Exterieur

Beoordelingen van Holiday Inn Express Zurich Airport, an IHG Hotel

3 out of 5
Holiday Inn Express Zurich Airport, an IHG Hotel
Hofwisenstrasse 30, Ruemlang, ZH

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 652 van 1056 beoordelingen" "
Gastenscore: 8 - Goed. 280 van 1056 beoordelingen" "
Gastenscore: 6 - Redelijk. 62 van 1056 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 1056 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 1056 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Romeo

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tophotel! Goede bedden, goede voorzieningen.
1 nacht verbleven in juli 2022
Reactie van Guest Experience Team op 1 aug 2022
Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

10/10 – Uitstekend

Arti

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All was gud
1 nacht verbleven in april 2022
Reactie van Hiex Team op 17 apr 2022
Liebe Arti, vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu schreiben, wir wissen das sehr zu schätzen, Es freut mich sehr zu sehen, dass Sie Ihren Aufenthalt bei uns genossen haben, Wir freuen uns darauf, Sie wieder im Hotel begrüßen zu dürfen, Mit freundlichen Grüßen

10/10 – Uitstekend

Dennis

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top Hotel
Net nieuw hotel dus alles zag er piekfijn uit. Personeel erg vriendelijke. Top hotel voor die prijs plus naast vliegveld
2 nachten verbleven in januari 2022
Reactie van HIEX Team op 28 jan 2022
Goedemiddag Dennis, Hartelijk dank dat u de tijd heeft genomen om een recensie te schrijven, we stellen het erg op prijs, Ik ben erg blij om te zien dat u genoten heeft van uw verblijf bij ons, We kijken ernaar uit om u weer te verwelkomen in het hotel, Vriendelijke Groeten

10/10 – Uitstekend

TJ

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
short business stay
short stay, good and comfy rooms. Excellent staff, very helpfull
1 nacht verbleven in januari 2022
Reactie van HIEX Team op 18 jan 2022
Dear guest, Thank you for choosing us and for taking the time to leave us a positive feedback, we really appreciate it. We look forward to welcoming you back to our hotel. Kind Regards

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede hotel
1 nacht verbleven in juli 2021
Reactie van HIEX Team op 31 jul 2021
Dear Guest, Thank you that you left this review, we highly appreciate it. Bets wishes. HIEX Team

10/10 – Uitstekend

Alla

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the airport, but no noise was heard. It would be good if the hotel could provide an information to see the places of interest in Zurich. Unfortunately we did not see the city. It was waste of our money to get hotel which is not in downtown area.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Ursula

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room unfriendly, extremely cold, 4 beds instead of one only no chair to sit on, no table etc.
1 nacht verbleven in mei 2024

4/10 – Matig

Adrianus

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Generally, one would only stay here is you have no other choice.
1 nacht verbleven in mei 2024
Reactie van HIex Team op 17 mei 2024
Dear Adrianus, Thank you for sharing your concerns regarding your recent experience at our hotel. We sincerely apologize for any inconvenience or dissatisfaction you may have experienced during your stay. Please know that we take your feedback seriously and will address the issues raised to prevent similar occurrences in the future. We would appreciate the opportunity to make things right and regain your trust. Please feel free to contact us directly so we can discuss your concerns further.Warm regards,Hiex Team

6/10 – Redelijk

Houman

Positief: Netheid, staat van de accommodatie en faciliteiten
For a cheap hotel that's close to the airport, it's a decent option but don't expect much from breakfast (we had a large tour visiting the hotel at the same time and the breakfast area was a stampede ground and not much was being cleaned by staff. So we ended up getting some McDonald's coffee with migros food). Also remember that parking is paid and not cheap (mentioned in the description).
1 nacht verbleven in mei 2024
Reactie van Hiex team op 15 mei 2024
Dear Houman,Thank you for providing your feedback on your recent stay with us. We appreciate your comments and will use them to improve our services and facilities. We apologize if we fell short of meeting your expectations during your visit. Your satisfaction is our top priority, and we hope to have the opportunity to exceed your expectations on your next stay with us.Warm regards, Hiex Team

10/10 – Uitstekend

Ezra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
shuttle to airport very convenient
1 nacht verbleven in april 2024
Reactie van Best Regards, Guest Experience Team op 12 mei 2024
Dear Ezra,Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip!

10/10 – Uitstekend

Mikayla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
great!
1 nacht verbleven in mei 2024
Reactie van Hiex Team op 11 mei 2024
Dear Mikayla, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We would love to welcome you again when you are down here for another trip! Best Regards, Guest Experience Team

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 8 mei 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Charlotte

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall great stay, easy check in and excellent room.
1 nacht verbleven in mei 2024
Reactie van Hiex Team op 4 mei 2024
Dear Charlotte, we would like to thank you for your time and your positive feedback regarding your recent experience at Holiday Inn Zurich Airport. We are most delighted to see that you have spent a great time with us. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us to improve the quality of the service offered.Looking forward to the next occasion to welcome you back,Best regards, Hiex Team

10/10 – Uitstekend

Esther, Orange Park

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are nice and the hotel is clean. They have largest breakfast options.24/7 restaurant open in the hotel. It’s near to the grocery stores.
2 nachten verbleven in april 2024
Reactie van Hiex Team op 4 mei 2024
Dear Esther, we would like to thank you for your time and your positive feedback regarding your recent experience at Holiday Inn Zurich Airport. We are most delighted to see that you have spent a great time with us. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us to improve the quality of the service offered.Looking forward to the next occasion to welcome you back,Best regards, Hiex Team

10/10 – Uitstekend

RUTH

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff here were consistently all excellent. We loved walkable access to train to downtown Zurich. Room was spacious, comfortable and great bedding and towels. We would stay here again. Appreciated the shuttle service to and from airport also.
1 nacht verbleven in april 2024
Reactie van Hiex Team op 4 mei 2024
Dear Ruth, we would like to thank you for your time and your positive feedback regarding your recent experience at Holiday Inn Zurich Airport. We are most delighted to see that you have spent a great time with us. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us to improve the quality of the service offered.Looking forward to the next occasion to welcome you back,Best regards, Hiex Team

8/10 – Goed

Bilal

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
Bed sheet and blanket were not clean
1 nacht verbleven in april 2024
Reactie van Hiex Team op 4 mei 2024
Dear Bilal,Thank you for providing your feedback on your recent stay with us. We appreciate your comments and will use them to improve our services and facilities. We apologize if we fell short of meeting your expectations during your visit. Your satisfaction is our top priority, and we hope to have the opportunity to exceed your expectations on your next stay with us.Warm regards, Hiex Team

10/10 – Uitstekend

Shirley

Great property for overnight
1 nacht verbleven in januari 2024
Reactie van Hiex Team op 4 mei 2024
Dear Shirley, we would like to thank you for your time and your positive feedback regarding your recent experience at Holiday Inn Zurich Airport. We are most delighted to see that you have spent a great time with us. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us to improve the quality of the service offered.Looking forward to the next occasion to welcome you back,Best regards, Hiex Team

10/10 – Uitstekend

Edina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quick stay was awesome thanks to clean and welcoming place. Staff was great too.
1 nacht verbleven in april 2024
Reactie van Hiex Team op 4 mei 2024
Dear Edina, we would like to thank you for your time and your positive feedback regarding your recent experience at Holiday Inn Zurich Airport. We are most delighted to see that you have spent a great time with us. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us to improve the quality of the service offered.Looking forward to the next occasion to welcome you back,Best regards, Hiex Team

10/10 – Uitstekend

Frederick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was close to the airport for a convenient overnight arriving and departing. Airport shuttle. However it seemed costly. But, again, convenient.
1 nacht verbleven in april 2024
Reactie van Hiex Team op 4 mei 2024
Dear Frederick, we would like to thank you for your time and your positive feedback regarding your recent experience at Holiday Inn Zurich Airport. We are most delighted to see that you have spent a great time with us. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us to improve the quality of the service offered.Looking forward to the next occasion to welcome you back,Best regards, Hiex Team

10/10 – Uitstekend

Marco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good option for stay neer airport.
1 nacht verbleven in april 2024
Reactie van Hiex Team op 4 mei 2024
Dear Marco, we would like to thank you for your time and your positive feedback regarding your recent experience at Holiday Inn Zurich Airport. We are most delighted to see that you have spent a great time with us. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us to improve the quality of the service offered.Looking forward to the next occasion to welcome you back,Best regards, Hiex Team

10/10 – Uitstekend

Ana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 25 apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Chloe

Positief: Voorzieningen
Good service
1 nacht verbleven in april 2024
Reactie van Amanda op 26 apr 2024
Dear Chloe, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

8/10 – Goed

Jihoon

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
I enjoyed the stay
1 nacht verbleven in april 2024
Reactie van Amanda op 12 apr 2024
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

8/10 – Goed

Shanna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Amanda op 12 apr 2024
Dear Shanna, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

10/10 – Uitstekend

Elizabeth

1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 23 apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Galen

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel with decent breakfast (but the best so far even compared with $700 night hotel at interlaken.)
1 nacht verbleven in maart 2024
Reactie van Hiex Team op 4 apr 2024
Dear Galen, I would like to thank you for your time and your positive feedback regarding your recent experience at Holiday Inn Zurich Airport. I am most delighted to see that you have spent a great time with us. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us to improve the quality of the service offered.Looking forward to the next occasion to welcome you back,Best regards, Hiex Team

10/10 – Uitstekend

Wolfgang Dieter

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was friendly and efficient. Everything was OK, except maybe the price of the parking. 34 Sfr is a bit steep considering this is a small town / semi rural and not a city.
1 nacht verbleven in maart 2024
Reactie van Amanda op 23 mrt 2024
Dear Dieter, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

10/10 – Uitstekend

David, New Westminster

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Superbly designed basic spaces for an overnight stay.
1 nacht verbleven in maart 2024
Reactie van Hiex Team op 13 mrt 2024
Dear David, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team

10/10 – Uitstekend

IRWIN B.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We like the most is your buffet breakfast. Thank you that you included that in your package. Hopefully in the next future we can book in your hotel again✨✨✨👍👍👍
6 nachten verbleven in februari 2024
Reactie van HEIX Team op 8 mrt 2024
Dear Irwin, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

8/10 – Goed

Aaron

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good option for overnight airport stay
1 nacht verbleven in maart 2024
Reactie van HIEX Team op 8 mrt 2024
Dear Aaron, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

8/10 – Goed

Jennifer

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bed was a bit too firm, no hair conditioner in the shower, limited selection at breakfast. Aside from that, great stay. Very clean, nice large rooms and very convenient in that bar/restaurant is open 24 hours and breakfast is served from 4:00am. Check-in was efficient, friendly and fast.
1 nacht verbleven in maart 2024
Reactie van Hiex Team op 6 mrt 2024
Dear Jennifer, I would like to thank you for your time and your positive feedback regarding your recent experience at Holiday Inn Zurich Airport. I am most delighted to see that you have spent a great time with us. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us to improve the quality of the service offered.Looking forward to the next occasion to welcome you back,Best regards,Hiex Team

10/10 – Uitstekend

Mini

Awesome, will use again
4 nachten verbleven in februari 2024
Reactie van Amanda op 4 mrt 2024
Dear Mini, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

10/10 – Uitstekend

Ixchel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was a in excellent conditions, a little bit small, but kind of luxury. The staff was good as well.
1 nacht verbleven in februari 2024
Reactie van Hiex Team op 2 mrt 2024
Dear lxchel, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team

8/10 – Goed

Colleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice breakfast, easy shuttle to airport
1 nacht verbleven in februari 2024
Reactie van Hiex Zurich Team op 25 mrt 2024
Dear Colleen,thank you for staying with us.Also for the nice feedback.We hope to welcome you soon again.

10/10 – Uitstekend

Nadav

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in februari 2024
Reactie van Amanda op 25 feb 2024
Dear Nadav, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 21 feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 – Goed

MITSUYA

1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 21 feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 – Matig

Markus

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quality of Food is absolutely unacceptable Hilde the microwav oben and Kirchen is Dead! No fresh Food and the breskfast was also losest Level - But expensive ! Never again
1 nacht verbleven in februari 2024
Reactie van Amanda op 20 feb 2024
Dear Markus, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach out to contact us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. With Regards HIEX Team

8/10 – Goed

Csaba

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
functional Hotel at a good price point, Parking is an issue.....
1 nacht verbleven in februari 2024
Reactie van Hiex Team op 14 feb 2024
Dear Csaba, Thanks for appreciating your recent stay with us. We're glad that you had a comfortable stay in our rooms. However, we apologize for the others aspects of guest service which failed to meet your expectations. We hope to be on track regrading this in the future and we also hope to host you more successfully! Best Regards, Guest Experience Team

10/10 – Uitstekend

Christophe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bon hôtel proche de l'aéroport. Parking très cher.
1 nacht verbleven in februari 2024
Reactie van Amanda op 10 feb 2024
Dear Christophe, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team

8/10 – Goed

Dominique

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 13 feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Dan Heinrich, Herzlia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Proximity to the airport
1 nacht verbleven in februari 2024
Reactie van Amanda op 10 feb 2024
Dear Dan, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team

10/10 – Uitstekend

normand

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Amanda op 6 feb 2024
Dear NORMAND, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy at Zurich Airport!
Great hotel — close to airport and small town of Ruemlang where there is a train to Zurich!! Ate dinner in town one night and st hotel second night!
1 nacht verbleven in januari 2024
Reactie van Amanda op 4 feb 2024
Dear Charles, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

10/10 – Uitstekend

Dana P

1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 2 feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 – Goed

Lac Huy David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It's convenient if just overnight for connection
1 nacht verbleven in januari 2024
Reactie van Amanda op 4 feb 2024
Dear Lac,Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Conveniently close to the airport.
Conveniently close to the airport.
1 nacht verbleven in januari 2024
Reactie van Amanda op 31 jan 2024
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

8/10 – Goed

jan

1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 21 mrt 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 – Matig

Elizabeth

Reisde met familie
Negatief: Personeel en service, voorzieningen
While the room was sold as a family room able to accommodate 4 travellers, the sofa bed was a single sofa bed, so there was no way it could accommodate 2 children sleeping on it. It was very disappointing as if we knew, we would have booked 2 rooms. There were also only 3 towels in the room and we called house keeping to get an additional towel delivered, which never came.... Overall, really poor experience, especially when one has a very long flight back to Australia the next day...
1 nacht verbleven in januari 2024
Reactie van Amanda op 29 jan 2024
Good morning Elizabeth, I'm sorry the room didn't mach your expectations however you have the mesures and all information about the bed size on Expedia.com.

8/10 – Goed

Jae Min

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Amanda op 22 jan 2024
Dear Jae, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services