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Beoordelingen van ibis York Centre

3 out of 5
ibis York Centre
77 The Mount, York, England

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 372 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 350 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 163 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 74 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 41 van 1000 beoordelingen" "

8,0/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

jan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima hotelletje vlak bij het station en de binnenstad. Ik verbleef er anderhalve week naar tevredenheid. Iets geluidoverlast van het verkeer op The Mount straat.
9 nachten verbleven in juni 2022
Reactie van ibis York op 27 jun 2022
Thank you for taking the time to review ibis York Centre.

8/10 – Goed

Willy

Positief: Personeel en service
Prima locatie. Vlakbij station en centrum van York.
2 nachten verbleven in mei 2022
Reactie van ibis York op 7 mei 2022
Thank you for taking the time to review ibis York Centre.

10/10 – Uitstekend

Norma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean, inviting, staff lovely very helpful, close to all amenities a must stay whenever in York
2 nachten verbleven in mei 2024
Reactie van Ibis York op 10 mei 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

10/10 – Uitstekend

Samantha

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the bars & restaurants which is what we wanted for our short stay
1 nacht verbleven in mei 2024
Reactie van Ibis York op 10 mei 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

10/10 – Uitstekend

Melanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Ibis York op 10 mei 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

8/10 – Goed

Joanne

Reisde met huisdieren, Reisde met familie
Clean and convenient. Car park was very small and difficult to manoeuvre around.
2 nachten verbleven in april 2024
Reactie van Ibis York op 5 mei 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

6/10 – Redelijk

Genevieve

Reisde met familie
Liked it was within walking distance of cathedral, walls, etc. Parking was a bit tight.
2 nachten verbleven in april 2024
Reactie van Ibis York op 3 mei 2024
Dear Guest Thank You for your review, I am sorry on this occasion things were not up to standard and I have shared this with the relevant people to immediately improve. We look forward to seeing you again for a much improved experience. Kind Regards John Holroyd General Manager.

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Ibis York op 4 mei 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

10/10 – Uitstekend

Maureen

1 nacht verbleven in april 2024
Reactie van Ibis York op 21 mei 2024
Thank you for taking the time to review ibis York Centre.

8/10 – Goed

Ryuta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Ibis York op 29 apr 2024
Thank you for taking the time to review ibis York Centre.

8/10 – Goed

Dave

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in april 2024
Reactie van Ibis York op 27 apr 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

8/10 – Goed

Caroline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ibis York op 24 apr 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

6/10 – Redelijk

Anna

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Parking was tight but cheap. Late checkout and breakfast was great! Our room although clean was very dated and old which made it look dirty and disgusting. Handy location for walking to the centre. Also one of the more reasonably priced places we could find. Noisy pigeons on windowsill outside!
1 nacht verbleven in april 2024
Reactie van Ibis York op 24 apr 2024
Dear Guest Thank You for your review, I am sorry on this occasion things were not up to standard and I have shared this with the relevant people to immediately improve. We look forward to seeing you again for a much improved experience. Kind Regards John Holroyd General Manager.

10/10 – Uitstekend

Garry

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and very nice polite helpful staff
1 nacht verbleven in april 2024
Reactie van Ibis York op 22 apr 2024
Thank you for taking the time to review ibis York Centre.

10/10 – Uitstekend

Abbie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Ibis York op 22 apr 2024
Thank you for taking the time to review ibis York Centre.

8/10 – Goed

Celia

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff is excellent! Really polite and helpful. Breakfast very good! Location perfect!
2 nachten verbleven in april 2024
Reactie van Ibis York op 17 apr 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

10/10 – Uitstekend

Paul

Reisde met partner
I can’t complain at all had a great stay thank you
1 nacht verbleven in april 2024
Reactie van Ibis York op 15 apr 2024
Thank you for taking the time to review ibis York Centre.

6/10 – Redelijk

Elliott

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Had all the necessary amenities. However, the room smelt of cigarette’s, and the bathroom smelt of sewage the entire duration of the stay. I dont think the drains were terrific, but it served its purpose. A place to stay close to York centre for a fair price, can’t really argue with the rest of the property. Bedding was clean and fairly comfortable. Staff were friendly and helpful all the time.
2 nachten verbleven in april 2024
Reactie van Ibis York op 15 apr 2024
Thank you for taking the time to review ibis York Centre.

10/10 – Uitstekend

Karen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were helpful & nothing was too much trouble & they are a credit to their management. Breakfast choice was excellent especially with the fresh fruit pieces, nuts & seeds available. Hot breakfast was well cooked & tasty. The hotel was clean, as was our room, but the mattress supplied was a little too hard for my choice. Overall a very convenient & reasonably quiet location - A walk into the city is very doable, if there are no mobility issues & I would have no hesitation in booking this hotel again.
4 nachten verbleven in april 2024
Reactie van Ibis York op 15 apr 2024
Thank you for taking the time to review ibis York Centre.

10/10 – Uitstekend

Harry and sonny

1 nacht verbleven in april 2024
Reactie van Ibis York op 4 mei 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

8/10 – Goed

Sarah

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Ibis York op 15 apr 2024
Thank you for taking the time to review ibis York Centre.

8/10 – Goed

Paul

Reisde met een groep
Warm welcome on arrival. Breakfast good value if booked in advance. Rooms basic but clean.
2 nachten verbleven in april 2024
Reactie van Ibis York op 15 apr 2024
Thank you for taking the time to review ibis York Centre.

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great room for me lovely breakfast
2 nachten verbleven in april 2024
Reactie van Ibis York op 13 apr 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

6/10 – Redelijk

Lydia

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Convenient for a short getaway. Budget option (still think for what it was it was pricey). Staff were lovely and very friendly, cannot fault them at all. Can hear everything from other rooms, could hear someone all night with the worst cough I’ve ever heard. Also the floor above, sounded like they would come crashing through the ceiling. Room was slightly dated but did the trick; bedding, etc was clean! Bathroom was very small and could’ve done with a lick of paint on the door, but did what it needed to do. Walking distance to the city centre and lots of places to eat / shop nearby so good location!
1 nacht verbleven in april 2024
Reactie van Ibis York op 12 apr 2024
Dear Guest Thank You for your review, I am sorry on this occasion things were not up to standard and I have shared this with the relevant people to immediately improve. We look forward to seeing you again for a much improved experience. Kind Regards John Holroyd General Manager.

6/10 – Redelijk

Timothy

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Bed was very uncomfortable. No hands towels given, heating in room was not good. Felt cold all night. Breakfast was okay. Parking our car was a joke.
1 nacht verbleven in april 2024
Reactie van Ibis York op 12 apr 2024
Dear Guest Thank You for your review, I am sorry on this occasion things were not up to standard and I have shared this with the relevant people to immediately improve. We look forward to seeing you again for a much improved experience. Kind Regards John Holroyd General Manager.

8/10 – Goed

ewen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Ibis York op 12 apr 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

10/10 – Uitstekend

Liesa

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Ibis York op 12 apr 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

10/10 – Uitstekend

Jason

1 nacht verbleven in april 2024
Reactie van Ibis York op 27 apr 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

4/10 – Matig

Ahmet Gokberk

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Tv wasn't working in the room also plugs are far from the bed.
1 nacht verbleven in maart 2024
Reactie van Ibis York op 6 apr 2024
Dear Guest Thank You for your review, I am sorry on this occasion things were not up to standard and I have shared this with the relevant people to immediately improve. We look forward to seeing you again for a much improved experience. Kind Regards John Holroyd General Manager.

10/10 – Uitstekend

Susan

Reisde met familie en kleine kinderen
Excellent location value for money. Spacious room with 4 single beds, sadly beds and pillows hard
1 nacht verbleven in april 2024
Reactie van Ibis York op 6 apr 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

8/10 – Goed

Tracy-Ann

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice hotel, the bar area with oool table was lovely to relax in at the end of the day. Great water pressure in the shower and breakfast was good for a buffet option.
2 nachten verbleven in april 2024
Reactie van Ibis York op 12 apr 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

8/10 – Goed

Aurélie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Ibis York op 4 apr 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

8/10 – Goed

Kyriacos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, friendly, good breakfast. Not enough parking spaces
1 nacht verbleven in maart 2024
Reactie van Ibis York op 1 apr 2024
Thank you for taking the time to review Ibis York Centre.

4/10 – Matig

laith

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stayed at IBIS hotel York : Slow draining sink and bathroom, floods the floor when showering. Bath mat only available if requested through reception. Stained bathroom/shower very dirty. Bathroom lock doesn't work with broken handle and broken window handle. Ventilation panel In the room blocked with dust and lint. Very thin walls, can hear everything from the neighbours.
1 nacht verbleven in maart 2024
Reactie van Ibis York op 2 apr 2024
Thank you for taking the time to review ibis York Centre.

8/10 – Goed

Sinead

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was close distance with the station easy to find
2 nachten verbleven in maart 2024
Reactie van Ibis York op 1 apr 2024
Thank you for taking the time to review Ibis York Centre.

8/10 – Goed

Patricia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location for visiting York and all it has to offer Unfortunately neither my partner nor I could get a decent night sleep as we found the single beds were very uncomfortable. Too hard. The check in was very friendly, as was housekeeping, but that was the only interaction we had with any staff member. Missing the cheery "good morning" "good evening" as we left and re-entered the hotel that we have always received at other establishments.
4 nachten verbleven in maart 2024
Reactie van Ibis York op 29 mrt 2024
Thank you for taking the time to review ibis York Centre.

6/10 – Redelijk

Wayne

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Downstairs is tidy and smart and airy. But the rooms are very dated, tiny and have extremely uncomfortable beds which have a very poor worn mattress 2inch mattress topper. Staff are professional and polite. My room was in a very bad state of repairs with a cracked outer pain window with a hole the size of a 5 pence piece in it and the sash window had a 1inch gap at the top which couldn't close as it was an old break not repaired which let in lots of cold air.
2 nachten verbleven in maart 2024
Reactie van Ibis York op 27 mrt 2024
Dear Guest Thank You for your review, I am sorry on this occasion things were not up to standard and I have shared this with the relevant people to immediately improve. We look forward to seeing you again for a much improved experience. Kind Regards John Holroyd General Manager.

2/10 – Ontzettend slecht

Nigel

Reisde met familie
Negatief: Voorzieningen
what an awful Ibis. Usually a good hotel chain, but this one!! Guy on check in was miserable and grumpy. No hello or smile just …name? Passed the cards over and that’s it. Hotel very tired. Rooms were smelly and just tired. Didn’t complain as too tired at 11 at night and only staying 1 night anyway. Wouldn’t hear again.
1 nacht verbleven in maart 2024
Reactie van Ibis York op 12 apr 2024
Dear Guest Thank You for your review, I am sorry on this occasion things were not up to standard and I have shared this with the relevant people to immediately improve. We look forward to seeing you again for a much improved experience. Kind Regards John Holroyd General Manager.

8/10 – Goed

Claire

2 nachten verbleven in maart 2024
Reactie van Ibis York op 16 apr 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

10/10 – Uitstekend

Roy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast buffet was really good and the room was clean and comfortable.
1 nacht verbleven in maart 2024
Reactie van Ibis York op 26 mrt 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

10/10 – Uitstekend

Barrie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Noise at night time, breakfast was excellent lots of varieties
1 nacht verbleven in maart 2024
Reactie van Ibis York op 24 mrt 2024
Thank You for your kind review of ibis York Centre, We are pleased on the whole you enjoyed your stay with us. We look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

10/10 – Uitstekend

Joanne

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff lovely, hotel nice and clean and breakfast well worth the money,
2 nachten verbleven in maart 2024
Reactie van Ibis York op 22 mrt 2024
Thank you for taking the time to review Ibis York Centre.

10/10 – Uitstekend

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Ibis York op 22 mrt 2024
Thank you for taking the time to review ibis York Centre.

10/10 – Uitstekend

Robert

1 nacht verbleven in maart 2024
Reactie van Ibis York op 9 apr 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

8/10 – Goed

Robert, Rostock

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
quiet and lovely location. Very sweet personal. Bad wi-fi and very thin walls.
1 nacht verbleven in maart 2024
Reactie van Ibis York op 20 mrt 2024
Thank You for your kind review of ibis York Centre, We are pleased on the whole you enjoyed your stay with us. I have shared your feedback with the team for immediate improvement. We do hope to welcome you back for a much improved experience. Kind Regards John Holroyd General Manager.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Ibis York op 20 mrt 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

8/10 – Goed

Brian

Reisde met partner
Positief: Personeel en service
Room needed redecoration
1 nacht verbleven in maart 2024
Reactie van Ibis York op 17 mrt 2024
Thank You for your kind review of ibis York Centre, We are pleased on the whole you enjoyed your stay with us. We look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

8/10 – Goed

Pamela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice, good accommodation
3 nachten verbleven in maart 2024
Reactie van Ibis York op 17 mrt 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

10/10 – Uitstekend

John, Portsoy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just a nice well run hotel with polite and helpful staff. Would definitely recommend and return again.
3 nachten verbleven in maart 2024
Reactie van Ibis York op 16 mrt 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.

6/10 – Redelijk

Samuel

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Staff were incredibly lovely Bed was comfortable Car park was very tight, I couldn’t get out of my driver’s door because of unneeded bollards everywhere The floorboards were so loud we could hear people in the room next door as if they were walking right next to us
2 nachten verbleven in maart 2024
Reactie van Ibis York op 16 mrt 2024
Dear Guest Thank You for your very kind review. We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.