Spahotels in Accrington

'Wifi out of service in whole hotel, room not ready at arrival 3pm, diner almost 45 min. waiting. Windows in room not closing. Not Mercure hotel level !'

'Owner was rude before we even got to the property (sent me a video telling me she was fed up of lazy people and came across very aggressive). When we arrived at the property it was in poor condition. There was black mold in the bedrooms, missing paint on the walls which were barely covered by paintings. It said it could sleep 12 people but it barely fit 8 of us. There was a limit on the time we could go into the garden and use the hot tub. Also there was a camera pointed directly at the hottub...

'The hotel and lake setting is beautiful. The spa is too expensive when you are limited to only two hours when it is extremely quiet.'

'Expecting refurbished spa disappointed with condition Six people were awaiting entry at 6.30am let in five minutes late.windows rattled from wind regularly was assigned another room which was more spacious and good.limited to two pillows for couple people offering limited support.Food was good and well presented thank you.'

'Second stay and a whole much better. Breakfast excellent as ever, room facilities were in good condition, including a working fridge except for a broken window handle. Still couldn't turn the radiator off, so too hot and the Spa could be more accessible with priority given to staying guests.'

'The decoration and cleanliness of the hotel was outstanding, along with the spa facilities, Bennett’s Restaurant and the hotel breakfast room. The food was delicious with a nice selection. The staff were polite, friendly and helpful, we will be back ⭐️⭐️⭐️⭐️⭐️'