Serveert ontbijt, lunch, diner, zeezicht
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Beoordelingen van Hilton Auckland

5 out of 5
Hilton Auckland
Princes Wharf 147 Quay Street, Auckland

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 619 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 253 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 76 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 39 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 1005 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

ALEXANDER

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2018

8/10 – Goed

TIMOTHY

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right on the big cruise ship dock, so the natural view, though very good, was frequently blocked by the ships. Large crowds at times as well when boarding was taking place.
4 nachten verbleven in februari 2024
Reactie van Hilton Auckland op 6 mei 2024
Kia Ora Tomothy, Thank you for your time to provide us with your feedback. Your feedback has been taken on board and is being reviewed by our team. Thank you again and we hope to welcome you back in the future.Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

8/10 – Goed

Jodie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Hilton Auckland op 2 mei 2024
Kia Ora Jodie, Thank you for your review and we hope to welcome you back in the near future. Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

8/10 – Goed

???

Positief: Personeel en service
6 nachten verbleven in april 2024
Reactie van Hilton Auckland op 1 mei 2024
Kia Ora, Thank you for your review. We hope to welcome you back in the future. Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 – Uitstekend

Ambert

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful room and a gorgeous view with a very massive deck. The room was luxurious and comfortable, and the facilities were great. We had heard before we got here that others have had to wait for their room to be ready which was the same case for us. While annoying, as we’d planned our activities around getting into our room at three, the staff were lovely and gave us complimentary drinks. The parking situation is super dire, however Fred at the front was lovely, friendly and helpful, making it a little more painless.
1 nacht verbleven in april 2024
Reactie van Hilton Auckland op 28 apr 2024
Kia Ora Ambert, Thank you for sharing your delightful experience with us! We are thrilled to hear that you enjoyed our beautiful room, the gorgeous view, and the spacious deck. It is wonderful to know that you found the room luxurious and comfortable, and that the facilities met your expectations.We apologize for any inconvenience caused by the wait for your room. We appreciate your patience, and we are glad our lovely staff made it up to you with complimentary drinks. Fred is indeed a gem, and we will be sure to pass along your kind words to him.Regarding the parking situation, we understand it can be challenging. We are continuously working to improve this aspect of our service, and we appreciate your feedback.We look forward to welcoming you back on your next visit! Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 – Uitstekend

Jonathan, Christchurch

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We requested a early check-in with a reply by assistant manager Catherine pending on availability Welcomed ANZA weekend with a warm smile front desk Maria with surprise our room was ready at 9am (please take note Maria & Concierge apologies missed her name 25th April AM shift) are definitely a asset to the brand,first timers at the Hilton Auckland,very relaxing & can't fault our stay. Thank you Hilton Auckland
2 nachten verbleven in april 2024
Reactie van Hilton Auckland op 29 apr 2024
Kia Ora Jonathan, Thank you for taking the time to write a review following your stay at Hilton Auckland. It is wonderful reading about your enjoyable experience with us, we are glad you had a great stay!We appreciate the special recognition for our lovely Front of House team, we will make sure to pass your kind words on to Mariya, Catherine and Yveline. Jonathan, thank you again and we hope to welcome you again in the near future! Kind regards,Scott ThomsonGeneral Manager- Hilton Auckland

10/10 – Uitstekend

KATSUHIRO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024
Reactie van Hilton Auckland op 21 apr 2024
Kia Ora,Thank you for your 5 star rating! We appreciate the review. Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 – Uitstekend

janet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay here was lovely. Everything within walking distance. We most enjoyed the view of the harbor, it really made our time in Auckland special.
2 nachten verbleven in april 2024
Reactie van Hilton Auckland op 21 apr 2024
Kia Ora Janet, Thank you for writing your wonderful review. We are delighted to hear that you enjoyed your stay at Hilton Auckland and it was our pleasure having you.Thank you again and we hope to welcome you back in the near future. Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 – Uitstekend

Joanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A wonderful hotel in a great location! Staff are very kind. Highly recommended!
1 nacht verbleven in april 2024
Reactie van Hilton Auckland op 16 apr 2024
Kia Ora Joanne, Thank you for your wonderful review. We are delighted hearing that you would recommend Hilton Auckland, and it was our pleasure having you. Joanne, thank you again and we look forward to welcoming you back in the near future.Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 – Uitstekend

Sanjeewa, Yucaipa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
X
2 nachten verbleven in maart 2024
Reactie van Hilton Auckland op 14 apr 2024
Kia Ora Sanjeewa, Thank you for your amazing review!We appreciate the 5- star rating. Kind regards,Scott ThomsonGeneral Manager- Hilton Auckland

10/10 – Uitstekend

Luis Eduardo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location and the view
2 nachten verbleven in april 2024
Reactie van Hilton Auckland op 11 apr 2024
Kia Ora Luis, Thank you for taking the time to give us a review. We are delighted that you enjoyed your stay with us, and we appreciate the 5* rating. We look forward to welcoming you back in the future!Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

8/10 – Goed

Katja

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Good location, breakfast not the greatest in selection for that price you pay for a better coffee extra
1 nacht verbleven in april 2024
Reactie van Hilton Auckland op 8 apr 2024
Kia Ora Katja, Thank you for taking the time to post your review on Expedia following your stay at Hilton Auckland. We are delighted to see your 4* review and it is wonderful to hear that you enjoyed the hotel's location.Your feedback regarding breakfast has been taken on board and is being reviewed by our team. We hope to welcome you again in the future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 – Uitstekend

eric

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fish restaurant has a unique location.
4 nachten verbleven in maart 2024
Reactie van Hilton Auckland op 8 apr 2024
Kia Ora Eric, Thank you for taking the time to write this lovely review. It was our pleasure to have you and it is great hearing that you enjoyed your experience at our restaurant Fish. Eric, thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind regards,Scott ThomsonGeneral Manager- Hilton Auckland

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice views and very friendly staff.
3 nachten verbleven in maart 2024
Reactie van Hilton Auckland op 8 apr 2024
Kia Ora Adam, Thank you for staying at Hilton Auckland! We are so grateful for your 5* review. It was a pleasure having you stay with us, and we look forward to welcoming you again in the near future! Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

8/10 – Goed

Fiona

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay at the Hilton in Auckland. It is located in a great location as it is a short distance to walk to downtown and the Viaduct harbour. Also, from our balcony we have great view of the wharf. I enjoyed watchingthe sun rises every day. The interior of the hotel common area and our room are new, modern and cosy. All staff are very friendly and professional. However, the free Wifi was not working as it was either slow or kept dropping out. We did not use the outdoor pool because the water was cold to swim in. I would like the buffet breakfast selections to be more expansive. All in all we have a good experience and would recommend the Hilton Auckland to our extended family, friends and colleagues.
4 nachten verbleven in maart 2024
Reactie van Hilton Auckland op 8 apr 2024
Kia Ora Fiona, Thank you for your review regarding your stay at Hilton Auckland. We are delighted to hear that you had a great experience and enjoyed our unique location. We appreciate the feedback about the Wifi, pool and the breakfast; it has been taken on board and is being reviewed by the team.Fiona, thank you again, and we hope to welcome you back in the near future!Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 – Uitstekend

Akanksha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was such a beautiful property and our stay was excellent. The restaurant inside was amazing and it was accessible to many places just by walking distance. The staff was incredibly friendly and very helpful.
2 nachten verbleven in maart 2024
Reactie van Hilton Auckland op 8 apr 2024
Kia Ora Akanksha, Thank you for your wonderful review following your stay at Hilton Auckland. It was our pleasure having you, and we are delighted to hear about your positive experience regarding your stay at Hilton Auckland. Thank you again, and we look forward to welcoming you in the future! Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 – Uitstekend

keiko

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
スタッフが一生懸命にサービスして下さりとてもいい旅になりました。良かったです♪
4 nachten verbleven in december 2023
Reactie van Hilton Auckland op 8 apr 2024
Kia Ora Keiko, Thank you for your review following your stay at Hilton Auckland.We enjoyed reading all of the positive comments you have provided, and it is great to hear you had an unforgettable stay. Thank you again, and we hope to welcome you again in the near future! Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 – Uitstekend

Bigyan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking is not good
1 nacht verbleven in maart 2024
Reactie van Hilton Auckland op 8 apr 2024
Kia Ora Bigyan, Thank you for taking the time to provide us with your 5* review. We appreciate your feedback regarding the parking. It has been taking on board and it is being reviewed by our team. Thank you again, and we look forward to welcoming you again in the near future. Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 – Uitstekend

JOHN, MECHANCISVILLE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean the staff was very helpful and friendly.
2 nachten verbleven in maart 2024
Reactie van Hilton Auckland op 8 apr 2024
Kia Ora John, Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure having you stay with us, and we appreciate your feedback regarding the cleanliness and our outstanding hospitality. John, thank you again, and we look forward to welcoming you again at Hilton Auckland. Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 – Uitstekend

Sachiyo

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
All in all, the staff is friendly and helpful. I appreciate the care of the Japanese staff.she is nice!! The view is wonderful. I was surprised to see a big ship in front of me in the morning, but I could still enjoy the view. The in-room meals were reasonably priced , arrived quickly and delicious. Only disappointment was in the next room who smoked on the balcony and the wind from the ocean let all the smoke into my room and smoky.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

GRAHAM

3 nachten verbleven in maart 2024

6/10 – Redelijk

Tracy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beware! If u pay the high room rate for a king harbor view room, you may not have a harbor view. Humongous cruise ships dock right next to the hotel and block all views. The hotel gave us a cheap bottle of wine to compensate. Those rooms are expensive.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Tamilyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms pick up lots of outside noise
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Jerome

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is perfect for walking around downtown Auckland. If you are taking a cruise the dock is right next door.
2 nachten verbleven in februari 2024

8/10 – Goed

Margaret

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were VERY disappointed in our room as we paid for a harbor view and instead had a huge cruise ship directly across from our room. Its engines running making enough noise that we could not enjoy the view nor the balcony. We were told ships harbor there constantly. If that is the case why weren't we told so we could have made other plans? I feel we paid an exorbitant price only to be disappointed by the ship not 60 feet from our balcony.
1 nacht verbleven in februari 2024
Reactie van Scott Thomson op 18 mrt 2024
Kia Ora Margaret,Thank you for taking the time to provide this feedback. We pride ourselves on giving the best possible guest experience and we are sincerely sorry to hear that we fell short in this instance.Your feedback has been taken on board and is being reviewed by our team. We hope to have the opportunity to make it right in the future. Kind regards, Hilton Auckland

8/10 – Goed

Victor

Reisde met een groep
Beautiful property and helpful staff. Got there early and room promised at 3pm but not available until 545. Luggage not delivered as promised.
2 nachten verbleven in februari 2024
Reactie van Scott Thomson op 18 mrt 2024
Kia Ora Victor,Thank you for taking the time to post your review following your stay at Hilton Auckland. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide this feedback to help us to improve future stays. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind regards, Scott ThomsonGeneral Manager - Hilton Auckland

8/10 – Goed

Holly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Be prepared. Right next to cruise ship parking! You can hear announcements on the ships!
2 nachten verbleven in februari 2024
Reactie van Scott Thomson op 18 mrt 2024
Kia Ora Holly, Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

4/10 – Matig

Pat

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Wai Chuen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024
Reactie van Scott Thomson op 19 feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

8/10 – Goed

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Scott Thomson op 19 feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

8/10 – Goed

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The helpfulness of the receptionists and travel desk advisors helped make our stay much easier. The bathroom was always clean.
4 nachten verbleven in februari 2024
Reactie van Scott Thomson op 20 feb 2024
Kia Ora James,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our hospitality. Thank you again James and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 – Uitstekend

Patricia

1 nacht verbleven in februari 2024

8/10 – Goed

Bart

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel located on the water so great views from rooms, bar and restaurant. We enjoyed having drinks on outside deck areas watching the boats go by. Our room was a little dated but clean and spacious. Easy walk to restaurants and shopping.
1 nacht verbleven in februari 2024
Reactie van Scott Thomson op 20 feb 2024
Kia Ora Bart,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our bar and restaurant. Thank you again Bart and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 – Uitstekend

Marieta

1 nacht verbleven in februari 2024

8/10 – Goed

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice quiet location with lovely views and big decks. The staff is quite nice and welcoming. The bar is quiet and there is outdoor seating in a lovely setting. It’s a little inconvenient to services (a 3-4 block walk to coffee, pharmacy, etc.). If you need a cab, I recommend Uber since the cabs weren’t reliable, but Uber drivers are usually waiting nearby. Gym was small but serviceable. The pool is quite small.
3 nachten verbleven in februari 2024
Reactie van Scott Thomson op 20 feb 2024
Kia Ora Cynthia,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our facilities and the hospitality provided by the team. Thank you again Cynthia and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Scott Thomson op 19 feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

10/10 – Uitstekend

Kjell king

1 nacht verbleven in februari 2024
Reactie van Scott Thomson op 19 feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

6/10 – Redelijk

Doug

6 nachten verbleven in januari 2024

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a superb room with a huge terrace overlooking Auckland Harbour, and the never ending ferries. It was an easy walk down the pier to the heart of Auckland, with superb restaurants and sights.
4 nachten verbleven in januari 2024
Reactie van Scott Thomson op 20 feb 2024
Kia Ora John,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our rooms. Thank you again John and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 – Uitstekend

Faisal

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was fine.
2 nachten verbleven in januari 2024
Reactie van Scott Thomson op 20 feb 2024
Kia Ora Faisal,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed your stay. Thank you again Faisal and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

8/10 – Goed

Larry

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
2 nachten verbleven in januari 2024
Reactie van Scott Thomson op 19 feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

10/10 – Uitstekend

Hanspeter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Another great stay at the Hilton, Auckland
- professional service at front desk - excellent concierge dervice - super room with a superb view
2 nachten verbleven in januari 2024
Reactie van Scott Thomson op 19 feb 2024
Kia Ora Hanspeter,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our rooms and the hospitality provided by the team. Thank you again Hanspeter, and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 – Uitstekend

William

1 nacht verbleven in januari 2024
Reactie van Scott Thomson op 19 feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

10/10 – Uitstekend

Edward

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good front desk service and remembered my surname through out my stay concierge good group of guys and informative will stay again when opportunity arises 🙏👍
2 nachten verbleven in januari 2024
Reactie van Scott Thomson op 19 feb 2024
Kia Ora Edward,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you with us and it’s great to hear you enjoyed your stay especially the hospitality provided by the team. Thank you again Edward and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

6/10 – Redelijk

Karen

Reisde met partner
The staff here were really great, however the property itself is overpriced for what you get. There is a lot that needs repair both in the room and also on the deck, eg, loose tiles that water oozes from when you walk on it. This is yet another hotel that is cashing in on the views. The breakfast was very nice.
1 nacht verbleven in januari 2024
Reactie van Scott Thomson op 19 feb 2024
Kia Ora Karen,Thank you for taking the time to post your review following your stay at Hilton Auckland. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide this feedback to help us to improve future stays. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 – Uitstekend

Owen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Scott Thomson op 19 feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

8/10 – Goed

John

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Checkin was greatly delayed as rooms were not ready. The rest of the stay was very good.
1 nacht verbleven in januari 2024
Reactie van Scott Thomson op 19 feb 2024
Kia Ora John,Thank you for taking the time to post your review following your stay at Hilton Auckland. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide the feedback on your check in process to help us to improve future stays. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 – Uitstekend

Bruce

2 nachten verbleven in januari 2024
Reactie van Scott Thomson op 19 feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

6/10 – Redelijk

Wendy, La Jolla

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stay was pretty good, though not as personal as other Hilton stays due to the busy season, so it's understandable. Notable mentions are the fantastic breakfast and bellhops and valet staff, who were really outstanding in their customer service. Do note that ocean facing rooms which are more expensive face the ferry docks so activity starts at about 6 am. It is very well located so it's walking distance to shops and restaurants.
3 nachten verbleven in december 2023
Reactie van Scott Thomson op 19 feb 2024
Kia Ora Wendy,Thank you for taking the time to post your review on following your stay at Hilton Auckland. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide this feedback to help us to improve future stays. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Auckland
Very clean and Renovated.
1 nacht verbleven in januari 2024
Reactie van Scott Thomson op 19 feb 2024
Kia Ora David,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our facilities. Thank you again David and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland