Hotels in Bur Dubai, Emiraat Dubai

A wonderful stay for family's that need a pool at the end of a busy day. Staff were excellent and very helpful, breakfast was excellent and the wifi worked first try with good coverage and speed. Only comfort complaint was hard mattress on fold out bed for kids.

The room had a smell. The breakfast is average not worth the money been charged

This was my 3rd time staying but this time only for 2 nights. Staff is nice and friendly, rooms are clean, location is wonderful and love the glass standing shower even though there is a huge bath tub. Plenty of courtesy water, love the remote controlled lights and A/C control and you feel very much at home. I still can not understand why are they using such a cheap iron and iron bar inside the rooms for a 5 star hotel. Once I checked in I wanted to iron my shirt for the next day but the iron did not work just like the first time I had came to this hotel. But after calling the house keeping they replaced it right away. Had asked for a room facing the main road but of course given a room facing the back. Overall it is a nice hotel but I just think they need to pay more attention to each guests as individual and not as numbers. I have stayed in other 5 star hotels and the staff is way more upbeat and knows the guest by their names. I would not mind coming back to this hotel.

Quality stay for what we pay............. Excellent Housekeeping, Fast service, Quality Food in Hotel Restaurant. Location is excellent. Very near to most of the places. Easy access.

It was a small 5 star hotel, it's bit far from the metro but most of the hotel far from metro too. Dubai is a big city, taxi all the time. But the staff are friendly and remember your name or your room number. I don't think other hotel staff can recognize you. Nice food and spa and pool (small pool) but less people too.

lovely time, relaxing and comfortable. best guest services, recommended great restaurants and activities. always provided water in the room.

As you immerse yourself into the real Dubai, from the friendly staff to the souks this hotel represents all that you could want. A two minute walk to the Rulers Court where we shared tea with the same locals as royalty and US presidents, and local to the souks and abras to tabe you across the Creek.

No problems except that the room was not ready until 3.00pm. We arrived at approx 7.30am after long flight from Sydney. We were then told that the only facility to freshen up was at the swimming pool, which we found on the roof with no staff in attendance, although our luggage was stored by the hall porter. We felt that more could have been done to help us, a complimentary cup of coffee and a muffin would have been appreciated.

Like to thank Mr. Robinson and Mr. Linn for making our stay very special. Overall, staff was extremely friendly and helpful. Also, Ms. Rose at the front desk was great and very accommodating. Thank you Raffles for your exceptional service.

The hotel location is very good. Not in a crowded area and just 5 minutes away from all the major malls. Staff is excellent. Food is very good. Highly recommend this hotel.