Thank you for taking the time to complete this survey. We are glad to hear that your stay at our property was ok and that you had a great check-in experience. We value your feedback and we are always looking for ways to improve our services and facilities. We hope you enjoyed your visit to the Twelve Midtown Hotel and we hope to see you again soon. Thank you for choosing us and have a wonderful day.

Dear Guest,Thank you for choosing to stay with us at our hotel. We appreciate your feedback and your rating of 4 out of 10.We are sorry to hear that your experience did not meet your expectations. We value your opinion and we would like to know what we can do better to improve our service and quality.Please share with us the details of your stay and the issues you encountered. You can reply to this email Your input will help us identify our areas of improvement and take corrective actions.We apologize for any inconvenience or discomfort we may have caused you. We hope you will give us another chance to serve you better in the future.

Thank you for your kind words. We are delighted to hear that you enjoyed your stay at our hotel. We strive to provide spacious and clean rooms, helpful staff, and excellent service to our guests. We hope to see you again soon.

Dear Joyce,We are delighted to read your review and to know that you had a very pleasant stay at our hotel. It is always a pleasure to receive positive feedback from our guests.We are happy that you liked our facilities, services, and staff. We strive to provide a comfortable and memorable experience for every guest. Your satisfaction is our greatest reward.Thank you again for sharing your experience and for choosing us. We value your loyalty and we look forward to welcoming you back soon.Sincerely, Muktar Dougsiyeh

We are very sorry to hear that you were disappointed with your stay at our hotel. We apologize for the inconvenience caused by the loud mechanical closet, the lukewarm water, the furniture, the phone, and the TV. These issues are not acceptable and we will work hard to fix them as soon as possible.We appreciate your feedback and we thank you for bringing these matters to our attention. We value your business and we want to make sure that you have a comfortable and enjoyable stay with us. We hope that you will give us another chance to serve you better in the future.Please contact us directly at our hotel phone number or email address if you have any questions or concerns. Thank you for choosing us and for sharing your experience. We hope to see you again soon.Sincerely, GM Muktar

Dear Shaina We are delighted to read your review and to know that you had a very pleasant stay at our hotel. It is always a pleasure to receive positive feedback from our guests.We are happy that you liked our facilities, services, and staff. We strive to provide a comfortable and memorable experience for every guest. Your satisfaction is our greatest reward.Thank you again for sharing your experience and for choosing us. We value your loyalty and we look forward to welcoming you back soon.Sincerely GM

Thank you for your kind words. We are delighted to hear that you enjoyed your stay at our hotel. We strive to provide spacious and clean rooms, helpful staff, and excellent service to our guests. We hope to see you again soon.

Dear KennethWe appreciate your positive feedback and we are delighted that you enjoyed your stay at our hotel. We are proud to offer a convenient location in the heart of Atlantic Station, where you can walk to shops, restaurants and movie theater. We are also happy that you liked the balcony with city view. We hope that you had a relaxing and enjoyable time at our hotel.Thank you for choosing us and for sharing your experience. We look forward to seeing you again soon.Sincerely, GM Muktar

Dear Arius Thank you for your review and for sharing your experience with us. We are glad that you liked the room and the location of our hotel. We apologize for the problem with the phone and the water refill. We understand how frustrating it must have been for you.We appreciate your feedback and we will take immediate action to fix the phone issue and to improve our service quality. We value your satisfaction and we want to make sure that you have everything you need during your stay.Please accept our sincere apologies and our offer of a free breakfast for your next visit. We hope that you will come back soon and enjoy our hospitality.Sincerely, GM Muktar

Dear Lusa,Thank you for your kind words and for choosing our hotel. We are happy to hear that you enjoyed our location and our staff. We take pride in providing a friendly and professional service for our guests. We hope that you had a wonderful time in our city and that you will come back soon.Sincerely GM Muktar

Dear Rebecca,We are happy to hear that you enjoyed our location and our staff. We take pride in providing a friendly and professional service for our guests. We hope that you had a wonderful time in our city and that you will come back soon.Sincerely GM Muktar

We are so Sorry about the Bathroom. Please contact hotel for compensation

We are happy you've enjoyed your stay with us. Please come back and see us

Thank you for choosing Twelve Midtown Autograph Collection

Sorry about your bad stay. Did you contact the hotel for compensation?

We are Sorry about your Stay. Did someone reach out to you in regard to a refund?

Thank for Choosing the Twelve Midtown Autograph Collection Please come back and see us

Thank you for taking the time to complete this survey. We appreciate your feedback and we are sorry to hear that your stay at our property was not satisfactory. We strive to provide our guests with a comfortable and convenient experience, and we apologize for falling short of your expectations.Some of the issues you mentioned are:Location lacked basic amenities and there was no room service set up.Staff gave you confusing, contradictory information.We take these matters seriously and we will work on improving our services and facilities. We hope you will give us another chance to serve you better in the future. Thank you for choosing us and we hope to see you again soon.