2/10
The hotel staff informed me that they clean rooms every 2days. I got there Tuesday they cleaned my room on Thursday but never cleaned my room for the rest of my stay. Early Saturday morning, I heard a loud push on my door and then a male voice said my bad. I called downstairs to inform the hotel and the front desk person told me that she didn’t think anyone else had my keys and that she had guest waiting for her and dismissed me. I could sleep because I was horrified. The pool stairs was broken; my 9yr old almost fell on it. Staff interactions with me and my children horrible. My booked this hotel because of the brand new Hilton Garden, didn’t know they were so trashy. NEVER WILL I EVER BOOK THIS HOTEL AGAIN.
Amorette
5 nachten verbleven in juli 2025