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Beoordelingen van Auckland Airport Lodge

4 out of 5
Auckland Airport Lodge
296 Kirkbride Road, Auckland, Auckland

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 323 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 388 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 155 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 72 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 62 van 1000 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

R.G.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig motel vlakbij vliegveld Auckland
Prachtig motel met alle voorzieningen, met extra keukentje met eettafel en stoelen. Zeer schoon en comfortabel. Een deel van onze groep vloog de dag erna naar huis, het motel zorgde zelfs in de vroege ochtend voor gratis Shuttle service, WOW.

8/10 – Goed

Christopher

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to airport and free airport shuttle was convenient.
1 nacht verbleven in maart 2024
Reactie van Reception op 26 apr 2024
Dear Christopher,Much appreciated your fantastic review. Looking forward to welcome you in the future.Thank youAAL Team

8/10 – Goed

Janet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We only stayed overnight, facilities adequate for our purpose
1 nacht verbleven in maart 2024
Reactie van Reception op 26 apr 2024
Dear Janet,Thank you for taking time to fill out our review and much appreciated. Looking forward to welcome you again in the future.Kind Regards,

10/10 – Uitstekend

Leigh-Anne

1 nacht verbleven in maart 2024
Reactie van Reception op 26 apr 2024
Dear Leigh-Anne,Much appreciated your fantastic review. Looking forward to welcome you again in the future.Thank youAAL Team

10/10 – Uitstekend

Mitchell, Ithaca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly and helpful. Ride to the airport.
1 nacht verbleven in maart 2024
Reactie van Reception op 26 apr 2024
Hi Mitchell,We are happy to hear that you enjoyed your stay with us. Looking forward to welcome you again in the future.Thank youAAL Team

10/10 – Uitstekend

Tana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Lydia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

4/10 – Matig

Bruce

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Reception op 7 mrt 2024
Dear Bruce,We are very sorry to hear about the experience you had with us. We are taking things into consideration and ensure it won't happent again.Thank youKind Regards,AAL Team

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just right for a night before a morning flight
1 nacht verbleven in maart 2024
Reactie van Reception op 7 mrt 2024
Dear David,Thank you so much for your review and much appreciated. Looking forward to welcome you again in the near future.Kind Regards,AAL Team

4/10 – Matig

Alfredo

1 nacht verbleven in maart 2024

8/10 – Goed

Lesley

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent for access to the airport. efficient shuttle
1 nacht verbleven in februari 2024
Reactie van Reception op 7 mrt 2024
Dear Lesley,Thank you for your review. Looking forward to welcome you again in the future.Kind Regards,AAL Team

6/10 – Redelijk

Janine

Reisde met partner
Positief: Personeel en service
Unfortunately this was not the greatest. Quite smelly. Carpet was stained. Spiders in the shower and elsewhere. Iron is in the laundry room Good things was the 24/7 free shuttle to the airport. The proximity to the airport is close. Staff was very friendly
1 nacht verbleven in februari 2024
Reactie van Reception op 7 mrt 2024
Dear Janine,We are very sorry to hear about the experience you had during your staying with us. We are taking your review very seriously and ensure that won't happen again.Thank youAAL Team

8/10 – Goed

Rosalind

1 nacht verbleven in mei 2023

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was updated, clean, comfortable, and had plenty amenities. There was even a small enclosed patio. They upgraded me to a room with a Jacuzzi tub, as well as a shower. The area is mostly residential and very quiet. The free airport shuttle runs every 30 mins. I would highly recommend to stay here if you need to be near the airport.
1 nacht verbleven in februari 2024
Reactie van Reception op 7 mrt 2024
Dear Brenda,Thank you for your review. We are happy that you had a confortable stay during your recent visit.We are looking forward to welcome you back again in your next visit.King Regards,AAL Team

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Brittnee

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great for the price. Super friendly staff.
1 nacht verbleven in januari 2024
Reactie van Reception op 28 jan 2024
Dear Brittnee,Thank you for the very positive rating that you have given us. Looking forward to see you again in the near future.Take care,Auckland Airport Lodge

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Reception op 26 jan 2024
Dear Customer,We are sorry to hear of the experience you had during your stay, and have taken your feedback into consideration to ensure this will be avoided in the near future.Many Thanks,Auckland Airport Lodge

10/10 – Uitstekend

Marita

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Reception op 23 jan 2024
Dear Marita,Thank you for your review and see you again.Kind Regards,AAL Team

8/10 – Goed

Leilani

1 nacht verbleven in januari 2024
Reactie van Reception op 23 jan 2024
Dear Leilani,Thank you for your valuable review.Kind Regards,AAL Team

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Reception op 23 jan 2024
Dear David,Thank yu for your valuable review.Kind Regards,AAL Team

10/10 – Uitstekend

Shinae

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Reception op 24 jan 2024
Dear Shinae,We hope you enjoyed your stay with us, much appreiated for the positive rating you have given us. Looking forward to welcome you a gain.Kind Regards,AAL Team

4/10 – Matig

Chelsea, Griffin

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
There were crumbs and rubbish through the unit. There were innumerable amounts of damage to the walls. There was a ? Smoke alarm taped up with masking tape on the roof. Good location, terrible cleanliness especially for the price.
1 nacht verbleven in januari 2024
Reactie van Reception op 24 jan 2024
Dear Chelsea,We are sorry to hear of the experience you had during your stay, and have taken your feedback into consideration to ensure this will he avoided in the near future.Many thanks,Auckland Airport Lodge

10/10 – Uitstekend

Bruce

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Reception op 24 jan 2024
Dear Bruce,We hope you enjoyed your stay with us, much appreciated for the positive rating you have given us.Many Thanks,Auckland Airport Lodge

8/10 – Goed

Susan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The shuttle service was prompt and helpful. Friendly staff.
1 nacht verbleven in december 2023
Reactie van Reception op 24 jan 2024
Dear Susan,We hope you enjoyed your stay with us, much appreciated for the positive rating you have given us. Kind Regards,Auckland Airport Lodge

10/10 – Uitstekend

Sherryl

Reisde met partner
The front desk staff were very helpful and just lovely. Our driver to the airport was sweet and chatty and we felt like nothing was too much trouble. Brilliant all over
1 nacht verbleven in december 2023
Reactie van Reception op 28 jan 2024
Dear Sherryl,Thank you for your positive rating. Hope you enjoyed your stay with us and looking forward to seeing you again.Many Thanks

4/10 – Matig

Florence

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Disappointing
Pictures are accurate but do not really show how dated and compact the rooms are. There is no private outdoor space, very close to a main road and a community centre across the road that was hosting a celebration late at night, really need double glazed windows!! Air-conditioning was located in the lounge close to the sliding door and did not reach the bedroom which ended up being quite warm because we needed to keep the windows closed due to the outside noise. We ended up leaving early and cancelled our second stay, which cost us over $800 as both stays were non-refundable. For us to give up that money and book somewhere else shows how disappointed we were. This motel is better suited to overnight stays, not for families. Will never stay here again
4 nachten verbleven in december 2023
Reactie van Reception op 24 jan 2024
Dear Florence,We are sorry to hear of the experience you had during your stay, and have taken your feedback into consideration to ensure this will be avoided in the near future.Many Thanks,Auckland Airport Lodge

2/10 – Ontzettend slecht

Eiji

1 nacht verbleven in december 2023
Reactie van Reception op 24 jan 2024
Dear Eiji,We hope you enjoyed your stay with us, much appreciated for the rating you have given us.Kind Regards,Auckland Airport Lodge

6/10 – Redelijk

Darryl

I felt the price was excessive for the ordinary quality of the place
1 nacht verbleven in december 2023
Reactie van Reception op 24 jan 2024
Dear Darryl,We are sorry to hear of the experience you had during you stay, and have taken your feedback into consideration to ensure this will be avoided in the near future.Many Thanks,

8/10 – Goed

Aaron

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van Reception op 24 jan 2024
Dear Aaron,We hope you enjoyed your stay with us, much apprecated for the positive rating you have given us.Many Thanks,Auckland Airport Lodge

10/10 – Uitstekend

Kirstin

1 nacht verbleven in december 2023
Reactie van Reception op 28 jan 2024
Dear Kirstin,Thank you for your positive feedback and hope you enjoyed your stay with us.Looking forward to seeing you in the near future.Many Thanks,Auckloand Airport Lodge

10/10 – Uitstekend

EIJI

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ナイス！ホスピタリティ！
1 nacht verbleven in december 2023
Reactie van Reception op 24 jan 2024
Dear EIJI,We hope you enjoyed your stay with us, much appreciated for the positive rating you have given us.Many thanks,Auckland Airport Lodge

8/10 – Goed

Barbara

1 nacht verbleven in november 2023
Reactie van Reception op 24 jan 2024
Dear Barbara,We hope you enjoyed your stay with us, much appreciated for the positive rating you have given us.Many ThanksAuckland Airport Lodge

8/10 – Goed

Olivia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ckose to airport, clean and easy. Airport transport quick. Nicely renovated rooms, good layout, only issue was shower either too hot or too cold.
1 nacht verbleven in december 2023
Reactie van Reception op 24 jan 2024
Dear Olivia,We hope ou enjoyed your stay with us, much appreciated for the positive rating you have given us.Many Thanks,Auckland Airport Lodge

10/10 – Uitstekend

Tracy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Reception op 24 jan 2024
Dear Tracy,We hope you enjoyed your stay with us, much appreciated for the positive rating you have given us.Kind Regards,Auckland Airport Lodge

4/10 – Matig

William

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The accommodation is run down. There was a strong smell of damp on entering. Paint is peeling off the ceiling in the bedroom. There is mould in the bathroom. Single glazing makes traffic noise significant. Overall it was an unpleasant stay.
1 nacht verbleven in november 2023
Reactie van Reception op 28 jan 2024
Dear William,We are sorry to hear of fthe experience you had during your stay, and have taken your feedback into consideration to ensure this will be avoided in the future.Kind Regards,Auckland Airport Lodge

10/10 – Uitstekend

Hervé

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super endroit à prix raisonnable pour une petite famille...
2 nachten verbleven in november 2023

6/10 – Redelijk

Corralie

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Could do with a refurbishment - looking a bit old and tired
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Harry

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked for 2 nights. There were ants all over my room, wifi did not work, staff didn’t seem to care. Checked out after the first night and was not giving a refund for the second night. This place sucked, worst hotel experience of my life.
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Carol

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Book somewhere else. the most unfriendly staff we have ever encountered, not welcoming at all. room barely clean - kitchen floor sticky, had to wear shoes. Bugs crawling on toilet. For the price it may as well have been a back packers.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and staff was wonderful!
1 nacht verbleven in november 2023

8/10 – Goed

Sharyn

Positief: Netheid, personeel en service
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Bill

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bathroom curtain too small, located in industrial area, bed linen not completely clean.
1 nacht verbleven in november 2023

6/10 – Redelijk

Karin

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room was fine and the customer service was efficient. Gardens and lawns need more attention.
1 nacht verbleven in november 2023

8/10 – Goed

Diane

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient and very comfortable. We really appreciated the complimentary shuttle to the airport.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Sharee

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is an overnight stay property for the airport because there’s not really much else around. But the shuttle bus service is fantastic and staff accomodating. We arrived in on a late flight and the shuttle was there really quickly!
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Ross

Zakenreiziger, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There was a dirty chipped cup in the room and the lights in the bathroom and toilet area were not working. The room was dated and generally tatty. We had a booking through Wotif and as we had a late change until the next day, we had to pay two tariffs for only one night. Wotif refused to help out this situation, so we will ensure that we will never use Wotif again.
1 nacht verbleven in november 2023

10/10 – Uitstekend

William A

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Lute Brown op 1 nov 2023
Thank you so much and see you again.

8/10 – Goed

Ashlee

Positief: Netheid, personeel en service
1 nacht verbleven in oktober 2023
Reactie van Lute Brown op 1 nov 2023
Thank you so much and see you again.

10/10 – Uitstekend

Merryn, Rotorua

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When we arrived there was a sign saying they were out for 20 mins but no time as to how long it had been. The staff were friendly and helpful. The room was clean, tidy and comfortable. Very handy having a park right outside the room. Would definitely recommend.
Reactie van Lute Brown op 1 nov 2023
Dear Merryn,Thank you for your review.Looking forward to see you again.Kind Regards,AAL

6/10 – Redelijk

daniel

Reisde met familie
outdated motel with furnishings that should be updated...However ,you get what you pay for,in this case a comfortable bed near the airport at a reasonable price
1 nacht verbleven in oktober 2023
Reactie van Lute Brown op 1 nov 2023
Dear Daniel,Thank you for your review.Looking forward to see you again.Kind Regards,AAL team