Geachte mevrouw Schuurman,Bedankt voor het delen van een review van uw recente ervaring. Ons team hier bij The Highland House doet er alles aan om klantenservice van hoge kwaliteit te bieden, en we zijn verheugd te horen dat we een goede indruk op u hebben gemaakt. We hopen dat je ons snel weer bezoekt.Vriendelijke groeten,

Dear, Thank you for taking the time to leave us your feedback, we really appreciate it. We are sorry to read that you experienced some noise in the room. We hope to see you again at The Highland House! Kind regards, The Highland House Team

Dear Monica, Wow, 10 out of 10 - that is fantastic to hear! Thank you for choosing the Highland House. Creating a seamless travel experience is our priority and your perfect rating lets us know we have achieved that!It would be our greatest pleasure to welcome you again in the near future and until then, please do not hesitate to recommend us to your family and friends.Warm regards, Aichane Agut, Location Manager

Dear Stephanie, There is no better compliment than a perfect 10/10 and our guests appreciation of our team so thank you so much.We are delighted that you were impressed by the cleanliness of your well decorated room and that you slept well on the comfortable beds - nothing beats a good night sleep! On behalf of everyone working here at the Highland House, thank you for your glowing recommendation and we all can’t wait to welcome you back again soon! Warm regards, Aichane Agut, Location Manager

Dear Martha, What an honour it is to achieve this outstanding 10 out of 10 rating from you and to learn that your stay at the Highland House was nice and cozy. I am delighted that you appreciated the professional service my amazing team provided as well as our themed rooms and their unique amenities. Fantastic that you will come back to us in the future and I want to thank you for your glowing recommendation - this means the world to us! Until next time,Warm regards, Aichane Agut, Location Manager

Dear Susan, Thank you for your incredible 10 out of 10 rating. We are absolutely thrilled that you loved your stay at the Highland House and hope that our location in the heart of Amsterdam, as well as our comfortable accommodation, contributed to your high marks. Please come back soon and it would be great if you could share your experience with your friends and family. Warm regards, Aichane Agut, Location Manager

Dear Hou-Yu, Thank you so much for this outstanding review and the 10/10 rating following your visit to the Highland House. It makes me proud that you appreciated my amazing team who love what they do and who go above and beyond to ensure our guests happiness. As you well noted, we have an excellent location, which is within walking distance of most of Amsterdam's tourist attractions, shopping areas, fantastic eateries and nightlife. Your recommendation means the world to us and I hope to have the pleasure of welcoming you back again many more times. Warm regards, Aichane Agut, Location Manager

Dear Paul, Thank you for this perfect 10 out of 10 rating following your visit to the Highland House. We are delighted that our team made a great impression on you and that you loved your room. As you well noted, we have an excellent location, within walking distance of most of Amsterdam's tourist attractions. Fantastic that you will come back to us; we will be here waiting for you! Until next time, Warm regards, Aichane Agut, Location Manager

Dear Sedat, What an honour it is to achieve this wonderful 10/10 rating from you for your recent visit to the Highland House. We are delighted that you truly enjoyed your stay with us and we hope to welcome you back again soon. In the meantime, please do tell your friends and family all about us! Warm regards, Aichane Agut, Location Manager

Dear Gabriel, Thank you for your recent visit to the Highland House in Amsterdam. We are pleased to hear that overall you enjoyed your time with us although we always appreciate knowing what we did well and what we could have improved upon. It was lovely having you and we hope to welcome you back again in the future. Kind regards, Aichane Agut, Location Manager

Dear Jamil, Thank you for taking the time to review your stay with us and for your perfect 10/10 score - this really is appreciated. We are delighted that you were impressed by the cleanliness of our property and that our friendly team made such a great impression - they will be thrilled when we pass on your compliments. We agree that we have an excellent location in the heart of Amsterdam and within walking distance of the Amsterdam’s main shopping district. On behalf of all of us here at the Highland House, please come back soon and don’t forget to recommend us to your friends and family. Warm regards, Aichane Agut, Location Manager

Dear Teresa, Thank you so much for this generous 10/10 rating and we are happy that you loved the service we provided. We are delighted that we managed to meet your expectations and that you enjoyed the room that we accommodated you in - the Garage. We hope to have the pleasure of welcoming you back at the Highland House next time your travels take you back to Amsterdam and we trust that you will share your experience with your family and friends. Warm regards, Aichane Agut, Location Manager

Dear Andrew, Thanks for taking the time to leave a review on this platform and I am excited to see that you thoroughly enjoyed your stay here at the Highland House. It is great that you were impressed by the cleanliness of our property and that you loved the service my team provided. I am also happy that the facilities of our hotel and the comfort of your room has met your expectations. Please come back soon and don’t forget to tell your family and friends all about us! Warm regards, Aichane Agut, Location Manager

Dear Pamela, Thank you for taking time out of your day to provide this 5-star review with the Expedia online travel community!We are delighted that our friendly team made a great impression on you and we agree that we have an amazing city centre location in the heart of Amsterdam and within walking distance of all the main tourist attractions. On behalf of all of us here at the Highland House, please come back soon and we trust that you will share your experience with your friends and family. Warm regards, Aichane Agut, Location Manager

Greetings from downtown Amsterdam! It was our pleasure hosting you and we are delighted that we managed to meet or even exceed your expectations. We would like to thank you for your lovely 10/10 rating and our team here at the Highland House is looking forward to see you again soon. In the meantime, it would be wonderful if you could recommend us to your friends and family. Warm regards, Aichane Agut, Location Manager**Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

Dear Masamine,Thank you for your recent visit to the Highland House. We trust that you enjoyed your time with us, although it would have been lovely to hear what we did well and what we could have improved upon. Feedback from our guests is so important to us as it is from you that we learn and improve.It has been our pleasure to be of service to you and we look forward to welcoming you back again.Kind regards,Aichane Agut, Location Manager**Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

Dear Caroline, Greetings from the Highland House where we really do appreciate this 5 star review, this means that you had a wonderful experience with us which is great to hear. Thank you for highlighting the super team that we have working here as they really are a true asset to us and the reason why many of our guests return to us. We are delighted that our cleaning standards has met your expectations as well our excellent location in the heart of Amsterdam. It is fantastic that you will come back to us, we will be here waiting for you! Until next time, Warm regards, Aichane Agut, Location Manager **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

Dear JT, Thank you for your recent stay at the Highland House. We are happy to learn that overall you enjoyed your time with us although we always appreciate knowing what we did well and what we could have done better.. Thank you once again for being our guest and we hope to see you again in the near future. Kind regards, Aichane Agut, Location Manager **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

Dear Julie, What an honour it is to achieve a 10/10 rating from you for your recent visit to The Highland House. Thank you for sharing these lovely pictures and we are glad that you loved our wonderful city centre location in the heart of Amsterdam, close to Dam Square and within walking distance of all Amsterdam's major tourist attractions. Please do recommend us to your friends and family and we hope that it will not be too long before we are able to welcome you back. Warm regards, Aichane Agut, Location Manager **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

Dear Adam, What a pleasure it was to read your kind words regarding your recent visit to the Highland House and thank you for the perfect 5 star rating! I am delighted to see that you loved our themed rooms with their unique amenities and also our wonderful city centre location which is within walking distance of all major tourist attractions, restaurants, shops and nightlife. I hope to see you again soon and trust that you will recommend us to your friends and family. Warm regards, Aichane Agut, Location Manager. **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

Dear Erik, On behalf of all of us here at the Highland House, thank you for being our guest and we are delighted that you enjoyed your stay very much. It is nice to know that our friendly team took good care of you and we agree that we have a great location in the heart of Amsterdam and within walking distance of everything that this city has to offer. We hope you will come back and see us again and please do recommend us to your friends and family as it would be a pleasure to see them also. Warm regards, Aichane Agut, Location Manager **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

Dear Lasse, Thank you for choosing to stay with us here at The Highland House and for highlighting the incredible team that we have working here - they really are a true asset to us. It is so nice to know that you really liked your room and we agree that we have a wonderful city centre location in the heart of Amsterdam, close to Dam Square, Central Station and within walking distance of all Amsterdam's major tourist attractions. We are thrilled by the perfect 10/10 rating and your glowing recommendation, this means the world to us. We hope to have the pleasure of welcoming you back many more times. Warm regards, Aichane Agut, Location Manager **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

Dear Carrie, Thank you very much for awarding The Highland House with a five-star review! We agree that our hotel is a gem in the heart of Amsterdam. It is so nice to know that you appreciated your spacious game themed room and even our elevator. It was an absolute pleasure serving you and I hope that you will come back and see us again soon. In the meantime, please feel free to recommend us to your friends and family. Warm regards, Aichane Agut, Location Manager **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine*

Dear Mr./Mrs. Luis,Thank you for sharing a review of your recent experience. Our team here at The Highland House is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Kind regards,

Dear Mrs. Skotniski, Thank you for providing feedback on your recent experience at The Highland House. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon. Best regards, The Highland House Team

Dear Mrs. Charles-cole,Thank you for your stay at The Highland House Hotel and for leaving a review. We appreciate your time and effort. It gives us great pleasure to read that you have enjoyed your stay with us. Your review is of great importance to us, while this gives us the possibility to improve our service and standard. Best regards,

Dear Mrs. Lancia,On behalf of the entire team, we would like to sincerely thank you for your rating of ten stars!Such a high rating can only mean an incredible compliment to the team’s effort and we will make sure to share it with them. It would be our pleasure to welcome you back again in the near future!Kind regards,

Dear Mr. Boardman,Thank you for your stay at The Highland House Hotel and for leaving a review. We appreciate your time and effort.It gives us great pleasure to read that you have enjoyed your stay with us and that our staff made your stay pleasant.Your review is of great importance to us, and this allows us to improve our service and standard. We are looking forward to seeing you soon. Best regards,

Dear Mr. Francis,We appreciate you for taking the time to leave a comment and feedback on your stay, and we apologize to hear about your experience. Indeed, our hotel information is transparent and visible to everyone before making the reservation. Yet, we hold ourselves to the highest standards so of course, we have addressed this issue. Thank you again for your valuable feedback. We hope you will give us another chance to prove ourselves sometime soon.Best regards,

Dear guest,Thank you for leaving us feedback about your stay.We are sad to hear that you did not fully enjoy your stay with us! Indeed, we always encourage our guests to advise us of any issues or complaints during their stay with us, in this way we still have an opportunity in order to make things right before you leave our hotel. Our team members are always available to assist you, by dialing 9 from the room. Kindest regards,

Dear Mr/s. Valerie,Thank you for your review regarding your recent visit to our hotel. Feedback is important to us and will help us to continuously monitor our consistency and improvement pointsFinally, we will be happy to welcoming you as our guest in the futureWith kind regards,Eddy (Night Reception Hotel Sint Nicolaas)

Dear Mr. Khan,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Warmest regards,

Dear Mr. Izurieta,Thank you for your stay at The Highland House Hotel and for leaving a review. We appreciate your time and effort.It gives us great pleasure to read that you have enjoyed your stay with us!Your review is of great importance to us, while this gives us the possibility to improve our service and standard. Looking forward to seeing you soon. Best regards,

Dear Mr. Murray,Thank you for sharing your review. We value feedback of all guests which helps us to improve our services and facilities. I will share your feedback with the relevant department who will look into where to possibly improve. We do hope to welcome you back! All the best. Kindest regards,

Dear Mr. Price,Thank you for your stay at The Highland House Hotel and for leaving us an excellent review. We appreciate your time and effort.It gives us great pleasure reading that you have enjoyed your stay with us!Your review is of great importance to us, while this gives us the possibility to improve our service and standard. Looking forward to seeing you soon. Best regards,

Dear Mr. Brekke,Thank you for giving us your feedback and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Warmest regards,The Highland House Team

Dear Mrs. Asha,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Warmest regards,The Highland House Team

Dear Mrs. Collado Dalda, Thank you for sharing a review of your recent experience. Our team here at The Highland House is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Kind regards,The Highland House Team

Dear Mrs. Amy,We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.Kind Regards,

Good morning Mr. Jeff,Thank you for your review regarding your recent visit to our hotel. Feedback is important to us and will help us to continuously monitor our consistency and improvement pointsFinally, we will be happy to welcome you as our guest in the futureWith kind regards,Eddy (Night Reception Hotel Sint Nicolaas)

Dear Mr./Mrs. On behalf of the entire team, we would like to sincerely thank you for your rating of five stars!Such a high rating can only mean an incredible compliment to the team’s effort and we will make sure to share it with them. It would be our pleasure to welcome you back again in the near future!Kind Regards,The Highland House Team

Dear Mr. Daniel,On behalf of the entire team, we would like to sincerely thank you for your rating of 10/10!Such a high rating can only mean an incredible compliment to the team’s effort and we will make sure to share it with them. It would be our pleasure to welcome you back again in the near future!Kind regards,Highland House Team

Dear Mr./Mrs. Pui Man,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to reach back to us! Kind Regards,

Dear Mrs,Thank you for your stay at The Highland House Hotel and for leaving a review. We appreciate your time and effort.It gives us great pleasure reading that you have enjoyed your stay with us.Your review is of great importance to us, while this gives us the possibility to improve our service and standard. Checkout our Instagram page and our website for promos that you might be interested in. Looking forward to seeing you soon. Best regards,