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Beoordelingen van Accra Luxury Apartments at The Gardens

4 out of 5
Accra Luxury Apartments at The Gardens
Third Circular Road, Cantonments, Accra

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 267 van 357 beoordelingen" "
Gastenscore: 8 - Goed. 37 van 357 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 357 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 357 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 357 beoordelingen" "

9,4/10

Netheid

8,0/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service
no breakfast or only late due to several useless excuses. Only one towel and has to ask for fresh one. Lights, plugs on un-logic locations. No proper bed sheets. Building still under construction. Maybe good place for tourists not for business people.
3 nachten verbleven in november 2019
Reactie van Accra luxury Apartments op 25 nov 2019
Hello We appreciate you for your feedback. We are thankful you stayed at our property. We apologise for any inconveniences you faced during your stay at our property. We note that our apartments are built to standard and all plugs are fixed for easy access. All the same, we apologise for any inconveniences. We look forward to hosting you again.

2/10 – Ontzettend slecht

Yakie, Port Harcourt

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I rated all terrible because I located the property (name was different from what I booked), and they said that I didn’t have a reservation with them!! Last night was terrible for me!
1 nacht verbleven in april 2024

10/10 – Uitstekend

joenetta, atlanta

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property had good security my contract person Eric was very helpful and reachable. The limit number of towels, no dish clothes, hand soap or hand towels for the bathroom. Unit could use a little more kitchen utensils
8 nachten verbleven in april 2024
Reactie van Accra Luxury Apartments op 27 apr 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

6/10 – Redelijk

Danatus

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
restaurant did not have adequate supplies
5 nachten verbleven in april 2024
Reactie van Accra Luxury Apartments op 27 apr 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

8/10 – Goed

fanila

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was my second stay here and there’s no comparison to my first stay. Emmanuel was very helpful and accommodating. He exceeded my expectations. He showed great concern to the horrible stay I had initially and rectified the situation. My apartment this time around was clean, spacious with living room and balcony, and it felt like home away from home. My favorite amenity of facility was the pool, staff will clean it every morning and cafe within the complex with good food and tasty smoothie options. I will definitely stay here again, only thing I would change is the bed it’s a little too hard for me but overall great stay.
5 nachten verbleven in april 2024
Reactie van Accra Luxury Apartments op 27 apr 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

4/10 – Matig

Latisha

Positief: Netheid, staat van de accommodatie en faciliteiten
16 nachten verbleven in april 2024
Reactie van Accra Luxury Apartments op 27 apr 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 – Uitstekend

Glenn

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Place was killer but I arrived 7p & left 7 hours later. I plan to stay again if I get back there & recommend it highly - just try to not be rushed so you can enjoy the place
1 nacht verbleven in april 2024
Reactie van Accra Luxury Apartments op 27 apr 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

6/10 – Redelijk

Bright Kankam

Reisde met een groep
Positief: Netheid
Apparently the Embassy Gardens we booked was changed to ‘Pearl in the City’ and according to the host they had a problem with their facility at Embassy Gardens. The new apartments has Dstv alright but restricted to watching a few channels. As football fans we asked about why they don’t have the full bouquet to watch the EPL and other leagues? We were told we have to pay for the upgrade. They took 200gh from me. After paying for the room I paid for the DSTV and the interesting thing is that it’s for a month though I stayed for 4days… Not sure I’m ever staying with this host again.
4 nachten verbleven in april 2024
Reactie van Accra Luxury Apartments op 28 apr 2024
We appreciate your feedback, hosting you at the other apartment was an upgrade, in as much as we know that was not what you booked, we came in with a better alternative to make up for the emergency we had in the apartment booked. Your dstv channel request was outside the free package provided hence your payment for an upgrade which was communicated to you prior to your checkin.

8/10 – Goed

MELVIN, Chicago

2 nachten verbleven in april 2024

6/10 – Redelijk

Zainab

Disappointing. While the apartment was nice, it turned out to be a private type rental in a very busy very noisy residential block.
5 nachten verbleven in maart 2024
Reactie van Accra Luxury Apartments op 28 apr 2024
We appreciate your review as this is the first time we’re hearing of our apartments being noisy, had this been brought to our attention sooner, we would have resolved it immediately as we do not allow noise making in our apartments. Nonetheless we’re much grateful for your feedback.

2/10 – Ontzettend slecht

Francis

1 nacht verbleven in april 2024
Reactie van Accra Luxury Apartments op 27 apr 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 – Uitstekend

Sheila

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Super pool, and fitness room. Friendly staff.
7 nachten verbleven in maart 2024
Reactie van Accra Luxury Apartments op 3 apr 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 – Uitstekend

Gabi

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place
4 nachten verbleven in maart 2024
Reactie van Accra Luxury Apartments op 3 apr 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 – Uitstekend

Yaw

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I liked everything about this property
1 nacht verbleven in februari 2024
Reactie van Accra Luxury Apartments op 17 mrt 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

8/10 – Goed

Gary

Positief: Netheid, staat van de accommodatie en faciliteiten
Require an ATM in the facility
4 nachten verbleven in maart 2024
Reactie van Accra Luxury Apartments op 8 mrt 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 – Uitstekend

Amundam

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was very comfortable and accommodating for myself and my friend. Easy to communicate with the agent upon arrival, lovely facility and beautiful pool space. The restaurant on site often delays with breakfast delivery, but overall the food was tastey.
Reactie van Accra Luxury Apartments op 8 mrt 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 – Uitstekend

Dan

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice Place Love it
Reactie van Accra Luxury Apartments op 29 feb 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

8/10 – Goed

Hiroyuki, Minatoku Akasaka

Positief: Netheid
周りは何もないです。
3 nachten verbleven in februari 2024
Reactie van Accra Luxury Apartments op 11 feb 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 – Uitstekend

Isaac, Fairfield

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Frank (the attendant) was very helpful. He assisted in so many ways and was always willing to listen.
1 nacht verbleven in januari 2024
Reactie van Accra Luxury Apartments op 22 feb 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 – Uitstekend

Vasile Cristinel

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very good communication with the host, I recommend to arrange the airport shuttle, for a quick transfer to location. Both Chester (shuttle driver) and Hariett (hostess) were helpful and opened in solving my requirements. Nice & clean apartment, as presented in pictures. Safe location, with gate access and several good resataurants nearby.
Reactie van Accra Luxury Apartments op 11 feb 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 – Uitstekend

Yaw

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Accra Luxury Apartments op 11 feb 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 – Uitstekend

Mark

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Dope! Will rent again
3 nachten verbleven in januari 2024
Reactie van Accra Luxury Apartments op 4 feb 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

4/10 – Matig

Arthur

Positief: Staat van de accommodatie en faciliteiten
I paid for an apartment and was given a studio. Will never stay there again
1 nacht verbleven in januari 2024
Reactie van Accra Luxury Apartments op 4 feb 2024
We’re very sorry about this experience, we’ve payed down measures to ensure this doesn’t occur again. Looking forward to another stay with us where we turn it around.

10/10 – Uitstekend

Laurie

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great stay the second time. Thank you!
4 nachten verbleven in januari 2024
Reactie van Accra Luxury Apartments op 4 feb 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

4/10 – Matig

Simon

2 nachten verbleven in januari 2024
Reactie van Accra Luxury Apartments op 4 feb 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

8/10 – Goed

Laurie

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Accra Luxury Apartments is named Embassy Gardens on Google Maps. It is located in a very central location in Accra where it is easy to get a taxi or uber from. The local attractions and all of the best restaurants are within a 10 -15 minute drive from the hotel. I would highly recommend the 3-bedroom apartment for your travels. The rooms are spacious and clean. The only issue is the showers in Ghana often leak because they aren't sealed properly so many times there was water tracking throughout the unit. I would suggest bringing a towel as hotels aren't very open to providing extra towels as they are in the USA. Lastly, I would note that the property manager is not as attentive as you would expect for a hotel of this caliber. Many times it felt as if we were bothering him, he would not always provide the items we asked for until the next day and we did not receive any membership benefits during our stay.
4 nachten verbleven in januari 2024
Reactie van Accra Luxury Apartments op 4 feb 2024
Thanks for your review, you’re right accra luxury apartments have various locations with the embassy gardens as 1 of it, sorry you had some set back with your host, in cases like that kindly reach out to is on our company number which is on the listing.

6/10 – Redelijk

Sheronda, Milwaukee

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
The community with the host was amazing. He was very helpful and kind. Initally we stayed in room A003 which was a very nice unit. I decided to extend our stay and we were moved to room C221. C221 was a complete downgrade. The furniture was worn, stained and faded. The bedside tables were cheap and the wood was peeling. The beds felt like concrete as they were very hard. The kitchen table and living room table had stains. The price was not worth the stay. The good part about the hotel is the host. He was very pleasant and stored our bags.
1 nacht verbleven in januari 2024
Reactie van Accra Luxury Apartments op 4 feb 2024
Many thanks for your review, the first room given to you was an upgrade which the team informed you will be moved into your main booking. We apologize that you didn’t like this as compared to the first room A003. The quality assurance team has taken another look into the decor and sofa so all issues raised will be checked on. Thank you once again for staying with us. We will inform your host about your appreciation also.

6/10 – Redelijk

Jenai

Zakenreiziger
Reactie van Accra Luxury Apartments op 4 feb 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 – Uitstekend

Lovely

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean property. Love the washer in the kitchen and the balcony. Great housekeeping and check in service as well
1 nacht verbleven in januari 2024
Reactie van Accra Luxury Apartment op 16 jan 2024
Hello LovelyThank you for taking time out to write a review. We’re glad you had a wonderful experience. Looking forward to hosting you again

10/10 – Uitstekend

Frank

Positief: Netheid, staat van de accommodatie en faciliteiten
The neighborhood was very serene and walkable. Safety was never an issue and the people are very friendly. Really did enjoy my stay. The property was very well kept and rooms were very clean
11 nachten verbleven in december 2023
Reactie van Accra Luxury Apartments op 16 jan 2024
Hello Frank,Many thanks for taking out time to write us a review. We’re glad that your experience with us was exceptional. Looking forward to hosting you again.

10/10 – Uitstekend

Aaron

6 nachten verbleven in december 2023
Reactie van Accra Luxury Apartments op 4 feb 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

8/10 – Goed

Marcus

Positief: Netheid, comfort kamer
4 nachten verbleven in december 2023
Reactie van Accra Luxury Apartments op 4 feb 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

2/10 – Ontzettend slecht

Kevin

Reisde met een groep
I booked at this property but then when i reached there, they suddenly informed me that my reservation has been moved to other property due to “unforeseen situation” i asked what happened but they kept hiding the reason, I wasn’t told anything, i knew they sold my room to other people, and i was told by some other hosts that this is what they do to other customers, when they get paid more from what you paid. You’ll just be surprised that you’ll be staying to another different property which is not even equal to the property. And i tried to deny the transfer but i was told if i dont want that i should cancel the resevation. In general This was an horrible experience ever
3 nachten verbleven in december 2023
Reactie van Accra Luxury Apartments op 4 feb 2024
Hello Kevin We appreciate your review and will like to clarify some few concerns, we apologize that you didn’t get the property you booked due to an emergency maintenance problem that needed immediate attention, we offered you another apartment with the same standards. We duly apologize for it and want to assure you that we didn’t sell out the room.

2/10 – Ontzettend slecht

Christel

5 nachten verbleven in december 2023
Reactie van Accra luxury Apartments op 4 feb 2024
Hello ChristelMany thanks for taking out time to give a review.

10/10 – Uitstekend

Samuel

Positief: Netheid, comfort kamer
My stay was amazing, property was super clean and comfortable. Will highly recommend.
1 nacht verbleven in december 2023
Reactie van Accra Luxury Apartments op 16 jan 2024
Hello Samuel,Many thanks for taking out time to write us a review. We’re glad that your experience with us was exceptional. Looking forward to hosting you again. Warm regards

10/10 – Uitstekend

Gabrielle

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was the best stay I had in Accra. I will definitely be back pool and garden area is immaculate and restaurant is delicious. Room was clean and also had washer dryer for quick cleaning. Bathroom had a good design clean and relaxing.
Reactie van Accra Luxury Apartments op 4 feb 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
Terrible Experience
An hour before check in, I received email due to maintenance issue, I will be staying at a sister property - Pine Court for the first night and moved back to The Garden the next day. I got to Pine Court in check in and nobody had a clue about this arrangement. And when I say nobody, I mean the security guy. I waited for a good 20-30mins without AC for someone to show up and apologized. Finally checked in and requested if I could stay there for my entire stay instead of moving again to which she agreed. Boy, what a mistake. The AC in one of the bedroom didn’t work. Couldn’t sleep the whole night. Came to “fix” it. It worked for about 30mins and stopped working. I sent a message again. Didn’t get a response until the next day. I decided to check out and spend the final night elsewhere.
3 nachten verbleven in december 2023

10/10 – Uitstekend

James, Hamilton

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the stay
10 nachten verbleven in november 2023
Reactie van Accra Luxury Apartments op 16 jan 2024
Hello James,Many thanks for taking out time to write us a review. We’re glad that your experience with us was exceptional. Looking forward to hosting you again. Warm regards

8/10 – Goed

Melissa

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in november 2023

8/10 – Goed

Serina

Reisde met een groep, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The property was clean. The big pool was nice. We were looking for more "luxury" as the name implied, but it was just an average apartment. The body towels were extremely hard and worn out. The rug in the bathroom near the shower got really wet from water coming out shower seams. Paid for daily breakfast in advance, but menu seemed limited. A few of the days they were out of items we wanted so it made ordering difficult since breakfast was paid for in advance. There was a dollar limit per person and the difference paid if a person went over. Wasn't a fan of the washer/dryer combo. Took clothes longer to dry and they still seemed damp.
2 nachten verbleven in november 2023
Reactie van Accra Luxury Apartments op 26 nov 2023
Thank you for your review,Serina. We appreciate your feedback and we hope to give you an excellent your experience on your next stay.

10/10 – Uitstekend

VINCENT

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nana was phenomenal
1 nacht verbleven in november 2023
Reactie van Accra Luxury Apartments op 26 nov 2023
- Thank you so much for your kind words and for choosing our apartment! We're thrilled to hear that you had a wonderful experience. It was a pleasure having you as our guest, and we hope to welcome you back soon.

10/10 – Uitstekend

Lasharee

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent facility!
2 nachten verbleven in november 2023
Reactie van Accra Luxury Apartments op 26 nov 2023
- Thank you so much for your kind words and for choosing our apartment! We're thrilled to hear that you had a wonderful experience. It was a pleasure having you as our guest, and we hope to welcome you back soon.

8/10 – Goed

John

Positief: Netheid, comfort kamer
It was good experience and l enjoyed my stay
2 nachten verbleven in november 2023
Reactie van Accra Luxury Apartments op 26 nov 2023
- Thank you so much for your kind words and for choosing our apartment! We're thrilled to hear that you had a wonderful experience. It was a pleasure having you as our guest, and we hope to welcome you back soon. - Thank you so much for your kind words and for choosing our apartment! We're thrilled to hear that you had a wonderful experience. It was a pleasure having you as our guest, and we hope to welcome you back soon.

10/10 – Uitstekend

Mya

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service! Beautiful facility and everyone was very hospitable.
1 nacht verbleven in november 2023
Reactie van Accra Luxury Apartments op 26 nov 2023
- Thank you so much for your kind words and for choosing our apartment! We're thrilled to hear that you had a wonderful experience. It was a pleasure having you as our guest, and we hope to welcome you back soon.

10/10 – Uitstekend

ORAL

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Consistently great service
3 nachten verbleven in november 2023
Reactie van Accra Luxury Apartments op 14 nov 2023
Thank you so much for your kind words and for choosing our apartment! We're thrilled to hear that you had a wonderful experience. It was a pleasure having you as our guest, and we hope to welcome you back soon.

10/10 – Uitstekend

Tijuana

Reisde met een groep
Positief: Netheid, comfort kamer
Great option to hotels
The accommodations were nice and convenient. I would highly recommend this as an option to a hotel and plan to stay again the next time I am in Ghana.
3 nachten verbleven in oktober 2023
Reactie van Accra Luxury Apartments op 12 nov 2023
Thank you so much for your kind words and for choosing our apartment! We're thrilled to hear that you had a wonderful experience. It was a pleasure having you as our guest, and we hope to welcome you back soon.

6/10 – Redelijk

Kaneisha

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, comfort kamer
The coordinator, Mr. Chester, was so kind and customer-oriented to make my stay comfortable, like taking me to a nearby supermarket on the 1st day when I do not know any shops around the hotel.
5 nachten verbleven in oktober 2023
Reactie van Accra.Luxury op 28 okt 2023
We're delighted to hear about your positive experience. Your feedback is much appreciated, and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Hiroyuki

Positief: Netheid, comfort kamer
Staff are all good, and hospitality are excellent
6 nachten verbleven in oktober 2023
Reactie van Accra.Luxury op 24 okt 2023
Thank you, Hiroyuki, for your feedback. We're glad to hear that all of our staff provided excellent hospitality. Your comments are much appreciated, and we hope to serve you again in the future.

10/10 – Uitstekend

Leslie, London

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Abigail was a great host and easily contactable if we needed anything. The room was great and fitted with all the appliances you needed. Cleaners kept the apartment very tidy. Would stay there again!
5 nachten verbleven in oktober 2023
Reactie van Accra.Luxury op 24 okt 2023
Thank you for your positive review. We're delighted to hear that Abigail was a great host, and you found the room well-equipped with all the necessary appliances. It's wonderful to know that the cleaners maintained the apartment's tidiness. We look forward to hosting you again.