It was a pleasant stay till we realized that 400$ was taken from our bags. The previous night we checked the money, the whole amount was there. After room service money was missing. We informed the reception immediately. The manager came and said he will check the camera footage that was around 5 pm. To my surprise i learned that the manager left home, when i asked the reception for updates. No updates whatsoever, felt no one was really caring about the situation. The money was carefully hidden inside the bag in 2 different places. Someone actually took the time to dig inside the bag and search for the money, and no one did anything about it. What kind of reputation and experience would the hotel gain form such behavior!!!
Even after I escalated this matter the manager Omar went home without any updates, the IT guy who is supposed to show them camera footage wasn’t there. Till the moment no one addressed me no one really cared
THIS HOTEL IS NOT SAFE AND STAFF CANNOT BE TRUSTED