have chosen DoubleTree by Hilton Yerevan and hope to welcome you back soon.Hotel team

10/10 – Uitstekend

Nikolay

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Vahan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in juli 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean modern and great service
3 nachten verbleven in juli 2023
Reactie van Anahit op 10 jul 2023
Dear Beloved Guest,Thank you for taking time to share your positive feedback.Our guests’ satisfaction is the top priority for the team and we are constantly working on improving our services to meet all expectations.Hope to welcome you soon at DoubleTree by Hilton Yerevan.

8/10 – Goed

Huzefa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We checked in late at night and woke up to a fantastic view of mount Ararat from our room window in the morning. The rooms are comfortable and clean. The breakfast was very good and staff were polite and friendly. There was no extra charge for a cup of cappuccino for breakfast as it is in most other hotels. Republic Square which is the centre of Yeravan is within walking distance. There is also a food court nearby called Sas food where we found the food to be of good quality offering a lot of variety and also very reasonably priced.
Reactie van Anahit op 3 jul 2023
Dear Huzefa,We are beyond happy to learn your positive feedback.All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are delighted to see that we fully met your expectations. Its customers like you that make our job wonderful. We are delighted that you have chosen DoubleTree by Hilton Yerevan and hope to welcome you back soon.Wish you a nice week!Hotel team

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value for money. Helpful staff. Comfortable accommodation. Easy walk to city centre.
8 nachten verbleven in juni 2023
Reactie van Anahit op 19 jun 2023
Dear Mark,Let us thank you for your kind and detailed feedback. This is great to learn your opinion about our facilities in separate points, as we work on each of them to make you feel comfortable and relaxed - where little things mean everything.We are delighted that you have chosen DoubleTree by Hilton Yerevan and we hope to see you soon in our hotel again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Definitely recommended place to stay
Amazing hotel with equally amazing people working round the clock to make the overall experience great. Keep up the good work. Though you guys can have some more vegetarian options in the break fast :-)
4 nachten verbleven in april 2023
Reactie van Anahit op 2 mei 2023
Dear Beloved Guest,We can’t thank you enough for the kind words about our hotel facilities and team. Your review means a lot to us and lets us know we’re on the right track!All our staff will be very much motivated to learn about your kind review towards our work. We are delighted that you have chosen DoubleTree by Hilton Yerevan City Center and hope to welcome you soon to our hotel again.Wish you a nice week!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in april 2023

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2023

10/10 – Uitstekend

Ernst

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in maart 2023

10/10 – Uitstekend

Alex, Houston

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2023

10/10 – Uitstekend

Farrah

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was good
2 nachten verbleven in februari 2023
Reactie van Anahit op 6 mrt 2023
Dear Farrah,We really appreciate your positive feedback. All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are really excited to know about your kind review.We look forward to welcoming you back in the near future.Wish you a nice day!

10/10 – Uitstekend

Marianna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love everything about this hotel. It’s clean, everyone is friendly, the bed is comfortable, the shower is amazing, the room service is served promptly and it’s quiet!
2 nachten verbleven in februari 2023
Reactie van Anahit op 13 feb 2023
Dear Marianna,Let us express gratitude from all our staff for such amazing feedback. We are thrilled that you enjoyed your experience.Guests' satisfaction is the top priority both for management and the team and It’s only when we receive such positive feedback, do we rest knowing that we have done our jobs well. We are delighted that you have chosen DoubleTree by Hilton Yerevan and we hope to see you soon in our hotel again.

10/10 – Uitstekend

Thierry

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sejour parfait
18 nachten verbleven in januari 2023
Reactie van Anahit op 6 feb 2023
Dear Thierry,We are glad to receive your kind feedback. We are constantly working to improve our services, and it is important for us to get your opinion.We are delighted that you have chosen DoubleTree by Hilton Yerevan and hope to welcome you soon again.Hotel Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable
Room was comfortable and the food was good
1 nacht verbleven in januari 2023
Reactie van Anahit op 9 jan 2023
Dear Beloved Guest,On behalf of all of us at DoubleTree by Hilton Yerevan, I would like to thank you for sharing your feedback and details about our hotel! We are thrilled that you enjoyed your experience and we could met your expectations. Hope to welcome you soon at DoubleTree by Hilton Yerevan.Wish you a nice week!Hotel Team

10/10 – Uitstekend

thierry

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour toujours agréable avec personnel très convivial et professionnel
17 nachten verbleven in december 2022
Reactie van Anahit op 23 dec 2022
Dear Thierry,We are delighted you have chosen DoubleTree by Hilton Yerevan and grateful for your kind review.Our team is doing the job with love and passion to meet the needs of our guests and we all are more motivated to learn your kind feedback towards our job.We look forward to welcoming you back in the near future.Wish you a nice day!

2/10 – Ontzettend slecht

STEVEN

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
RUDE Restaurant Staff
Breakfast Restaurant staff very arrogant & rude.. most of old staff to be trained on how to be polite and hospitable with basic courtesy to customers while trainees did a much better job
3 nachten verbleven in december 2022
Reactie van Anahit op 23 dec 2022
Dear Steven,Let us thank you for choosing DoubleTree by Hilton Yerevan.We are really sorry to know that you came across an unpleasant situation during your stay. Your note is very important for us to improve our services and we will do our best to make your next stay more comfortable.Hope to welcome you soon at DoubleTree by Hilton Yerevan.Wish you a nice week!

10/10 – Uitstekend

Norman

5 nachten verbleven in november 2022

10/10 – Uitstekend

Henry, Sandy

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent hotel
4 nachten verbleven in oktober 2022
Reactie van Anahit op 19 okt 2022
Dear Henry,Let us express gratitude from all our staff for such amazing feedback. We are thrilled that you enjoyed your experience. This is the true motivation for all of us to keep doing our job with passion.

10/10 – Uitstekend

Armand

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
its an excellent hotel but there was never a person at the entrance door only in the lobby , and as for the price i discovered that there are many hotels closer to downtown and with more high activity areas for better prices
7 nachten verbleven in september 2022
Reactie van Anahit op 5 okt 2022
Dear Armand, Let us express gratitude from all our staff for such amazing feedback. We are thrilled that you enjoyed your experience. This is the true motivation for all of us to keep doing our job with passion.We are delighted that you have chosen DoubleTree by Hilton Yerevan and we hope to see you soon in our hotel again.Wish you a nice day!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2022

10/10 – Uitstekend

Solange, beirut central district

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Very clean hotel. Rooms and suites are superb specially on higher floors,the view is amazing.the area is safe you can also walk the center.highly recommended!
2 nachten verbleven in september 2022
Reactie van Anahit op 30 sep 2022
Dear Solange,Let us thank you for your kind and detailed feedback. This is great to learn your opinion about our facilities in separate points, as we work on each of them to make you feel comfortable and relaxed - where little things mean everything. We are delighted that you have chosen DoubleTree by Hilton Yerevan and we hope to see you soon in our hotel again.Wish you a nice day!

10/10 – Uitstekend

Silva

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel real Hilton chain
6 nachten verbleven in september 2022
Reactie van Anahit op 27 sep 2022
Dear Silva,We are endlessly grateful for your kind feedback. We do appreciate your loyalty to the Hilton brand a lot.Delighted to hear that you enjoyed your stay and felt comfortable with us.Thank you for choosing DoubleTree by Hilton Yerevan, we’ll be happy to see you again among our guests.Wish you a nice week!

10/10 – Uitstekend

Ani

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved everything about our stay. The staff is soo friendly and courteous. The hotel itself is very clean. And the location is perfect!
4 nachten verbleven in september 2022
Reactie van Anahit op 22 sep 2022
Dear Ani,We really appreciate your positive feedback. All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are really excited to know about your kind review.We look forward to welcoming you back in the near future.Wish you a nice day!

10/10 – Uitstekend

Ann Cheri

6 nachten verbleven in september 2022

10/10 – Uitstekend

Juan Antonio

4 nachten verbleven in augustus 2022

10/10 – Uitstekend

EDWIN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lobby attendants are very polite and helpful. I would recommend staying in this Hilton hotel
3 nachten verbleven in augustus 2022
Reactie van Anahit op 19 okt 2022
Dear Edwin,We can’t thank you enough for the wonderful review. All our staff will be very much motivated to learn about your kind words towards our work. We are happy that you chose us once again for your stay in Yerevan.

10/10 – Uitstekend

Victoria

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed staying here. Great location, wonderful service and excellent breakfasts!
1 nacht verbleven in augustus 2022
Reactie van Anahit op 29 aug 2022
Dear Victoria,We are grateful for taking time to describe in detail many points of our services. All our staff will be very much motivated to learn about your kind review towards our work. Our guests’ satisfaction is the top priority for the team and we are constantly working on improving our services to meet all expectations.We look forward to welcome you soon again.Wish you a nice week!

10/10 – Uitstekend

sargis

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good customer service
27 nachten verbleven in juli 2022
Reactie van Anahit op 29 aug 2022
Dear Sargis,Let us thank you for sharing your positive feedback with us.All our team is committed to make your stay comfortable and enjoyable.We look forward to welcoming you soon at our hotel.Wish you a nice week!

10/10 – Uitstekend

Karine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The air conditioner was amazing. The bed was very comfortable and the staff was extremely friendly and helpful. My only concern was the restroom wasn’t flushing well, but I never brought it to their attention because I was there for a very short time & did not want to change rooms. Other than that, I would recommend this hotel!!
3 nachten verbleven in augustus 2022

10/10 – Uitstekend

Diana

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked that it was a newer hotel and everything was clean and working condition.
21 nachten verbleven in juli 2022
Reactie van A. Andranik op 10 aug 2022
Dear Diana, Thank you for the feedback!

10/10 – Uitstekend

Gayane

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
22 nachten verbleven in juli 2022
Reactie van A. Andranik op 10 aug 2022
Dear Gayane, Thank you for the feedback!