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Beoordelingen van Howick Motor Lodge

3 out of 5
Howick Motor Lodge
682 Pakuranga Road, Auckland

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 18 van 107 beoordelingen" "
Gastenscore: 8 - Goed. 44 van 107 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 107 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 107 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 107 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

6,8/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I havent been to this hotel in a while as it is often booked up well in advance but had the opportunity to stay there again for a couple of nights. And was delighted to see they have spent time and money on giving it a revamp in the rooms which are an absolute delight now . the fresh new duvets , the new curtains and carpet abd even new beds ! pooja has a way also wth making the customer feel relaxed and looked after whilst remaining professional . I will be back it gets a 10/10 from me !
1 nacht verbleven in maart 2020

6/10 – Redelijk

Cyril

Positief: Personeel en service, comfort kamer
3 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Very tired, needs updating with more modern bathroom and kitchen
1 nacht verbleven in februari 2020
Reactie van Pooja op 10 mrt 2020
Thank you for your feedback Regards

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
5 nachten verbleven in februari 2020
Reactie van Howick Motor Lodge op 17 feb 2020
Thank You for your review Regards

10/10 – Uitstekend

Robyn, Canberra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was clean and spacious. Staff was very helpful when we required assistance. Easy to get into the city by public transport
2 nachten verbleven in januari 2020
Reactie van Howick Motor Lodge op 17 feb 2020
Thank you for you review. We appreciate your review. we will see you in future Regards

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Good value in this top season. Nice clean new carpet, little private outdoor space, room service every day, friendly staff.
3 nachten verbleven in december 2019
Reactie van Howick Motor Lodge op 17 feb 2020
Thank You for your review. We will see you again Regards

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We needed urgent accomodfation for 2 adults and our 2 dogs, Howick Motor Lodge was very acceptable for our needs. the unit had a private paved courtyard of our room perfect for our boys. W
1 nacht verbleven in december 2019
Reactie van Howick Motor Lodge op 17 feb 2020
Thank you for your review. We will see you again Regards

10/10 – Uitstekend

alf

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2019
Reactie van Howick Motor Lodge op 17 feb 2020
Thank You for your excellent review. We will see you again Regards

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was happy with the room and staff. Very accomodating
1 nacht verbleven in december 2019
Reactie van Howick Motor Lodge op 17 feb 2020
Thank You for your review. We will see you again and happy to serve you again Regards

8/10 – Goed

matthew

Positief: Netheid, comfort kamer
Decent for the price
Dated but comfortable. Pool looked unusable. Car is needed for this location but the village of Howick is very nice and the it’s easy to get to the city, the country and the beaches.
4 nachten verbleven in december 2019

6/10 – Redelijk

Stéphanie

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
L’hôtel est bien situé : commerces à proximité, proche d’Auckland et des parcs. C’est notre 3ème séjour dans cet hôtel : déception cette fois-ci pour un séjour de 10 jours aucun ménage, pas de changement de draps, les serviettes propres ( quand ils y pensaient) étaient posées sur la table basse du salon ( les serviettes sales toujours dans la salle de bain). Le sol n’a pas été nettoyé du séjour. Je ne comprends pas une telle baisse de prestations, j’apprécierais cet hôtel au bon rapport qualité/prix, mais je vais en choisir un autre pour mon prochain séjour.
10 nachten verbleven in december 2019

4/10 – Matig

Andrew

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Tired in need of refurbishment 504 needs new shower rose
3 nachten verbleven in november 2019
Reactie van Howick Motor Lodge op 26 nov 2019
Thank you for your feedback.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service
Convenient location for surrounding shops etc, room was comfortable but just wish others that were more respectul in terms of noise.
10 nachten verbleven in november 2019
Reactie van Howick Motor Lodge op 26 nov 2019
Thank you for your feedback.

8/10 – Goed

Geir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019
Reactie van Howick Motor Lodge op 26 nov 2019
Thank you for your nice rating. we will see you again:)

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Mostly clean, very dated and noisy.
I expected the motel to be pretty average, given the price. However, the age was older than it looks in the photos, especially the stove, and bathroom. While on first inspection it appeared to be mostly clean, when you started to look closer, it had only been given a cursory clean. There was rubbish still under the beds, and it was very grimy around the stove. Added to this, we had the Police knock on our door the first night, as they'd had a 111 call they couldn't track. The second night, there was a drunk man shouting abuse and banging on cars at 4:39 am in the carpark. It felt very unsafe staying here with those 2 events. When we asked the staff about it the next day, they knew nothing, but said they would check the security cameras. No idea if they ever did. Even without this drama - it was very noisy with road traffic, and we found it very hard to sleep. The bathroom is upstairs, and the stairs are very narrow, tight and we didn't feel as if they were safe to climb up and down at night. This would not be a suitable place to stay for disabled or elderly people. The couch was so old we didn't dare sit on it. The Positives: The private courtyard was quite nice. The manager was friendly and welcoming. If you're on a budget, and not too worried about cleanliness, and you are physically able to navigate the stairs to get to the bathroom, then stay at your own risk. Just make sure you bring ear plugs and a sleeping mask.
4 nachten verbleven in november 2019
Reactie van HOWICK MOTOR LODGE op 13 nov 2019
Dear Guest Thank you for your detailed review. we are sorry to hear that you did not enjoy your experience at Howick Motor Lodge. Your feedback has passed along to our team. We strive to exceed our guest expectation's, so i can assure that we take your concerns very seriously.

8/10 – Goed

DNC

1 nacht verbleven in november 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019
Reactie van Howick Motor Lodge op 13 nov 2019
Thank You for your good review.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Extreamly friendly and helpful service. Good price for an overnight stay
1 nacht verbleven in november 2019
Reactie van Pooja op 9 nov 2019
Thank you for your feedback. We appreciate your feedback. See you again:) Regards

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
The property is dated and on a main road so a little noisey, but it’s reflected in the price. Everything was clean and tidy and the staff was super friendly.
1 nacht verbleven in november 2019
Reactie van Pooja op 9 nov 2019
Thank you for your feedback. We appreciate your feedback. Sorry about the main road traffic disturbance. We will see you again:)

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019
Reactie van Pooja op 9 nov 2019
Thank you for your feedback. We appreciate your feedback. We will see you again:)

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2019
Reactie van Howick Motor Lodge op 28 nov 2019
Thank you for your feedback Regards

8/10 – Goed

Jagdish

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2019
Reactie van Pooja op 9 nov 2019
Thank you for your feedback. We appreciate your feedback. We will see you again:)

8/10 – Goed

Graham

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pet friendly
Great for travelling with pets
2 nachten verbleven in september 2019
Reactie van Howick motor lodge op 10 okt 2019
Thank you for your Feedback. we will see you again Regards

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property needs to be updated RE new furniture and take out the kitchens
3 nachten verbleven in september 2019
Reactie van Howick motor lodge op 28 sep 2019
thank you for your feedback regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Property was in a great location for what I needed. Just getting a little outdated. Others didn't seem to be concerned about their noise level. Very thin walls. Staff were friendly and always tried to assist. Followed up on all issues bought to their attention. Polite and friendly
6 nachten verbleven in september 2019
Reactie van Howick motor lodge op 23 sep 2019
Thank you for your review. Regards

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in september 2019
Reactie van Howick motor lodge op 23 sep 2019
Thank you for your review Regards

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Had a very short stay but was very comfortable. I liked the very private courtyard.
1 nacht verbleven in september 2019
Reactie van Howick motor lodge op 20 sep 2019
Hi Thank you for your review. We will see you again?:) Thanks

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019
Reactie van Howick motor lodge op 21 sep 2019
Thank you for your feedback Regards

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid
What did we like - leaving there? The room looked clean upon entry, but looking closer I didn’t want to touch anything. Stains on the bedcover, fabric chairs were soiled, and while showering noticed mould around the shower handle. The sliding door had a loose screw as a latch and could only be locked by the dead bolt above. Then we had guests next door that talked ALL night that we questioned whether it was a tv left on, and was easily heard from our room despite the concrete block walls. We only needed somewhere to sleep for the night in the area that has limited accommodation but I wish I had paid more to stay further away 🙁
1 nacht verbleven in augustus 2019
Reactie van Howick motor lodge op 21 sep 2019
Thank you for your feedback Regards

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2019
Reactie van Howick motor lodge op 21 sep 2019
Thank you for your feedback Regards

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019

8/10 – Goed

Paul

Positief: Netheid, personeel en service en comfort kamer
Stay at Howick Motor Lodge 17-26 June
The motel is located perfectly on Pakuranga Road and convenient for beaches, shops Howick Historical Village, family and friends. It was quiet and the host was friendly and helpful The motel is getting a little outdated and could do with some minor Improvements to modernise it. Bed in room was large and comfortable, however the armchair a little worn out Breakfast good and adequate facilities with oven, microwave and fridge but required roll of paper towel for cleaning up purposes. Some residents did not stick to their allocated parking spot just parking where they liked.
10 nachten verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2019
Reactie van PS op 19 jun 2019
Thank you for your reveiw. We will see you again:)

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner, Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room cold no towels in room carpet stains But every thing else clean
2 nachten verbleven in mei 2019
Reactie van PS op 30 mei 2019
Dear Guest, Thank you very much for your recent stay at Howick Motor Lodge and taking time to share valuable comments on expedia. However, we regret to learn that we were not able to meet your expectations regarding our service of staffs and room facility. I will share your valuable comments with our staffs and do our best to improve the quality of service. Please accept our sincere apologies for the inconvenience you may have experienced. Your review regarding our hotel service is very important to us. We hope that you will allow us another opportunity to serve you again in the future.

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My Home in Auckland
My Home in Auckland.... property is older but great character. My 3rd stay from Australia and I will stay again. Hostess Poojah is very good.... I recommend the studio units.
3 nachten verbleven in mei 2019
Reactie van PS op 7 mei 2019
Kia ora Andrew, I love your heading "My Home in Auckland", this tells us that you had a great stay and felt comfortable with everything Howick Motor Lodge offered during your stay. Also nice to read that you feel comfortable, and found that our team were hospitable and helpful. Kindest Regards Poojah

2/10 – Ontzettend slecht

David

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2019
Reactie van PS op 2 mei 2019
Thank you

8/10 – Goed

chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My new time out place
Peaceful relaxing quite and the creature comforts I needed for a very pleasant time out Superior friendly staff. Room well maintained and clean. Everything in my room studio Actually worked properly... hehe even the TV remote!. All basic kitchen items etc. We're fairly modern with out sign of damage of wear from use. For the amazing price I paid I will certainly you be placing the motel in my top 5 time out spots. High reccomeded. U get exactly what is advertised 8.5/10 basing it on the current star rating.
1 nacht verbleven in maart 2019
Reactie van PS op 7 mrt 2019
Thank you for your feedback. We welcome you again:) Regards

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in maart 2019
Reactie van PS op 9 apr 2019
Thank you for giving us good rating. We appreciate your rating. We will see you soon:)

10/10 – Uitstekend

Deanna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2019
Reactie van PS op 1 mrt 2019
Thank you for your feedback. We welcome you back!

8/10 – Goed

Annette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location
Very good value for money, especially having the separate bedroom up the stairs. Nice having private outdoor space. The pool is small but good for a cooling down dip in the summer. Definitely worth visiting the Howick Colonial village down the road.
2 nachten verbleven in januari 2019
Reactie van PS op 24 feb 2019
Hi Thank you for taking time to review of our property. I am glad to hear that you like our rooms. We look forward to welcoming you back soon! Regards

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfy beds and quiet convenient location . Would book again
1 nacht verbleven in februari 2019
Reactie van PS op 17 feb 2019
Hi Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Auckland. We look forward to welcoming you back soon!

6/10 – Redelijk

Matt

Positief: Personeel en service, comfort kamer
Average but functional
Needs some maintenance, needs a decent clean from top to bottom. Customer Service was good, was not worth the price per night I paid, beds were comfy, shower didnt have good pressure.
2 nachten verbleven in februari 2019

10/10 – Uitstekend

Stéphanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fonctionnel
Personnel accueillant et serviable. Quartier tranquille, commerces à proximité. Le plus la terrasse privative sans aucun vis à vis. Mobilier un peu vielllot.
9 nachten verbleven in januari 2019
Reactie van PS op 20 feb 2019
Merci pour votre reveiw. Nous vous reverrons certainement avec de nouvelles améliorations.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2019
Reactie van PS op 17 feb 2019
Thank you for giving us rating in expedia.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2019
Reactie van PS op 17 feb 2019
Thank you for giving us rating in expedia. We will see you again.

4/10 – Matig

Karina

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not so good
3 families booked but on arrival motor lodge had wrong dates for one couple (we have email confirming) so had to sleep together ( not ideal) then both of us were moved next day! No milk throughout stay! Family units very dated and rough! The unit our friends went into had 3 dogs in the night before!!😫😫😫 no lawn so where we they peeing and defacating??? Never thought u cod have dogs? Lawns very long untidy and told “Just chlorinated pool (25+ degrees) so don’t swim for a day!!” So why book thinkn u will have a swim! Overall disappointed! Nice lady we dealt with in office tho!
2 nachten verbleven in januari 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room was fit for purpose , it would be perfect for family with single beds on mezzanine floor, it is tired and could do with carpets and a re-paint as paint chipping, curtains look to be nearly falling off with not enough hooks, bed cover on one of upstairs beds looked to have grease stains on it but all sheets were clean, skirting boards full of dust and going upstairs railing feels sticky. It could be made lovely with pair, curtains and new quilts, our booking was stuffed up and we were told we could not have family apartment but they then sorted that for us and gave us what we had booked , reception was helpful in the end when I said I wanted refund as was going somewhere else,
1 nacht verbleven in januari 2019
Reactie van PS op 6 jan 2019
Thank you for your feedback. We are working on our wear and tears. We wish to see you again:)

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
1 nacht verbleven in december 2018
Reactie van PS op 2 jan 2019
Thank You for your feedback.