Privékeuken

Beoordelingen van Haka Lodge Auckland - Hostel

2 out of 5
Haka Lodge Auckland - Hostel
373 Karangahape Rd, Auckland

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 95 van 178 beoordelingen" "
Gastenscore: 8 - Goed. 63 van 178 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 178 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 178 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 178 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2018
Reactie van Danni op 11 dec 2018
Kia Ora, Thanks for the 5 star feedback. We hope we can accommodate you again sometime. Cheers, Danni - Assistant Lodge Manager

10/10 – Uitstekend

LUCILE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It suits with description. Enjoyable building's architecture.
1 nacht verbleven in april 2024
Reactie van Team Haka op 8 apr 2024
Thank you very much for your feedback. We are glad you enjoyed your stay with us.

6/10 – Redelijk

Hilda

Positief: Netheid
Mid town covenience.
1 nacht verbleven in maart 2024
Reactie van Team Haka op 4 apr 2024
Thank you for your feedback.

2/10 – Ontzettend slecht

MICHAEL

1 nacht verbleven in maart 2024
Reactie van Team Haka op 15 apr 2024
We are sorry to see, you did not seem enjoy your stay with us. Please feel free to get in touch with us, to discuss the reason for this. We appreciate your feedback to improve our services.

10/10 – Uitstekend

Alisha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in maart 2024
Reactie van Team Haka op 21 mrt 2024
Thank you for your feedback.

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great place to stay, staff are nice and friendly always willing to help. Bathrooms and kitchen get cleaned regularly which is good to see. The street isn't the nicest of places but as long as you don't interact with the crazies they don't usually bother you. I had a good time meeting a bunch of people here and would definitely go back.
14 nachten verbleven in december 2023
Reactie van Haka Team op 6 mrt 2024
Thank you for your feedback!

6/10 – Redelijk

Anthony

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023

8/10 – Goed

Joey

Positief: Netheid, personeel en service
The beds are comfortable
3 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Carl, Pukekohe

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sat in reception upon arrival for 45 mins while two incompent "night managers" spoke in a random language messing my booking around. They then tried to palm me off into a room with more people which was less than what i paid for. Upon returning to rwception i spent another 15 mins waiting for an outcome. I was told if i wanted to leave i could have a partial refund...what a joke. It was then discovered a person in the room id booked has overstayed 2 nights. When rhey were finally moce they refused to even change the sheets. Finally after they did change them when i entered the room i was hassled by other room users "why did you make our friend move". Disgusting mangement behaviour and such a shiz experience for a night away in the city. Upon returning from the concert i missed some of due this hold up, the room entrance was wide up and a key was in the door. Beyond a joke.
1 nacht verbleven in september 2023

4/10 – Matig

Polina

2 nachten verbleven in juli 2023
Reactie van NG op 27 sep 2023
Kia ora,This reservation was canceled and the guest never showed up. It therefore surprises us that the person was able to leave a comment on a hostel that they have not frequented or a team that they have not met.Nga mihi (kind regards),Haka Team

4/10 – Matig

Clement

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Wouldn’t recommend
We had a private room and bathroom and it was FREEZING cold even with the plug-in radiator… there are a lot of sketchy people hanging around just outside the hostel so I wouldn’t stay here as a solo female traveller. The road is very very noisy with sirens, music, people shouting and fighting etc… We wouldn’t recommend this place to a chill couple wanting to visit the city
2 nachten verbleven in juni 2023
Reactie van HAKA reservation Team op 23 jun 2023
Kia OraWe are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! We look forward to improving our service over time and look forward to seeing you soon!Ngā mihi,Reservations Team

2/10 – Ontzettend slecht

Debra

4 nachten verbleven in april 2023
Reactie van HAKA reservation Team op 11 jun 2023
Kia OraThank you for taking the time to provide your feedback. I’m so sorry to hear youhad a frustrating experience. We apologise that our service did not meet your expectations. Your comments allow us the opportunity to do better. We are looking into the issue and hope to resolve it promptly. Please do not allow this isolated incident to stop you from giving us another chance.Ngā mihi,Reservations Team

10/10 – Uitstekend

Stephanie Marie Perez

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2023
Reactie van Reservations Team Haka Lodge Auckland op 22 mrt 2023
Kia Ora We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon!Ngā mihi,Reservations Team Haka Lodge Auckland

10/10 – Uitstekend

Laura

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location in terms of proximity to restaurants. ~15 min walk from Intercity bus drop and 30 min walk from the water. Friendly staff, quiet. Great room!
Reactie van Haka Lodge Auckland op 18 jan 2023
Kia ora Laura,Thank you for your wonderful review, We are thrilled you enjoyed your stay and hope to welcome you again soon. Nga mihi

8/10 – Goed

Nina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Hostel liegt in einer Straße mit Bars und Restaurants dadurch war es recht laut bis spät. Das Zimmer war super. Trotz eines 20 bed dorms wirkte es nicht zu voll. Durch den Vorhang am Bett hat man ein wenig das Gefühl seinen eigenen Bereich zu haben. Fand meine Übernachtung dort trotz des Lärms sehr gut.
Reactie van Haka Lodge Auckland op 28 dec 2022
Kia ora Nina, Thank you for taking the time to share your review, We are glad you enjoyed your stay and hope to welcome you in one of our other properties soon.

8/10 – Goed

Megan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hostel is great however try request a room that isn't facing k road as the street noise was unbelievably loud and I didn't get any sleep. The bunk bed was very comfortable, great quality pillow with protector on it, cosy and not creaky. The bathroom was clean and towel provided in each individual toilet/sink. Free WiFi, no lift, so had to carry up heavy bag up the stairs but that's ok for me, maybe not for others.
1 nacht verbleven in november 2022
Reactie van Haka Lodge Auckland op 27 nov 2022
Kia ora Megan,Thank you for taking the time to share your review, Being central there can be a bit of street noise, we are glad for the most part you enjoyed your stay and hope to welcome you again soon.

10/10 – Uitstekend

Gordon

1 nacht verbleven in november 2022

8/10 – Goed

Myriam

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
J'ai pris une chambre privée avec salle de bain, très bien, grande et propre. Les fenêtres sont vieilles donc mal insonoriser donc tu entends tout ce qui se passe dans la rue et la musique des bars environnants. La cuisine et la salle à manger sont assez petites pour al quantité de personne à l'auberge. Très bien situé au centre-ville, tout est accessible à pied.
1 nacht verbleven in november 2022
Reactie van Haka Lodge Auckland op 27 nov 2022
Kia ora Myriam, Thank you for taking the time to share your review, The building is a heritage building which means consent to make any changes can be difficult and the central location means that it can be a bit loud from time to time. We are glad for the most part you enjoyed your stay

8/10 – Goed

Marie

2 nachten verbleven in september 2022
Reactie van Haka Lodge Auckland op 13 sep 2022
Kia ora Marie, Thank you for taking the time to share your review. We hope to welcome you again soon. Nga mihi

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid
Too Small for Comfort
Starting with the positives, the staff at the Haka Lodge was friendly, responsive to emails, and made our late check in easy. Our room was decent and the heater was powerful. Unfortunately, one of the main reasons we stayed here was to have access to common spaces like a kitchen and lounge. These weren't really usable as there are A LOT of long term guests at this time and the area is too small to accommodate them all. The fridges and food storage areas were overflowing and were not cleaned while we were there (the fridges supposedly get cleaned on Wednesdays but the curdled milk that expired a month before was still there when we checked out.) When we asked about the state of things we were told to just "try and find a spot" for our stuff. If you are a WHV holder looking for a place to meet people and find a job, this may be a great place for you. If not, you may be disappointed. On a related note, because there are so many people around all the time the WiFi isn't really fit for purpose. Made things difficult as I couldn't even pull up google maps or check my mail.
6 nachten verbleven in juni 2022
Reactie van Haka Lodge Auckland op 6 jul 2022
Kia ora Anonymous, Thank you for taking the time to share your review with us, We are glad you enjoyed the room, we are sorry to hear you felt it was a little overcrowded. We have just purchased a new fridge so that we can get our staff and long-termers to use that instead of the main fridges. We haven't had any other complaints regarding the wifi, but we will be sure to have our IT team check it out. Nga mihi

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2022
Reactie van Haka Lodge Auckland op 29 mei 2022
Thank you for taking the time to share your review

8/10 – Goed

Bruno

Positief: Netheid
Établissement propre et bien organisé
Organisation impeccable pour le checking en dehors des heure. Établissement très bien tenu et très propre. Quartier légèrement bruyant les doit de WE, mais c’est un peu normal en ville à Auckland. Cela dit quartier sympa avec des petit café et boulangerie pour le matin et de nombreux snack, petit restau et bar pour la soirée.
4 nachten verbleven in mei 2022
Reactie van Haka Lodge Auckland op 12 jun 2022
Kia ora, Thank you for taking the time to share your review with us. We are thrilled you enjoyed your stay, we and we hope to welcome you again soon. Nga mihi Haka Lodge Auckland

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
honestly the most cleanest, nicest hostel i've ever stayed in. staff are lovely too
2 nachten verbleven in juli 2021
Reactie van Naomi op 6 aug 2021
Kia Ora, Thank you for your wonderful feedback, its a wonderful spot isn't it? and we think our staff are pretty ace as well. We hope to welcome you again soon. Nga Mihi

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2021
Reactie van Colette op 4 jul 2021
Kia ora Thanks for your feedback!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Great receptionists, really lovely and helpful. The room I stayed in was a pigsty, someone must have been staying long term and thier stuff was everywhere. Someone had stolen my pillow so I had to go and track down a staff member to try and get another one, lucky the staff member was awesome and found one for me. Bathrooms ok, kitchen pretty good.
1 nacht verbleven in juni 2021
Reactie van Colette op 4 jul 2021
Kia ora, Thanks for your feedback - we do apologise for your experience, but glad our staff member was able to assist you!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2021
Reactie van Colette op 31 mei 2021
Kia ora, Thanks for your review!

10/10 – Uitstekend

Sunny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2021
Reactie van Colette op 18 jan 2021
Thanks for your feedback!

10/10 – Uitstekend

Charlotte

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Haka family!
I love this place, so much so I booked more nights. The staff go above and beyond to help you and give great advice. I liked the privacy of the curtain on the bed. The place was spotless and there were always cleaners daily! There was free food that travellers left which was much appreciated!
1 nacht verbleven in maart 2020
Reactie van Haka team op 18 mrt 2020
Hello Charlotte, Thanks for your review. We are glad that you had a great time with us! Hopefully see you soon again! Safe travels, Regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2020
Reactie van Fanny op 7 mrt 2020
Hello, thank you for your review. We are happy to know that you enjoyed your stay at our hostel. Safe travels, Fanny, Duty Manager

10/10 – Uitstekend

Yann

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in februari 2020
Reactie van Fanny op 7 mrt 2020
Kia Ora Yann, thank you for your review. We are glad that you enjoyed your stay with us. Safe travels, Fanny, Duty manager

10/10 – Uitstekend

Maude

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020
Reactie van Fanny op 4 mrt 2020
Hello Maude, thank you for your review. We are happy to know that you enjoyed your stay at our hostel. Safe travels, Fanny, Duty manager

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in februari 2020
Reactie van Fanny op 4 mrt 2020
Hello, thank you for your review. We are glad that you enjoyed your stay with us. Safe travels, Fanny, Duty manager

8/10 – Goed

DAISUKE

Positief: Personeel en service, comfort kamer
ベッドには
1 nacht verbleven in januari 2020
Reactie van Colette op 3 feb 2020
Thanks for your rating!

8/10 – Goed

Fox, Sydney

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay near the centre on a budget. For a hostel it is excellent. I was disappointed to find stained sheets, however they promptly replaced them once flagged. The family room is great with a queen bed on one side and bunk on the other. Bathroom is in the middle. So there is a little bit of privacy for each room. My kids loved the bank had curtains. We didn’t use the kitchen much, but put some stuff in the fridge.
3 nachten verbleven in januari 2020
Reactie van Fanny op 23 jan 2020
Hello, Thank you very much for your review. We are glad that you enjoyed your stay at our hostel. Safe travels back home. Kind regards, Fanny, Duty manager

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in januari 2020
Reactie van Colette op 3 feb 2020
Thanks for your rating! We are glad you had a good stay with us!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2020
Reactie van Colette op 3 feb 2020
Thanks for the excellent rating!

8/10 – Goed

Holger, Essen

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Interessante Lage im alternativen Viertel Innenstadt mit etwas längeren Fußweg oder kurzer Busfahrt (nur 1 NZD pro Fahrt) zu erreichen. Doppelzimmer mit Bad hat Sauberkeit etwas gemangelt.
2 nachten verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019

10/10 – Uitstekend

MarthaC, Honolulu, Hawaii

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centrally located in auckland. Steps from the bus line.lots of eateries, pubs, markets in walking distance. Secure entrance to property.
10 nachten verbleven in oktober 2019
Reactie van Yan op 3 mrt 2020
Thanks for your review. Safe travels

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in oktober 2019

8/10 – Goed

Luis Filipe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ótimo hostel , organizado e limpo. Perfeito para ficar em auckland mesmo assim seja em um quarto com várias pessoas . Cama cama tem uma cortina.
3 nachten verbleven in oktober 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Terrible comma beforehand, mixed messages from hostel about towels & lockers. Arrival was fine even though front desk was closed before 830pm..inna big city just wow. Walls paper thin, noise from kitchen after allowed time, hear people talking on the stairs after midnight. Sunday morning front desk girl was lovely to chat to and sorted everything for. Pre booking assistant manager needs to learn email equite.
1 nacht verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
청결한 편, 다만 밤에 호스텔 근처 펍의 노래소리가 들려와 시끄러울수 있음
3 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2019
Reactie van Olivia B. Lodge Manager Haka Lodge Auckland op 23 sep 2019
Kia ora, Thanks for the great review. Safe travels, and hopefully we are able to welcome you back in the future. All the best,

8/10 – Goed

Geverifieerde reiziger

5 nachten verbleven in september 2019
Reactie van Olivia Brodie Lodge Manager op 24 sep 2019
Thank you so much for taking the time to leave us with your review. Safe travels,

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in augustus 2019
Reactie van Olivia B Lodge Manager Haka Lodge Auckland op 23 sep 2019
Kia Ora, Thanks for the review, Safe travels, and hopefully we are able to welcome you back in the future. All the best,

8/10 – Goed

Abhishek

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loud music playing nearby
Very ordinary no frills stay No breakfast facility U can veing your own food Lot of noise at night from nearby bars et al and loud music till 2 AM
2 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
3 nachten verbleven in augustus 2019
Reactie van Olivia B Lodge Manager Haka Lodge Auckland op 23 sep 2019
Kia Ora, Thanks for the review. Safe travels and hopefully we are able to welcome you back in the future. All the best,