Een buitenzwembad, parasols voor strand/zwembad
Beschikbaarheid controleren

Beoordelingen van Hotel Elisa

3 out of 5
Hotel Elisa
Beach Road, Sogi, Apia

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 21 van 121 beoordelingen" "
Gastenscore: 8 - Goed. 29 van 121 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 121 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 121 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 121 beoordelingen" "

6,4/10

Netheid

7,0/10

Personeel en service

6,8/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Eti

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

8/10 – Goed

Tua

Positief: Personeel en service
1 nacht verbleven in februari 2023
Reactie van Mandy op 12 feb 2023
Talofa TuaThank you for your review regarding your stay at Hotel ElisaWe hope that you enjoyed your stay with usLooking forward to seeing you again in the near futureGod bless

10/10 – Uitstekend

andrew

5 nachten verbleven in december 2022
Reactie van Mandy op 7 feb 2023
Thank you for choosing Hotel Elisa. We hope you enjoyed your stay with us looking forward to seeing you again in the near future

10/10 – Uitstekend

RUTA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022
Reactie van Mandy op 18 okt 2022
Thank you for choosing to stay with us. We hope that we made your stay a memorable one. Have a blessed week

10/10 – Uitstekend

Su’, Salt Lake City

Zakenreiziger
Positief: Netheid, personeel en service
Overall, I would consider Elisa in future travels to Samoa of course 👍
2 nachten verbleven in februari 2020
Reactie van Rina op 19 feb 2020
Talofa Su Thank you for your comment regarding your stay at Hotel Elisa. This is much appreciated We are glad that you enjoyed our hospitality We hope to welcome you again in the near future Have a blessed week Kind regards

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in november 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Good breakfast - range of options. The avocados were delicious.
3 nachten verbleven in oktober 2019
Reactie van Rina op 27 okt 2019
Talofa Thank you for your comment regarding your stay at Hotel Elisa We are glad you enjoyed your time with us We hope to welcome you back in the near future Have a blessed week Kind regards Hotel Elisa Reservations Team

10/10 – Uitstekend

MOLLY&FOU

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent Staff, close to our venue. Only there for the weekend.
2 nachten verbleven in oktober 2019
Reactie van Hotel Elisa Reservations Team op 10 okt 2019
Talofa Molly & Fou Thank you for your comment regarding your stay at Hotel Elisa. We are glad that you enjoyed your stay with us. We wish to welcome you again in the near future. Have a blessed week-end Kind regards

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in september 2019
Reactie van Rina op 9 okt 2019
Talofa Thank you for choosing to stay at Hotel Elisa, and we hope you enjoyed our hospitality. Have a blessed week Kind regards Hotel Elisa Reservations Team

6/10 – Redelijk

Thierry

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
Menage pas fait ptous les jours, articles de bains pas remplacés régulièrement. État général agréable.
10 nachten verbleven in september 2019
Reactie van Hotel Elisa Reservations Team op 9 okt 2019
Talofa Thierry Thank you for your comment regarding your stay at Hotel Elisa. This is much appreciated as this is the only way we can improve our services We apologize if it was not what you expected, however, we hope to welcome you again in the near future with better and improved services. Avoir un jour beni Kind regards

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value for money, friendly staff
Good location in town, good sized room with sea view. Decent breakfast
2 nachten verbleven in augustus 2019
Reactie van Reservations op 18 sep 2019
Talofa Thank you for your comment regarding your stay at Hotel Elisa. This is much appreciated. We hope to welcome you again in the near future Have a blessed week Kind regards Hotel Elisa

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanliness, collaboration, service etc are very acceptable...
3 nachten verbleven in juli 2019
Reactie van Reservations op 18 sep 2019
Talofa Thank you for your comment regarding your stay at Hotel Elisa. We are glad that you enjoyed your stay We wish to welcome you again in the near future Have a blessed week Kind regards Hotel Elisa

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The room was clean and location was great, the food was alright but either side are exceptional restaurants. The let down was the staff i emailed to organise a shuttle before i arrived and never got a response, asked for a map and they when asking about tours got blank looks so went to the information center and organised them myself and transfer when i left myself. The worst was receiving a 4.30am wake up call which i never asked for and then on check out didnt even get an apology for waking me in the middle of the night.
2 nachten verbleven in juni 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room, view and the pool I think the food was not really good tho
3 nachten verbleven in april 2019
Reactie van Hotel Elisa Reservations Team op 9 mei 2019
Talofa Thank you for your comment regarding your stay at Hotel Elisa. This is much appreciated as this is the only way we can improve. We hope to welcome you again in the near future with improved service. Have a blessed week-end Kind regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel Elisa was a great find. Whilst not 5 star, it is perfectly fine for a stay in Apia. The rooms were large and spotless, the bar was nice and food was tasty. The service is to be commended with reception staff in particular being extremely with several queries and bookings.
1 nacht verbleven in maart 2019
Reactie van Mandy op 3 apr 2019
Talofa Thank you for your comment regarding your stay at Hotel Elisa as this is the only way we can improve our services. . We are glad that you enjoyed our hospitality We look forward to welcoming you at Hotel Elisa in the near future. Have a blessed week Kind regards Hotel Elisa Reservations Team

4/10 – Matig

Ias

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Linens, towels, are terrible, fleas found crawling on bed sheets, sliding doors can't locked, Staffs ok, some are very helpiful, been asked for clean towels! We checked out and the towels never brought to our room
2 nachten verbleven in januari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Friendly staff, big and bright room, very poor and chargeable internet connection
2 nachten verbleven in december 2018

8/10 – Goed

ALEXANDER

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
неплохой отель в самом центре Апиа
неплохой отель в самом центре Апиа. В номере холодильник, кондиционер. Вполне просторно. За доплату организуют трансфер (выгоднее чем брать такси). Минус - крайне дорогой интернет
1 nacht verbleven in november 2018

10/10 – Uitstekend

Gabriekke, Melbourne, Australia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed our stay at hotel Elisa, will definately stay again Very clean, comfortable, great staff with a great price & location Cant go wrong with hotel Elisa!!
1 nacht verbleven in oktober 2018
Reactie van Rina op 17 okt 2018
Talofa Thank you for your comment regarding your stay at Hotel Elisa. We are glad that you enjoyed your stay with us and we hope to welcome you again in the near future. Have a blessed day Kind regards Hotel Elisa Reservations Team

10/10 – Uitstekend

Serah, Wellington

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Love it here, all staff's are good, always have a big warm welcoming. Love the room. We will be back 👍👍👍
3 nachten verbleven in augustus 2018
Reactie van Rina op 17 okt 2018
Talofa Serah Thank you for your comment regarding your stay at Hotel Elisa. We are glad that you enjoyed it and we hope to welcome you again in the near future. Have a blessed day Kind regards Hotel Elisa Reservations Team

8/10 – Goed

Kiwi, auckland NZ

Positief: Netheid, personeel en service en comfort kamer
Would return
Nice hotel. Only 5 mins to town. Staff were the best. So friendly!! Room was perfect for me. Clean and really good size.
3 nachten verbleven in augustus 2018
Reactie van Rina op 22 aug 2018
Talofa from Hotel Elisa Thank you very much for your comment regarding your stay with us. We appreciate it as that is the only way we can improve. We hope to welcome you again in the near future. Have a blessed week Kind regards Reservations Team Hotel Elisa

8/10 – Goed

Jane, American Samoa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice location within the town area. Friendly staff and crew. Very receptive of their hospitality toward their customers. Thank you for a wonderful stay.
2 nachten verbleven in juli 2018
Reactie van Atarina Fui-Devay op 17 jul 2018
Talofa Jane Thank you for your comment regarding your stay at Hotel Elisa, and we are glad that you enjoyed your stay with us. Hopefully we will see you again in the near future Have a blessed week Kind regards Hotel Elisa Reservations Team

10/10 – Uitstekend

Patsy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Book now
Perfect for your homebase while exploring

6/10 – Redelijk

Vea , Sydney Australia

Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Nice close to town
It was overall a great experience. Convenient that it was close to town, also friendly staff and room size was suitable to my family and I. Definitely would visit again
15 nachten verbleven in december 2017
Reactie van Hotel Elisa Reservations Team op 26 feb 2018
Talofa, Thank you for your comment regarding your stay at Hotel Elisa. We are glad that you enjoyed your stay with us We look forward to welcoming you again at your next booking Have a blessed week

8/10 – Goed

VAIS, NZ

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
GOOD LOCATION CLOSE TO TOWN AND GOOD VIEW TO SEA
VERY SAFE AND GOOD SERVICE. A LOT OF RELAXATION AND DO YOU OWN THING ON YOUR OWN TIME, STAFF WERE REALLY HELPFUL. BREAKFAST IS NICE AS WELL AS DIFFERENT MENU YOU CHOOSE. HANDY TO THE PHARMARCY IN CASE YOU NEED ANY MEDICATION IN A HURRY. CLEAN AND WELL LOOK AFTER ALL TIMES .
6 nachten verbleven in oktober 2017
Reactie van Hotel Elisa, Reservations Team op 28 nov 2017
Talofa, Thank you very much for your comment regarding your stay at Hotel Elisa. We loved having you stay with us and hopefully we will get to see you again in the near future. Have a blessed Christmas and a Prosperous New Year Kind regards

4/10 – Matig

Ofeira, Australia

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
,208 the room i was stay no good..bed cover is dirty smells..not enough towels no wifi..swimming pool no light for night swimming,no bath robes...no good
1 nacht verbleven in oktober 2017
Reactie van Reservations Team op 28 nov 2017
Talofa Ofeira, Thank you for your comment regarding your stay at Hotel Elisa. We apologise if your stay with us was not what you expected. We will try and improve our services and hopefully you will book with us in the near future. Have a blessed week-end Kind regards

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
nice seaview and comfort bed
nice to stay but is a bit too expensive and the breakfast cant choose
4 nachten verbleven in juli 2017
Reactie van Atarina op 24 jul 2017
Thank you for your comment regarding you stay at Hotel Elisa. We hope to improve on what you have mentioned Have a blessed day

6/10 – Redelijk

Lia

Dated facilities
Just need to upgrade on linen and maybe some of the room facilities. Dated
2 nachten verbleven in juni 2017
Thank you for your comments regarding your stay at Hotel Elisa We will try and improve our service and facilities Have a blessed day Kind regards Hotel Elisa

8/10 – Goed

Norman

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenience near the heart of Apia
We chose this hotel for a convenient overnight stay prior to a 6am flight. The area was convenient and the on-site restaurant was satisfactory. There were also an other couple of restaurant options within about 250m. Room was spacious and basic. Bathroom was adequate.
Talofa Thank you for your comment regarding your stay at Hotel Elisa Hope to see you in the near future Kind regards Hotel Elisa

10/10 – Uitstekend

Serah Faaiuaso

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our stay here at the hotel was great awesome Team here at the hotel are great.... the service is great
Talofa Serah Hope you arrived home safely Thank you for staying with us We look forward to welcoming you again in the near future Kind regards Atarina Fui-Devay Reservations

4/10 – Matig

Tasi

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Poor security, no private car parking, someone stole all 4 wheel caps of my rental car, I paid extra money for that, Also my booking already paid by credit card, I did change the room when I arrived, because the condition of the room, I thought will be refunded or deducted from my new bill, $200 something a night, but no water or milk

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Room with air-condition much better than shared bathroom areas
Reactie van Reservations op 4 jan 2017
Talofa Thank you for staying with Hotel Elisa We look forward to welcoming you again in the near future Kind regards Reservations

4/10 – Matig

Riah, Nz

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Needs a lot of work
Some rude staff members. Room was budget, ripped floor mats and no house keeping for our room/section. Treat everyone and everywhere in ya hotel facility the same; regardless of rooms bought. Bad experience. Ain't going back.

10/10 – Uitstekend

Eleonora

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van General Manager op 20 sep 2016
Talofa Eleonora Thank you for choosing Hotel Elisa. We look forward to welcoming you at our Hotel in the near future. Have a blessed day Kind regards Reservations Team Hotel Elisa

4/10 – Matig

James, Auckland

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Cheap rooms at this hotel are substandard .
The rooms were sub standard to the average tourist. Bed was ok but everything else left a lot to be desired. The hotel was half full but when inquiring about an upgrade, they offered a price (Nearly 4 times what I had already paid) which was above the internet rate. They could have offered a deal and doubled their take for a room rate plus earning some goodwill. I stayed in the room I had paid for. Food was mediocre and overpriced because you could walk next door to the Amanaki for better foods and beer at better pricing.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Angry
disgusting

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Budget
Budget part is behind main building. Nice surprise for arrivals. Anyway in overal good. AC rooms with inside windows, rooms with fan are good value for money and most of them has windows facing outside or pool area.

6/10 – Redelijk

Roman

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten

6/10 – Redelijk

Kristen

Positief: Netheid
Cheap and Close to town.
I stayed in the budget section of the hotel. It wasn't glamorous and was quiet loud. Fan was nice, and room the was clean. Couldn't ask for much else.
Reactie van General Manager op 4 jan 2017
Talofa Kristen Hope you had a good and safe Christmas and start of a new year Thank you for staying with us We look forward to welcoming you at our Hotel in the near future Have a blessed year Kind regards Reservations Hotel Elisa

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was okay. I guess maybe that is why it was cheap.

4/10 – Matig

20,Denmark

Negatief: Netheid, staat van de accommodatie en faciliteiten
corchroach on the walls
One night stay in one of the cheapest rooms. The reception and 1st floor looked really promising but then we got out to the cheap rooms. The bathrooms were small and dark and the kitchen smelt bad. Our beds were made neatly, but is was the giant corchroach on the wall that made us not stay one more night!

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Cheap and nasty
The hotel was the cheapest available so we did not expect much but I would also never recommend this to anyone. The facilities are dirty and basic, I would suggest paying a little (20-40 tala) more to get a place you may want to actually stay for breakfast for!

8/10 – Goed

Eldwin, Philippines

Positief: Netheid, personeel en service
Walking Distance from Downtown Apia
Value for money... Great for Transit passenger.
Reactie van General Manager op 20 sep 2016
Talofa Eldwin Thank you for staying with Hotel Elisa We look forward to welcoming you at our Hotel in the near future Kind regards Reservations Team Hotel Elisa

10/10 – Uitstekend

Lena , New Zealand

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Hotel
Nice hotel we stay in a cheaper room, but was nice and expected for the price we pay anyway. But we pretty happy and enjoyed our stay. The staff were awesome, very nice and friendly people. Close to town and everything anyway. So I will recommend to anyone and will tell our friends about it.
Reactie van Rina op 20 sep 2016
Talofa Lena Thank you for staying at Hotel Elisa We look forward to welcoming you again at our Hotel in the near future Have a blessed day Kind regards Reservations Team Hotel Elisa

4/10 – Matig

Ｔａｄ, 東京

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
問題多々あり
Ｃ／Ｉ時、フロントのスタッフはコンピュータに情報が入っておらず、私が持参のバウチャーをコピーしていた。（オリジナルを返してもらってなく、翌日返してもらった）。部屋は２階だがエレベータは無く、スーツケースは自分で階段を運び上げるしかない。 バスタブはなし。 翌日街を散策するのにマップを貰おうとして、昨日で品切れと言われた。 昼頃１度帰ったがベッドメイキングがされておらず、日曜日なのでやらないとのことだった。Ｃ／Ｏの時スタッフ（Ｃ／Ｉとは別人）から宿泊料の支払いを請求され、既に日本でクレジットカードで払っていること説明したが、これでは２重払いを強いられてしまう。全くスタッフ間のデータ共有が為されていない。
外観
部屋から外を見る
デスク
ベッド

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Booking problems
We got there and they had no knowledge of our booking plus we had to pay more when we had already paid for the room. Helpful people though

6/10 – Redelijk

Mareta, New Zealand

Positief: Netheid, personeel en service en comfort kamer
Excellent location in town overlooking the park and ocean. Closer to market, restaurant, shops, banks, clubs, bars, beach. Staff were very friendly and helpful. Back section where we were is basic and affordable. Shared bathroom and kitchen area needs an upgrade. New shower curtains, and vinyl maybe? Beds need new sheets and pillows. Be sure to double check your booking and room readiness before arrival. Room wasn't ready when we arrived at 10pm.

6/10 – Redelijk

Palagi Wife, Utah

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Cheap & clean, but very unorganized staff
The rooms were very comfortable and clean (and cool), but the front desk staff was terrible. They gave away our confirmed and prepaid room, and we had to wait 2 hours for them to get another room ready. They kept trying to charge us more for our prepaid room, even after we had left. The room itself was really comfortable and clean, but the front desk staff was such a nightmare I don't know if I'd stay there again or not.

6/10 – Redelijk

Starr, Oregon

Negatief: Comfort kamer
Eh...just OK
Cheap sleep and no fuss. The room was old, shabby and basic. Bathrooms were scary and shared down the hall. Room one was at the back in the older section and just had one ceiling fan. Overall it was just OK. There is a restaurant downstairs for dinner and breakfast with pretty good food. Hotel is within walking distance of the downtown and flea market. The sea wall is close by for watching the waves. Took at airport shuttle to the hotel for WST 50 and a taxi to the small regional airport for WST 15.