Terras

Beoordelingen van Hilton Garden Inn Atlanta Airport/Millenium Center

3 out of 5
Hilton Garden Inn Atlanta Airport/Millenium Center
2301 Sullivan Rd, College Park, GA

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 468 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 267 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 115 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 71 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 82 van 1003 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Robertus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel, close to airport
The hotel is close to the airport but did not have any inconvenience with noise from aircraft. Did not use the restaurant. Room was spacious and well equipped with coffee maker and fridge.
1 nacht verbleven in augustus 2019
Reactie van Assistant General Manager op 20 aug 2019
Robertus, thank you for choosing to stay with us. We are thrilled to know you appreciated our spacious and well-equipped accommodations, as well as our airport location. It was a pleasure having you as our guest, and we hope to see you again soon at Hilton Garden Inn Atlanta Airport/Millennium Center. Sincerely, Michelle Holcomb, Assistant General Manager, Hilton Garden Inn Millennium Center, Airport South

2/10 – Ontzettend slecht

Catherine

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Labib

1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Labib, We appreciate you taking the time to leave your kind rating for Hilton Garden Inn Atlanta Airport/Millenium Center. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Michael, Newtown

Reisde met familie
Positief: Voorzieningen
Well done. Pleasant staff
1 nacht verbleven in april 2024
Reactie van General Manager op 28 apr 2024
Dear Michael, We are glad our service and accommodations exceeded your expectations! We strive to deliver great hospitality every day, and we thank you for taking the time to acknowledge our efforts. We look forward to welcoming you back to the Hilton Garden Inn Atlanta Airport/Millenium Center!Sincerely,Zelda DollarGeneral Manager

6/10 – Redelijk

Marissa

Reisde met familie
Positief: Netheid
The hotel itself was fine and the in house restaurant was great. But we only ate there because there was literally no where else in a 2 mile radius to eat. I chose this because it’s close to the airport. But I’d either chose closer (there were a cluster of hotels aside the terminal) or further away where we could get some meal and gas options.
1 nacht verbleven in april 2024
Reactie van General Manager op 28 apr 2024
Dear Marissa, Thank you for your feedback on your recent stay. We're pleased to hear you enjoyed our in-house restaurant. However, we regret any inconvenience caused by the limited dining options nearby. Your comments regarding proximity to dining and gas options are noted, and we understand your perspective. We appreciate your valuable input and hope to accommodate you again in the future.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

LaSheena

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
I like that the hotel was close to the airport. However during my checkin, my rep was not as professional. Answered personal phone will check me in. Gave me a key card, u asked what was the room number, he told me to look at the card. The tone was just not professional
1 nacht verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear LaSheena, We are pleased you appreciated the convenience of Hilton Garden Inn Atlanta Airport/Millennium Center's proximity to the airport. We apologize for any inconvenience during check-in and appreciate your feedback. Rest assured, we will share your issue with our team. Thank you for choosing to stay with us, and we hope to welcome you back for an improved experience.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van General Manager op 24 apr 2024
Dear David, We are delighted that you had a great experience at Hilton Garden Inn Atlanta Airport/Millennium Center. Providing exceptional service and accommodations is our priority. Your satisfaction is our greatest reward, and we appreciate your positive feedback. It was a true pleasure to have you as our guest, and we hope to see you again soon! Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Sandy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van General Manager op 24 apr 2024
Dear Sandy, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Hilton Garden Inn Atlanta Airport/Millenium Center.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Coral

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good
1 nacht verbleven in april 2024
Reactie van General Manager op 21 apr 2024
Dear Coral, We are delighted with your generous review! It's fantastic to know that you enjoyed everything our hotel has to offer. Thank you for your kind words; we look forward to your next stay at Hilton Garden Inn Atlanta Airport/Millenium Center.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

charles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
great
3 nachten verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Dear Charles, We are thrilled to read you had a great experience at Hilton Garden Inn Atlanta Airport/Millenium Center. Your satisfaction is our top priority, and we are delighted we could meet your expectations. Thank you for taking the time to share your positive feedback, and we look forward to welcoming you back for another wonderful stay.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Kathryn

Tftftftcrctcr
1 nacht verbleven in april 2024
Reactie van General Manager op 20 apr 2024
Dear Kathryn, We are delighted you enjoyed your stay at Hilton Garden Inn Atlanta Airport/Millenium Center. We strive to provide each guest with an exceptional visit; therefore, it is lovely to see your excellent rating. We hope you will come back whenever your travels bring you to our area.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Ileidy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They were so accommodating and helpful.
1 nacht verbleven in maart 2024
Reactie van General Manager op 19 apr 2024
Dear Guest, We are thrilled to read about your positive experience at Hilton Garden Inn Atlanta Airport/Millenium Center. Providing excellent service is our priority, and we are delighted our team was accommodating and helpful during your stay. Thank you for your kind words. We hope you had a fantastic visit and look forward to welcoming you back soon.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Sean

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was nice and everything here was great. No places within 5 minutes to dine or hang out at outside of the hotel bar. Otherwise, it was great!
1 nacht verbleven in april 2024
Reactie van General Manager op 17 apr 2024
Dear Sean, We are delighted to read you enjoyed your stay at Hilton Garden Inn Atlanta Airport/Millenium Center. Your satisfaction is our priority, and we are thrilled you found everything great about your experience. While dining options nearby may be limited, we are pleased that our hotel bar provided a pleasant atmosphere. We look forward to welcoming you back for another great stay.Sincerely,Zelda DollarGeneral Manager

8/10 – Goed

Phillip, Bellevue

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very efficient with digital keys and check-in
1 nacht verbleven in april 2024
Reactie van General Manager op 17 apr 2024
Dear Phillip, We are thrilled to read about your positive experience with digital keys and check-in at Hilton Garden Inn Atlanta Airport/Millenium Center. Efficiency is key to ensuring a smooth and hassle-free stay for our guests. We appreciate your feedback and look forward to providing you with excellent service during future visits. Thank you for your generous comments. We look forward to your next visit.   Sincerely,Zelda DollarGeneral Manage

8/10 – Goed

Robert

1 nacht verbleven in april 2024

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super friendly staff and restaurant food pretty good at hotel. Made being stuck from delayed flight bearable
1 nacht verbleven in april 2024
Reactie van General Manager op 14 apr 2024
Dear Kathleen, We are thrilled you enjoyed your time at Hilton Garden Inn Atlanta Airport/Millenium Center. Your compliment about our friendly staff and delicious restaurant food means a lot to us. We are glad we could make your stay enjoyable despite the flight delay. Thank you for your kind words, and we hope to welcome you back for another pleasant stay soon!Sincerely,Zelda DollarGeneral Manager

8/10 – Goed

Gregory

1 nacht verbleven in maart 2024
Reactie van General Manager op 13 apr 2024
Dear Gregory, Thank you for choosing Hilton Garden Inn Atlanta Airport/Millenium Center. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Zelda DollarGeneral Manager

4/10 – Matig

Susanne

Negatief: Voorzieningen
Basic..,stayed here overnight due to missed flight attendants
1 nacht verbleven in april 2024
Reactie van General Manager op 12 apr 2024
Dear Susanne, Thank you for choosing us and sharing your review. While your stay may have been brief, we hope you found comfort and convenience during your time with us. We apologize if there were any issues that kept your visit from being perfect. If your travels bring you back to the area, we would love to welcome you again and show you the outstanding accommodations you should always expect from us.Sincerely,Zelda DollarGeneral Manager

8/10 – Goed

Tamia

1 nacht verbleven in april 2024

8/10 – Goed

Phillip, Bellevue

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean and comfortable but a little understaffed in the restaurant.
1 nacht verbleven in april 2024
Reactie van General Manager op 10 apr 2024
Dear Phillip, We are delighted you found your stay at Hilton Garden Inn Atlanta Airport/Millenium Center clean and comfortable. Your feedback regarding the restaurant staffing is duly noted. Rest assured, we are constantly working to enhance our services. Thank you for choosing us, and we look forward to exceeding your expectations on your next visit.Sincerely,Zelda DollarGeneral Manager

8/10 – Goed

Cashaye

Positief: Voorzieningen
It’s okay for price
1 nacht verbleven in april 2024
Reactie van General Manager op 10 apr 2024
Dear Cashaye, We are thrilled you found value in your stay at Hilton Garden Inn Atlanta Airport/Millenium Center. Our team strives to provide exceptional service at an affordable price. We appreciate your feedback and hope to welcome you back for another enjoyable experience. Thank you for choosing to stay with us.Sincerely,Zelda DollarGeneral Manager

6/10 – Redelijk

Prasad

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The front desk staff needs an attitude change. The guy was unhelpful, indifferent and did not make us feel welcome at check in. There was a smell in the room, did not feel fresh.
1 nacht verbleven in april 2024
Reactie van General Manager op 9 apr 2024
Dear Prasad, We appreciate your feedback and apologize for any inconvenience experienced during your stay. Ensuring a warm welcome and comfortable accommodations is our priority. We will address your concerns with our team to ensure improvements. Your comments are invaluable as we strive to enhance guest experiences. We hope for the opportunity to welcome you back for a more positive stay.Sincerely,Zelda DollarGeneral Manager

6/10 – Redelijk

Tiffany

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van General Manager op 9 apr 2024
Dear Tiffany, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Zelda DollarGeneral Manager

4/10 – Matig

Anthony

Reisde met partner
Serves its purpose but that's about it. Obviously noisy because its next to the airport. But no daily parking like other hotels. I was charged $15 to park overnight in the hotel parking lot? What is that about? We had to drive to a Park and Fly in the morning, since they can't let you park long term. The room had a 16 foot ceiling which echoed horribly. 3/4 of the room lights didn't work and it smelled like chlorine since it was next to pool. Served its purpose for a night but never again.
1 nacht verbleven in april 2024
Reactie van General Manager op 7 apr 2024
Dear Anthony, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding noise levels, room lighting, and odors has been duly noted. We strive to provide a comfortable and convenient experience for all our guests, and we regret that we fell short of your expectations on this occasion. Rest assured, we will address these concerns to ensure improvements are made. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Sincerely,Zelda DollarGeneral Manager

8/10 – Goed

Ronald, Pittsburgh

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel. Pleased with amenities and cost
1 nacht verbleven in april 2024
Reactie van General Manager op 7 apr 2024
Dear Ronald, We are delighted to read you enjoyed your stay at Hilton Garden Inn Atlanta Airport/Millennium Center. It's wonderful to know that you found our amenities satisfactory and that our pricing met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back soon for another enjoyable experience.Sincerely,Zelda DollarGeneral Manager

8/10 – Goed

Syreeta, Lillington

3 nachten verbleven in maart 2024
Reactie van General Manager op 26 apr 2024
Dear Syreeta, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at Hilton Garden Inn Atlanta Airport/Millenium Center. We look forward to welcoming you back on your next visit.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Dr. Lorne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pleased with all aspects of the property, especially the staff. They were welcoming, and most helpful in providing advice on where to visit in Atlanta within a short stay.
1 nacht verbleven in maart 2024
Reactie van General Manager op 5 apr 2024
Dear Dr. Lorne, We are delighted to read about your positive experience at Hilton Garden Inn Atlanta Airport/Millenium Center. We strive to provide exceptional service and helpful recommendations. Thank you for recognizing our staff's hospitality. We loved having you as our guest, and we hope to see you in the near future.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Shannon

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place!
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Dear Shannon, Thank you for the excellent rating and your generous comments! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hilton Garden Inn Atlanta Airport/Millenium Center. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Chuck

1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Chuck, We appreciate you taking the time to leave your generous rating for Hilton Garden Inn Atlanta Airport/Millenium Center. It is a pleasure to know you enjoyed all that we have to offer. We value your patronage and hope that we will have a chance to host you again in the future. Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in april 2024
Reactie van General Manager op 3 apr 2024
Dear Mary, Thank you for choosing Hilton Garden Inn Atlanta Airport/Millenium Center. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Seradeo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is nice
2 nachten verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Seradeo, Thank you for your positive feedback about your recent stay at Hilton Garden Inn Atlanta Airport/Millenium Center. We are thrilled to read that you found our hotel nice. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable experience soon.Sincerely,Zelda DollarGeneral Manager

8/10 – Goed

Jessica

3 nachten verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Dear Jessica, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at Hilton Garden Inn Atlanta Airport/Millenium Center. We look forward to welcoming you back on your next visit.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Misty

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My bathroom could have been a little cleaner and the tub drained kind of slow. But overall it's a nice facility.
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Misty, Thank you for choosing to stay at Hilton Garden Inn Atlanta Airport/Millenium Center. We are glad you enjoyed our facility overall. Your feedback regarding the cleanliness of the bathroom is appreciated and will be addressed with our housekeeping team. We look forward to welcoming you back for another pleasant stay in the future.Sincerely,Zelda DollarGeneral Manager

6/10 – Redelijk

Jagadeesh

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Limited transportation
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Jagadeesh, Thank you for sharing your feedback. We understand the importance of convenient transportation during your stay. We apologize if your experience fell short of expectations. Your comments will be shared with our team for further improvement. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience in the future.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful front desk staff. Shuttle service to the airport couldn’t be better, timely, friendly. Dinner in dining room excellent for an “airport hotel”. Very accommodating to our airline nightmare
1 nacht verbleven in maart 2024
Reactie van General Manager op 31 mrt 2024
Dear Robert, We are thrilled you enjoyed your experience at Hilton Garden Inn Atlanta Airport/Millenium Center. Our front desk team takes pride in providing exceptional service, and we are delighted you found them wonderful. It's fantastic to read that our shuttle service and dining options exceeded your expectations. We appreciate your kind words and hope to welcome you back soon.Sincerely,Zelda DollarGeneral Manager

4/10 – Matig

Wade

Reisde met partner
I imagine this was a very nice place in 1990, unfortunately little has been done since it was new. Carpets are old and dirty. Room was similar to what you'd find at a motel 6. Mattress was hard as a brick. Bed clothes were worn from use. Staff was a mixed bag. One interaction was very pleasant and helpful. Another, the staff was rude and extremely unhelpful. Area is not one to go out after dark. Still can't figure out why they charge guests a $20 fee for parking. If they're going to charge for that, shouldn't it be in the room fee? I wouldn't stay there again. There are better options available.
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Wade, We apologize for not meeting your expectations during your recent stay. We take your feedback seriously and will address the issues with our team. We aim to provide a comfortable and welcoming experience for all our guests. We appreciate your suggestion and will consider it for future enhancements. Thank you for bringing these matters to our attention. We regret any inconvenience caused and hope to have the opportunity to exceed your expectations on a future visit. Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Stacy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service. Didn’t have to leave to eat dinner. Friendly staff.
1 nacht verbleven in maart 2024
Reactie van General Manager op 30 mrt 2024
Dear Stacy, We are thrilled you enjoyed the great service at Hilton Garden Inn Atlanta Airport/Millenium Center! It's wonderful to read you appreciated the convenience of dining on-site and found our staff friendly. Your satisfaction is our priority, and we are delighted to have provided you with a positive experience. We look forward to welcoming you back soon for another enjoyable stay.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Laine, LOUISVILLE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well kept and very clean.
1 nacht verbleven in maart 2024
Reactie van General Manager op 30 mrt 2024
Dear Laine, We are delighted you found Hilton Garden Inn Atlanta Airport/Millenium Center well-kept and very clean! Maintaining a high standard of cleanliness is a top priority for us. Your positive feedback is greatly appreciated, and we are thrilled to have provided you with a comfortable and enjoyable stay. We look forward to welcoming you back soon for another pleasant experience.Sincerely,Zelda DollarGeneral Manager

6/10 – Redelijk

Dalila, Fairburn

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
First room was dirty i was requested to move by housekeeping staff, the 2nd room was just ok, i was so tired i just settled. No composition or anything. Customer Service was nice but rooms need better care.
2 nachten verbleven in maart 2024
Reactie van General Manager op 29 mrt 2024
Dear Dalila, Thank you for sharing your feedback about your recent stay with us. We apologize for any inconvenience you experienced with the cleanliness of your initial room. We appreciate your patience and understanding. We are pleased to read that you found our customer service to be accommodating, and we will be sure to share your kind words with our team. Your feedback is invaluable in our continuous efforts to improve our guest experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Dwight

1 nacht verbleven in maart 2024
Reactie van General Manager op 17 apr 2024
Dear Dwight, We appreciate you taking the time to leave your kind rating for Hilton Garden Inn Atlanta Airport/Millenium Center. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Lenny

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really good experience 👍
3 nachten verbleven in maart 2024
Reactie van General Manager op 28 mrt 2024
Dear Lenny, We're thrilled to hear you had an excellent experience at Hilton Garden Inn Atlanta Airport/Millenium Center! Our top priority is providing exceptional service and comfort to our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit soon!Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Ingrid

1 nacht verbleven in maart 2024
Reactie van General Manager op 17 apr 2024
Dear Ingrid, We appreciate you taking the time to leave your kind rating for Hilton Garden Inn Atlanta Airport/Millenium Center. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon.Sincerely,Zelda DollarGeneral Manager

2/10 – Ontzettend slecht

Quentisha

Negatief: Personeel en service
I booked a two queen bed room. They gave me a one king bed room. And was over booked and would not give me the room that I booked. They stated it was Expedia’s problem.
1 nacht verbleven in februari 2024
Reactie van General Manager op 28 mrt 2024
Dear Quentisha, Thank you for sharing your feedback about your recent stay. We want to apologize for the room type you requested not being available. We regret any frustration and inconvenience this caused and are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that despite this, you had an overall pleasant experience and that you will consider staying with us again in the future. Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Shameika

3 nachten verbleven in maart 2024
Reactie van General Manager op 16 apr 2024
Dear Shameika, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hilton Garden Inn Atlanta Airport/Millenium Center. We look forward to welcoming you back on your next visit!Sincerely,Zelda DollarGeneral Manager

6/10 – Redelijk

Chanthy

Secure and peaceful
2 nachten verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Chanthy, Thank you for your positive feedback about your recent stay with us. We're pleased to hear that you found the environment secure and peaceful. Our team works diligently to ensure a comfortable and tranquil experience for all guests. We appreciate your kind words and hope to have another chance to welcome you on a future visit.Sincerely,Zelda DollarGeneral Manager

6/10 – Redelijk

omar, miami

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Great quality hotel, but service by Yolanda at front desk has a lot to desire, treated us with attitude and rude. The cleaning lady was awesome, and another negative is that you have to paid to park your car at the property which for me is inconceivable
2 nachten verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Dear Omar, We appreciate your feedback and are glad to read you found the hotel to be of great quality. However, we apologize for any inconvenience caused by your interaction with our front desk staff. Your comments will be addressed internally to ensure a more positive experience in the future. We are pleased to read that you had a positive experience with our cleaning staff. We have noted your feedback and appreciate the constructive comment. Thank you for choosing to stay with us.Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Alecia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel I enjoyed my stay
2 nachten verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Dear Alecia, We are thrilled to read you enjoyed your stay at Hilton Garden Inn Atlanta Airport/Millenium Center! Providing a positive guest experience is our top priority, and we are delighted that you had a great time with us. Thank you for choosing to stay at our hotel, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Zelda DollarGeneral Manager

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service!
1 nacht verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Dear Jason, We are delighted to read that you received great service during your stay at Hilton Garden Inn Atlanta Airport/Millenium Center! Our top priority is providing excellent service to our guests, and we are thrilled that you had a positive experience with us. Thank you for your kind words, and we look forward to welcoming you back soon!Sincerely,Zelda DollarGeneral Manager

4/10 – Matig

Erwin

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Shuttle driver was rude, hotel is old. Other than that no issues. Just needed a place to rest between flights…
1 nacht verbleven in maart 2024
Reactie van General Manager op 24 mrt 2024
Dear Erwin, Thank you for sharing your experience at our hotel. We apologize for the inconvenience you experienced with the shuttle service. Providing exceptional service is paramount to us, and we regret falling short of your expectations. Your feedback will be shared with our team for improvement. Despite this, we are glad to read that aside from these issues, your stay was satisfactory. Should your travels bring you back to the area, we hope for the opportunity to provide you with a more positive experience.Sincerely,Zelda DollarGeneral Manager

8/10 – Goed

Arnold

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was nice but could've been a lot cleaner. Trash outside was overflowing. Pool looked dirty and trashy. Staff was nice but not concerned about property and its appearance.
1 nacht verbleven in maart 2024
Reactie van General Manager op 22 mrt 2024
Dear Arnold, Thank you for choosing to stay at Hilton Garden Inn Atlanta Airport/Millenium Center and for taking the time to share your feedback with us. We appreciate your compliments regarding our attentive team members. However, we regret any inconvenience caused by the cleanliness of our property. Please be assured that we take your feedback seriously and will address it with our housekeeping team to ensure a more immaculate environment for our guests moving forward. We value your satisfaction and hope to welcome you back in the future for the flawless visit you deserve.Sincerely,Zelda DollarGeneral Manager