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Beoordelingen van Highlander Motor Inn Atlantic City

2 out of 5
Highlander Motor Inn Atlantic City
304 East White Horse Pike, Route 30 East, Absecon, NJ

Beoordelingen

5,4
Gastenscore: 10 - Uitstekend. 42 van 359 beoordelingen" "
Gastenscore: 8 - Goed. 72 van 359 beoordelingen" "
Gastenscore: 6 - Redelijk. 71 van 359 beoordelingen" "
Gastenscore: 4 - Matig. 72 van 359 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 102 van 359 beoordelingen" "

5,2/10

Netheid

6,0/10

Personeel en service

5,8/10

Voorzieningen

5,0/10

Staat van de accommodatie en faciliteiten

4,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Dave

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2019
Reactie van Judy op 12 mei 2019
Thank you

10/10 – Uitstekend

Richard, APO

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Given the low price for the stay, the room well met our expectations. The staff was friendly.
1 nacht verbleven in april 2024
Reactie van HS op 29 apr 2024
Dear Guest Thank you for such a nice review.

8/10 – Goed

Amanda

Zakenreiziger, Reisde met partner
Positief: Personeel en service, voorzieningen
Nice front desk person.
1 nacht verbleven in april 2024
Reactie van HS op 21 apr 2024
Dear Guest thank you for such a nice review.

6/10 – Redelijk

Tymeah

Reisde met partner
Negatief: Voorzieningen
The sheets was dirty, I requested for new sheets and they had stains on them, one of the lights didnt work and the jacuzzi had stains in it, the staff called before checkout saying it was ready to check out I FELT AS THOUGH THAT WAS SO UNPROFESSIONAL!! my partner woke up with a bomb on his neck that was so red.
2 nachten verbleven in maart 2024
Reactie van HS op 4 apr 2024
Dear Guest, We are extremely sorry for all these. We will definitely look in the issue you pointed.

4/10 – Matig

Eduardo

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the price. I didn't like the dirty bedding.
1 nacht verbleven in augustus 2023
Reactie van HM op 5 sep 2023
We are sorry

2/10 – Ontzettend slecht

Marco

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Un pésimo servicio, las habitaciones desagradables, las camas tenían manchas desagradables, había cucarachas y otro tipo de insectos, afuera de las habitaciones había demasiado suciedad por todo el lugar. De ningún modo recomendaría este lugar es una pérdida de dinero.
1 nacht verbleven in september 2023
Reactie van HM op 5 sep 2023
We are sorry

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van HM op 5 sep 2023
Thank You

2/10 – Ontzettend slecht

Anne

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awful!!!!!
We checked in and front office was disgusting. I went to room and it smelled awful, carpet was dirty and stained everywhere, and bathroom mirror dirty. I turned around and walked right out. I went to front office and told him about snell and uncleanliness of room and turned my key in. We drove 6 hours home rather than stay in that dumpy motel.
1 nacht verbleven in augustus 2023
Reactie van HM op 27 aug 2023
Dear Guest We are sorry, you were unhappy. We will definitely look in the issue you pointed.

10/10 – Uitstekend

Justine

1 nacht verbleven in augustus 2023
Reactie van HM op 9 sep 2023
Dear Guest, thank you for such a nice review.

10/10 – Uitstekend

Jeff

2 nachten verbleven in augustus 2023
Reactie van HM op 27 aug 2023
Dear Guest Thank you for such a nice review.

2/10 – Ontzettend slecht

Heather

1 nacht verbleven in augustus 2023
Reactie van HS op 31 aug 2023
Dear Guest, We are sorry you were unhappy. We will definitely look in the issue you pointed.

10/10 – Uitstekend

Michele

3 nachten verbleven in augustus 2023
Reactie van MANAGER op 30 aug 2023
Dear GuestThank You for your review.

6/10 – Redelijk

Tamara

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Looked like a transient hotel. Not the most comfortable or kept property. Comfy beds are the most about this ppace
1 nacht verbleven in juli 2023
Reactie van HS op 15 jul 2023
Dear Guest, Thank you for your review.

2/10 – Ontzettend slecht

Subhadeep

Reisde met familie en kleine kinderen
Negatief: Netheid
Booked for Non Smoking room after check-in found they alloted Smoking room only. Called property and get to know no other room available. Also room was full of insects flying around. After couple of insect bites decided to move out.
1 nacht verbleven in juli 2023
Reactie van HS op 6 jul 2023
Dear Guest we are sorry you were unhappy but you booked the smoking room. Still we apology for the inconvenience.

10/10 – Uitstekend

Brenda

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really like staying there was peaceful not a lot of noise I think my only complaint is that I paid for a king size bed when we got there the room was clean it was nice but the TV didn't work. Instead of upgrading us to a nicer room because of the TV not working we had to move two different room we moved to a smaller room with a smaller bed I would have liked an upgrade to be honest but other than that everything was great the staff was super friendly. The rooms were very clean the bathroom was nice and that's rare in hotels like this I did enjoy my stay though but as I said before my only problem would have been not getting an upgrade and actually ge.tting downgraded to a smaller room
3 nachten verbleven in juni 2023
Reactie van HS op 30 jun 2023
Dear Guest Thank you for the review. We will definitely upgrade your room when you come next time.

6/10 – Redelijk

Hilton

1 nacht verbleven in juni 2023
Reactie van HS op 10 jul 2023
Dear Guest Thank You for your review.

10/10 – Uitstekend

Theresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a nice place will come again. Not sure if coffee was in lobby Need a coffee maker in room . Loved having a microwave in room
2 nachten verbleven in juni 2023
Reactie van HS op 15 jun 2023
Dear Guest Thank you for such a nice review.

8/10 – Goed

Deana

3 nachten verbleven in mei 2023
Reactie van HM op 23 jun 2023
Thank you

4/10 – Matig

John

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room was not clean. Had order. Refrigerator door was rusty and A/C wasn't properly marked. Also towels were very old and had holes. No coffee pot. Toilet paper rolls we not wrapped.
Bottom of refrigerator
Carpet stains
Carpet stains
Carpet stains
1 nacht verbleven in mei 2023
Reactie van HS op 23 mei 2023
Dear Guest We are sorry you were unhappy.

6/10 – Redelijk

Darryl

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van HS op 26 apr 2023
Dear Guest Thank you for such a nice review

2/10 – Ontzettend slecht

Curtis

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
God Awful Facility
This place was a certified dump. Shower nasty. No garbage can. Very bad odor. Microwave was cracked. Refrigerator did not get cold. Never staying in this dump again.
2 nachten verbleven in februari 2023
Reactie van MANAGER op 16 feb 2023
Dear Guest We are sorry, you were unhappy. We will look in the issue you mention.

6/10 – Redelijk

Todd

2/10 – Ontzettend slecht

Dolores

Negatief: Netheid, staat van de accommodatie en faciliteiten
Not Happy
My experience was horrible. First off I was trying to contac the property to cancel one of my nights. Trying to contact this property was a nightmare. I received conflicting emails about my refund. The room was musty and smelled. When I went tonturn the air down a foul smell was emitted f3om the system that made me gag. I had a friend with me and was totally embarressed about the condition of the room. He opted to sleep in the car. The carpet was not clean and there was only 1 wash cloth and hand towel. I felt like that stay was a waste of money. I will not be returning.
2 nachten verbleven in juli 2022
Reactie van MS op 1 aug 2022
Dear Guest We are sorry you were unhappy. We will definitely look in the issue you pointed

2/10 – Ontzettend slecht

Walter

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Didnt like anything. Property very outdated. Rooms was dirty. We didnt even use the bathroom it was disgusting. Front desk people didnt seem to mind they thought it was normal living conditions
1 nacht verbleven in juli 2022
Reactie van MS op 1 aug 2022
Dear Guest, We are sorry you were unhappy. We will definitely look in the issue you pointed

2/10 – Ontzettend slecht

Louis

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property was not clean as showed in your pictures. I will see if I can require a refund legally.
1 nacht verbleven in juli 2022
Reactie van HM op 20 jul 2022
Dear Guest, We are sorry you were unhappy. But we have already given you an opportunity to checkout right on when you checked in but after through discussion you decided to stay. And you checked out only on the scheduled checked out date. But we will look in the issue you pointed.

6/10 – Redelijk

David Hubbard

Positief: Netheid
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Tiffany

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was not vacuumed it looks like they just threw the bed spread on the bed it was roaches in the fridge…it was just terrible!
3 nachten verbleven in juni 2022
Reactie van HS op 27 jun 2022
Dear Guest, We are sorry you were unhappy. We will definitely look in the issue you pointed.

8/10 – Goed

Tiesha

2 nachten verbleven in februari 2022

2/10 – Ontzettend slecht

Alvin

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2021
Reactie van HS op 15 jan 2022
We are sorry you were unhappy. We will definitely look in the issue you pointed.

8/10 – Goed

Ann-Josephine

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2021

10/10 – Uitstekend

Yvette

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021
Reactie van MS op 12 nov 2021
Dear Guest Thank You for such a great review.

2/10 – Ontzettend slecht

CARSON

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
NASTY NATY NASTY, I WILL NEVER BOOK WITH EXPEDIA AGAIN, BEST THING YOU CAN DO FOR ME IS REIMBURSE ME
1 nacht verbleven in september 2021
Reactie van HS op 1 okt 2021
We are sorry you were unhappy.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
We will choose another Motor Inn.
The motel is pretty clean, but neither the internet nor the phone worked. Fox News was playing in the lobby. We will choose another hotel nearby the next time we are in the area.
1 nacht verbleven in september 2021
Reactie van HS op 1 okt 2021
Dear Guest Thank you for your review.

2/10 – Ontzettend slecht

Emmanuel ahadi

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
They should close this hotel
No good
1 nacht verbleven in september 2021
Reactie van HS op 10 sep 2021
DEAR GUEST WE ARE SORRY YOU WERE UNHAPPY. WE WILL DEFINITELY LOOK IN THE ISSUE YOU POINTED.

8/10 – Goed

John B

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The manager of the hotel is a very nice gentleman who was very helpful in solving a few problems we had at check in. Although the hotel was somewhat dated, our room was clean, the AC worked and the shower had hot water. That’s as much as you can ask for. We would return.
1 nacht verbleven in september 2021
Reactie van HS op 7 sep 2021
Dear Guest Thank you for such a great review. Hope to see you soon

2/10 – Ontzettend slecht

Audrey

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrified
My husband and I stayed here we had a smoking room with king size bed. The bed was almost on the floor and lumpy. The covering was dirty, the bathroom door was falling off. The walls were dirty the TV as about 16 inches. the cable box was just dangling from the TV.. I am never staying there again looked like it was for Hookers and drug dealers. not worth a star.
2 nachten verbleven in augustus 2021
Reactie van HS op 24 aug 2021
We are sorry you were unhappy. We will definitely look in the issue you pointed. Thank you.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
I was traveling alone, I'm female, I cannot say I felt very safe. I did a thorough check for bed bugs, luckily didn't find any but I did find some stray hairs in the bed. The bed comforter was old and clearly had not been washed in forever so that went on the floor. I did not dare walk around with my shoes off or even put bags on the floor. The bathroom was "clean" but I definitely wasn't about to take a shower there. Spend the extra money for peace of mind and go elsewhere.
1 nacht verbleven in augustus 2021
Reactie van HS op 9 aug 2021
Thank you for your review.

2/10 – Ontzettend slecht

George

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrible place to be do you friend that shows in the picture terrible salvage no cleaning Very dirty bathrooms
2 nachten verbleven in juli 2021
Reactie van MS op 18 sep 2021
Dear Guest We are sorry you were unhappy. We will definitely look in the issue you mention.

2/10 – Ontzettend slecht

ROBYN

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
WE CHOSE THIS HOTEL ONLINE
1 nacht verbleven in juli 2021
Reactie van HS op 22 jul 2021
Dear Guest We are sorry as you were unhappy. We will definitely look in the issue.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was nice and friendly and understanding to our needs
2 nachten verbleven in juni 2021
Reactie van HS op 29 jun 2021
Dear Guest Thank you for your review. We tried our best to do every possible work by which our guest should be satisfied. Once again thank yo. hope to see you soon.

8/10 – Goed

jeff

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2021
Reactie van HS op 22 feb 2021
DEAR JEFF THANK YOU FOR TAKING OUT A FEW MOMENT FROM YOUR PRECIOUS TIME AND GIVING SUCH A NICE REVIEW. HOPE TO C YOU SOON AGAIN

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked the room was clean and spacious the staff was very friendly.
1 nacht verbleven in januari 2021
Reactie van HS op 27 jan 2021
DEAR GUEST, THANK YOU FOR YOUR REVIEW AND WE HOPE TO C YOU SOON AGAIN.

6/10 – Redelijk

Michelle

1 nacht verbleven in januari 2021
Reactie van HS op 27 jan 2021
THANK YOU FOR YOUR REVIEW. HOPE TO C YOU SOON.

4/10 – Matig

Neil

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not happy
That’s me in my husband get away spot this time it was not clean the room had a smell the jacuzzi water was cold for two days that i stayed along with the shower water when checking me in they kept asking me to come back up to the office this was the worst check In ever i think it will be long time before i go back there
2 nachten verbleven in november 2020
Reactie van HS op 3 dec 2020
We are sorry you were unhappy. We will definitely look in the issue you pointed.

4/10 – Matig

Lauren

Negatief: Netheid, comfort kamer
Room smelled like mold
1 nacht verbleven in september 2020
Reactie van HS op 9 sep 2020
We are sorry you were unhappy. We will definitely look in the issue you pointed.

2/10 – Ontzettend slecht

rochelle

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Never again
The room smelled like mildew had nasty KY jelly smear it all over the mirror, I look like a hadn’t been clean in ages. Furniture had stains on it this is not the place you want to go.
2 nachten verbleven in augustus 2020
Reactie van HS op 5 sep 2020
WE ARE SORRY YOU WERE UNHAPPY. WE WILL DEFINITELY LOOK IN THE ISSUE YOU POINTED.

2/10 – Ontzettend slecht

Geverifieerde reiziger

2 nachten verbleven in augustus 2020
Reactie van HS op 21 aug 2020
DEAR GUEST, WE ARE SORRY YOU WERE UNHAPPY. WE WILL WORK HARD TO TO SATISFY YOU IN YOUR NEXT TRIP.

8/10 – Goed

Ryan

Reisde met een groep
Positief: Personeel en service, comfort kamer
1 nacht verbleven in juli 2020
Reactie van HS op 1 aug 2020
THANK YOU RYAN FOR TAKING OUT TIME TO GIVE FEEDBACK. WE ARE HAPPY THAT YOU ENJOYED YOUR STAY. HOPE TO C U SOON

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in juli 2020
Reactie van HS op 28 jul 2020
Thank you for your feed back. Hope to c you again soon.

8/10 – Goed

Joseph

Positief: Personeel en service
Room smelled a lil bit when I checked in and not enough outlets.
1 nacht verbleven in juli 2020
Reactie van HS op 17 jul 2020
Thank you for your feedback. We will definitely look in the issue. Hope to c you again.