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Beoordelingen van Absolute Hotel

3.5 out of 5
Absolute Hotel
Beybitshilik street, 47/2, Astana

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 13 van 38 beoordelingen" "
Gastenscore: 8 - Goed. 15 van 38 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 38 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 38 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 38 beoordelingen" "

8,4/10

Netheid

8,0/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Floran, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
mooi hotel voor een goede prijs, een lekker en uitgebreid ontbijt en in de buurt ook genoeg winkels of restaurantjes/koffiebarretjes. met de bus of taxi voor de deur kom je gemakkelijk in andere delen van de stad.
6 nachten verbleven in oktober 2018

6/10 – Redelijk

Geverifieerde reiziger

3 nachten verbleven in december 2019

6/10 – Redelijk

Geverifieerde reiziger

2 nachten verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Всё хорошо
Чистенько. Нумера просторны. Каша на завтрак имеется. Мягкий свет в нумерах.
2 nachten verbleven in november 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good mid-range business hotel, midway between Astana-1 railway station (the old one) and government plaza.
3 nachten verbleven in oktober 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Gut war, dass es eine Sauna und ein kleines Schwimmbad gab. Nicht so gut hat uns gefallen, dass die Klimaanlage an andere Zimmer gekoppelt war und deshalb nicht immer funktioniert hat. Leider konnte auf Lebenmittelunverträglichkeiten nicht reagiert werden.
10 nachten verbleven in september 2019

8/10 – Goed

Robert

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in september 2019

8/10 – Goed

Luca

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent hotel, clean and comfortable room. Breakfast good, Polite staff
2 nachten verbleven in augustus 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service
No-cooperative staff. Very bad service
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Roman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Абсолюте
Все отлично. Уровень 4 соответствует
2 nachten verbleven in augustus 2019

8/10 – Goed

Lee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The shower didn't have hot water twice when I went to use it but other than that for the price it was a great little hotel. Very comfortable room, quiet and clean
3 nachten verbleven in juli 2019

8/10 – Goed

Gulmira

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2019
Reactie van Administration of Absolute Hotel op 19 jun 2019
Dear, Gulmira! Thank you for choosing Absolute Hotel and your feedback! We are happy to get such high points from our guests! It is the best motivation for all staff of the hotel to keep up good work. Hope to see you soon at Absolute Hotel!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
4 nachten verbleven in april 2019
Reactie van Administration of Absolute Hotel op 19 jun 2019
Dear Anonymous! Thank you for choosing Absolute Hotel and your feedback! We hope that you liked the hotel and all facilities here. Thank you very much again and hope to see you soon!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2019
Reactie van Administration of Absolute Hotel op 19 jun 2019
Dear Anonymous! Thank you for choosing Absolute Hotel and your feedback! We hope that you liked the hotel and all facilities here. Thank you very much again and hope to see you soon!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
1 nacht verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great for the price
The place was nice and clean. Breakfast wasn’t always buffet, but it was usually good.
7 nachten verbleven in maart 2019

10/10 – Uitstekend

EUNSEOLWHA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
감사드립니다.
호텔직원분들의 친절함으로 너무나 편안한 숙박이 되었습니다. 그리고 택시기사분들도 너무나 친절하셨습니다.감사드립니다.
1 nacht verbleven in februari 2019
Reactie van Absolute Hotel op 6 mrt 2019
Thank you for your choice, miss Kim. We really appreciate your kindness review words and always glad to have you in our Hotel. best regards, Absolute Hotel

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2019

8/10 – Goed

M

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly Team and management in this Hotel. They pay attention to the guest and helping in any questions do you have. It doesn't matter at which time.
2 nachten verbleven in december 2018

10/10 – Uitstekend

Nicolas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super spacious, staff great especially Erlan price
Room very spacious and arguably one of the best deals in Astana. Super friendly staff especially Erlan at the front desk. 15 min ride to the center of actions and to most monuments. Tiny super market across the stress so convenient to buy snacks, drinks or cigarettes but not much nor many restaurants near by. Great deal will come back if I’m due to travel back to Astana.
5 nachten verbleven in november 2018

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2018

10/10 – Uitstekend

Kanat

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2018

10/10 – Uitstekend

DP, California, USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Hotel it's Like a 5 Star hotel at price of 4 star.. The BREAKFAST Was excellent and Elaborate The WIFI was Good.. The staff was very Efficient and effectively Trained. Specially the Receptionist ASEL. The Rooms were very SPACIOUS. I was impressed overall. Very Enjoyable stay.
1 nacht verbleven in april 2018

10/10 – Uitstekend

DP, California, USA.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Quality of Hotel and Room And Bathroom. Spacious Enough. Good Cleankiness. Great Staff very Hardworking and Honest. Staff very Helpful and Cooperative. Good WIFI Great Breakfast. Overall Great Value for Money I would definitely come to this hotel again.
5 nachten verbleven in april 2018

8/10 – Goed

SUNHO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
괜찮음
평범했음! 괜찮음
2 nachten verbleven in december 2017
Reactie van Reception op 1 feb 2018
Dear Sunho! Thanks for choosing Absolute Hotel! We appreciate your feedback and hope to see you soon again at the hotel!

6/10 – Redelijk

UK Traveller , London

Negatief: Personeel en service
An average hotel - but terribly rude staff!
Arrival in Astana was the first ever, so I relied upon the transfer service organised by the hotel. This consisted of the Kazakhstani Uber service meeting you at the aeroport. The car was relatively new-ish and pleasant - although very hot. Having never been, I accepted to pay the hotel what they charged - which seemed to be quite a bit more than if you organise the journey yourself. I did. The price was 5000 Tenge from the hotel to the aeroport. Customer Service was a concept lost on reception there. I was informed that I would be upgraded from a Single to a Twin Room. My protests that I had booked and paid for a Double Room were met with rebuttals and denials and an attitude in expression, that I was being awkward. Looking through old messages to prove my booking - and what I had paid, took a little time. Having successfully demonstrated that there was no upgrade - but an attempt to change my room to lower spec., the receptionist did not apologise. The room had poor quality and decrepit fixtures. Things like toilet paper had to be requested and were met with sneers. Another receptionist insisted that did not speak Russian but English, and it turned out her English was wore than my Russian. She criticised my English pronunciations - I am a native speaker! She lacked suitable language or customer service skills to be in a such a position. Internet was slow and often went down with little assistance from staff when help was sought. An average place with below average service
3 nachten verbleven in november 2017

10/10 – Uitstekend

Alex, Los Angeles, CA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice, clean, great location.
Hotel is right next to bus route 10 stop which goes directly to the airport and passes by most of the city's main attractions. Nice staff with decent English. They will store your luggage if you arrive early. Rooms are secure, clean, quite, with nice firm bed. Fantastic clean bathroom. Did not have faith that toilet could handle flushed toilet paper, so went Mexican style and used the basket next to it. Breakfast selection is decent, but not great. Highly recommend. Bus lines stopping at hotel: 9, 10, 19, 23, 33, 36, 81.
Hotel is right next to airport bus stop (
3 nachten verbleven in oktober 2017

8/10 – Goed

Graham, W Yorks

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good base for exploring Astana
About 2 km from railway station - easy to find, I chose to walk, having been on the train overnight. Early arrival so I paid extra for early check-in. Shower! Sleep! Very spacious room, I'd call it a suite, very good value for money. Clean & comfy. Tea & coffee always freely on tap from cafe area below. Decent breakfast. Astana is a great sprawling medium-rise city. Bus 19 runs every 10 mins from the railway station, past the hotel doors (bus stop is "Medical Institute") then away out 10 km south to the Mosque and National Museum - both must-see. 90 Tenge flat fare, conductor gives change.
1 nacht verbleven in september 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Decent hotel, nice staff.
Nice hotel. Friendly staff. Away from most of the attractions in Astana, however it's a quick taxi ride to see them.
1 nacht verbleven in augustus 2017

4/10 – Matig

Roman

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nicht so gut
An der Rezeption versuchte man zu betrügen,hab ein Taxi bestellt die Dame an der Rezeption wollte das doppelte kassieren vom üblichen Preis.Defektes Fenster war sehr kalt.Gutes Frühstück

6/10 – Redelijk

ali, US

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
Bad stuff
Nice hotel bad stuff. Poor breakfast. After 9.00 you couldnt anything for breakfast. Stuff is uninterrested.

6/10 – Redelijk

Helene

Positief: Netheid
Negatief: Personeel en service
Välj ett annat närmare citycenter
Vi besökte Astana för att se staden, vi fick bra hjälp av hotellets reception vid alla frågor, tyvärr var restaurang, bar & frukostvärdinna en katastrof

8/10 – Goed

adrien, London

Positief: Personeel en service, comfort kamer
Nice. .clean..friendly staff
Everything was ok .....no European channels. ....second day air conditioning stop working ...because of rain ....hahaha

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Hotel for an excellent price
Quick stopover, you need a taxi to get you from the hotel to the museums and so forth but it had a great feel for a really good price. Receptionists could do with a bit more tourism training, they were both lovely and helpful but some leaflets and more local knowledge would be great. Also they really need to sort out a good taxi firm.

10/10 – Uitstekend

Roza, Almaty, Kazakhstan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very comfortable hotel -older part of the city
This hotel experience only added to our enjoyment of our visit to Astana. From the moment we arrived the staff made us feel welcome and went our of their way to help us with organising a personal guide and bus for an overview tour of the city. Initially our rooms were quite a distance from each other, but on request they changed that for our convenience.

6/10 – Redelijk

Aliaksandr, Brescia

Positief: Personeel en service
Absolute hotel, Astana
Hotel e buono per il lavoro perché costa veramente poco. Non ce niente di particolare, le stanze sono abbastanza pulite. Non andava impianto di aria condizionata invece il riscaldamento non si poteva regolare e era molto caldo dentro. La colazione non e intercontinentale - una mattina non cera neanche il caffè, pero con questo prezzo non puoi pretendere di qualcosa in più. Comunque albergo e pulito e accogliente. P.s. in una delle stanze nella doccia cera puzza e l'ha fatto cambiare, ma e un problema solita del paese.

10/10 – Uitstekend

Ahmedkojo, Bishkek

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice personal
It was wonderful. Thank you.