Receptie
Beschikbaarheid controleren

Beoordelingen van VR Auckland City

4 out of 5
VR Auckland City
188 Hobson Street, Auckland

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 850 van 3264 beoordelingen" "
Gastenscore: 8 - Goed. 1323 van 3264 beoordelingen" "
Gastenscore: 6 - Redelijk. 644 van 3264 beoordelingen" "
Gastenscore: 4 - Matig. 286 van 3264 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 161 van 3264 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

7,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid
2 nachten verbleven in januari 2020
Reactie van Harshna op 30 jan 2020
Dear Valued Guest, We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and a good experience with us. We are very glad to hear that our little touches enhanced your stay and you had a lovely time. We take immense pleasure in being able to serve our guests every day and enjoy what we do. I hope your trip back home was fine. We now look forward to your next stay. Warm regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Simpele, maar prima accomodatie. Ligt op 5 min van Sky Tower af en daarmee is het centrum zeer goed bereikbaar. Vriendelijk personeel. Ontbijt niet spectaculair. Elke dag wordt er iets neergezet in de kamer door het personeel (sneetjes brood, sap, koekjes). Goed voor een paar dagen Auckland wat een superleuke stad is.
3 nachten verbleven in november 2019
Reactie van Harshna op 8 nov 2019
Dear Valued Guest, We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and a good experience with us. We strive to provide an environment that is as comfortable and welcoming as possible, so you truly do feel like the hotel is ‘a home away from home’. I am so glad that the team achieved this for you for your stay. The issues which were raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. We are looking forward to welcoming you back at our property and hope we can enhance your experience during your next visit to Auckland. Take care and please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2019
Reactie van Jim op 5 apr 2019
Dear Our Valued Guest, Greetings from VR Auckland City. Thank you so much for sharing your great rating for your previous stay with us. It is great to see you have enjoyed your stay with us. Please feel free to contact us directly if you have any suggestions for us to become better in the future. We wish you all the joy for the rest of your journey and looking forward to welcoming you again in the near future. Best regards Jim Xiao Shift Manager

8/10 – Goed

Gilbert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Ellen, Roermond

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Centraal gelegen Aparthotel
Een mooi aparthotel, centraal gelegen ten opzichte vsn de stad. Voorzieningen en attracties zijn op loopafstand bereikbaar.

8/10 – Goed

Martin, soest

Positief: Netheid, personeel en service
lekker centraal hotel
Lekker hotel op een mooie lokatie. Eenvoudig hotel met goede kamers en prima service. WE hadden er langer willen blijven. Dicht bij de haven

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Geverifieerde reiziger

10/10 – Uitstekend

Michael

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Manager op 29 apr 2024
Dear Mr. Michael,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

4/10 – Matig

Tori

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The lady’s at the front desk were lovely,and very helpful.when we got up to our room there was paint missing on the walls,the toilet buttons only one worked to flush,missing cooking utensils,plates had chips out of them,there was no tea towels or dish washing soap to wash our dishes also the sink facet was super loose so wasn’t ideal to do any cleaning in the sink,there is stains on the carpets and yellow marks on the mattress that we slept on over all I probably wouldn’t bring my family back to stay,I highly recommend the vr on queen street though
1 nacht verbleven in april 2024
Reactie van Manager op 21 apr 2024
Dear Ms. Tori,We wish to thank you for your valuable feedback. We are delighted to know that you liked our staff and their approach toward customer delight, we take pride in that. Please accept our sincere apology for all the inconvenience you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Goed

Anuragni

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stayed for a night with children, we were satisfied except couple of small issues which were resolved promptly.
1 nacht verbleven in april 2024
Reactie van Manager op 19 apr 2024
Dear Mr./Ms. Anurangi,We wish to thank you for your valuable feedback. We are delighted to know that you were satisfied with your stay with us.Please accept our sincere apology for any inconvenience you have encountered. I hope your trip back home was fine.We now look forward to your next stay.

10/10 – Uitstekend

Vida

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to the bus and shops.
3 nachten verbleven in april 2024
Reactie van Manager op 18 apr 2024
Dear Ms. Donaire,We wish to thank you for your valuable feedback. We are delighted to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Goed

Cherise

Positief: Netheid, staat van de accommodatie en faciliteiten
Will stay again when visiting Auckland again
2 nachten verbleven in april 2024
Reactie van Manager op 14 apr 2024
Dear Ms. Cherise,We wish to thank you for your valuable feedback. We are delighted to know that you enjoyed your stay with us.I hope your trip back home was fine.We now look forward to your next stay.

6/10 – Redelijk

Jennifer

Reisde met familie
Negatief: Netheid
I liked the location as it was close to a central bus stop. I did not like the bathroom which was unclean and had a strong smell of old urine.
3 nachten verbleven in april 2024
Reactie van Manager op 13 apr 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. Please accept our sincere apology for the cleanliness concern you have encountered. We have noted your concerns carefully and have taken appropriate actions to avoid such re-occurrence.I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Goed

Mana

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good help at service desk
1 nacht verbleven in maart 2024
Reactie van Manager op 15 apr 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. We are delighted to know that you liked our staff and their approach towards customer delight, we take pride in that. I hope your trip back home was fine.We now look forward to your next stay.

6/10 – Redelijk

Ho

Negatief: Netheid, staat van de accommodatie en faciliteiten
The positive side of this hotel are the location and budget friendly. However, the security is not good, drunk people will yelling on the 1st floor and beware if you are travel alone as me. Staff is polite but they wont really pay attention to their guest. As there is no notice card given to show “do not disturb”, I inform the front desk personally that I dont need any staff to clean up my room during my stay. However, once I get back to my room, staff has still come inside to have the room service.
3 nachten verbleven in maart 2024
Reactie van Manager op 4 apr 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. We appreciate all constructive comments, giving us a better idea of future improvements to our services. Please accept our sincere apology for all the inconvenience you have encountered.We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We look forward to your next stay.

8/10 – Goed

Ryan

1 nacht verbleven in maart 2024
Reactie van Manager op 23 apr 2024
Dear Mr. Ryan,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Goed

Jody

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Manager op 2 apr 2024
Dear Ms. Jody,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

6/10 – Redelijk

Marlee

2 nachten verbleven in maart 2024
Reactie van Manager op 19 apr 2024
Dear Ms. Marlee,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Goed

Surender

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Manager op 2 apr 2024
Dear Mr. Surender,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

4/10 – Matig

Joanne

Reisde met een groep
Negatief: Netheid, voorzieningen
Unfortunately when I checked in the toilet was dirty, the kitchen bin had not been emptied from the previous stay and smelt and we were only provided one towel for 3 guests.
1 nacht verbleven in maart 2024
Reactie van Manager op 4 apr 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. Please accept our sincere apology for the cleanliness concern you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence.I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Goed

Jerram

Location
3 nachten verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
Dear Mr./Ms. Jerram,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of our property. I hope your trip back home was fine.We now look forward to your next stay.

4/10 – Matig

Kaitlyn

1 nacht verbleven in maart 2024
Reactie van Manager op 14 apr 2024
Dear Ms. Kaitlyn,We wish to thank you for your valuable feedback.I hope your trip back home was fine.We now look forward to your next stay.

10/10 – Uitstekend

Kaniappa

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Excellent accomodation
2 nachten verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
Dear Mr./Ms. Kaniappa, We wish to thank you for your valuable feedback. we are delighted to know that you have loved your stay with us. I hope your trip back home was fine. We now look forward to your next stay.

8/10 – Goed

VARGHESE

1 nacht verbleven in maart 2024
Reactie van Manager op 10 apr 2024
Dear Mr. Varghese,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

6/10 – Redelijk

Taylor

Reisde met familie
Negatief: Netheid
I was pretty disappointed in staying here for how much we spent. The first room we were in there was no cover on the aircon vent, the kitchen sink faucet was not secured, the fridge was missing a foot and therefore wobbly and most importantly the aircon wasn't working. We changed rooms and in that room the soap dispenser was mostly pulled off the wall, all the bottles were empty with full bottles sitting on the shelf (as if that staff couldn't figure out how to change them), there was no cover on the key pad, and there were toenail clippings on the carpet suggesting it hadn't been vacuumed. We accepted these faults but still not overly impressive.
2 nachten verbleven in maart 2024
Reactie van Manager op 17 mrt 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. Please accept our sincere apology for the cleanliness concerns and problems with the furniture that you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence.I hope your trip back home was fine.We now look forward to your next stay.

2/10 – Ontzettend slecht

Emma

Reisde met een groep
We paid for an extra bed and that was put up, when we queried it we were told it we hadn’t paid for it but in the morning we were told we did and that we would receive a refund but didn’t. There were only 2 towels, no milk, and cigarette butts all on the balcony.
1 nacht verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
hank you for choosing to stay with us and we sincerely appreciate your feedback. We want to extend our sincerest apologies for the inconvenience that you had encountered within your stay with us, rest assure that we will brief and talk to all of our staff in regards with this kind of matter. Hoping to host you again during your next visit to Auckland and provide you with an exceedingly personalized experience.

10/10 – Uitstekend

Paul, AUCKLAND

1 nacht verbleven in maart 2024
Reactie van Manager op 5 apr 2024
Dear Mr. Paul,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Goed

Lance

Reisde met partner
Positief: Netheid
Average room and amenities
1 nacht verbleven in maart 2024
Reactie van Manager op 12 mrt 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay

8/10 – Goed

Wing Yee

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
At night , no staff at the check in counter , course of the filght arrival at 2235 , we show up hotel around 11pm ,but we can’t see and contact any staff, after 15-20 mins ,should be a indian staff show up and ask me is it check in.
1 nacht verbleven in februari 2024
Reactie van Manager op 15 mrt 2024
Dear Mr. Wing,We wish to thank you for your valuable feedback. Please accept our sincere apology for waiting 20 mins to check-in. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Goed

Hayley

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Not bad for an overnight stay. The glasses and plates etc were dirty when we got there, but we couldnt use the dishwasher as it was jammed shut and couldnt open. Parking system was great once we got manually let in as our swipes never worked. The location was great.
1 nacht verbleven in maart 2024
Reactie van FRONT DESK op 10 mrt 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay

4/10 – Matig

Stacey

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The apartment was in poor condition and not cleaned very well. Badly patched holes on the walls, missing extraction grate above the shower with duct tape where it was once stuck. Beds haven’t been vacuumed under in awhile, curtains coming off the tracks. General rundown condition. For the price of the apartment this was very disappointing.
1 nacht verbleven in maart 2024
Reactie van FRONT DESK op 10 mrt 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay And we are trying to do better to stay connected with us.

6/10 – Redelijk

SINTES

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
2 nachten verbleven in maart 2024
Reactie van FRONT DESK op 10 mrt 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay

8/10 – Goed

Honoura

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Nice place to go casino and diner
7 nachten verbleven in maart 2024
Reactie van FRONT DESK op 10 mrt 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay

10/10 – Uitstekend

Hidetaka

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
設備が充実していました。
4 nachten verbleven in maart 2024
Reactie van Manager op 7 mrt 2024
Dear Mr./Ms. Hidetaka, We wish to thank you for your valuable feedback. It is nice to know that you enjoyed your stay with us. I hope your trip back home was fine. We now look forward to your next stay.

10/10 – Uitstekend

Nihat

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
good quality
3 nachten verbleven in maart 2024
Reactie van Manager op 7 mrt 2024
Dear Mr./Ms. Nihat,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed your stay with us. I hope your trip back home was fine.We now look forward to your next stay.

2/10 – Ontzettend slecht

Sasha

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
We couldn’t use our bathroom sink all weekend as it was broken. Even when we went to reception to see if someone could take a look no one did during our stay. Our bed sheets were dirty, and there were cans of beer all under the bed from the guests prior. When I went to check out I mentioned this to the staff and said it just wasn’t good enough considering we paid money to stay, I was assured someone would contact me to discuss this and still not a single phone call. Dirty rooms and poor communication.
2 nachten verbleven in maart 2024
Reactie van Manager op 5 mrt 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. We appreciate all constructive comments, giving us a better idea of future improvements. Please accept our sincere apology for all the inconvenience you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Goed

Valeriano

2 nachten verbleven in februari 2024
Reactie van Manager op 22 mrt 2024
Dear Mr. Valeriano,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

10/10 – Uitstekend

Shingo

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
スタッフがとても親切です！
3 nachten verbleven in februari 2024
Reactie van Manager op 4 mrt 2024
Dear Mr. Shingo,We wish to thank you for your valuable feedback. It is nice to know that you liked our staff and their approach towards customer delight, we take pride in that. I hope your trip back home was fine.We now look forward to your next stay.

6/10 – Redelijk

Danielle

Reisde met een groep
Negatief: Voorzieningen
Room was decent, although sheets had stains on them (blood an something else??). No parking was available had to park down a hill an walk up with our bags. Front desk night staff was not helpful when querried about parking he just said call the car park number an that was it no other help offered.
Reactie van NIK op 26 feb 2024
"Dear Valued Guest,We wish to thank you for your valuable feedback.Please accept our sincere apology for all the inconvenience you have encountered during your stay. "

6/10 – Redelijk

Paul

Found it a bit stuffy. Air con was zero. Fans didn’t help..3 people and 2 towels..that was disappointing
2 nachten verbleven in februari 2024
Reactie van Manager op 25 feb 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. We appreciate all constructive comments, giving us a better idea of future improvements to our facilities and services. Please accept our sincere apology for all the inconvenience you have encountered.We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Goed

Tiyaporn

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Good thing is it is close to sky tower. On the other hand, floor is a bit sticky, broken fan and the smell from cooking.
1 nacht verbleven in februari 2024
Reactie van Manager op 25 feb 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. We appreciate all constructive comments, giving us a better idea of future improvements to our facilities and services. Please accept our sincere apology for all the inconvenience you have encountered.We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

4/10 – Matig

Charlene

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Manager op 25 feb 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. We would appreciate if you could share your experience to give us a better idea of improving our service and facilities.I hope your trip back home was fine.We now look forward to your next stay.

10/10 – Uitstekend

Fa

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van NIK op 19 feb 2024
Dear Valued Guest,We wish to thank you for your valuable feedback

8/10 – Goed

Carla

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Didn't stay long enough to give a better review but liked it.
1 nacht verbleven in februari 2024
Reactie van Manager op 6 feb 2024
Dear Ms. Carla,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed your stay in our hotel. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Goed

Linda

Positief: Comfort kamer
A good budget hotel
The hotel offered on a budget every thing I needed
6 nachten verbleven in januari 2024
Reactie van Manager op 6 feb 2024
Dear Ms. Linda,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the amenities and the service that was provided by the hotel. I hope your trip back home was fine.We now look forward to your next stay.

6/10 – Redelijk

Janne

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Good for a short stay. Maybe not a 3 star but okaysh.
2 nachten verbleven in januari 2024
Reactie van Manager op 30 jan 2024
Dear Ms. Janne,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

4/10 – Matig

Amit

3 nachten verbleven in januari 2024
Reactie van Manager op 23 jan 2024
Dear Mr. Amit,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

4/10 – Matig

Indira

Negatief: Staat van de accommodatie en faciliteiten
We were only informed upon check in that the AC was not working. No prior notice considering we checked in late. And it’s summer. We were provided with fans.
2 nachten verbleven in januari 2024
Reactie van Manager op 23 jan 2024
Dear Mr./Ms. Indira,We wish to thank you for your valuable feedback. Please accept our sincere apology for all the inconvenience you have experienced regarding air-conditioning as have encountered a sudden air-conditioning issue in the building.I hope your trip back home was fine.We now look forward to your next stay.

10/10 – Uitstekend

Aleksey

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
You can’t go wrong with the location and the price is outstanding!
1 nacht verbleven in januari 2024
Reactie van Manager op 23 jan 2024
Dear Mr. Aleksey,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay.