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Beoordelingen van Konokono Beach Resort and Isaraya Over Water Villa

5 out of 5
Konokono Beach Resort and Isaraya Over Water Villa
Michamvi, Michamvi, Unguja South Region

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 110 van 205 beoordelingen" "
Gastenscore: 8 - Goed. 45 van 205 beoordelingen" "
Gastenscore: 6 - Redelijk. 23 van 205 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 205 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 205 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

7,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Neneh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My mother and I enjoyed a delightful three-day stay at this hotel. The staff was exceptionally friendly and cooperative, always ready to assist. When a water pipe broke, they promptly provided an alternative, offering a can of water for showering. The diverse and delicious menu changed daily for dinner, and the breakfast was equally tasty, served by friendly staff. The quiet ambiance and breathtaking view make it a highly recommended retreat. Our garden villa, complete with a personal plunge pool, was spacious, immaculate, and included a daily supply of fresh water bottles. The rooms were consistently clean, and the staff throughout the hotel were welcoming and accommodating.
3 nachten verbleven in februari 2024

8/10 – Goed

Rob

2 nachten verbleven in oktober 2022

10/10 – Uitstekend

koen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent stay in the beach & water resort... food was delicious, friendly service .. perfect place to relax
5 nachten verbleven in januari 2022

10/10 – Uitstekend

e.j.a.

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2020
Reactie van Konokono Sales Team op 23 feb 2021
Hi there, thank you so much for your positive review... Looking forward to host you again in Konokono Beach Resort!

10/10 – Uitstekend

Hussein

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

4/10 – Matig

CHATERRAL

Reisde met familie
Where do I begin it was so much starting with the pick up from the airport. I wasn't informed the transportation fee beedes to be paid in cag. I would have been prepared with the cash if I were informed ahead of time. Once we arrived which was extremely late due to flight delays our room wasn't available. There was an unfortunate accident so that wasn't their fault but the room wasn't very clean. The floor was filthy and you can tell it was a rushed job. A short time after arrival the power goes out. This apparently is a thing because it happened frequently during our stay. The A/C & refrigerator wasn't working well. I complained for several days they were supposed to send maintenance. We never saw maintenance. We then encountered a rat in our room! This was the straw that broke the camels back. After battling the rat all night they finally moved us to another Overwater bungalow. They never resolved the issue and moved the next guests right in our old bungalow. The bungalows need a good overall sprucing up. I'm a frequent international traveler and the best part of this trip was leaving the resort for 3 days going on our safari in Arusha. The communication between staff was lacking and insufficient. The front desk miscommunicated transportation fees, they never informed housekeeping about the rat and why our room was in such disarray the next day, and maintenance never communicated with housekeeping.The maid drop the key in the ocean. We had a terrible experience. Don't go!
9 nachten verbleven in maart 2024

10/10 – Uitstekend

Stacey

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was amazing
4 nachten verbleven in maart 2024

8/10 – Goed

Youness

Reisde met partner
Positief: Netheid, personeel en service
Personnel remarquable et au petit soins . Mention spéciale à la cuisine ! Très bon merci beaucoup.
6 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Sean

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This was the worst experience I have ever had. I am quite use to staying in some rough places and don’t mind that if that is the expectation. I paid premium money for a supposed premium Villa “over the ocean”. It started with the taxi service from the port, the driver was great but, it was not conveyed that it was a private service not from the resort so, when we were dropped off at the resort he expected to be paid on the spot, so make sure you bring cash to pay the driver, it won’t be charged through the hotel. After sorting out the taxi service we were led to our “over the ocean villa” The “ocean view” was at least 200 meters away and nothing like the pictures when booked. I tried logging in on the WiFi that was supposedly available and there was no connection to internet at all, the entire night. I went to take a shower after the long journey to the resort and had abysmal water pressure and zero hot water. When my Wife went to take a shower the water completely shut off in the middle of her shower, the water didn’t come back the entire evening. We tried to make the most of it and have a nice dinner well, the entire time of the dinner we had to listen to cats incessantly whining and going around our feet, my allergies were not liking that whole situation. The wait staff was very kind and courteous but, the food.. it is a set menu with very limited options and the food at best is 2.5/5. The next morning we tried to take a shower and there wasn’t water again. No refund!!
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Samantha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the place for a wonderful, restful and lovely honeymoon!! My husband and I stayed in one of the Isaraya Villas, and these are a must. We loved the intimate privacy within the villa: own pool, access to the ocean, sunset views, short walk to the clean beach and restaurant (delicious, fresh meals made to order). We also enjoyed the facilities on the main resort as well. The staff are welcoming and helpful, they added to the serene atmosphere. We would visit again!
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Sajid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2024

10/10 – Uitstekend

Dan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed for 2 nights in the Beach Pavilion at Konokono during Valentine’s Day and it was an unforgettable experience. We had dinner at the over the water restaurant at Iysara (the conjoined hotel) on our first night and then an amazing buffet on the beach for Valentine’s Day with yellowfin tuna, a fire and and live music - the setting was divine. Both meals were included in our half board booking and they were easily two of the best meals of our whole stay in Zanzibar. The staff were attentive and cheerful and the beach itself is genuinely stunning. We highly recommend the beach pavilion as the view of sunset from the room is unparalleled. Thank you to the team at Konokono for a magical stay. We will definitely be coming back for longer in the future.
2 nachten verbleven in februari 2024

8/10 – Goed

David

8 nachten verbleven in januari 2024

10/10 – Uitstekend

Melissa

3 nachten verbleven in januari 2024

6/10 – Redelijk

Jeanine

2 nachten verbleven in januari 2024

6/10 – Redelijk

Jeanine

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
L’effet waouh n’a duré que quelques instants Les villas sur pilotis ne sont pas à la hauteur espérée ,tout se dégrade En revanche nous avons super bien mangé Et avons été bien accueilli
2 nachten verbleven in januari 2024

4/10 – Matig

Philippe

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service en voorzieningen
This is a beautiful resort on a white sand beach. Nice lush garden full of flowers, nice and spacious and villas with private pools. Extremely friendly staff that makes you forget the punishing track to reach the hotel. We soon found out that a few details were wrong: the refrigerator was broken, then the absence of shower gel for which we had to chase the reception for two days. Then the constant lack of fresh towels, whether for the pool or for the bathroom, unchanged bed linens, and mostly mediocre food served well beyond the limits of patience (usually a 40-50 minute wait to get a standard dish). Factor in the frequent water shortages that made a simple shower impossible, a power outage for Christmas while the rest of the area was still lit, extending into the next days, and most of all the constant need to fight and beg for the most basic amenities and you get the perfect recipe for a stressful stay. We witnessed several guests, parties of up to 10 people, leave after finding another hotel. We complained several times to the reception and the manager himself who offered us an upgrade to full board. But the issues, obviously related to insufficient staff training, lasted until the last moment. The manager offered us a refund for three nights. Of course, nothing happened despite several reminders to the hotel and the offline services of Expedia that deserve their name. Lack of professionalism across the board, we wouldn't recommend this hotel and this website.

8/10 – Goed

Harvey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice private beach and very quiet and peaceful
5 nachten verbleven in januari 2024

4/10 – Matig

John

Reisde met familie en kleine kinderen
Positief: Voorzieningen
The staff especially the restaurant staff were very poor. The Manager is never on site to resolve any issues
4 nachten verbleven in januari 2024

4/10 – Matig

Rajiv de

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
When we booked this hotel through expedia it was rated as a 5 star luxury hotel. We booked a 5 day, 4 night stay in their beach pavilion room and this was paid in full (Approx $1800). The pictures on expedia looked amazing and we were looking forward to spending our last leg of our trip at this property. Please see below the list of issues: - As soon as you walk into the room it smelled mouldy - The AC was not working so we immediately phoned reception and they moved us to the only other room on the beach, Pavilion 2 - When we first walked in, it was unclean as some just checked out - The bathroom and bedroom definitely need some updating - The bathroom sink faucets had no running water - The private pool was not swimmable as it was not to our standards - The main pool need some work as there was missing tiles - There was no beach towels - The beach had trash and rotting sea weed - Food was good but limited We did call expedia to see if we were able to change our hotel however we were told that the refund was not guaranteed therefore we did not have a choice but stay. However, The helpful and cheerful staff did make our stay somewhat better. I do believe that this property has great potential however there is some work to be done if this is to be advertised as a 5 star luxury resort. Overall the property and rooms needs some repairs and maintenance to bring it up to 4 - 5 star standard.
4 nachten verbleven in december 2023

8/10 – Goed

Samer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was nice, right on the water. There were power cuts and the room service was not the best. But overall a pleasant place and the staff were excellent!
2 nachten verbleven in december 2023

10/10 – Uitstekend

Nicklas Geertsen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfekt
Vi havde en villa over vandet, som var absolut fantastisk vi havde egen lille pool, direkte adgang til havet, villaen er stor og rumlig med alt hvad man skal bruge. Maden vi fik på restaurant ved villaerne var 4 retter som smagte fantastisk. Vil varmt anbefale dette hotel.
2 nachten verbleven in december 2023

4/10 – Matig

monir

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
3 nachten verbleven in december 2023

8/10 – Goed

Gülay

Reisde met familie
Positief: Personeel en service, comfort kamer
5 nachten verbleven in december 2023

6/10 – Redelijk

Paul George

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
I am conflicted about this stay. This being our 6th vacation on Zanzibar, and island we have fallen in love with and her people. The pro are as follows. Beautiful Situation Beach is gorgeous Staff were friendly and attentive Food was great Rooms are clean and well proportioned with clean linen and fresh towels The cons are. The hotel needs maintenance, the thatching and beams in the rooms are rotting. The septic tank near the dining area omitted a pungent aroma quite often There are no working fridges in the rooms, spoke to the manager who promised to attend to it, but in over a weeks stay nothing materialised. There is a beach bar about 300m down the beach that plays music for their sunset party that plays until 22h00 at a very disturbing volume (saying that, if you can’t beat them, join them!) The lunch menu is very overpriced for what it offers, we went to the above mentioned beach bar for lunch on those days we stayed in the area. As a family of grandparents, parents and child we did enjoy our stay. Would I recommend Konokono, I don’t think so as there are so many options on the island. To grow their clients and encourage return quest the will need to do some serious maintenance.

6/10 – Redelijk

Silverio

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Personal camareros atentos pero con poca experiencia y en prácticas.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Sinegugu

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

4/10 – Matig

Jamal, APO AE

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Staff was good. The beach was amazing. Not a 5 star quality hotel and not as expected. We left early and booked another hotel. The slew of issues like the shower not draining, the porch door not closing fully, the fridge not working, the WIFI not working, the terrible turn down service, the fuse tripping, the private plunge pool was dirty, and the food wasn't great,.. we could deal with. The tipping point was the AC barely worked, we had it on blast with the celling fan on and the room was still uncomfortably hot. In addition the resort next door had music BLASTING, with deep base that could be heard in our room all the way across the water. Sure they turned it down around 8:30pm, but people are visiting from all over the world in different time zones. It was not the relaxing, luxury experience we hoped. They have let the hotel run down. And the manager did not seem to care.
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Bertrand

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour de reve
Séjour magnifique dans les cabanes sur pilotis. L’endroit est somptueux et l’on peut plonger dans la mer directement depuis la cabane. Les cabanes sont en bon état mais mériteraient tout de même un petit rafraîchissement. Un peu de bruit l’après midi et le soir sur la plage à cause d’un bar qui met la musique assez forte.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

pradip

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

8/10 – Goed

Daniel

4 nachten verbleven in oktober 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Beautiful hotel aesthetic and rooms very spacious and clean. We stayed in the garden view villa and it was lovely. However food is not good, service is slow it takes forever to get your food and lots of items from menu are always unavailable. The hotel is in the middle of nowhere which is good for privacy and relaxing but do keep that in mind. Hotel taxi is pricey. Lots of animals eg monkeys hang around in the gardens.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Denys

Awesome place!
4 nachten verbleven in oktober 2023

6/10 – Redelijk

francine

Positief: Netheid, personeel en service
Séjour 7 nuits Konokono resort
Loin d’être un 5 étoile juste 3 Personnel très gentil mais hôtel loin de tout avec un accès déplorable dommage il ne manquerait pas grand chose pour que cet établissement soit top Le buffet petit déjeuner inexistant et le soir buffet d’entrée inexistant plat correct rapport qualité prix très moyen malgré une très belle plage
7 nachten verbleven in september 2023

8/10 – Goed

Ed

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
It is wonderful get away.
4 nachten verbleven in september 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Kein 5* Hotel
Personal sehr freundlich und hilfsbereit, aber nie und nimmer ein 5* Sterne Hotel,Zimmer könnten sauberer sein, Bungalowtür schwer zu öffnen, streifte am Boden, Toilettentür nicht schliessbar, streifte ebenfalls am Boden, Terrasse mit Spinnweben, wurde auch während des Aufenthalts nie gereinigt, Frühstückbuffet für 5*Hotel sehr beschränkt, Liegentische am Strand am Morgen noch nicht abgeräumt vom Vortrag
3 nachten verbleven in juli 2023

4/10 – Matig

Kristi

Reisde met familie
Negatief: Personeel en service
Thought it was going to be paradise…
This hotel was at a price point that I thought okay we will get there and be in paradise and not want to leave. Unfortunately the place does look very beautiful but our sink faucets weren’t fixed to the countertops, our toilets only worked sometimes (maybe 50% of the time it flushed), the wait staff at the restaurant ignored us most of the time, it was the first place we stayed during our 3 weeks in Tanzania that didn’t spray for mosquitoes and didn't have bed nets. We got eaten up. Road to hotel was so brutal not every taxi could even get to us to pick us up. Considering price it was a huge let down and far away from everything due to the speed you have to drive on the terrible road. Power and WiFi blinked on and off a dozen times a day.
4 nachten verbleven in juli 2023

10/10 – Uitstekend

Youssef

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Très bon accueil du personnel, Rebecca Simon Alan Mohamed traineer personnel au top
5 nachten verbleven in juni 2023
Reactie van Peter op 5 jul 2023
thanks and we hope to see you soon

8/10 – Goed

Mohammed Amine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in juni 2023
Reactie van Evan op 22 jun 2023
Thank for you for your positive comments

10/10 – Uitstekend

Fawaz

5 nachten verbleven in juni 2023
Reactie van evan op 22 jun 2023
Thank you for your positive comments

10/10 – Uitstekend

vanja

6 nachten verbleven in mei 2023
Reactie van Ev op 22 jun 2023
Thank you for your positive comments

10/10 – Uitstekend

SAHRA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved this property it was exactly what I expected and more beautiful, peaceful and most importantly safe. I spent my birthday there and had the best time of my life. The staff are the sweetest and the service is just perfect. Definitely would recommend
3 nachten verbleven in april 2023
Reactie van Evan op 22 jun 2023
Thank you for your positive comments

10/10 – Uitstekend

Priscila

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had the most beautiful experience. When I arrived, the manager surprised my husband and I with a free upgrade, an over the water Villa! The villa is amazing, the service overall at the resort is A . Very friendly staff, beautiful resort, excellent food and great experience. Hospitality had been the best I had. I love the fact that the staff and manager did everything possible to make our stay enjoyable.
6 nachten verbleven in april 2023

2/10 – Ontzettend slecht

Maureen

4 nachten verbleven in maart 2023

2/10 – Ontzettend slecht

Tracy

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The toilet in my villa did not work. All inclusive does not mean all inclusive at this "resort". The food was atrocious and there were few options. All around boring with a filthy beach
3 nachten verbleven in maart 2023

4/10 – Matig

Madalina

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid, personeel en service
Not recommended
Oh I don’t even know where to start from!! This property was probably wonderful at some point but now is just ruined and nobody seems to care! We first stayed at no 19 where it was full of dirt, bathrooms always smelled of s**t no matter what, they don’t have water most of the times so you cannot flash the toilet which was anyway broken. Staff don’t care too much - they would listen to your concerns and that’s it. Won’t do much as the manager doesn’t care. They won’t clean the villas mini pool if you don’t give them something, the outside patio again is full of dust and monkeys s**t and they never wash it off. Breakfast is minimal, just some doughnuts, one type of cereal with milk, eggs, sausages and beans and that’s it - there are cats which we love but they were all over the tables. And while you go get something else to eat they will go up on your table and eat your food. But the worst was one night when the toilet ceiling started raining and the whole bathroom was full of water and the light was also flashing!! With a toddler and a baby with us we called them at 2am to check what’s going on and they tried to repair the boiler which was on villas rooftop and this made it worse as all kind of insects came from the ceiling and now everything was full of water and insects. They gave us another villa but that night was ruined. Also, what you see in the pictures is not like that anymore. All the rooms have had the TV’s removed and also all the mini fridge’s doesn’t work etc
12 nachten verbleven in februari 2023
Reactie van EBD op 11 mrt 2023
Dear Madalina,Greetings from Konokono Beach Resort and Spa! I am saddened to read that you and your family did not have an enjoyable stay!As you can see from from our rooms that they all have gardens around them, thus ensuring the privacy for our guests. The pool within our villas are cleaned daily normally in the morning! For breakfast a Full continental Breakfast is offered, and hot breakfasts are ordered. While we do not anticipate for the boilers within our rooms to malfunction, it can happen. You were offered an alternative room. We do hope that you had a safe flight back homeRegards,

6/10 – Redelijk

Seungyeon

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Früh morgens angekommen, mussten wir bis ca. 16 Uhr verspätet auf die Luxus-Villa mit Meerblick warten. Dazu gab es in der gesamten Zeit leider nicht ein Begrüßungsgetränk oder dergleichen, um sich als Gäste willkommen zu fühlen bzw. das vom Hotel verschuldete Check-In zu kompensieren. Die Lage der Wasservilla ist genauso wie das Frühstück und Dinner separat von den üblichen Zimmern abgegrenzt. Das Essen war insgesamt frisch und sehr gut. Das Personal war zudem stets sehr freundlich und herzlich zuvorkommend. Die größten Makel bei der Luxus-Villa mit Meerblick sind a) die mangelnde Privatsphäre, da in sehr regelmäßigen Abständen pro Tag Boote mit Touristen extrem nah an der Terrasse vorbeifahren und Fotos knipsen und b) die ab ca. 17 Uhr bis open end aufkommende Disco-Musik, sodass das Feeling von Luxus-Urlaub mit Meerblick in dieser Preiskategorie nicht gerecht wird. Gegen Mittag muss zudem oft mit Strom- und Internetausfällen gerechnet werden. Insgesamt war dieser Urlaub gelungen, da die Freundlichkeit der Mitarbeiter, die Qualität des Essens und selbstredend der schöne Meerblick der guten Laune Rechnung trugen.
10 nachten verbleven in februari 2023
Reactie van EBD op 11 mrt 2023
Dear Seungyeon,Greetings from Isaraya.I am happy to read that you enjoyed your stay! Regards,

8/10 – Goed

Ulla Bjørg

8 nachten verbleven in februari 2023
Reactie van EBD op 11 mrt 2023
Thank you!

10/10 – Uitstekend

richard, Stoughton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was clean, and the staff were very professional and friendly.
2 nachten verbleven in februari 2023
Reactie van EBD op 11 mrt 2023
Karibu Sana!

6/10 – Redelijk

hans

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Kändes som att det behöver en uppfräschning. Rummet och personalen bra men allmänna känslan inte ok. Bilderna på boendet tagna för flera år sedan.
Reactie van EBD op 11 mrt 2023
Dear Hans,Many thanks for your comments. We do hope that you have enjoyed your stay!Regards,