Exterieur
Beschikbaarheid controleren

Beoordelingen van Maqan Hotel Almaty

4 out of 5
Maqan Hotel Almaty
Radlova Str. 17, Almaty

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 3 van 15 beoordelingen" "
Gastenscore: 8 - Goed. 7 van 15 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 15 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 15 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 15 beoordelingen" "

7,8/10

Netheid

8,2/10

Personeel en service

6,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

5,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Oh

2 nachten verbleven in september 2022

8/10 – Goed

Ahmed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2022

2/10 – Ontzettend slecht

Ekaterina

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The pictures on the hotel profile are very different from what it actually is. The shower in my room was broken and I have some hair on the bed & on the floor. Zero service and very limited food and drink options, which you can order only if a waiter comes to your room with a menu (you cannot even see a menu in advance, which is super inconvenient). I have no idea how this hotel got its 4 stars.
2 nachten verbleven in maart 2022
Reactie van Maqan hotel op 15 mrt 2022
We regret that your impession of our hotel was so bad, and we will do everything possible to satisfy your expactations in future!

6/10 – Redelijk

SANGHO

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2022

2/10 – Ontzettend slecht

Huseyin Cinar

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Berbat
Kulaklığım airpods u odada unuttum.oteli aradım dönüş bile yapmadılar. Çok kötü bir otel. Temizlik sıfır. Konuk kötü. Oda eski
2 nachten verbleven in november 2021

6/10 – Redelijk

Daniyel

Positief: Personeel en service
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2019
Reactie van Jumadiyev Danial op 5 okt 2019
Good afternoon! Thank you for staying with us. We appreciate your warm feedback. Looking forward in welcoming you back very soon!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chic Boutique Hotel with Great Service
When I arrived to check in, I was greeted by Danyial, the front desk clerk on duty. He was very helpful. The only thing that was inconvenient was that the hotel didn't have an ATM and nothing else nearby. Danyial helped me get a great driver for my ride to the airport. The design of the hotel was chic and sophisticated. The room and towels were new and clean. Breakfast was included and plentiful. It was located near to the airport. Overall, I had a wonderful experience with the friendly staff in the dining room, beautiful and clean room, modern and chic design and fantastic check in and check out. Just one suggestion, please add body lotion to the amenities. I have already recommended the hotel to my friends.
1 nacht verbleven in april 2019
Reactie van Danial op 21 mei 2019
Good afternoon! Thank you for choosing our hotel! We hope that your stay at the Maqan Hotel Almaty was both enjoyable and comfortable. Best regards, Dzhumadiyev Danial

8/10 – Goed

Olga

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Прекрасный вид из номера
Из номера прекрасный вид
Reactie van Anara op 14 mei 2018
Уважаемая Olga, большое спасибо за отзыв. С нетерпением ждем Вас!

8/10 – Goed

Aina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2018
Reactie van Anara op 6 feb 2018
Dear Aina, Thank you for your good rating for our hotel. We are looking forward in welcoming you soon! Sincerely, Anara Kospanovf

10/10 – Uitstekend

Wendy, HONG KONG

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Morden and new hotel
I thought the hotel is far from the city but it is not. However, you have to take taxi or uber to the city center which only costs you about 2 USD. It located near a big main road so easy to call uber. The hotel is new and big. Room is super good and cozy. The toilet is big and comfortable. We had two good nights there. The staff are helpful. They offer money exchange for us and helped to acquire about information of 5 days immigration policy. The hotel offers some people to put souvenirs to sell. My husband bought something there and staff is very nice to help.
1 nacht verbleven in december 2017
Reactie van Anara Kospanova op 22 jan 2018
Dear Wendy! On behalf of MAQAN Team let me to express my gratitude for taking your time to share such lovely feedback about our hotel. We are very glad that you liked your stay with us and we are doing our best to make the guest to feel like at home. We are looking forward in welcoming you and your husband at our cozy home place. Sincerely, Anara Kospanova

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable and clean!
Great Hotel! I was thoroughly impressed with the room and the attitude of the employees; however the entrance of the facility could be more attractive and inviting. Also, the location is good, but not conducive to walking to the various sites. That said, I would be willing to stay there again in the future.
1 nacht verbleven in september 2017

8/10 – Goed

Genaro II

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Modern hotel find in Almaty
Modern and clean. Staff are helpful and friendly. Nice restaurant.
1 nacht verbleven in juni 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer