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Beoordelingen van Off Broadway Motel

4 out of 5
Off Broadway Motel
11, Alpers Avenue, Newmarket, Auckland

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 54 van 222 beoordelingen" "
Gastenscore: 8 - Goed. 108 van 222 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 222 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 222 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 222 beoordelingen" "

7,8/10

Netheid

7,8/10

Personeel en service

8,4/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sherril

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very handy to downtown Newmarket and the Mall. Very comfortable beds.Good sized room. Toaster, microwave and electric jug with plates, mugs and cutlery made it easy to prepare breakfast
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Herbert

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Good customer service.
1 nacht verbleven in september 2023

8/10 – Goed

Conchita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

8/10 – Goed

Verena

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Suited our purpose for nearby Saturday conference
2 nachten verbleven in juli 2023

8/10 – Goed

Simon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good motel, convenient for Auckland. A little tired but still a good place to stay.
2 nachten verbleven in april 2023

10/10 – Uitstekend

Mike

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great stay. Location very good. Everything was a great stay. Thanks Off Broadway Motel
16 nachten verbleven in april 2023

10/10 – Uitstekend

Chieh-Hsin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Free parking. Comfortable room
2 nachten verbleven in april 2023

6/10 – Redelijk

Jasmine

Zakenreiziger
Positief: Netheid, personeel en service
Adequate for a business trip. For the price I paid I would shop around
2 nachten verbleven in april 2023

2/10 – Ontzettend slecht

Sophie

1 nacht verbleven in februari 2023

10/10 – Uitstekend

Lars

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were caught in the extreme rain and flooding in Auckland. Our original hotel was flooded. I used Expedia to find Off Broadway Motel as a same day alternative. Even though the motel also had some water damage it had rooms above the flood. We walked to the local shopping center and had a delicious dinner that evening. After a good night's sleep we checked out of the motel and went to wait at the airport. Very grateful that we had a place for that night.
1 nacht verbleven in januari 2023

10/10 – Uitstekend

Lindsay

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service at this motel was exceptional. Nisal was wonderful in helping my elderly aunt and uncle through their stay during the airport disruption. He made them comfortable and at ease, and his help went way beyond what would normally be expected. We are so grateful to the Off Broadway management.
1 nacht verbleven in januari 2023

8/10 – Goed

Samier

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quite clean with modern amenities. Good location, covered parking which is great with convenient in and out access. Enjoyed our stay
1 nacht verbleven in januari 2023

8/10 – Goed

Murray

Reisde met familie
1 nacht verbleven in december 2022

10/10 – Uitstekend

Hannah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Christina

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Great stay. Large room. Friendly staff. Quick walk to Newmarket shops.
1 nacht verbleven in november 2022

8/10 – Goed

KEE

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Knowledgeable and friendly owner of points of interest in the local area.
1 nacht verbleven in oktober 2022

8/10 – Goed

David

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfectly adequate accommodation handy to Newmarket.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Brieley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quiet and clean Staff helpful and kind Great stay - will definitely be back
1 nacht verbleven in september 2022

8/10 – Goed

MARION

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient to motorways. Clean unit. Value for money.
2 nachten verbleven in september 2022

10/10 – Uitstekend

Jamie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value here.
Used Off Broadway as a base while our son was in Mercy Hospital for an operation. Convenient location and the free parking were a god send. The staff were friendly and helpful and the room although dated was great. Only issue was the awful pillows. Overall a great stay for the price.
3 nachten verbleven in juli 2022

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Excellent staff, very friendly.
2 nachten verbleven in juni 2022
Reactie van General Manager op 12 jun 2022
Dear Andrea, We are delighted to have you with us and thank you for your excellent review which motivates our staff. Look forward to see you when you are in Auckland in future.

6/10 – Redelijk

Brendon

Zakenreiziger
Positief: Netheid, comfort kamer
Ok
Location was good, walking distance to Westfield shopping. Comfortable room with views over motorway and surrounds. Would have been a great stay if TV was working (3 nights without tv made it a long stay)! Management had no replacement tv, and no idea when repairs to tv would be made. Happy to stay again when all amenities are available. Good room service.
4 nachten verbleven in maart 2022
Reactie van General Manager op 15 mei 2022
Good morning Brendon, Thank you for your review which helps us to improve our standards. This is just to let you know that we have upgraded our TV system to sky digital which has better reception and has more channels. look forward to welcome you again with better facilities when you are in Auckland again. Best Regards

10/10 – Uitstekend

Vivienne

1 nacht verbleven in maart 2022
Reactie van General Manager op 24 mrt 2022
Dear Vivienne, thank you for sharing your positive feedback about your recent stay at Off Broadway Motel Newmarket Auckland. We are thrilled and motivated to hear you enjoyed your stay which I shared with my staff. Thank you again for taking time to let us know and it would be our pleasure to welcome you back again in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service
Loved our room. Beds were very comfortable, patking easy, loved it.
1 nacht verbleven in augustus 2021
Reactie van General Manager op 9 aug 2021
Thank you for taking the time to post your review on Expedia following your stay at Off Broadway Motel, Newmarket, Auckland. We are delighted that you enjoyed your stay with us. Thank you for your feedback regarding our bed room specially beds and parking. Our team will review this and look at ways to improve future experiences. It was a great pleasure having you with us and we hope to welcome you back to stay with us again in the future.

10/10 – Uitstekend

Elizabeth Amy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and private, really enjoyed my stay here. The lady I dealt with was just lovely, efficient, warm and helpful. Appreciate the free parking, thorough cleaning service and the unlimited wifi. Will definitely stay here again
2 nachten verbleven in mei 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
N/A
1 nacht verbleven in mei 2021

8/10 – Goed

A M C

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Stay
The room was very clean with lots of space. Great views from top floor over Newmarket.
2 nachten verbleven in december 2020
Reactie van General Manager op 14 jan 2021
Dear Guest, We really appreciated your review and we are delighted that you enjoyed your stay with us and it is a real motivation for our staff to maintain high standards. Look forward to see you when you are in Auckland next time. Best Regards Germaine

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Bit tired looking on the outside but room was very clean and comfortable. Very handy to New Market
2 nachten verbleven in juli 2020
Reactie van General Manager op 19 jul 2020
Dear Guest, Thank you for your review and we are delighted to hear that the room was very clean and comfortable and handy to New Market. Further we agree with you about the outside is not the best as we had constant on and off rain and wind makes the place bit untidy at times. However we had made an extra effort to sort out this area. Thank you again & we wish you all the very best.

8/10 – Goed

C

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Bedside light didn’t work & no bath mat
1 nacht verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was great. Staff were friendly.Room was clean and the view was lovely.
1 nacht verbleven in januari 2020
Reactie van General Manager op 28 jan 2020
Thank you very much for your review which encourages our staff. Look forward for your next stay and provide with our best of our facilities and service.

8/10 – Goed

ISABELLE

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van General Manager op 27 aug 2019
Dear Guest Thank you very much for taking your time to review your stay which is very helpful to maintain our standards and it is always rewarding for the staff to hear that they have done well. Look forward to see you next time.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2019
Reactie van General Manager op 14 aug 2019
Thank you for your kind review which helps us to review and improve our services. While we wish you all the best and look forward to see you again.

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Shabby and didn't live up to the photos poor corridor lighting and poor carpet condition
1 nacht verbleven in juli 2019
Reactie van General Manager op 10 jul 2019
Dear Guest, Thank you for your review and we are sorry to hear of the issues specially the corridor lighting you experienced and we do apologise as our service fell short on this occasion. Our rooms and corridor carpets are little over one year old and as you mentioned we noticed that there is a joint which has a torn thread jutting out near the lift exit which we are attending at present. We look forward provide best of our services to all our guests. Thank you

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in maart 2019

10/10 – Uitstekend

Nancy, Yukom

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were happy the manager could check us in before noon, with no warning from us. Our room was very clean, very good fixtures and a comfy bed. The only concern we have is with security. The front door is propped open and it seemed to us that non-guests were wandering the hallways.
2 nachten verbleven in maart 2019
Reactie van Germaine op 12 mrt 2019
Thank you for taking your time to write the above review which we really appreciate. We are pleased to hear that you had a great stay with us and hope we have the opportunity to welcome you back in the future. We are concerned about the security concern and we have already taken necessary action on the issue.

8/10 – Goed

Carl

Stayed in unit 15, which was fine. Overall a good average experience.
4 nachten verbleven in november 2018
Reactie van General Manager op 27 nov 2018
Dear Guest, Thank you for your review which is very helpful to maintain quality in our establishment,and thank you for staying with us. We wish you all the best and look forward to see you in future.

10/10 – Uitstekend

Jill, Whanganui.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very helpful staff on reception , happy to give us a late checkout, extremely comfortable bed, quiet,clean, nice little balcony with view over area, a little trouble working shower over bath, but definitely stay there again.
1 nacht verbleven in september 2018
Reactie van General Manager op 2 okt 2018
Dear Jill, Thank you for your response which encourages our staff and we are sorry that you had trouble on operating the over head shower which operates on a leaver which we think that we should provide more information. We are delighted that you will come and stay with you again and we look forward to provide best of our services. We wish you all the very best.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
POSITIVES: Although previous reviews are not so good. We had a good night. Stayed there fir the All Black game. Staff was helpful when directing us to tge train station and was very informative. Gave warning that it may be noisey later at night that was good. Beds were clean and comfortable. Good location for our purpose. Was suprisingly quiet at night. We did enjoy our stay. NEGATIVES: The fan in the bathroom was noisey as if it was going to blow up. Air con heater was not working. Elevator needs cleaning fingerprint marks on everywhere and bugs in the lights. Maintanence needs attending to.
1 nacht verbleven in augustus 2018
Reactie van General Manager op 8 sep 2018
Dear guest, Thank you for your review which is very encouraging and helpful for further improvement. We wish you all the best and look forward to see you again.

8/10 – Goed

Cathy, Auckland

Positief: Netheid, personeel en service en comfort kamer
Hotel close to everything
Nice hotel comfy beds. Stayed in a large studio which was spacious for my daughter and I. Needed our tickets to the rugby printed out, It was no trouble for the staff to print out, no problem at all. Free parking and free WiFi which worked really well. The tv stations didn't match up to what was listed on the form, not great reception on some channels but it didn't matter too much. Bathroom needs a bit of an update. I recommend this hotel to everyone.
3 nachten verbleven in augustus 2018
Reactie van General Manager op 8 sep 2018
Dear Guest, Thank you very much for taking time to express your comments which is very valuable and helpful to maintain our standards. We are glad that you enjoyed your stay and look forward to see you again.

10/10 – Uitstekend

Greg, Sunshine Coast Australia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location to Newmarket, shops and restaurant. Easy access to the motorway for airport and Auckland. Staff very helpful and kept the premises very clean.
7 nachten verbleven in juni 2018
Reactie van General Manager op 18 jun 2018
Thank you Greg for your response which motivates our staff. Look forward to see you on your next arrival to Auckland.

8/10 – Goed

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Comfort kamer
Good stay overall, broken coffee percolator. .................................
1 nacht verbleven in april 2018
Reactie van General Manager op 17 apr 2018
Dear Guest Thank you for your review and we are happy that your stay was good overall. Thank you for letting us know about the broken coffee percolater which is helpful to improve our services and I apologise for the same. Look forward to see you again!!!

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Well appointed and spacious...parking bays very tight.
2 nachten verbleven in maart 2018
Reactie van General Manager op 17 apr 2018
Dear John, Thank you for your review and we are happy that you are happy with the room size and the location. I apologise for the size of some parking slots in our premises. Look forward to see you again while wishing you all the best.

8/10 – Goed

alfredo daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Anne

Positief: Personeel en service, comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Large room close to shops
Clean large room , helpful staff , good price Will be back
3 nachten verbleven in januari 2018
Reactie van Germaine op 30 jan 2018
Thank you for your review which we really appreciate and look forward to see you.

6/10 – Redelijk

natasha , stratford

Negatief: Staat van de accommodatie en faciliteiten
Great location
Great location We had another 2 night stay - first night 2 towels 1 facecloth —- 3 people ? No milk! 2nd night - no facecloths no coffee- staff really need a check list to ensure they are servicing the rooms correctly
2 nachten verbleven in november 2017
Reactie van General Manager op 5 dec 2017
Dear Natasha, Thank you for your response. Please accept my apologies and know that your feedback has been taken in the constructive manner intended. We strive to ensure that each and every guest enjoys a memorable stay and I am sorry that we did not necessarily achieve that on this occasion. I will ensure that we will provide best of our services in future.

4/10 – Matig

Bryan

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Good enough
Places is a dump
3 nachten verbleven in november 2017