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Beoordelingen van Sea Latch Inn

2 out of 5
Sea Latch Inn
277 Long Beach Avenue, Rte. 1A, York Beach, ME

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 372 van 900 beoordelingen" "
Gastenscore: 8 - Goed. 252 van 900 beoordelingen" "
Gastenscore: 6 - Redelijk. 114 van 900 beoordelingen" "
Gastenscore: 4 - Matig. 83 van 900 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 79 van 900 beoordelingen" "

8,2/10

Netheid

7,8/10

Personeel en service

7,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Donna

2 nachten verbleven in november 2023
Reactie van Jason R Gerard - Area General Manager op 30 dec 2023
I am sorry that you are feeling this way. Please travel safe.

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome place
3 nachten verbleven in september 2023

10/10 – Uitstekend

Carolyn

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A quiet little hotel on the ocean
I have always wanted to stay at York Beach but it gets quite pricy. The off season made it so I could afford it. That also brings fewer staff. I did not mind that I did not see any staff. Check in and check was simply done via a note on the office door. They did have an emergency number as well as a number for services. It made it feel like I owned the place. I did not see many other guests either. I sat on the balcony watching the waves drinking coffee and it was serene. If I come back in off season, I know I will be staying here again.
5 nachten verbleven in november 2023
Reactie van Jason R Gerard - Area General Manager op 26 dec 2023
Thank you so much for sharing your experience. We are so glad you were able to settle in and enjoy your time. Visit again soon.

10/10 – Uitstekend

Adrianna

1 nacht verbleven in december 2023
Reactie van Jason R Gerard - Area General Manager op 30 dec 2023
Thank you for being with us.

6/10 – Redelijk

Scott

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
1 nacht verbleven in december 2023
Reactie van Jason R Gerard - Area General Manager op 26 dec 2023
Thank you for your rating. We appreciate it. Safe Travels

6/10 – Redelijk

Susan

Reisde met familie
Positief: Netheid, comfort kamer
Room104. Toilet needs fixing. Tilts when you sit on it. Carpet needs cleaning. Very comfortable though. These things happen
1 nacht verbleven in december 2023
Reactie van Jason R Gerard - Area General Manager op 5 dec 2023
Thank you so much for letting me know. I appreciate the feed back. Please visit us again soon. Safe Travels.

10/10 – Uitstekend

Becky

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms were very nice, clean and spacious. The views of the Atlantic were awesome.
2 nachten verbleven in november 2023
Reactie van Jason R Gerard - Area General Manager op 29 nov 2023
Thank you so much for being with us. We really appreciate your choice to visit us. Please visit again soon. Safe Travels.

6/10 – Redelijk

Kandyce

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service
It smelled like marijuana a fair amount of time. The rooms were clean enough. The rugs definitely could use a deep clean and the beds weren’t very comfortable. You can’t beat the location though
3 nachten verbleven in november 2023
Reactie van Jason R Gerard - Area General Manager op 28 nov 2023
Thank you so much for your feedback. We really appreciate it. Safe Travels

10/10 – Uitstekend

Merrily

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My room was clean, comfortable and spacious. Everything was up to date. The coffee and toiletries were well supplied. The staff was very accommodating to my needs, letting me check in early and letting me stay in the same room for 2 nights, even though I had booked two separate rooms. Beth was always upbeat, friendly and helpful.The view of the ocean was spectacular. I really enjoyed my stay at Sea Latch.
1 nacht verbleven in november 2023
Reactie van Jason R Gerard - Area General Manager op 27 nov 2023
Thank you so much for being with us. We are thrilled you were able to enjoy your time with us and appreciate your kind words. Please visit us again soon. Safe Travels.

10/10 – Uitstekend

Jenny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nicely refurbished room, great location.
1 nacht verbleven in november 2023
Reactie van Jason R Gerard - Area General Manager op 28 nov 2023
Thank you for being with us. We really appreciate it.

10/10 – Uitstekend

Kwonswayla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very close to the beach
2 nachten verbleven in november 2023
Reactie van Jason R Gerard - Area General Manager op 24 nov 2023
Thank you so much for being with us. We really appreciate you. Safe Travels.

10/10 – Uitstekend

Merrily

1 nacht verbleven in november 2023
Reactie van Jason R Gerard - Area General Manager op 26 dec 2023
Thank you so much for being with us. We really appreciate you. Safe Travels

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was excellent.
1 nacht verbleven in november 2023
Reactie van Jason R Gerard - Area General Manager op 13 nov 2023
Thank you so much for being with us. We really appreciate you. Safe Travels.

8/10 – Goed

Marcel

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 10 nov 2023
Thank you being with us. We really appreciate you.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay at Sea Latch Inn
3 nachten verbleven in november 2023
Reactie van Jason R Gerard - Area General Manager op 9 nov 2023
Thank you so much for being with us. We really appreciate you. safe Travels

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Need ed more towels in the room.
2 nachten verbleven in november 2023
Reactie van Jason R Gerard - Area General Manager op 9 nov 2023
Thank you for being with us. We really appreciate you. Safe Travels.

8/10 – Goed

Bethany

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They did a really nice job upgrading the room and redoing the bathrooms, they are very cozy. Every room has a partial sea view from the side balcony, and it is right on Long Sands beach. The only issues are being a bit noisy, beds a bit hard, and having to be careful of traffic rushing through the parking area (not the fault of the establishment). Overall a very pleasant and economical, stay.
1 nacht verbleven in november 2023
Reactie van Jason R Gerard - Area General Manager op 9 nov 2023
Thank You so much for being with us. We really appreciate you and hope to see you again soon. Safe Travels

6/10 – Redelijk

Kelly

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
I’m sure since it was off season things aren’t kept up with the same but we had a much better experience over the summer. There was hair in the shower and drain that hadn’t been cleaned and the towels didn’t all look clean.
1 nacht verbleven in november 2023
Reactie van Jason R Gerard - Area General Manager op 6 nov 2023
Thank you for your feedback. We appreciate it. Safe Travels

10/10 – Uitstekend

Stacey

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 4 nov 2023
Thank you so much for your high rating. We appreciate your being with us. Please visit us again soon. Safe Travels.

6/10 – Redelijk

Beth

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The checkin was super easy, the room was very nice, clean and comfortable.. very nice.. the only problem I had was late at night there was a big bang from the floor above me and then lots of noise of someone banging around and some kind of motor like a hot tub or jacuzzi jets running off and on most of the night.. with the noises from above I didn’t get much sleep.. but otherwise was very nice..
1 nacht verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 2 nov 2023
Thank you so much for sharing your recent experience. I am sorry that your experience did not meet your expectations. We really appreciate the feedback. Safe Travels

8/10 – Goed

Felicia

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great minor issues
Only negative the fridge was so loud and the shower curtain moldy. Otherwise still 4 stars
2 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 30 okt 2023
thank you so much for your feedback. We appreciate it. SAfe Travels.

6/10 – Redelijk

sarah

1 nacht verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 31 okt 2023
Thank you for being with us. We appreciate you. We are sorry that your experience did not meet your expectation. We would love to learn more. Safe Travels.

10/10 – Uitstekend

Laurie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in was easy, room was clean and location is great!!!
1 nacht verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 29 okt 2023
Thank you so much for your feedback. We are so glad to hear that you were able to enjoy your time with us. Please visit us again soon. Safe Travels.

8/10 – Goed

Mary

Positief: Netheid
2 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 29 okt 2023
Thank you so much for being with us. We really appreciate you. Safe Travels.

4/10 – Matig

Alina

1 nacht verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 17 nov 2023
I am sorry that you are feeling this way about your time with us. Safe Travels

4/10 – Matig

Brian

Negatief: Personeel en service, comfort kamer
Horrible experience
Horrible experience. No heat, the lights outside the door were like the sun shining in all night long. (Photo included) The curtains on the storm door did little to keep that light out. I woke at 2:30am and thought it was morning. Stayed a week and not ince did they service the room. The showers have no shelves so all your soap and shampoo has to go on the shower floor. No dressers. Small smart tv with no service, just a roku. We had to sign into our netflix account. There’s a swastika out front on the fake fire pit. Never again. To bad that great location is ruined by a completely garbage experience.
7 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 26 okt 2023
Thank you so much for your feedback. Certainly not the experience we would want you to have. I have shared your comments with the property team. We really appreciate you and your feedback and hope to see you again in the future. We continue to work hard to update and improve the property to create the best guest experience possible. Safe Travels.

6/10 – Redelijk

Alicia

1 nacht verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 26 okt 2023
Thank you for bein with us, we really appreciate you. Safe Travels.

6/10 – Redelijk

JoAnne

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Upon entering the room there was an overwhelming odor of chlorine bleach. Due to the temps leaving the room open was not an option.
2 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 23 okt 2023
I am sorry that your experience did not meet your expectations. Safe Travels

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the room... very clean. Hotel was quiet. To me, the beds were a bit hard but overall ok. I didn't like that even though we had the "do not disturb" sign on the door, they still came into our room while we were out & cleaned.
2 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 23 okt 2023
Thank you for sharing your experience. We appreciate you. Safe Travels

8/10 – Goed

Shelly

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Beautiful view but no manager available
Loved our ocean front view. We had an issue with loud guests and the on call manager told us there was no one to help with the problem.
1 nacht verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 22 okt 2023
Thank you so much for your feedback. A manager was available, however, the property does not operate 24 hours per day, so our Manager on Duty is available for emergencies. Thank you again for being with us and for your feedback. Safe Travels.

10/10 – Uitstekend

Cathy

1 nacht verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 13 nov 2023
Thank you so much for being with us. We really appreciate it. SAfe Travels.

8/10 – Goed

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 day getaway
Everything was excellent except for not being able to access local channels on tv and testing of fire alarm.
2 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 19 okt 2023
Thank you so much for being with us. We appreciate you and your feedback. Safe Travels.

2/10 – Ontzettend slecht

Jennifer

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Jason R Gerard - Area General Manager op 18 okt 2023
I am very sorry that you are feeling this way about your experience, You are welcome to reach out to us on property at any time. Safe Travels

6/10 – Redelijk

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We checked in on Friday and stayed till monday. Not once did we get house keeping?????? Had to request clean towels. No house keeping at all. Why??????
3 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 17 okt 2023
Housekeeping is available upon request the day before. It is not offered daily. Thank You. Safe Travels.

10/10 – Uitstekend

jody

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 17 okt 2023
Thank you so much for being with us. We really appreciate you. Safe Travels.

8/10 – Goed

Jeffrey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Place was awesome with exception was missing a coffee pot n shower was small n needed a bigger curtain for sliding glass door
1 nacht verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 17 okt 2023
Thank you so much for your feedback. We really appreciate it. Safe Travels

2/10 – Ontzettend slecht

Sharon

3 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 5 nov 2023
I am sorry that your experience did not meet your expectations. Safe Travels.

8/10 – Goed

NICOLE

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was great! Staff was great! Currently working on some upgrades.
2 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 16 okt 2023
Thank you so much for sharing your recent experience with us. We are so glad you were able to settle in and enjoy your time with us. We really appreciate you. Safe Travels.

2/10 – Ontzettend slecht

Steve

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We arrived and our room had no heat. After complaining we were told that none of the summer rooms have heat. We were never told this and it is not in there advertising. It was 50 degrees in the room. We asked for blankets and they denied us and said they would refund us in the morning. We couldnt use any of the room because we were freezing. We had to sleep in all our clothes with our coats on and were still freezing. The next day they refused the refund they said they would give. I highly recommend you don't stay here. Upon examination of state tenant laws, it does not seem like they meet the legal requirements by the state of Massuchusets for the minimum rental property heating requirements.
1 nacht verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 15 okt 2023
Thank you for sharing your recent experience with us. I am sorry that your experience did not meet your expectations. The "requirements" you sent do not apply to the State of Maine, all rooms in the hotel meet all occupancy standards and requirements for occupancy. Again, I am sorry that you are feeling this way. Safe Travels

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice. Would recommend.
1 nacht verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 15 okt 2023
Thank you so much for being with us. We appreciate you. Safe Travels.

2/10 – Ontzettend slecht

ed

2 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 4 nov 2023
I am sorry that your experience did not meet your expectations. Safe Travels

8/10 – Goed

Karol

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The stairs to the 2nd floor were steep and not very wide or deep. We weren't able to change to ground level. The room was newly renovated and comfortable. The only thing missing was a rack for hanging clothes which could be very annoying if you brought clothes that needed to be hung up or even jackets.
1 nacht verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 13 okt 2023
Thank you so much for your feedback, we really appreciate it. Safe Travels

4/10 – Matig

Kimberly

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The carpets were pet stained and needed to be vacuumed. The hallways needed vacuuming too.
2 nachten verbleven in september 2023
Reactie van Jason R Gerard - Area General Manager op 13 okt 2023
Thank you for your feedback, we really appreciate it. I am sorry that your experience did not meet your expectations. Safe Travels

4/10 – Matig

Maude-Émilie

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
The location is amazing, the beach is easy to access. Sadly, no one was here when we arrived for check-in. The hotel left a few keys in a locked box for the people who didn’t check-in yet, but the code to open the box was right beside it. It could’ve really easy for someone to just steal the cards and then we’d have to call the number for emergencies trying to reach someone. The rooms are clean and the price is worth it, we were just a little disappointed for check-in.
1 nacht verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 13 okt 2023
Thank you for your feedback. Safe Travels

8/10 – Goed

Joan

Positief: Netheid, staat van de accommodatie en faciliteiten
room was nicely updated. Only con was maybe letting guests know you wouldn’t be changing towels/washcloths except after 3 days.
3 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 11 okt 2023
Thank you so much for your feedback we appreciate it. Items can be requested from the front desk at any time. Thank you again. Safe Travels

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful Room. Great Ocean View. Clean. Quiet. Friendly staff!
6 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 11 okt 2023
Thank you much for sharing your experience. I am very glad to hear that you were able to settle in and enjoy your time with us. We really appreciate it. Safe Travels

10/10 – Uitstekend

Louise, quebec

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice 3 days stay at this property during CanadianThanksgiving weekend ,still under renovation, good value for the price , lovely beach front , clean pool , great beds , I recommend !
3 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 11 okt 2023
thank you so much for your feedback. We will continue to do our best to bring a great product and a great experience. Please visit us again soon. Safe Travels.

10/10 – Uitstekend

Hailey

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 11 okt 2023
Thank you so much for being with us. We really appreciate it. Please visit again soon. Safe Travels.

4/10 – Matig

Sarah

Reisde met familie
Negatief: Comfort kamer
Unacceptable accommodations
We booked a standard king bed and ended up in one of their “cottages” called the barn. Was 2 story with. Bunk bead with trundle bed twins a twin bed and then a double bed. Unacceptable. We had just travelled from my daughter wedding Thursday in NC and were exhausted where we just dealt with it. I have no idea if it cost more or less than what I paid for it! Very disappointed. I’m top of that there were no batteries in the smoke detector and no heat and no TV.… or it did t work! So NOT HAPPY! And we were told people were changing rooms before we got there so we obviously lost our room!
2 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 11 okt 2023
Thank you so much for sharing your recent experience with us. I am sorry that your experience did not meet your expectations. The TV does in fact work, maintenance checked the TV after your departure and it working fine. The only reason your room type was changed, was that we needed to deal with a couple of maintenance issue in one of the buildings, that was not going to be completed on time. I'm so glad we chose to upgrade several guests, such as yourself, rather that cancel the reservations and allow expedia to relocate those guests affected. Thank you again safe travels.

8/10 – Goed

Jennifer M

3 nachten verbleven in oktober 2023
Reactie van Jason R Gerard - Area General Manager op 31 okt 2023
Thank you for being with us. We really appreciate you and hope to see you again soon. Safe Travels.