Zitruimte lobby

Beoordelingen van Alanda Hotel

4 out of 5
Alanda Hotel
Tauelsizdik Avenue 33, Astana

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 12 van 15 beoordelingen" "
Gastenscore: 8 - Goed. 3 van 15 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 15 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 15 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 15 beoordelingen" "

10/10

Netheid

9,2/10

Personeel en service

10/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Yerden

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2021

10/10 – Uitstekend

Svetlana

1 nacht verbleven in januari 2021

8/10 – Goed

Tom Rune

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2019

10/10 – Uitstekend

Celia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chouette hôtel à la décoration classique
Restaurant : Attente longue, menu en anglais, personnel ne rendant pas la monnaie (environ 500ktzt), assiettes bien fournies et appétissantes, prix corrects Buffet petit dej : Copieux, beaucoup de choix en sucré et salé, carrément des plats du style poulet à la crème, endroit confortable et appaisant Chambre Spacieuse, propre, immense télé, literie confortable, clim cassée le 1er du coup changement de chambre Personnel : Anglais basique mais très accueillant et à notre service pour taxi, infos diverses et même check in des billets d'avion quand le site est exclusivement en kazakh Localisation : Pas au centre, centre commercial à 5mn à pied, taxi à 1500 kzt du centre (2000 au retour) avec l'app yandex moitié prix Bref, un hôtel fort sympathique avec de la musique français et reconnaissable de loin gras à son toi bleu
3 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
It is a bit far from the city centre, but we stayed only one night before flying home so for us it was not a problem. The only problem we had was that the restaurant doesn't have a menu in English! That is not ok in a 4 star hotel. We also had a waitress who didn't speak a word of English, but we got another one who spoke English (but didn't know what salmon is).
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Azam, New York-

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay was very pleasant and comfortable and great, hotel staff was very polite.
6 nachten verbleven in oktober 2018

10/10 – Uitstekend

Justas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable, nice and a good value hotel
The hotel looks nice and new, clean and well maintained. Rooms are spacious, breakfast selection with a touch of a local cuisine. Location of this hotel is convenient - 5 min. by taxi to the center of new part of Astana and - 10 min. to the old.
3 nachten verbleven in september 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good and perfectly located brand new hotel, great room
3 nachten verbleven in maart 2018

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Outstanding stay
I really enjoyed my stay here. The room was clean and comfortable. Staff was very helpful, professional, and respectful. It was quiet and secure, and it was close to shops. Internet was high speed and reliable.
2 nachten verbleven in januari 2018
Reactie van Abylaibek Iskakov op 7 feb 2018
Dear David, Warm greetings from Alanda hotel team! Thank you very much for choosing our hotel during your stay in Astana! We do appreciate for wonderful feedback. We will be glad to see you soon!

10/10 – Uitstekend

kim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alanda Jan 2018
The Alanda is superb value for money, it's clean, comfortable, has everything you'll need for a pleasant stay. staff couldn't be more helpful, whether getting taxis, a hot drink when you come in from the cold or anything else. The rooms well furnished, clean with everything you need. Depending what you are doing the location isn't right in the centre however has a small shopping mall virtually opposite and is a 10 min taxi ride to main area, taxis are very cheap so that's no issue. I cone regularly for business and would definately stay here again.
3 nachten verbleven in januari 2018
Reactie van Abylaibek Iskakov op 7 feb 2018
Dear Kim, Warm greetings from Alanda hotel team. Thank you very much for choosing our hotel during your in Astana! We do appreciate for wonderful feedback. Hope to see you soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2017

10/10 – Uitstekend

Frank, Abu Dhabi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Astana All-Stars
The front desk and management staff went above and beyond the call of duty every day. No request was too outlandish-including organizing a 2 day trip to Omsk. A world class experience during the World Expo 2017. THANK YOU! Our trip to Astana was super!
5 nachten verbleven in augustus 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay.
Wonderful place, excellent restaurant.
1 nacht verbleven in juli 2017
Dear Sir/Madam! Thank you for choosing our hotel and your comment! We always happy to see you in ALANDA Hotel!

8/10 – Goed

Robert, Southampton UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Hotel
I had previously booked into another hotel but refused to stay there due to poor wifi, no tea and coffee making facilities and no international TV channels. I sat in that hotel's foyer using wifi and found the Alanda hotel on ebookers. The Alanda is a new 4/5* hotel with excellent rooms and facilities. Conveniently the Alanda is situated within a short walk to the Astana Shopping Mall. Taxis are cheap and usually cost 1000 to 2000 Tenge or 3 to 5 UK pounds to downtown about 10 minutes away. Also not too far to walk to town. This hotel is excellent quality and the only criticism I will make is about breakfast. No toast, no variety of cereals and the scrambled egg was very very poor. Maybe a little more effort by the culinary staff would have warranted top marks. However, this is a variable which can rapidly be improved. Maybe the chefs should visit the Bon Bon cafe in Almaty for culinary training. The quality their was excellent. The Alanda is an excellent hotel with massive potential. The wifi was strong and stable, The rooms are excellent, the staff were most helpfull. International TV channels very restricted and need a broader package. However, as previously indicated the culinary staff need a little more imagination and experience. That can easily be rectified. I would certainly stay there again. I am sure the variables will be improved to match all of the standards at this hotel.
Evening shot 10pm.
Daytime with Astana Mall over the road.
A staircase in Alanda
Waiting for a lift on 5th floor.
4 nachten verbleven in juli 2017
Reactie van Irada op 31 jul 2017
Dear Sir! Thank you for choosing ALANDA Hotel and your feedback! We have taken into consideration the conserns, and we have already expanded the varioty of dishes for breakfast. Hopefully you will stay at our hotel again!

8/10 – Goed

Philippa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable and convenient
As a place for an overnight stay it suited me well as it wasn't that far from the airport.
1 nacht verbleven in juni 2017
Dear Philippa, thank you for your feedback! Hopefully you will stay at our hotel again!