Dear Donna, We sincerely apologize for any inconvenience you experienced during your stay. Our hotel has a strict non-smoking policy, and we take reports of cigarette smells seriously. We will investigate to ensure this issue is addressed promptly. We understand that carrying luggage upstairs can be challenging, and we appreciate your feedback. While we don't have elevators due to the historical nature of the building, we are exploring options to assist guests with luggage in the future. We regret that the price didn't fully meet your expectations. Your feedback helps us improve, and we hope to have the opportunity to exceed your expectations on a future visit.

Dear Michael, Thank you so much for your kind words and for choosing to stay with us at hotel Jagerhorn !We're delighted to hear that you enjoyed your time in Zagreb and that our hotel met your expectations. It's wonderful to know that you found our staff helpful, the bed comfortable, and that you appreciated our beautiful courtyard for breakfast.We truly appreciate your recommendation and we look forward to welcoming you back on your next visit to Zagreb!

Dear Nikki,Thank you for your wonderful review!We're delighted to hear that you had a beautiful experience at our boutique-style hotel. It's fantastic to know that our staff, especially Magdalena, went above and beyond to accommodate your requests and made your stay memorable. We will pass along your kind words to Magdalena and the rest of our team.Thank you for choosing to stay with us and for recognizing the efforts of our staff. We hope to have the pleasure of welcoming you and your friends back to our hotel in the future.

Dear Duane, Thank you for your glowing review!We're thrilled to hear that you appreciated the historical charm of our hotel and found it to be well maintained. It's fantastic to know that you enjoyed our beautiful breakfast setting and that our central location suited your needs perfectly.We take great pride in preserving the heritage of our establishment while providing modern comforts for our guests. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back to the oldest hotel in Zagreb in the future.If there's anything else we can assist you with, please don't hesitate to reach out.

Dear Emily, Thank you for your wonderful feedback!We're thrilled to hear that you enjoyed your stay at Hotel Jagerhorn and that our team was able to assist you throughout your time with us. It's great to know that you appreciated our hospitality, location, and overall hotel experience. Your kind words truly mean a lot to us.We would be delighted to welcome you back for another memorable stay whenever your travels bring you to Zagreb again. If you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out to us.

Dear John, Thank you so much for your outstanding review! We're delighted to hear that Davor provided you with exceptional service and made the reservation process smooth and enjoyable.It's fantastic that you had a great overall experience at our boutique hotel. Your kind words are truly appreciated, and we look forward to providing you with the same level of excellence on your future visits.If there's anything specific you loved about your stay or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing our hotel, and we can't wait to welcome you back!

Dear Dielleza, We are delighted to receive your positive feedback! It's wonderful to hear that everything was superb and that you were satisfied with your experience. If you have any further comments or suggestions, please feel free to let us know. Thank you for choosing our hotel!

Dear Mükemmel, Thank you for your perfect rating and kind words! We're thrilled to hear that you found the rooms clean and well-organized. We take great pride in maintaining a high standard of cleanliness and organization, so it's wonderful to know that this contributed positively to your experience.We're also delighted to hear about your positive interactions with our guest relations team. Their friendliness and understanding are crucial to creating a welcoming and supportive environment for all our guests. It's gratifying to know that they were able to make your stay more enjoyable.We appreciate you taking the time to share your feedback and look forward to the opportunity to welcome you back for another pleasant and comfortable visit. Thank you for choosing to stay with us!

Dear Rafael, Thank you for your outstanding review and the perfect rating! We're delighted to hear that your one-night stay in Zagreb was great and that you found our hotel's location in the center of the pedestrian area, close to businesses, restaurants, and Christmas markets, to be ideal.We appreciate your feedback regarding the suite's extra room. Understanding our guests' needs is crucial, and your suggestion for a full or queen size bed to replace the twin beds for more comfort and appeal is duly noted. We will certainly consider this in our efforts to continuously improve and provide the most comfortable accommodations.It's great to hear that you found the main bedroom and bathroom comfortable, and that our staff's recommendation for a local restaurant added positively to your dining experience in Zagreb. Our team takes pride in offering personalized and helpful service.We're also pleased that the festive decorations and lighting at the entrance of the hotel enhanced your holiday spirit. Creating a welcoming and celebratory atmosphere during Advent and Christmas is important to us, and we're glad it resonated with you.Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back in the future for another enjoyable visit. We hope your next stay will be just as pleasant, if not more so!

Dear Virginia, Thank you for your fantastic review and the top rating! We're thrilled to hear that you found our hotel's location great, and that the cleanliness and comfort of our facilities met your expectations. It's especially gratifying to know that our staff's friendliness and helpfulness stood out to you.We appreciate your recommendation for both business and leisure travelers. Our team works hard to provide a welcoming and accommodating environment for all our guests, and your positive feedback is a wonderful affirmation of their efforts. We look forward to the opportunity to welcome you back for another enjoyable stay!

Dear Jan, Thank you for your top rating and positive comment! We're delighted to hear that you enjoyed the breakfast at our hotel. Providing a good breakfast experience is important to us, as we believe it's a great way to start the day. We're glad we could meet your expectations in this area. Looking forward to welcoming you back in the future for another enjoyable stay!

Dear Ji Yeon, Thank you for your positive review and for sharing your experience with us! We're thrilled to hear that our hotel's prime location contributed significantly to the convenience and enjoyment of your trip. It's great to know that you found our facilities well-maintained and our staff friendly, adding to the cozy atmosphere of your stay.We appreciate your feedback regarding the mattress comfort. Comfort preferences can vary greatly among guests, and we strive to provide a balance that suits most. Your input is valuable, and we will certainly consider it as we continually seek to improve our guest experience.Looking forward to welcoming you back on your next visit to town!

Dear Lisa, Thank you for taking the time to review your stay with us and for the positive comments about our front desk staff. We are glad to hear that you found them friendly and helpful. Our team strives to provide the best possible service to ensure a comfortable and pleasant experience for all our guests. If there are any other aspects of your stay that you would like to share or any areas where you think we could improve, please feel free to let us know. We value your feedback and look forward to welcoming you back in the future. Thank you for choosing our hotel!

Dear Marina, I'm glad to hear you had an excellent experience! It's fantastic to know that your stay was so enjoyable that you'd choose to stay there again. If you have any specific highlights or aspects of your stay that stood out, feel free to share them. Your feedback is valuable and can help others make informed decisions. Looking forward to welcoming you back in the future!

Dear Kelsey, We would like to extend our sincere gratitude for choosing our property for your stay and for sharing your feedback with us. Your comments are instrumental in helping us improve our services and the overall guest experience.We're thrilled to hear that you found our staff to be very helpful and friendly, and that you enjoyed our great breakfast every morning. Providing excellent service and a delicious start to your day is our top priority.We understand your concern about the window facing the courtyard, which limited your ability to keep the curtains open. We apologize for any inconvenience this may have caused and appreciate your understanding. We are actively exploring solutions to enhance privacy in rooms facing the courtyard while still maintaining the courtyard's inviting atmosphere for our guests.Thank you for your feedback, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. If you plan to return or have any specific requests, please feel free to reach out. Your comfort and satisfaction remain our top priorities.

Dear Anonymous, We appreciate your recent stay at our property and for taking the time to share your feedback with us. Your comments are important to us as we continually strive to enhance the guest experience.We're delighted to hear that you had a great stay with us and that our staff contributed to your positive experience. Their friendliness and helpfulness are essential components of our commitment to excellent service.We understand that the inconvenience of walking through pouring rain to access transportation can be a minor drawback of being in the city center. However, we appreciate your understanding that our prime location offers many advantages despite this occasional inconvenience.Thank you for your kind words, and we hope to have the pleasure of welcoming you back in the future. If you plan to return or have any special requests, please feel free to reach out. Your comfort and satisfaction are our top priorities.

Dear JoAnne, Thank you for taking the time to share your feedback regarding your recent stay at Hotel Jägerhorn. We value your input and appreciate your comments, as they help us enhance our services.We're delighted to hear that you found our staff and support team to be fantastic, going out of their way to assist with your questions and needs. Providing excellent service is a priority for us, and it's great to know that they left a positive impression on you.Our location is indeed a fantastic advantage, and we're pleased that you found it amazing. We're grateful for your recommendation.We apologize for the concerns you raised about the hotel's condition. We understand your feedback regarding the carpet. We want to assure you that we are currently in the process of making renovations, including changing the entire carpeting, mattresses, and bedding throughout the hotel, to enhance the overall quality of our rooms.Regarding the absence of an elevator, we appreciate your feedback. Due to the historical nature of the building, installing an elevator is not an option. However, we are more than willing to assist our guests with their luggage and provide support as needed.We look forward to the opportunity to welcome you back in the future, offering an improved experience and a refreshed atmosphere for your stay. Your comments are instrumental in helping us make these enhancements.

Dear Laura, Thank you for your fantastic review! We're thrilled to hear that you enjoyed our breakfast, found our staff friendly, and appreciated our well-run establishment in its perfect location. Your positive feedback means a lot to us, and we're delighted that your experience with us met your expectations. We look forward to welcoming you back in the future for another wonderful stay.

Dear Michael, Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience during your stay. Our location is indeed one of our biggest assets, and we're delighted to know it met your expectations. We're also pleased to hear that you enjoyed our breakfast options and that our staff made your stay even better.Your feedback is valuable to us, and we always strive to provide the best possible experience for our guests. If you have any suggestions for how we could make your next visit even more enjoyable, please feel free to share. We look forward to welcoming you back in the future and hope to make your stay even more exceptional. Thank you for choosing us for your stay!

Dear David, Thank you for taking the time to share your thoughts with us. We're delighted to hear that you found our location to be to your satisfaction. If you have any specific feedback or suggestions for how we can make your experience even better in the future, please don't hesitate to let us know. We value your input and hope to have the opportunity to earn that fifth star from you on your next visit. Your satisfaction is important to us, and we look forward to serving you again.

Dear Raj, Thank you for taking the time to share your feedback! We're thrilled to hear that you had a great experience during your stay with us.Our central location in the heart of Zagreb is indeed a significant advantage, allowing easy access to everything within walking distance. We understand that parking may have been a bit farther away, but it's wonderful to know that you found our location appealing, especially if you're not driving.Your feedback is important to us, and we hope to have the pleasure of welcoming you back in the future. If there are any specific aspects you enjoyed or any suggestions you have for us, please feel free to share. Thank you for choosing to stay with us.

Dear Jennifer, Thank you for taking the time to share your feedback on your stay with us. We're pleased to hear about the positive aspects of your experience.Our central location in the heart of Zagreb is indeed a significant advantage, allowing easy access to many popular sights within walking distance. We're glad you found our hotel to be quiet and the beds comfortable. Providing a peaceful and comfortable environment for our guests is a top priority.It's wonderful to hear that you appreciated our friendly and helpful staff. We take pride in providing excellent service.The fact that you enjoyed our nice breakfast and the lovely outdoor seating area where you can order drinks from our cafe/bar is fantastic to know.Your feedback is important to us, and we hope to have the opportunity to welcome you back in the future. If there are any specific ways we can make your next stay even more enjoyable, please feel free to let us know. Thank you for choosing to stay with us.

Dear Francisco, Thank you for taking the time to leave your wonderful review. We're thrilled to hear about your perfect experience with our service, particularly at the reception and during breakfast time, thanks to Francisco.We will certainly pass on your kind words to Francisco, who will be pleased to know that his service was greatly appreciated.Your feedback is important to us, and we hope to continue providing exceptional service during your future visits. Thank you for choosing us, and we look forward to welcoming you again in the future.

Dear Jennifer, Thank you for taking the time to leave your feedback regarding your recent stay at Hotel Jagerhorn. We appreciate your input, and we're pleased to hear about your experience.Our central location in the heart of Zagreb is indeed a key advantage, and we're glad to know it suited your needs. It's also heartening to hear that you found our staff to be friendly and very helpful; we take pride in providing excellent service.The quiet atmosphere and the lovely outdoor space with the option to order beverages from our cafe are features we're delighted you enjoyed.Your feedback is important to us, and we hope to have the pleasure of welcoming you back for an even better experience in the future. Thank you for choosing Hotel Jagerhorn for your stay.

Dear Haejin, Thank you for sharing your feedback on your recent stay with us! We're delighted to hear that you had an excellent experience during your visit to our hotel.Our central location, as you mentioned, is indeed a significant advantage, making it easy to access all the attractions and activities in the area. We're pleased to know that you found our staff friendly and helpful, as we strive to provide the best service possible.We appreciate your comment about the rooms, and we understand that they may have a more classic or dated style. Additionally, we apologize for the absence of an elevator. We are continuously working to enhance our facilities and services, and your feedback is valuable in this regard.It's wonderful to hear that, despite these considerations, you had a great experience, and we look forward to the opportunity to welcome you again in the future. Thank you for choosing to stay with us.

Dear Robert, Thank you for choosing to stay at our beautiful old-style hotel in the heart of Zagreb and for taking the time to share your delightful experience with us. We're thrilled to hear that you had a fantastic stay and that our location was ideal for exploring the central and old town areas.We greatly appreciate your kind words about our staff. Providing excellent service is our top priority, and we're delighted that you found our team helpful and friendly, even during your late arrival. Your comfort and satisfaction are of the utmost importance to us.Once again, thank you for your glowing review, and we hope to welcome you back in the future for another memorable stay. If you have any further comments or suggestions, please don't hesitate to reach out. We're here to ensure your visits are always exceptional!

Dear Mary Pat, We are thrilled to hear that you had such a positive experience during your stay with us.Our location is indeed one of our greatest assets, and we're glad it left a positive impression on you. We take great pride in maintaining a high standard of cleanliness to ensure our guests' comfort and well-being.It's wonderful to hear that you appreciated the character of our establishment and the special touches that make it unique. We believe in creating a warm and inviting atmosphere that sets us apart from the ordinary.Our staff is dedicated to providing exceptional service, and it's heartening to know that they were incredibly accommodating during your stay. We always aim to go the extra mile to make our guests feel welcome and valued.Thank you for sharing your feedback with us. We look forward to the opportunity to host you again in the future and continue to provide you with a memorable experience.

Dear Randall, Thank you for taking the time to leave such a positive review of our hotel! We're delighted to hear that you had a lovely stay and that you enjoyed our great location.Your feedback is greatly appreciated, and it serves as a source of motivation for our team to continue providing excellent service and memorable experiences for our guests.We look forward to welcoming you back to our hotel on your future visits to the area. If you have any specific preferences or requests for your next stay, please don't hesitate to let us know. We're here to ensure your stay with us is exceptional in every way.

Dear Michael, We are grateful for your feedback regarding your recent stay at our hotel. While we're delighted to hear that you had a nice stay, we also appreciate your constructive comments.We're sorry to learn that the cleanliness of the carpet and walls did not meet your expectations. Providing a clean and comfortable environment for our guests is a priority, and we will address this issue promptly to ensure a more pleasant experience for future visitors.It's heartening to know that you found our staff to be very nice and that you enjoyed the breakfast we provided. Our team takes pride in delivering excellent service, and it's wonderful to hear that they made a positive impression.We're also pleased that you appreciated our great location and the cleanliness, prettiness, and tranquility of our courtyard.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future, providing you with an even more enjoyable and comfortable stay.