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Beoordelingen van DoubleTree by Hilton Youngstown Downtown

4 out of 5
DoubleTree by Hilton Youngstown Downtown
44 E Federal St, Youngstown, OH

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 515 van 760 beoordelingen" "
Gastenscore: 8 - Goed. 148 van 760 beoordelingen" "
Gastenscore: 6 - Redelijk. 48 van 760 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 760 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 26 van 760 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Rebecca

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Terrible check in service
1 nacht verbleven in april 2024
Reactie van Steve M op 29 apr 2024
I'm sorry to see your check-in experience did not go as planned. Feel free to reach out to me directly at the hotel to discuss the specifics further.

4/10 – Matig

Amber

Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Steve M op 22 apr 2024
Amber I'm sorry to see this did not go as expected. Would you mind contacting and let me know what issues you experienced during your stay?

2/10 – Ontzettend slecht

Isaac

1 nacht verbleven in april 2024
Reactie van Steve M op 22 apr 2024
Isaac,I'm sorry to see that you did not have a great experience, but you left no comments? Please contact me so we can discuss. - thank you

10/10 – Uitstekend

Tamara

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Steve M op 22 apr 2024
Thank you for the 5/5 Review!

10/10 – Uitstekend

Dawn

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Steve M op 22 apr 2024
Thank you for the 5/5 Review!

10/10 – Uitstekend

Swayde

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
When opening the room to the hotel, I was pleased with the layout of the room. I felt the Bistro was a popular attraction and held a sharp atmosphere of classiness. My only complaint would be the construction around the hotel was inconvenient.
1 nacht verbleven in april 2024
Reactie van Steve M op 16 apr 2024
Thank you for the great feedback and glad to hear you enjoyed your stay with us. Road construction will be completed by summer, and it will be a dramatic improvement by adding a lot more "green space" to downtown!

10/10 – Uitstekend

Alison

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely renovation
1 nacht verbleven in april 2024
Reactie van Steve M op 9 apr 2024
Thank you for the feedback and 5/5 Review!

10/10 – Uitstekend

NABIL

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very helpful
1 nacht verbleven in april 2024
Reactie van Steve M op 9 apr 2024
Thank you for the feedback and 5/5 Review!

10/10 – Uitstekend

john

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place for a business stay
1 nacht verbleven in januari 2024
Reactie van Steve M op 19 mrt 2024
Thank you for the 5/5/ star Review!

6/10 – Redelijk

Joseph, Erie

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Check in time was 3pm we got there at 4pm and our room wasn't ready AND they wouldn't let us check in. We had to leave our party and come back to check-in. They were not very understanding. I paid $400 for the room!! Totally ridiculous!
1 nacht verbleven in maart 2024
Reactie van Steve M op 4 mrt 2024
Joseph,I apologize for the delays in checking you in at 3pm. We do our very best to accommodate all guests and sometimes inventory constraints or previous guests checking out late make it difficult to have every room available by 3pm.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Steve M op 4 mrt 2024
Thank you for the 5/5 star Review!

10/10 – Uitstekend

Casey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice.
1 nacht verbleven in februari 2024
Reactie van Steve M op 29 feb 2024
Thank you for the 5/5 star Review!

10/10 – Uitstekend

Gary

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bathroom night light is perfect. Window view is great.
1 nacht verbleven in februari 2024
Reactie van Steve M op 12 feb 2024
Thank you for the feedback and the 5/5 star Review!

10/10 – Uitstekend

Janine, Galt

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great awesome place. Definitely will return again!!
4 nachten verbleven in februari 2024
Reactie van Steve M op 6 feb 2024
Thank you for the wonderful feedback Janine, we appreciate it!

10/10 – Uitstekend

Anthony

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is the best thing in Youngstown. The restaurant is actually very good. Great onion soup. The only thing I don’t like is you have to pay for parking. Didn’t know that
2 nachten verbleven in februari 2024
Reactie van Steve M op 6 feb 2024
Thank you for the great feedback Anthony, we appreciate it!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Steve M op 31 jan 2024
Thank you for the 10/10 star Review!

10/10 – Uitstekend

rita

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great downtown hotel
The hotel is very nice and is right downtown in a historic building. It also has a nice restaurant on the main floor. We liked it a lot and would stay there again.
3 nachten verbleven in januari 2024
Reactie van Steve M op 31 jan 2024
Thank you for the wonderful feedback and we hope to see you again in the near future!

10/10 – Uitstekend

Terry

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in januari 2024
Reactie van Steve M op 30 jan 2024
Thank you for the 5/5 star Review!

10/10 – Uitstekend

Gary

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable bed! Nice bathroom features including the mirror nightlight. Did not like the skinny shower or lack of microwave!
1 nacht verbleven in januari 2024
Reactie van Steve M op 29 jan 2024
Thank you for the 5/5 Review! Just so you know, all of our suites have microwaves and there is a microwave available in our Made Market 24 hours/day.

10/10 – Uitstekend

Christopher

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Downtown convenience!
Very recently renovated. The downtown section is being renovated as a whole and it's looking great! I loved how convenient everything was to this hotel. Lots of food options and shopping all within a few blocks. If you don't want to walk, then the Bistro 1907 in the hotel is a great restaurant itself. A great place for business or pleasure!
3 nachten verbleven in januari 2024
Reactie van Steve M op 23 jan 2024
Thank you for the wonderful comments and feedback Christopher!

10/10 – Uitstekend

Brittany

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything is great
1 nacht verbleven in januari 2024
Reactie van Steve M op 23 jan 2024
Thank you for the 5/5 Review!

4/10 – Matig

Mary Alice

1 nacht verbleven in januari 2024
Reactie van Steve M op 17 jan 2024
Mary, I'm sorry to see that things did not go as planned during your stay. Please reach out to me with details since you did not explain what went wrong in your Review.

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The DoubleTree in Downtown Youngstown is a gem. It makes my visits to the city so convenient, and makes them feel special in such a beautiful setting (unlike all the options by the interstate).
1 nacht verbleven in december 2023
Reactie van Steve M op 9 jan 2024
Thank you for the great feedback and kind words Patrick. We appreciate your loyalty and business!

10/10 – Uitstekend

Jennifer

1 nacht verbleven in januari 2024
Reactie van Steve M op 8 jan 2024
Thank you for the 5/5 star Review!

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Steve M op 8 jan 2024
Thank you for staying with us, please feel free to share any comments you may have.

10/10 – Uitstekend

Joanne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a lovely stay sat this property! Front desk always helpful .
1 nacht verbleven in januari 2024
Reactie van Steve M op 8 jan 2024
Thank you for sharing your experience Joanne and thank you for your loyalty!

10/10 – Uitstekend

John R.

1 nacht verbleven in december 2023
Reactie van Steve M op 4 jan 2024
Thank you for the 5/5 Review!

8/10 – Goed

Louis

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, but didn't get reserved room.
Hotel experience was generally quite good. Rooms were clean and well maintained. Restaurant was great and fitness room was well equipped. My stay would have been just about perfect, except I didn't get the room I had reserved. I had booked through Expedia and had gotten a sizeable discount for a king room with a sofabed. However, when I checked in I was told that room was not available. The desk person said he believed that someone in Hilton Honors club self-checked in and took room. Got a king room with a chair, but no sofa bed. Price was the same and there were no cheaper rooms available. Room was fine, but it bothers me that my reservation was second class compared to the 'Club Member'. If they want to hold back some rooms for their special friends, that's fine, but to poach my room seems patently unfair. This policy should be made very clear at the time of reservation and I'll just book the cheapest room.
3 nachten verbleven in december 2023
Reactie van Steve M op 2 jan 2024
Louis,I'm glad to hear that you enjoyed your overall stay with us and apologize that we did not have a king room with sofa bed available for your arrival. I don't know of the exact details as to why, but I will look into it further.

2/10 – Ontzettend slecht

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Noisy room and cheap mattress
Have stayed overnight about a dozen times at this hotel. Good experiences up to this one. The mattress was a cheap one, very uncomfortable. At around midnight, a fight broke out in the room next to ours. Constant screaming of obscenities, shouting, body slams against the wall for about an hour, then finally the fight(s) spilled out into the hallway. Called management, they sent some up to quell the mini-riot. Then, loud talking in the room, right behind my headboard, until 3am or so. We never heard anything from another room during previous stays - I don't know if this was a construction shortcut particular to the room we had on this visit, but the walls were disappointingly thin. This is an otherwise nice place, but be advised, if there is a brouhaha in a room around you, you'll be hearing all the action all night long.
1 nacht verbleven in december 2023
Reactie van Steve M op 2 jan 2024
David,Glad to hear that all of your previous stays have been enjoyable, and I apologize for the behavior of the guest whose room was adjacent to your room on your most recent stay. The hotel has a zero tolerance for loud or rude behavior. That particular guest's behavior was unacceptable and as a result the police were called, and he was removed from the hotel.

10/10 – Uitstekend

Genia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Steve M op 31 jan 2024
Thank you for the 5/5 star Review!

10/10 – Uitstekend

Indy

1 nacht verbleven in december 2023
Reactie van Steve M op 31 jan 2024
Thank you for the 5/5 star Review!

10/10 – Uitstekend

Joanne

1 nacht verbleven in december 2023
Reactie van Steve M op 17 jan 2024
Thank you for the 5/5 Review!

10/10 – Uitstekend

Ashley

2 nachten verbleven in december 2023
Reactie van Steve M op 19 dec 2023
Thank you for the 5/5 Review Ashley!

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice, but unhelpful
Wasn’t told there was an extra charge for parking, it just showed up on my bill. I also asked if there was any way to move my stay to the following night as my wife wasn’t able to make it into town and I was told without hesitation that was impossible. The staff were friendly in appearance but not very helpful or accommodating.
1 nacht verbleven in december 2023
Reactie van Steve M op 18 dec 2023
I'm sorry to hear things did not go smoothly during your stay. Our website does indicate a daily charge for parking and the nightly rate is also posted at the entrance of the parking lot. I will follow up with our front desk personnel to reiterate the importance of communicating the charge upon check-in as well. The hotel is unable to change arrival dates of reservations booked through third-parties. In this case you would have had to call Expedia to make the change and the hotel would have been glad to accommodate your request. Hope this helps with future reservations!

10/10 – Uitstekend

Jt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Steve M op 18 dec 2023
Thank you for the 5/5 star Review!

10/10 – Uitstekend

Dewey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Steve M op 11 dec 2023
Thank you for the 10/10 Review!

10/10 – Uitstekend

Terry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Steve M op 8 dec 2023
Thank you for the 10/10 Review!

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Steve M op 1 dec 2023
Thank you for the 10/10 Review

10/10 – Uitstekend

Najuma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When visiting family in the area this is my favorite hotel. Close to my parents home and next to YSU.
6 nachten verbleven in november 2023
Reactie van Shawntae Rucker-Blackmon op 30 nov 2023
Thank you so much for staying with us and we look forward to having you again soon!

8/10 – Goed

Gary

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Where's the warm cookies :) Could've been just one of those days, but the lady checking us in that night wasn't very friendly or helpful at all. Stayed at a Double Tree in Canton, totally the opposite...everything you expect at a Double Tree, e.g., a smile, friendly staff, offered a warm cookie, and enthusiastic behind the desk. Very welcoming!
1 nacht verbleven in november 2023
Reactie van Shawntae Rucker-Blackmon op 22 nov 2023
I apologize that our GSA failed to give you your warm DoubleTree cookie and that she wasn't friendly or helpful. I hope you give us the opportunity on your next trip to Youngstown to make a better impression.

10/10 – Uitstekend

Robyn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place
Gorgeous hotel in the heart of Youngstown. Free warm cookies upon arrival!! Staff was pleasant. Rooms comfortable clean and nice. My only complaint is a fan in the bathroom that doesn’t turn off so bring ear plugs
1 nacht verbleven in november 2023
Reactie van Shawntae Rucker op 20 nov 2023
Thank you very much for your compliment, I apologize for the noisy fan. I'm glad you enjoyed your stay and look forward to having you back. Happy Thanksgiving to you and yours!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Steve M op 20 nov 2023
Thank you for the 10/10 Review!

10/10 – Uitstekend

Satannia

1 nacht verbleven in november 2023
Reactie van Steve M op 8 dec 2023
Thank you for the 5/5 Review!

10/10 – Uitstekend

Steve

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay in Youngstown Ohio
Great staff, great room. Good hotel gym, very good restaurant on first floor. Place was very nice and spacious
2 nachten verbleven in november 2023
Reactie van Steve M op 14 nov 2023
Thank you for the kind words and great feedback Steve. Hope to meet you on a future visit!

10/10 – Uitstekend

Jt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
y
1 nacht verbleven in november 2023
Reactie van Steve M op 13 nov 2023
Thank you for the 5/5 star Review!

8/10 – Goed

Denise, Memphis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Steve M op 1 nov 2023
Thank you for the 4/5 star Review

10/10 – Uitstekend

Jen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this place. Everyone is kind.
3 nachten verbleven in oktober 2023
Reactie van Steve M op 27 okt 2023
Thank you for the kind words Jen, I'll be sure to share with the Team!

8/10 – Goed

Ivory

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast was cold… I’ve eaten there plenty of times, and the food was good. This tine, the entire breakfast was lousy. The electric burners were mot working (they were on). But not adequate enough to keep the entire batch hot. Every item was cold. I was disappointed…
3 nachten verbleven in oktober 2023
Reactie van Steve M op 24 okt 2023
I'm sorry to hear that the breakfast did not live up to your expectations or previous experiences. I'll follow up to see if there is an issue with the equipment. Thank you for the feedback.

10/10 – Uitstekend

Shawn

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service, clean property inside and out. Good views of the city skyline if your into that scenery. Convenient for walking around Youngstown. 10/10 would stay here. However, upon check out we had a hiccup w Expedia but they are making it right and so is the property. Would recommend this to anyone staying in or around Youngstown!!
1 nacht verbleven in oktober 2023
Reactie van Steve M op 16 okt 2023
Shawn, it was a pleasure speaking with you this morning and we certainly appreciate the great feedback! Keep me posted if the billing issue does not get squared away.

10/10 – Uitstekend

Alisha

3 nachten verbleven in oktober 2023
Reactie van Jodi op 14 okt 2023
Thank you for staying with us! Hope to see you back soon!