Premier kamer (Split King) | Luxe beddengoed, een minibar, een kluis op de kamer
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Beoordelingen van Airedale Boutique Suites

4.5 out of 5
Airedale Boutique Suites
380 Queen Street, Auckland

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 256 van 333 beoordelingen" "
Gastenscore: 8 - Goed. 65 van 333 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 333 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 333 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 333 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

K

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved my stay. Would recommend to friends and family
2 nachten verbleven in december 2023
Reactie van Vishnu op 22 jan 2024
Dear K,Thank you very much for your kind words. We're happy that you had a good stay. We're looking forward for your stay with us again.

10/10 – Uitstekend

Nikita

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice and tidy hotel. Good location and lovely staff. Breakfast was not in the hotel itself but in another hotel 100 meters from Airedale. Very nice breakfast.
2 nachten verbleven in augustus 2022
Reactie van General Manager op 15 aug 2022
Dea Nikita Thank you for your feedback and understanding. Yours sincerely Richard

8/10 – Goed

Cathie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pleasant room. Well resourced gym.
1 nacht verbleven in april 2024
Reactie van Stacey op 29 apr 2024
Dear Cathie,Thank you for your review and feedback, we are so pleased you enjoyed your room and our guest gym facilities.Kind Regards,

10/10 – Uitstekend

Siran

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel with very comfortable bed
1 nacht verbleven in april 2024
Reactie van Stacey op 29 apr 2024
Dear Siran,Thank you for your great review and feedback.Kind Regards,

10/10 – Uitstekend

Kathryn

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Stacey op 29 apr 2024
Dear Kathryn,Thank you for your 5/5 review, we are so pleased you enjoyed your stay.Kind Regards,

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really spacious room for the price - better than most. No sound leakage from the windows or walls so it was nice and quiet.
2 nachten verbleven in april 2024
Reactie van Stacey op 26 apr 2024
Dear Sarah,Thank you for your great review, we are so pleased you find your room quiet & spacious. Our windows are double glazed which keeps the street noise out and makes for a relaxing stay.Kind Regards,

10/10 – Uitstekend

Justin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were very nicely updated. Great quality for the price.
1 nacht verbleven in april 2024
Reactie van Stacey op 23 apr 2024
Dear Justin,Thank you for your review, we are so pleased you enjoyed your room and stay with us at Airedale.Kind Regards,

10/10 – Uitstekend

Karen

Reisde met partner
It’s our second time we have stayed at the Airedale. Always excellent service, clean rooms with good amenities. The robes a lovely touch and we were grateful for the umbrellas on such a rainy night. Will definitely be back.
1 nacht verbleven in april 2024
Reactie van Stacey op 21 apr 2024
Dear Karen,Thank you for your great review and feedback, we are so pleased to hear you enjoying staying with us, umbrella's were definitely needed this past weekend! We look forward to welcoming you back to Airedale on your next visit to Auckland.Kind Regards,

8/10 – Goed

Mandy

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
A trendy hotel with a nice restaurant this would be excellent if there was any parking and if the corridors were repainted. Arriving by car I was directed to the city parking structure a block or so away. Having just arrived in Auckland this was really awkward. The roadwork right outside the hotel made this worse and I just parked my rental car and used taxis during my stay. Still, the staff was really nice and helpful and the room clean and comfortable. However, the corridor leading to our room was unfortunately painted black. Why? It felt like a fire trap. Fashionable, yes. But did I enjoy staying here? Well, not really. Might be best for younger people and certainly not for those of us with walking issues.
2 nachten verbleven in februari 2024
Reactie van Stacey op 18 apr 2024
Dear Mandy,Thank you for your review, we appreciate your feedback. We have valet parking available daily for all guests to utilise as parking can be difficult to find in the city at the best of times. The external road works that you encountered during your stay in February has now been completed which is fantastic.Kind Regards,

10/10 – Uitstekend

E G

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Stacey op 18 apr 2024
Dear EG,Thank you for your 5/5 review.Kind Regards,

10/10 – Uitstekend

Arleth María

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo bien
2 nachten verbleven in april 2024
Reactie van Stacey op 18 apr 2024
Dear Arleth,Thank you for your great review/Kind Regards,

10/10 – Uitstekend

Tania

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great convenient location, spacious well-equipped room.
1 nacht verbleven in april 2024
Reactie van Stacey op 11 apr 2024
Dear Tania,Thank you for your great review, we are so pleased you enjoyed our spacious rooms and fantastic central city location.Kind Regards,

10/10 – Uitstekend

Caroline

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and helpful staff. Great location.
1 nacht verbleven in april 2024
Reactie van Stacey op 9 apr 2024
Dear Caroline,Thank you for your great review, we are so pleased the team looked after you well.Kind Regards,

10/10 – Uitstekend

Louise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were very helpful and friendly. No complaints at all. We were in Auckland for a special occasion, all topped off by a wonderful hotel.
1 nacht verbleven in april 2024
Reactie van Stacey op 9 apr 2024
Dear Louise,Thank you for your lovely review and feedback, we are so pleased you enjoyed your stay with us at Airedale.Kind Regards,

10/10 – Uitstekend

Jenny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location close to restaurants and shopping. Clean, modern with helpful staff.
1 nacht verbleven in maart 2024
Reactie van Stacey op 4 apr 2024
Dear Jenny,Thank you for your great review, we are so pleased you enjoyed your stay with us.Kind Regards,

10/10 – Uitstekend

Julia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable bed and seating area
2 nachten verbleven in maart 2024
Reactie van Stacey op 3 apr 2024
Dear Julia,Thank you for your great review.Kind Regards,

10/10 – Uitstekend

Qian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice neat hotel. In a quiet area in downtown.
1 nacht verbleven in maart 2024
Reactie van Stacey op 3 apr 2024
Dear Qian,Thank you for your great review.Kind Regards,

10/10 – Uitstekend

Kelsey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely awesome. Would highly recommend. Great location, clean environment, nice ambiance, and friendly people. We even got welcomed with a personalized card, upgraded to a room with a view and Easter chocolate.
1 nacht verbleven in maart 2024
Reactie van Stacey op 3 apr 2024
Dear Kelsey,Thank you for your great review. We are so pleased you enjoyed your stay with us and your Easter chocolate.Kind regards,

4/10 – Matig

Sailej

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen
We stayed at the Airedale suites at Queens street for 3 short nights .we found it to be a great location in Auckland CBD , friendly and helpful staff with a smile however , the we found the rooms were left uncleaned for the 3 days . The toilets and vanity and the mirror all left dirty which was a huge disappointment for us . After a long day of activities and sight seeing , we would come back to uncleaned amenities and that didn’t leave a great impression on us.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great hotel. Staff were super friendly and helpful. The breakfast was delicious. Definitely would recommend.
1 nacht verbleven in maart 2024
Reactie van Stacey op 31 mrt 2024
Dear Christopher,Thank you for your great review, we are so pleased you enjoyed your breakfast in our Trocadero Restaurant & Bar and that the team ensured you were well looked after.Kind Regards,

10/10 – Uitstekend

Anika

Reisde met partner
Positief: Netheid, personeel en service
I liked how nice and clean and always nice service always greeted when seen. What I didn’t like was how small the bathroom was
3 nachten verbleven in maart 2024
Reactie van Stacey op 31 mrt 2024
Dear Anika,Thank you for your great review, we appreciate your feedback.Kind Regards,

10/10 – Uitstekend

Navishal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Stacey op 31 mrt 2024
Dear Navishal,Thank you for your 5/5 review.Kind Regards,

10/10 – Uitstekend

Millie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really reasonable price for the location and the staff was really friendly and flexible with our changing plans. The whole experience was super easy and no stress which I don’t tend to get as a young person trying to organise accommodation. The room was spacious and clean with everything you’d need and more. Would definitely recommend!
1 nacht verbleven in maart 2024
Reactie van Stacey op 28 mrt 2024
Dear Millie,Thank you for your great review, we are so pleased you enjoyed your stay with us and we look forward to welcoming you back on your next visit to Auckland.Kind Regards

10/10 – Uitstekend

Ashleigh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff and service.
1 nacht verbleven in februari 2024
Reactie van Stacey op 26 mrt 2024
Dear Ashleigh,Thank you for your great feedback, the team will be thrilled to read this.Kind Regards,

10/10 – Uitstekend

Daniel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff who were willing to assist.
1 nacht verbleven in maart 2024
Reactie van Stacey op 26 mrt 2024
Dear Daniel,Thank you for your great review, we are so pleased the team ensured you were well looked after.Kind Regards,

10/10 – Uitstekend

Benjamin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very helpful, the hotel extremely clean and very safe. Beautiful in every aspect. The restaurant attached had excellent choices for breakfast. We will stay here again!
1 nacht verbleven in maart 2024
Reactie van Stacey op 21 mrt 2024
Dear Benjamin,Thank you for your great review, we are so pleased you enjoyed the details of our refurbishment and your dining experience in our Trocadero Restaurant & Bar.Kind Regards,

8/10 – Goed

Sydnye

3 nachten verbleven in maart 2024
Reactie van Stacey op 9 apr 2024
Dear Sydnye,Thank you, we appreciate your review.Kind Regards,

10/10 – Uitstekend

Craig

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Second time at this hotel great location and great rooms. Pity that there appeared to not be enough staff for breakfast, with over 1/2 wait for the order to be taken, thus no coffee while waiting for the order to be taken. On the upside it is not a buffet breakfast. Food was great and worth the wait.
1 nacht verbleven in maart 2024
Reactie van Vishnu op 17 mrt 2024
Dear Craig,Thank you for taking the time to provide feedback on your experience with our hotel. We apologise that you had to wait for an extended period of time for your breakfast. We value your feedback and take it very seriously. We are continuously working to improve our services and to make sure you see the changes during your next stay. Thank you again.

10/10 – Uitstekend

Susanna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful luxury hotel with everything you need!
1 nacht verbleven in maart 2024
Reactie van Vishnu op 17 mrt 2024
Dear Susanna,Thank you very much for taking time to leave us a review. We are thrilled that you had a good stay with us and we look forward to serve you again.

6/10 – Redelijk

Robert

2 nachten verbleven in maart 2024
Reactie van Stacey op 9 apr 2024
Dear Robert, Thank you, we appreciate your review.Kind Regards,

10/10 – Uitstekend

Caroline

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location.
2 nachten verbleven in maart 2024
Reactie van Stacey op 11 mrt 2024
Thank you Caroline,We appreciate your review.Kind Regards,

8/10 – Goed

Austra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very helpful and accommodating. When our kayaking excursion was cancelled due to the weather , they were glad to suggest alternatives. Our vacation was not spoiled.
3 nachten verbleven in maart 2024
Reactie van Stacey op 11 mrt 2024
Dear Austra,Thank you for your review, we are glad we could assist you with alternative sightseeing options whilst here in Auckland.Kind Regards,

8/10 – Goed

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Stacey op 11 mrt 2024
Thank you Rachel, we appreciate your review.Kind Regards,

10/10 – Uitstekend

Carrie, Lakewood

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is in a great location for walking along Queen Street for shopping and dining. Our room was very comfortable - although the bathroom was a bit small. The staff could not have been nicer or more accommodating. From keeping our luggage early to arranging an early take-away breakfast for us, they were always pleasant and helpful. Do yourself a favor and eat at the restaurant - the food was fabulous! Just be sure to get to breakfast early, they get pretty busy after 9.
2 nachten verbleven in maart 2024
Reactie van Stacey op 11 mrt 2024
Dear Carrie,Thank you for your great review, we are are so pleased we could look after you during your stay, Thank you for the wonderful feedback.Kind Regards,

10/10 – Uitstekend

Gladys

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the size of the room, bed was fantastic, location was good, and the food at the restaurant was great
2 nachten verbleven in maart 2024
Reactie van Stacey op 11 mrt 2024
Dear Glady's,Thank you for your review, we are so pleased you enjoyed your stay with us and enjoyed your dining experience in our Trocadero Restaurant & Bar.Kind Regards,

8/10 – Goed

Ron

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was spacious and very comfortable
2 nachten verbleven in maart 2024
Reactie van Stacey op 4 mrt 2024
Dear Ron,Thank you for your review, we are so pleased you had a comfortable stay and enjoyed your room.Kind Regards,

10/10 – Uitstekend

Seth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super convenient location and very nice accommodations. The breakfast was more than one could eat (which was perfect for hungry travelers)
3 nachten verbleven in maart 2024
Reactie van Stacey op 7 mrt 2024
Dear Seth,Thank you for your great review, we are so pleased you enjoyed your stay with us and your dining experience in our Trocadero Restaurant & Bar.Kind Regards,

10/10 – Uitstekend

Celene

2 nachten verbleven in februari 2024
Reactie van Stacey op 26 mrt 2024
Dear Celene,Thank you for your 5/5 review.Kind Regards,

10/10 – Uitstekend

Cherry, Whangarei

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfectly situated for Auckland Town Hall and Aotea Centre. A quiet relaxing stay.
1 nacht verbleven in februari 2024
Reactie van Stacey op 4 mrt 2024
Dear Cherry,Thank you for your great review, we are so pleased you had a relaxing stay and enjoyed our great central city location.Kind Regards,

10/10 – Uitstekend

Nicole

Great place to stay. Too bad there is so much construction around right now.
2 nachten verbleven in februari 2024
Reactie van Stacey op 4 mrt 2024
Dear Nicole,Thank you for your review, we are so pleased you enjoyed your stay. The exterior roadworks have now been completed which is great.Kind Regards,

10/10 – Uitstekend

Jeff

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Stacey op 21 mrt 2024
Dear Jeff,Thank you for your 5/5 review.Kind Regards,

6/10 – Redelijk

Daniel

Zakenreiziger
Positief: Personeel en service, voorzieningen
Negatief: Netheid
They haven't actually finished construction. Prepare to be woken by drilling and saws in the morning. You can hear next door, VERY clearly. And the small rooms, are absolutely tiny. As they haven't finished construction, the walls are covered with dust etc. The lighting in some of the rooms is very poor (way too bright, poor placement etc). The location is great. And the price is very decent. I imagine, if they change a few lightbulbs, and give the place a clean, it will get there.
Reactie van Vishnu op 25 feb 2024
Dear Daniel,Thank you for taking time to give us feedback. We’re sorry to hear that you didn't had a positive experience with us. Please accept our sincerest apologies for any inconvenience this may have caused.

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Vishnu op 25 feb 2024
Dear Michelle,Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. We look forward for your next stay.

6/10 – Redelijk

Chris

Reisde met familie
Positief: Netheid
The property is a good value and in a good but noisy location, but deserves a 3-star at best. The ONLY person waiting on a long check-in line was impolite and unwilling to text us when the room was ready, even though we were told it would be at least 1 hour later than normal check-in. Otherwise, everyone was very nice and helpful. The room had a >6' diameter pole between the bed and the bathroom, so I rate room design as poor. Overall, for USA citizens, think Holiday Inn, because it is on par with that.
3 nachten verbleven in februari 2024
Reactie van Vishnu op 25 feb 2024
Dear Chris,Thank you for taking time for reviewing our hotel. We’re sorry to hear that you didn't had a positive experience with us. Thank you for bringing this to our attention and please accept our sincerest apologies for any inconvenience this may have caused.

10/10 – Uitstekend

MELISSA

Reisde met een groep, Reisde met partner
great spot !
1 nacht verbleven in februari 2024
Reactie van Stacey op 20 feb 2024
Dear Melissa,Thank you for your great review, so pleased you enjoyed your stay.Kind Regards,

6/10 – Redelijk

Ingmar

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Nice but not perfect. Half emotional wine bottle from previous guest was not changed during the stay and towels have been missing.
2 nachten verbleven in februari 2024
Reactie van Stacey op 19 feb 2024
Dear Ingmar,Thank you for your review and bringing this to our attention, your feedback will be addressed with our housekeeping team to assist with our continuous training of new team members.Kind Regards,

10/10 – Uitstekend

Shannon, Ventura

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great spot. Kind staff very helpful. Good coffee and Resturant.
1 nacht verbleven in februari 2024
Reactie van Stacey op 19 feb 2024
Dear Shannon,Thank you for your great review and feedback.Kind Regards,

10/10 – Uitstekend

Floyd

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great accommodations,friendly and helpful staff. They were doing some kind of construction directly in front of the hotel so it was a construction site but it was not noisy just unattractive
2 nachten verbleven in februari 2024
Reactie van Stacey op 19 feb 2024
Dear Floyd,Thank you for your review, we are so pleased our friendly team ensured you were well looked after. The council infrastructure works are due to be completed in the next few weeks.Kind Regards,

10/10 – Uitstekend

Yoshiko

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
停電があり、困りました。それ以外は完璧です。
2 nachten verbleven in februari 2024
Reactie van Stacey op 15 feb 2024
Dear Yoshiko,Thank you for your review. We notified all guests that there would be a brief external power outage overnight and that we had a back-up generator in place, we hope this didn't affect your sleep too much.Kind Regards,

10/10 – Uitstekend

Wendy, Toronto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quality bed and superb linens. New property spacious rooms. Breakfast is excellent
2 nachten verbleven in februari 2024
Reactie van Stacey op 12 feb 2024
Dear Wendy,Thank you for your great feedback, we are so pleased you enjoyed your breakfast and our lovely new beds and refurbished rooms.Kind Regards,