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Beoordelingen van Anaheim National Inn

2 out of 5
Anaheim National Inn
2784 W Lincoln Ave, Dale Ave cross street, Anaheim, CA

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 60 van 353 beoordelingen" "
Gastenscore: 8 - Goed. 64 van 353 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 353 beoordelingen" "
Gastenscore: 4 - Matig. 50 van 353 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 106 van 353 beoordelingen" "

5,8/10

Netheid

6,2/10

Personeel en service

6,4/10

Voorzieningen

5,4/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Liliana

Positief: Netheid
1 nacht verbleven in januari 2024
Reactie van GM op 30 jan 2024
We appreciate your positive feedback about our hotel Anaheim National Inn. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worth the stay
Staff was very friendly, check in and out was super quick and easy. Room was nice, everything was great for our needs. My only concern was how tight parking was, but well stay again for sure!
2 nachten verbleven in december 2023
Reactie van GM op 27 dec 2023
Dear guest,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you.

8/10 – Goed

Angelita

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was convenient
2 nachten verbleven in november 2023
Reactie van GM op 1 dec 2023
Dear Angelita,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you.

4/10 – Matig

Andrea

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Liked the location and price, didn’t like the maintenance (old and dirty).
1 nacht verbleven in november 2023
Reactie van GM op 10 nov 2023
Thank you for staying with Anaheim National Inn. We have all renovated rooms. If you felt our room is old and dirty, you should call our motel office right away. The way we didn't charge you any room deposit, we would upgrade your room right away if you called us about old and dirty room. Thank you for your review.

2/10 – Ontzettend slecht

Cat

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I wasn't even able to check-in. The on-site manager was very rude and told me to get off the property! I was completely appalled at his horrible attitude. I also checked the cleanliness of the pool and it was absolutely disgusting! I will never ever come back here! It was the worst hotel check-in experience of my entire life!!
1 nacht verbleven in oktober 2023
Reactie van GM op 5 nov 2023
Guest never come to check in at the hotel, so we already issued the refund.

6/10 – Redelijk

Sophia

Positief: Personeel en service
The price was fair for what I needed for a one night stay. I would consider it an option again. I think some things could be cleaned a little more like the rack with the hangers had some odd brown spots. The person at check in was really nice.
1 nacht verbleven in september 2023
Reactie van GM op 28 sep 2023
Thank you for your reviews.We immediately took action and cleaned the spots on the hanger rack. We really apologize for that.We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you.

8/10 – Goed

Frank

Positief: Netheid, personeel en service en comfort kamer
Perfect for what I needed
I went to a 2-day music festival, and just needed to stay overnight. Got there shortly after check-in time started. Staff was friendly. Was assigned a parking spot, which was nice. Didn't have to worry about finding a spot when I got back to the show. Didn't know there'd be a fridge and microwave in my room. Bed wasn't all that comfortable, but better than the mattress at the last place I stayed at. Went to the show. Got back around midnight. No craziness going on in the neighborhood. Was able sleep soundly. Checked out by 11 am. Would stay here again.
1 nacht verbleven in september 2023
Reactie van GM op 22 sep 2023
Dear Frank, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. We are going to improve better mattress, Thank you for your suggestion. Thank you.

10/10 – Uitstekend

Benedikt

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean room and location. Very kind and helpful staff.
1 nacht verbleven in september 2023
Reactie van GM op 15 sep 2023
Dear Benedikt,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you.

10/10 – Uitstekend

Rene

1 nacht verbleven in september 2023
Reactie van GM op 13 sep 2023
Dear Rene, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you.

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very polite courteous and more than willing to help the view is nice the room was spectacular comfortable and very clean
1 nacht verbleven in september 2023
Reactie van GM op 5 sep 2023
Thank you John for staying at Anaheim National Inn. We always give the priority to our valued guest, and you experienced it during your stay. Thank you for your reviews.

2/10 – Ontzettend slecht

Tony

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van GM op 1 sep 2023
Thank you for staying at Anaheim National Inn.Please share your experience, so we can look in it and take care to solve the problem.Thank you for your reviews.

4/10 – Matig

Yira

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No guest allowed if not there for check in and the delivery of message was a bit harsh from female front desk worker.
1 nacht verbleven in augustus 2023
Reactie van GM op 8 aug 2023
Thank you for staying at Anaheim National Inn.We are sorry that you felt inconvenience about not allowing Extra Guest and about our guest policies. You can choose room type and number of beds as per your total guests at reservation time. We have setup for Auto reply message and it's delivered right after completing reservation. It has all details.Thank you.

8/10 – Goed

Jose

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van GM op 8 aug 2023
Dear Jose, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you.

10/10 – Uitstekend

Estevan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff was friendly and the room was nice and clean!
1 nacht verbleven in juli 2023
Reactie van GM op 31 jul 2023
Thank you Estevan for your reviews.We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to book the room at our hotel, through Expedia.We look forward to seeing you again.Thank you.

6/10 – Redelijk

Marat

1 nacht verbleven in juli 2023
Reactie van GM op 29 jul 2023
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you.

10/10 – Uitstekend

Venise

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in juli 2023
Reactie van GM op 28 jul 2023
Dear Guest Venise, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. Thank you for staying with Anaheim National Inn. We look forward to seeing you again to serve you better services.Thank you.

2/10 – Ontzettend slecht

Andrea

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My reservation was for a non-smoking room and when I checked in, they gave me a smoking room which smell horrible, I was not even able to sleep due to the smell. One night there was enough to never come back. Also, the room was very dirty. Do not stay here.
1 nacht verbleven in juli 2023
Reactie van G.M. op 24 jul 2023
Thank you for staying with Anaheim National Inn.Sorry for your inconvenience but, you yourself reserved a smoking room (see your reservation with Expedia that they sent right after you made a reservation). At check in time, we explained that you had a smoking room reserved and you did not complain or say anything at that time. If you had said that you wanted a non smoking room we would have been happy to change your room if it was available. All of our rooms are neat and clean.Thank you again for your reviews.

6/10 – Redelijk

sonia

2 nachten verbleven in juli 2023
Reactie van GM op 24 jul 2023
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you.

2/10 – Ontzettend slecht

Kami

4 nachten verbleven in juli 2023
Reactie van GM op 8 aug 2023
Thank you for staying at Anaheim National Inn.Please explain your complaint so we can improve that problems.Thank you.

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Rude check in staff.
1 nacht verbleven in juli 2023
Reactie van GM op 17 jul 2023
Thank you for staying with us.

2/10 – Ontzettend slecht

Daniel

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First off the manager is a disrespectful, misleading crook. We booked for 2 travelers, which was declared through Expedia AND the motel. I checked in and was waiting for my friend to arrive as they were a couple of hours behind, of which I let the manager know BEFORE checking in. I get settled and walk to the nearest pub for a beer. When my friend was set to arrive I left and went to check with the manager to see where they should park as we were assigned parking and did not want to take anyone else's space. He informed me there is only one spot per reservation. I ask if I can PAY for an additional spot. He starts yelling and say all the spots are full (a complete lie there were 11 spots available all night). When I told him that I would like a refund, he refused saying there's no refunds. I remind him that I purchased trip insurance through Expedia and would need A COPY of the contract to file a claim, to which he said he would call the cops. I call Expedia as there is no way to finish the claim without corresponding paper work, and after 2 HOURS, Expedia was able to get a claim filed for me. That to me screams fraudulent behavior so I reported him to the BBB. As far as the room? Cigarette burns everywhere, small, dirty. And there were at least 3 roaches crawling around. I am lucky I got my $100 cash deposit back but honestly worst experience at any motel in orange county, period. I don't know how this lazy, disrespectful cheat has a business license, IF he has one...
1 nacht verbleven in juli 2023
Reactie van GM op 28 jul 2023
Thank you for your reviews.

6/10 – Redelijk

Jose

1 nacht verbleven in juli 2023
Reactie van GM op 5 aug 2023
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you.

10/10 – Uitstekend

Iris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van GM op 26 jun 2023
Dear Iris. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you

10/10 – Uitstekend

Jon

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Looks like new owner or management is really trying to clean the place up, and staff is very friendly and professional. The room was a little dirty, but not terrible for a smoking room
1 nacht verbleven in juni 2023
Reactie van GM op 26 jun 2023
Dear Jon. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you

6/10 – Redelijk

Ricardo

Reisde met familie
Parking was very limited.
1 nacht verbleven in mei 2023
Reactie van GM op 14 jun 2023
Thank you for staying with us. We have Free Parking for our guest.For convenience of our guest, we allowed 1 car per room and for that we have assigned parking. Everyone loved this facilities.We appreciates for your reviews.Thank you.

2/10 – Ontzettend slecht

Joe

1 nacht verbleven in juni 2023
Reactie van GM op 5 jun 2023
Thank you for staying with us and apricate for your review after good treatments.If you had any complain you could be tell us same time during your stay.

2/10 – Ontzettend slecht

Richard

2 nachten verbleven in april 2023
Reactie van GM op 11 apr 2023
Thank you for your reviews.

2/10 – Ontzettend slecht

Paul

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Front desk/ owner was rude, inconsiderate and lacked ethics. Confirms $100 deposit, hotel contract agreement states same $100. However, wants $150 cash deposit at window without exception, and then says then no room after completing check in. One person, no, smoke, no pets.Today when I called was told I checked in and deposit was $30 I paid per hotel.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Paul

Negatief: Personeel en service
Did not check in asking for $150. Deposit and on line showing $100
1 nacht verbleven in maart 2023

8/10 – Goed

Phoathnou

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room is more space and clean. Also, easy access to parking.
3 nachten verbleven in maart 2023
Reactie van GM op 26 mrt 2023
Thank you for staying with us and thank you for your reviews.

8/10 – Goed

Krista

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Will stay again
2 nachten verbleven in februari 2023
Reactie van GM op 25 feb 2023
Thank you for staying with us.We will look forward to see you again.

2/10 – Ontzettend slecht

Logan

Positief: Netheid
Negatief: Personeel en service, voorzieningen
3 nachten verbleven in september 2022
Reactie van GM op 16 apr 2023
Thank you

2/10 – Ontzettend slecht

Carlos

5 nachten verbleven in juli 2022
Reactie van mr op 17 jul 2022
Thank you.

10/10 – Uitstekend

Miguel

1 nacht verbleven in april 2022
Reactie van mr op 4 apr 2022
Thank you for staying with us, and appreciate for your reviews. Hope to see you again soon!

4/10 – Matig

Erica

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Sketchy location
The room was non smoking yet the odor was coming through from the room next door which was smoking and it was too strong that I ended up canceling my reservation. It was clean but the beds were not comfy. Room was run down.
2 nachten verbleven in december 2021
Reactie van mr op 4 jan 2022
Thank you for your review.

2/10 – Ontzettend slecht

Anna

Negatief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in oktober 2021
Reactie van GM op 15 okt 2021
Thank you.

2/10 – Ontzettend slecht

Homero

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021
Reactie van GM op 5 okt 2021
Thank you for staying with us and for your review. You made reservation for 1 person and you paid for only one person to Expedia/Hotel.com. You also registered with one person at hotel to at check In time. We also explained you about our policy and for extra guest, and you agreed with that. But after check in we find out that you had extra guest with you all the time upto check out. we called you 6 times in the room but you did not answer, we left the message on your given mobile number too, but you did not reply. When we called,You were inside the room with extra guest. So you lied. At check out time we told you everything and you accept that you lied to us. After all these we did not charge you for extra guest. You enjoyed your stay with your guest at our hotel, after that you wrote this review. So please think who is terrible. Thank you very much.

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly! Check in and check out were very quick and easy. I had stayed once before a couple years back and it was just as pleasant as an experience. Next time I am in Anaheim, I will certainly be returning to this hotel. Very affordable, very close to beach and theme parks, clean and just a very nice place to stay!
2 nachten verbleven in augustus 2021
Reactie van GM op 22 sep 2021
Thank you for staying with us. We will look forward to see you again soon. Thank you for your review.

8/10 – Goed

Cadence

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2021
Reactie van GM op 22 sep 2021
Thank you for staying with us. We will look forward to see you again soon. Thank you for your review.

8/10 – Goed

Daniel

Positief: Netheid, personeel en service
4 nachten verbleven in juli 2021
Reactie van GM op 5 aug 2021
Thank you for staying with us. Thank you for your review. We will look forward to see you again soon.

4/10 – Matig

Brendan

Zakenreiziger
Negatief: Personeel en service
1 nacht verbleven in juli 2021
Reactie van GM op 27 jul 2021
Thank you for staying with us. We are really sorry for any inconvenience. At check in time we informed you that we allow only one car/one room and you have to register that car at check in time. You didn't inform office that at night time you will park unregistered extra car in someone else assign parking. we were sold out and didn't have any extra parking. That guest has to wait outside in parking lot for long time because you parked your unregistered car to their parking.

4/10 – Matig

Fernando

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not worth of a hotel
The experience for this hotel was the worst. The room was really dirty. The chair they had in it was so dirty.
2 nachten verbleven in juli 2021
Reactie van GM op 20 aug 2021
Thank you for staying with us. We don't have these dirty sofa chair in any room. When you find our room this dirty, why did you stay in that room? why you didn't come to office and ask for refund?

4/10 – Matig

Alfredo

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021
Reactie van GM op 22 jul 2021
Thank you for staying with us. Thank you for your review.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room has microwave and fridge. Bathroom is clean. The outside hallway is narrow and there is only 1 exit to walk downstairs. That is a bit inconvenient when the room is all the way towards the opposite end.
1 nacht verbleven in juli 2021
Reactie van GM op 16 jul 2021
Thank you for staying with us. We have 2 exit to walk downstairs. we are sorry for inconvenient. Thank you for your feedback.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen
2 nachten verbleven in juli 2021
Reactie van GM op 21 jul 2021
Thank you for staying with us. Thank you for your review.

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in juli 2021
Reactie van GM op 21 jul 2021
Thank you for staying with us. Thank you for your review. We will look forward to see you again.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is close to freeways and store like walmart, dollar tree, disneyland.
4 nachten verbleven in juni 2021
Reactie van GM op 6 jul 2021
Thank you for staying with us. We will look forward to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service!
7 nachten verbleven in juni 2021
Reactie van GM op 28 jun 2021
Thank you for your review.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk was unkindness
1 nacht verbleven in juni 2021
Reactie van GM op 23 jun 2021
Thank you for your review.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El sevicio pesimo
4 nachten verbleven in juni 2021
Reactie van GM op 22 jun 2021
Thank you for staying with us.