Trap

Beoordelingen van Holiday Inn Express Adelaide City Centre, an IHG Hotel

4 out of 5

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 566 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 342 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 55 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 1001 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice room, clean room. Breakfast ok. Basic breakfast. Great value.
3 nachten verbleven in december 2019
Reactie van Eva op 2 jan 2020
Thank you for taking the time to review our hotel. It is great to hear that you enjoyed your stay with us. Hope you will come back and visit us soon!

8/10 – Goed

Don

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quite suitable for a 2 night stay. Quiet, very dark room and very basic buffet breakfast
2 nachten verbleven in april 2024
Reactie van The Reservations Team op 2 mei 2024
Dear Don, Thank you for choosing to stay with us and for sharing your experience. We're thrilled to hear that you found our hotel suitable for your two-night stay and enjoyed the tranquility and darkness of your room.Your feedback regarding the breakfast buffet is appreciated, and we will certainly take it into consideration as we strive to enhance our offerings to ensure a more satisfying experience for our guests.We're grateful for your patronage and hope to have the opportunity to welcome you back for another visit in the future.

10/10 – Uitstekend

Gillian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved everything about the hotel…staff were friendly and very helpful….would not hesitate to stay again.
4 nachten verbleven in april 2024
Reactie van The Reservations Team op 2 mei 2024
Dear Gillian, Thank you for your fantastic review! We're thrilled to hear that you loved everything about your stay at our hotel and that our staff were able to make your experience memorable with their friendly and helpful service.It's incredibly rewarding to know that you wouldn't hesitate to stay with us again. We can't wait to welcome you back for another wonderful stay in the future!

2/10 – Ontzettend slecht

Alida

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van The Reservations Team  op 30 apr 2024
Dear Alida, Thank you for taking the time to share your feedback. We appreciate your insights and will use them to improve our services.We would like to understand more about your experience. Please feel free to contact our management team at our Adelaide hotel to discuss your concerns further.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

8/10 – Goed

Steve

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is excellent as is the condition of the property, the included breakfast is a welcome bonus. My only complaint is that the bed was hard and uncomfortable, otherwise I would rate it 5 stars
2 nachten verbleven in april 2024
Reactie van The Reservations Team op 29 apr 2024
Dear Steve, Thank you for sharing your feedback with us! We're glad to hear that you found our location excellent and enjoyed the condition of our property, as well as the included breakfast. Your satisfaction is our priority, and we're delighted that these aspects of your stay met your expectations.Regarding the bed, we understand the importance of a good night's sleep, and we appreciate your honesty in sharing your experience. Your feedback is valuable to us as we continuously strive to improve our accommodations. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Thank you for choosing to stay with us!

10/10 – Uitstekend

Alan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very friendly and helpful. Room was perfect for sleeping, quiet and excellent black out blinds
2 nachten verbleven in april 2024
Reactie van The Reservations Team op 29 apr 2024
Dear Alan, Thank you for the wonderful 5-star review! We're delighted to hear that our staff made your stay enjoyable with their friendly and helpful service. Providing exceptional guest experiences is our top priority, and we're thrilled that our team's efforts resonated with you. It's also fantastic to know that you found your room perfect for sleeping, with its quiet ambiance and excellent blackout blinds. Ensuring our guests have a comfortable and restful stay is important to us, and we're glad we could deliver on that promise. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future. Until then, safe travels!

6/10 – Redelijk

Karl Michael

Positief: Netheid
Habe nicht verstanden warum mein Kreditkaten Konto sofort mit 50 Dollar belastet wurde. Bei anderen Hotel wird nur die Kreditkarte hinterlegt, falls zusätzliche Gebühren oder Kosten entstehen. So wurde mein Konto belastet und soll nach rund 7 Tage wieder gutgeschrieben werden. Wo liegt da der Sinn dahinter. Und was mach ich, wenn Geld nicht gutgeschrieben wird.
2 nachten verbleven in april 2024
Reactie van The Reservations Team op 29 apr 2024
Dear Karl, Thank you for sharing your concerns with us. We understand your inquiry regarding the 50 charge to your Credit Card account. At our hotel, we have a pre-authorization process in place to ensure a smooth check-in experience and to cover any incidental charges during your stay. This amount is held temporarily and should be released back to your account within approximately 7 days after check-out, depending on your bank's processing times. We appreciate your feedback on this matter. If you have any further questions or if the funds are not credited back to your account within the specified timeframe, please don't hesitate to contact our front desk, and we'll be happy to assist you. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.

10/10 – Uitstekend

kellie Elizabeth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great, organised, clean place to stay and a bonus breakfast included! Very helpful staff. Great location. Will definetly stay there again
2 nachten verbleven in april 2024
Reactie van The Reservations Team  op 15 apr 2024
Dear Kellie. Wow, thank you for the amazing review! We're absolutely thrilled that you had such a fantastic time with us.It's awesome to hear that you found our place to be organized, clean, and all-around great! And who doesn't love a bonus breakfast, right? Our team works hard to ensure that every guest feels welcome and taken care of, so we're thrilled to hear that they were able to make your stay even better.We can't wait to have you back! Kind regards,

10/10 – Uitstekend

neil

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very enjoyable stay excellent service close to free tram and restaurants and shopping. Would definitely stay here again very clean comfortable inviting atmosphere 😁 10/10 for us
4 nachten verbleven in maart 2024
Reactie van Reservations op 4 apr 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Karna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenience of access to anything we wanted to do or any place we wanted to go.
5 nachten verbleven in maart 2024
Reactie van Reservations op 25 mrt 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Tav

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service, staff were very accommodating. Great location and parking was extremely convenient. Highly recommended.
1 nacht verbleven in maart 2024
Reactie van Reservations op 25 mrt 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Fionnuala

1 nacht verbleven in maart 2024
Reactie van Reservations op 4 apr 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Tanya

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Holiday Inn Express Adelaide was in a great location. The hotel was clean and the breakfast was great before heading out for the day.
4 nachten verbleven in maart 2024
Reactie van Reservations op 25 mrt 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

natalie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Reservations op 11 mrt 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Christine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is close to restaurants, transport & tourist attractions and is reasonably priced.
1 nacht verbleven in maart 2024
Reactie van Reservations op 11 mrt 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

6/10 – Redelijk

Brett

Reisde met een groep
Positief: Netheid
Hotel was lovely and clean, but open toilet and shower in room, left no privacy for guests.
2 nachten verbleven in februari 2024
Reactie van Reservations op 11 mrt 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Alison

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great clean place to stay would stay again next time
2 nachten verbleven in februari 2024
Reactie van Reservations op 11 mrt 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 – Goed

Christine

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liked the luggage store room - the staff were very helpful and explained how we can leave luggage there for a reasonable time 😍
1 nacht verbleven in februari 2024
Reactie van Reservations op 11 mrt 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
1 nacht verbleven in februari 2024
Reactie van Reservations op 11 mrt 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 – Goed

Manfred

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dont know
2 nachten verbleven in januari 2024
Reactie van Reservations op 15 feb 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like that you can have breakfast without leaving the hotel and that it's included in the price but I'd like to see more GF and DF options.
1 nacht verbleven in februari 2024
Reactie van Reservations op 15 feb 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 – Goed

Charlie, Oaklands Park

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was very good Kym at the bar had excellent customer service! All the staff were nice shame there is no pool and the rooms are a bit small but great location.
1 nacht verbleven in december 2023
Reactie van Reservations op 15 feb 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Lars

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Reservations op 15 feb 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 – Goed

Kerry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Andrew

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would rate it 10/10 across everything. Staff were great. Room was everything I expected. Value for $ was probably the main criteria as I had checked online to find somewhere. Parking breakfast on top of clean, friendly and well situated. Definately will be back
1 nacht verbleven in januari 2024
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 – Goed

Natalie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in januari 2024
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Adriana

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
Great spot, staff were super friendly and accommodating, we had an issue with the toilet not flushing and were moved to another room, staff couldn’t have been more helpful or understanding if they tried.
2 nachten verbleven in januari 2024
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

6/10 – Redelijk

Kari

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Paikan löytäminen on ensinnäkin täysin mahdotonta GPS:n avulla se ohjaa 20km:n päähän. Parkkipaikan löytäminen, jotta pääsisis receptioniin on mahdotonta löytää. Ohjeet ovat liian pitkät ja näinollen sekavat.
1 nacht verbleven in januari 2024
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

4/10 – Matig

Po Chun Carmen

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Knowledge of reception staff is not up to standard
1 nacht verbleven in januari 2024

8/10 – Goed

Gayleen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel was fine,
7 nachten verbleven in januari 2024
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 – Goed

Izumi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Stefan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Angelos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was Awesome. Only problem i had was the Parking. Had to Park next door at a Car Park and had to purchase a ticket every time you used the car park.
4 nachten verbleven in december 2023
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

ANTONIO

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Marta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Great location and very clean . Great service
1 nacht verbleven in december 2023
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Helen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for Adelaide Oval and Rundle Mall. Room was clean, functional and comfy!
1 nacht verbleven in december 2023
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 – Goed

Ben

1 nacht verbleven in december 2023
Reactie van Reservations op 15 feb 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 – Goed

Ellie

Positief: Netheid, personeel en service
They have the creepy open toilet/shower combo with frosted glass. Can watch someone in the shower and on the toilet from bed
2 nachten verbleven in december 2023
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 – Goed

Charlie, Oaklands Park

Positief: Netheid, personeel en service
The staff are amazing in particular Kim at the bar above and beyond customer service. The rooms are clean but very small shame there is no pool. Buffet breakfast was very good lots of hot and cold options. 24/7 reception which is great.
1 nacht verbleven in december 2023
Reactie van Reservations op 15 feb 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay here
Great hotel, staff nice, fantastic location.
5 nachten verbleven in december 2023
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay in Adelaide
Great rooms. Awesome location. Wonderful helpful Staff. Good breakfast
1 nacht verbleven in december 2023

10/10 – Uitstekend

Dammike

3 nachten verbleven in december 2023
Reactie van Reservations op 15 feb 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Kathrin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Meegan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Reservations op 22 jan 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Damian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
14 nachten verbleven in november 2023
Reactie van Reservations op 14 dec 2023
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Jung Hwan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Reservations op 14 dec 2023
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Brett

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was a really nice place better then expected will stay again for sure
1 nacht verbleven in december 2023
Reactie van Reservations op 14 dec 2023
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Darren

5 nachten verbleven in november 2023
Reactie van Reservations op 15 feb 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 – Goed

Jason

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Reservations op 14 dec 2023
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

Wai Shan

Reisde met familie
Positief: Netheid, voorzieningen
Good
3 nachten verbleven in december 2023
Reactie van Reservations op 14 dec 2023
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team