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Beoordelingen van Hyatt Regency Aqaba Ayla Resort

5 out of 5
Hyatt Regency Aqaba Ayla Resort
Marina Village Ayla Oasis, Aqaba

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 130 van 183 beoordelingen" "
Gastenscore: 8 - Goed. 34 van 183 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 183 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 183 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 183 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Gilles, Abu Dhabi

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great venue
2 nachten verbleven in maart 2024
Reactie van Reema Al-Bakri / Marketing Communications Manager op 14 apr 2024
Dear Valued Guest, Thank you for taking the time to review Hyatt Regency Aqaba Ayla Resort. We are pleased that our venue added to the convenience of your visit. Your review means a lot to us, and we look forward to hosting you again in the future. Best Regards,

6/10 – Redelijk

Abdalla

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful weather nice dining options but a bit pricey
2 nachten verbleven in februari 2024
Reactie van Reema Al-Bakri Marketing Communications Manager op 21 mrt 2024
Dear Guest, Thank you for taking the time to review Hyatt Regency Aqaba Ayla Resort. Your feedback serves as a tremendous source of motivation for our team to continue delivering exceptional experiences to all our guests.We look forward to welcoming you back in the future! Best Regards,

10/10 – Uitstekend

Esra'a

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in januari 2024
Reactie van Rochelle Bulan op 7 feb 2024
Dear Guest,Thank you for your 5 star review. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Ghayth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked that the hotel is at the heart of Ayla area which has plenty dining and shopping venues.
Reactie van Marketing Team op 18 feb 2024
Dear Valued Guest,Thank you for taking the time to share your wonderful experience at Hyatt Regency Aqaba Ayla Resort. We are pleased that our central location at Ayla Oasis added to the convenience of your visit. Your review means a lot to us, and we look forward to hosting you again in the future. Warm Regards,

10/10 – Uitstekend

ALHassan

1 nacht verbleven in oktober 2023
Reactie van Rochelle Bulan op 28 nov 2023
Dear Guest, Thank you for rating us. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Rochelle Bulan op 7 okt 2023
Dear Guest, Thank you for your perfect rating! We're thrilled to know you had an exceptional stay with us. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. We can't wait to host you again soon!Best Regards,

8/10 – Goed

Olga

4 nachten verbleven in september 2023
Reactie van Rochelle Bulan op 7 okt 2023
Dear Guest,Thank you for taking the time to rate your experience at our hotel. We appreciate your feedback. If there are any specific areas where we can improve and earn a higher rating next time, please feel free to share. We hope to welcome you back soon for an even better stay!Best Regards,

6/10 – Redelijk

Talal

Positief: Personeel en service, staat van de accommodatie en faciliteiten
.
3 nachten verbleven in september 2023
Reactie van Rochelle Bulan op 2 okt 2023
Dear Guest, Thank you for taking the time to provide your feedback. We appreciate your input and will use it to enhance our services. If you have any further comments or suggestions, please don't hesitate to share. We hope to have the opportunity to improve your experience on your next visit.Best Regards,

8/10 – Goed

Gil

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Rochelle Bulan op 15 sep 2023
Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your rating and are glad to hear you had a positive experience. If there's anything specific you'd like to share or if you have any suggestions for improvement, please feel free to let us know. We're here to ensure your next stay is even better.Best Regards,

10/10 – Uitstekend

Michael

2 nachten verbleven in augustus 2023
Reactie van Rochelle Bulan op 2 okt 2023
Dear Guest, Thank you for rating us. Looking forward on your next visit.Best Regards,

10/10 – Uitstekend

Kjetil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great resort in Aqaba
Had a great time at Hyatt Aqaba. Gated community with high security focus. Room looks great. Marina view is not worth the extra cost unless you get pool view. Aircondition is quiet and nice. Pool area is great. Free transportation to and from golf club. Good breakfast. Red restaturant has good food and service. Nothing to see or do in the local area unless you drive to Aqaba or somewhere else. Very hot in July.
4 nachten verbleven in juli 2023
Reactie van Rochelle Bulan op 6 aug 2023
Dear Guest, I'm delighted to hear that you had a wonderful experience at Hyatt Aqaba! It sounds like you thoroughly enjoyed the secure and tranquil environment of the gated community. The well-appointed room, quiet air conditioning, and impressive pool area definitely add to the overall comfort. Your insights about the Marina view and the pool view are valuable for future travelers looking to make the most of their stay.It's fantastic that you had the convenience of complimentary transportation to the golf club and relished the satisfying breakfast options. The positive mention of the Red restaurant's food and service is also noteworthy.Your advice about the local area and the high temperatures in July is a helpful heads-up for those planning to visit. While the resort seems to provide an ideal retreat, it seems the true adventure might require a short drive to Aqaba or other nearby destinations.Thank you for sharing your detailed feedback, and I hope your enjoyable time at Hyatt Aqaba leaves you with lasting memories!Best Regards,

10/10 – Uitstekend

Jose

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente ubicación e instalaciones para conocer Petra y wadi room desert
2 nachten verbleven in juli 2023
Reactie van Rochelle Bulan op 23 jul 2023
Dear Guest, Thank you for your wonderful review. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Lorenz

Reisde met familie
Nice hotel and nice facilities. Really nice rooms
2 nachten verbleven in juli 2023
Reactie van Rochelle Bulan op 9 jul 2023
Dear Guest, Thank you for your wonderful review. Were so glad that you enjoyed your stay. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Sam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property Pool overlooking the water Very convenient location Staff very courteous Highly recommended
1 nacht verbleven in juni 2023
Reactie van Rochelle Bulan op 19 jun 2023
Dear Guest, Thank you for your kind words and recommendation! We're delighted to hear that you found our property beautiful, enjoyed the pool overlooking the water, and appreciated our convenient location. We're also thrilled that our staff provided you with courteous service. We look forward to welcoming you back for another outstanding experience.Best Regards,

10/10 – Uitstekend

Or

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An amazing resort, loved every minute of it. Rooms are great, facilities even better, a good value for money. Food is a weak point, in both restaurants, and check-in/out process needs to be faster.
2 nachten verbleven in mei 2023
Reactie van Rochelle Bulan op 11 mei 2023
Dear Guest, Thank you for your amazing feedback! We're delighted that you loved every minute of your stay at Hyatt Regency Aqaba Ayla Resort. We appreciate your compliments on our great rooms and excellent facilities, as well as your feedback regarding the food and check-in/out process. Your comments will help us improve, and we hope to have the opportunity to welcome you back for an even better experience.Best Regards,

10/10 – Uitstekend

Ran, yavne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All
1 nacht verbleven in april 2023
Reactie van Rochelle Bulan op 12 apr 2023
Dear Guest, Thank you for rating us . Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Adam

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great experience
Great hotel. Looks and feels brand new. Located in a new gated marina. Huge suites. Nice pools and artificial beach. Good restaurants but little pricey. A lot of adult only areas so if you have big kids it’s a big plus so you can have a quiet time. Only major downside is they charge for the kids bed 20JD and that is after you already paid extra for a room with two children’s. There’s no sofa bed or anything for the kids to sleep on in a 84sqm suite.
4 nachten verbleven in april 2023
Reactie van Rochelle Bulan op 12 apr 2023
Dear Guest, Thank you so much for your wonderful review. Please accept our sincere apologies for the inconveniences that you had experienced. Rest assured that your comment has been shared to the appropriate hotel team to investigate and take action accordingly. Best Regards,

10/10 – Uitstekend

Ran, yavne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2023
Reactie van Rochelle Bulan op 11 mei 2023
Dear Guest, Thank you for rating us. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Pascal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023
Reactie van Rochelle Bulan op 9 mrt 2023
Dear Guest, Thank you for rating us. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

JOSE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El hotel es impresionante, cuanta con unas instalaciones magnificas, todo el personal esta pendiente y te ayuda. Quisiera mencionar en especial a Mutasin de recepcion, super amable y nos esplico todo genial.
2 nachten verbleven in februari 2023
Reactie van Rochelle Bulan op 9 mrt 2023
Dear Guest, Thank you for rating us. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Roar

1 nacht verbleven in november 2022
Reactie van Rochelle Bulan op 9 mrt 2023
Dear Guest, Thank you for rating us. Looking forward on your next visit. Best Regards,

8/10 – Goed

Rado

Positief: Netheid, personeel en service en voorzieningen
3 nachten verbleven in februari 2023
Reactie van Rochelle Bulan op 28 nov 2023
Dear Guest, Thank you for rating us. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Kristin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful!
1 nacht verbleven in december 2022
Reactie van Rochelle Bulan op 1 jan 2023
Dear Guest, Thank you for your wonderful review. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Mohammad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful
Reactie van Rochelle Bulan op 5 nov 2022
Dear Guest, Thank you for your review. Looking forward on your next visit. Best Regards,

8/10 – Goed

SHANI

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2022
Reactie van Rochelle Bulan op 26 okt 2022
Dear Guest, Thank you for rating us. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay!
Amazing hotel! It is elegant and chic, the design is beautiful and new, the rooms are big and comfortable, the food is great, the grounds are a dream!
1 nacht verbleven in oktober 2022
Reactie van Rochelle Bulan op 16 okt 2022
Dear Guest, Thank you for your wonderful review. Were so glad that you enjoyed your stay. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

maor

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel , great service.
3 nachten verbleven in oktober 2022
Reactie van Rochelle Bulan op 16 okt 2022
Dear Guest, Thank you so much for your wonderful review. Were so glad that you enjoyed your stay. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Khader

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022
Reactie van Rochelle Bulan op 9 okt 2022
Dear Guest, Thank you for rating us. Looking forward on your next visit. Best Regards,

8/10 – Goed

Michael

3 nachten verbleven in september 2022

10/10 – Uitstekend

islam

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Greater
3 nachten verbleven in september 2022
Reactie van Rochelle Bulan op 27 sep 2022
Dear Guest, Thank you for rating us. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Walud

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2022
Reactie van Rochelle Bulan op 18 sep 2022
Dear Guest, Thank you for rating us. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

islam

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing
3 nachten verbleven in september 2022
Reactie van Rochelle Bulan op 12 sep 2022
Dear Guest, Thank you for your 5 star rating. Looking forward on your next visit. Best Regards,

8/10 – Goed

diyaa

3 nachten verbleven in augustus 2022
Reactie van Rochelle Bulan op 8 sep 2022
Dear Guest, Thank you for rating us. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Irit

4 nachten verbleven in augustus 2022
Reactie van Rochelle Bulan op 8 sep 2022
Dear Guest, Thank you for rating us perfectly. Were so glad that you enjoyed your stay. Looking forward on your next visit. Best Regards,

6/10 – Redelijk

Layth

Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2022

4/10 – Matig

Asaf

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
No cribs? No beds for 4ppl stay in a suite?
Its not the 1st time I stay @Hyatt. Its the 1st time I place an order for 4 ppl in a room, and then requested to pay additional amount of 20 jod per rollout bed after discount for every child staying in the suite I have ordered. In addition, the infant staying with us could get a baby cot/crib, because they were fully booked. Not sure what can a family do in such case.
4 nachten verbleven in augustus 2022
Reactie van Rochelle Bulan op 8 sep 2022
Dear Guest, Thank you for sharing your recent experienced with us. Please accept our sincere apologies for the any inconveniences that you have experienced. Rest assured that we have shared your comment to the appropriate hotel team to investigate and take action accordingly. Sincerely,

10/10 – Uitstekend

israel

5 nachten verbleven in augustus 2022
Reactie van Rochelle Bulan op 8 sep 2022
Dear Guest, Thank you for your perfect rating. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Lisa

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Modernes Hyatt
Das Hotel ist wunderschön und großzügig angelegt. Wir hatten die Wahl zwischen Pool und Strandanlage. Wird viel von Großfamilien genutzt. Leider wird das Personal noch nicht einem Hyatt Standard gerecht. Das Management hat auf unsere Anmerkungen sofort offen reagiert.
3 nachten verbleven in augustus 2022
Reactie van Rochelle Bulan op 28 aug 2022
Dear Guest, Thank you for sharing your recent experienced with us. Please accept our sincere apologies for the any inconveniences that you have experienced. Looking forward to welcome you back again in the near future. Best Regards,

10/10 – Uitstekend

Elad

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2022
Reactie van Rochelle Bulan op 28 aug 2022
Dear Guest, Thank you for rating us. Looking forward on yournext visit. Best Regards,

2/10 – Ontzettend slecht

Tzlil

4 nachten verbleven in augustus 2022
Reactie van Rochelle Bulan op 24 aug 2022
Dear Guest, Thank you for rating us. Please accept our sincere apologies for the any inconveniences that you have experienced.Hope to regain your trust and better your experience in the future. Sincerely,

10/10 – Uitstekend

Aviv

4 nachten verbleven in juli 2022
Reactie van Rochelle Bulan op 18 aug 2022
Dear Guest, Thank you for rating us. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

afshin, Gilbert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is fantastic. What was challenging is finding the place. Navigation takes you to a nonexistent entrance. Took me 30 minutes of driving around to figure out where to go. Hotel is aware of the issue, but made no effort to warn guests prior to arrival on how to get there. This was a common issue with multiple guests I spoke with at the property.
1 nacht verbleven in juli 2022
Reactie van Rochelle Bulan op 18 aug 2022
Dear Guest, Thank you for sharing your recent experienced with us. Please accept our sincere apologies for the inconveniences you have experienced. Rest assured that your comment has been shared to the appropriate hotel team to take action accordingly. Sincerely,

10/10 – Uitstekend

Angie

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and honest staff. Love the pool and outdoor space (incl visiting cute cats). Good quality food, quick response to any issue. Would return. Only issue is room fridge barely cold.
5 nachten verbleven in juni 2022
Reactie van Rochelle Bulan op 13 jul 2022
Dear Guest, Thank you for your wonderful review. Were so glad that you enjoyed your stay. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Frances

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
all in all was a great experience
1 nacht verbleven in juni 2022
Reactie van Rochelle Bulan op 26 jun 2022
Dear Guest, Thank you for your wonderful review. Were so glad that you enjoyed your stay. Looking forward on your next visit. Best Regards,

4/10 – Matig

Eyas

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I didn’t like two points; 1st: I was asked to go pay early check-in and it was about $120 since there is no choices. 2nd: I was asked to pay the breakfast as well as I wasn’t informed while the checking-in process that the suite not included the breakfast.
1 nacht verbleven in juni 2022
Reactie van Rochelle Bulan op 26 jun 2022
Dear Guest, Thank you for sharing your recent experienced with us. Please accept our sincere apologies for the inconveniences that you have experienced. Rest assured that your comment has been shared to the appropriate hotel team to check and take action accordingly. Sincerely,

10/10 – Uitstekend

islam

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2022
Reactie van Rochelle Bulan op 17 jun 2022
Dear Guest, Thank you for rating us. Looking forward on welcome you back again in the near future. Best Regards,

10/10 – Uitstekend

Mahmoud

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property was good. I did not like that i made reservation in a suite for 4 yet i had to pay for additional bed.
2 nachten verbleven in juni 2022
Reactie van Rochelle Bulan op 11 jun 2022
Dear Guest, Thank you for sharing your review. Please accept our sincere apologies for not meeting your expectation . Sincerely,

10/10 – Uitstekend

Norouz

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in juni 2022
Reactie van Rochelle Bulan op 11 jun 2022
Dear Guest, Thank you for your wonderful review. Were so glad that you enjoyed your stay. Looking forward on your next visit. Best Regards,

8/10 – Goed

Mais

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location next to marine village is perfect, one gate closes at 1 am though. Ideal family stay. Great service
3 nachten verbleven in mei 2022
Reactie van Rochelle Bulan op 11 jun 2022
Dear Guest, Thank you for your review. Looking forward on your next visit. Best Regards,

10/10 – Uitstekend

Waleed

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service.
2 nachten verbleven in mei 2022
Reactie van Rochelle Bulan op 11 jun 2022
Dear Guest, Thank you for your wonderful review. Were so glad that you enjoyed your stay. Looking forward on your next visit. Best Regards,