Serveert ontbijt, lunch, diner, buitendiner

Beoordelingen van Element Austin Downtown

3 out of 5
Element Austin Downtown
109 East 7th St, Austin, TX

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 418 van 655 beoordelingen" "
Gastenscore: 8 - Goed. 127 van 655 beoordelingen" "
Gastenscore: 6 - Redelijk. 53 van 655 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 655 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 28 van 655 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Collin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay and early check in.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jaden

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked the environment
1 nacht verbleven in april 2024
Reactie van Greyson F. op 30 apr 2024
We're thrilled to hear that you enjoyed the atmosphere of the Element Austin Downtown. Creating a welcoming and comfortable atmosphere for our guests is very important to us. Thank you for sharing your experience, and we hope to have the pleasure of hosting you again soon!

10/10 – Uitstekend

Glen

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All the front desk people were extremely friendly and helpful. Cooked continental breakfast each day was a nice surprise. As was the daily happy hour? Lucky we only remembered to take that in only twice during our stay (hic!) Easy walking to most sites of interest, to restaurants, and to 6th Avenue bar strip. Room cleaning staff also helpful.
7 nachten verbleven in april 2024
Reactie van Greyson F. op 30 apr 2024
Thank you for your glowing review! We're thrilled to hear that you enjoyed our friendly staff, delicious breakfast, and convenient location. We strive to provide exceptional service, and it's wonderful to know that we hit the mark during your stay. We hope to welcome you back again soon!

8/10 – Goed

Viktoriia

Positief: Netheid, personeel en service
5 nachten verbleven in april 2024
Reactie van Greyson F. op 30 apr 2024
Thanks for your feedback. We're glad you had a good stay. Let us know how we can make it even better next time!

10/10 – Uitstekend

Ian

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
.
12 nachten verbleven in april 2024
Reactie van David M op 23 apr 2024
Thank you for the positive score! Let us know if you have any feedback for us!

10/10 – Uitstekend

Santiago

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was very nice and clean we will be back soon. Thank you.
2 nachten verbleven in april 2024
Reactie van David M op 23 apr 2024
Thank you for the kind words! We look forward to your next visit!

10/10 – Uitstekend

Krystine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van David M op 23 apr 2024
Thank you for the positive score! Let us know if you have any feedback for us!

10/10 – Uitstekend

Gary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient to all the downtown action
1 nacht verbleven in april 2024
Reactie van David M op 23 apr 2024
Thank you for the kind words! We look forward to your next visit!

10/10 – Uitstekend

Jason

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the location. Rooms were nice. Bed was comfy.
1 nacht verbleven in maart 2024
Reactie van David M op 23 apr 2024
Thank you for the kind words, we look forward to your next visit to Austin!

10/10 – Uitstekend

Patricia, Spring

1 nacht verbleven in maart 2024
Reactie van David M op 23 apr 2024
Thank you for the positive score! Let us know if you have any feedback for us!

10/10 – Uitstekend

clasping

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Greyson F. op 27 mrt 2024
Thank you for the excellent rating! We're thrilled you had a fantastic experience with us. Your satisfaction means the world to us, and we can't wait to have you back for another memorable stay!

10/10 – Uitstekend

Travis, Prosper

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and super nice for the price.
1 nacht verbleven in maart 2024
Reactie van Greyson F. op 27 mrt 2024
Thank you for your feedback! We're thrilled to hear that you found our location great and our rooms of superior value. We appreciate your positive comments and hope to welcome you back for another enjoyable stay in the future!

10/10 – Uitstekend

Ilsa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was really nice and very cozy. The view was great. The only problem I had was parking. Seems parking is way expensive just to park two blocks away. I paid for parking on my own and walked the two blocks and paid less than I would have with valet.
1 nacht verbleven in februari 2024
Reactie van Greyson F. op 27 mrt 2024
Thank you for your feedback! We're pleased you found our hotel nice and cozy, with a great view. We apologize for any inconvenience with parking costs. Your input is valuable, and we'll take it into account to improve. We hope to welcome you back for a stellar stay!

6/10 – Redelijk

Brenda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No parking including
1 nacht verbleven in maart 2024
Reactie van Greyson F. op 10 mrt 2024
Dear Brenda,Thank you for your feedback, and we appreciate you choosing our hotel. We apologize for the inconvenience regarding the parking situation. While we believe we offer competitive valet rates for the area- we understand that expectations may vary. We hope to welcome you back in the future!

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Christine at front desk did an excellent job, having a couple small issues taken care of promptly, informative & professional
6 nachten verbleven in februari 2024
Reactie van Mercedes op 1 mrt 2024
Thomas! Thank you so much for this amazing feedback. Christine will be so happy. Much appreciated. Hope to host you again soon! Cheers!

10/10 – Uitstekend

Olivia

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Walkable to many places in downtown Austin.
2 nachten verbleven in januari 2024
Reactie van Mercedes op 1 mrt 2024
Hi Olivia! Thank you so much for the awesome feedback. We greatly appreciate you taking time to send this. Hope to host you again soon! Cheers!

10/10 – Uitstekend

Shawna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
😀
6 nachten verbleven in februari 2024
Reactie van Greyson F. op 10 feb 2024
Thank you so much for taking the time to share your 5-star experience! We're delighted to hear that you enjoyed your stay with us. Providing exceptional service and a positive experience for our guests is our top priority, and we're thrilled that we met your expectations. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future. Safe travels!

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was perfect
2 nachten verbleven in februari 2024
Reactie van Greyson F. op 10 feb 2024
Thank you for your kind words! We're thrilled to hear that you found our staff to be perfect. Providing excellent service is our priority, and we appreciate your acknowledgment. If there's anything specific you'd like to share or if you have any preferences for your next visit, please feel free to let us know. We look forward to hosting you again!

10/10 – Uitstekend

Alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location and nice Rooms...Tower is shared by Aloft Hotel...Valet a bit pricey at $52. a night.
1 nacht verbleven in februari 2024
Reactie van Greyson F. op 10 feb 2024
Thank you for sharing your feedback! We're pleased to hear that you enjoyed our excellent location and found the rooms nice. We appreciate your observation about the shared tower with Aloft Hotel. Regarding the valet pricing, we understand your concern, and we'll certainly take this into consideration for future improvements. If you have any more insights or specific preferences for your next stay, please feel free to let us know. We look forward to welcoming you back for another positive experience! Safe travels!

10/10 – Uitstekend

Emmanuel Ruiz

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Greyson F. op 31 jan 2024
Dear Mr. Ruiz,Thank you for your positive feedback! We're thrilled to hear that you had a great stay. If there's anything specific you enjoyed or any suggestions you have, feel free to share. We look forward to welcoming you back for another fantastic experience.

8/10 – Goed

Scott

Positief: Personeel en service
Staff were helpful after we got stranded due to weather, Christing in particular.
1 nacht verbleven in januari 2024
Reactie van Element Austin Downtown op 20 jan 2024
Howdy Scott,It is always amazing to hear that we’ve been successful in our goal of providing excellent service with the best possible experience. Thank you for giving us the chance to serve you.

10/10 – Uitstekend

Ann

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, nice staff. Excellent breakfast. Room design is a little wonky and we could have used another chair since there is a kitchenette. Good bakery and restaurant attached.
6 nachten verbleven in januari 2024
Reactie van Element Austin Downtown op 19 jan 2024
Howdy Ann,I am happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. We hope to see you again soon when your travel brings you back to Austin.

10/10 – Uitstekend

Damarys

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
8 nachten verbleven in januari 2024
Reactie van Element Austin Downtown op 15 jan 2024
Howdy Damarys,Thank you for your 5-star review. We sincerely appreciate your feedback. We hope to see you again soon when your travel brings you back to Austin.

10/10 – Uitstekend

Willem

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Element Austin Downtown op 15 jan 2024
Howdy Williem,Thank you for your 10/10 review. We sincerely appreciate your feedback. We hope to see you again soon when you travel back to Austin.

10/10 – Uitstekend

Shirley

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dry centrally located. Walkable to many destinations in downtown Austin. Parking valet was convenient for day excursions.
4 nachten verbleven in december 2023
Reactie van Element Austin Downtown op 15 jan 2024
Howdy Shirley,We’re so grateful that you took the time to share your feedback with us. It is our pleasure to make your stay delightful. We hope to see you again soon!

10/10 – Uitstekend

ezekiel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Element Austin Downtown op 20 jan 2024
Hello Ezekiel,Thank you for sharing your feedback. We hope to see you again soon when you travel back to Austin!

10/10 – Uitstekend

Geraldean, San Antonio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My dog gets to stay for free.
2 nachten verbleven in januari 2024
Reactie van Element Austin Downtown op 19 jan 2024
Howdy Geraldean,It is always amazing to hear that we’ve been successful in our goal of providing excellent service with the best possible experience. Thank you for giving us the chance to serve you.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Element Austin Downtown op 20 jan 2024
Howdy Anonymous,Thank you for sharing your feedback. We hope to see you again soon when you travel back to Austin!

10/10 – Uitstekend

Kenny

2 nachten verbleven in december 2023
Reactie van Element Austin Downtown op 20 jan 2024
Howdy Kenny,Thank you for sharing your feedback. We hope to see you again soon when you travel back to Austin!

10/10 – Uitstekend

Pamela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
King room smallish. Only tiny table for dining in and had to use desk chair and easy chair to eat together. Convenient having microwave and mini fridge. Breakfast good - need to get in early to get the good pastries.
5 nachten verbleven in december 2023
Reactie van Element Austin Downtown op 19 jan 2024
Hello Pamela,Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to guests like you. Thank you and we hope to see you again soon.

6/10 – Redelijk

Brian

Positief: Netheid, personeel en service
Staff was great. The main issue was the water for your
4 nachten verbleven in december 2023
Reactie van Element Austin Downtown op 20 jan 2024
Hello Brian,I am happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I sincerely apologize for your experience about the water. We hope to see you again soon when your travel brings you back to Austin.

10/10 – Uitstekend

Mitchell

2 nachten verbleven in december 2023
Reactie van Element Austin Downtown op 1 jan 2024
Howdy Mitchell,Thank you for your 10/10 review. We sincerely appreciate your feedback.

10/10 – Uitstekend

Julio

4 nachten verbleven in december 2023
Reactie van Element Austin Downtown op 15 jan 2024
Hello Julio,Thank you for the 5-star review! We’re here to serve you anytime. We hope to see you again soon when your travel brings you back to Austin.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to enjoy Austin. Amazing breakfast! Wonderful people.
3 nachten verbleven in december 2023
Reactie van Element Austin Downtown op 1 jan 2024
Howdy,I am happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. We hope to see you again soon when your travel brings you back to Austin.

10/10 – Uitstekend

Julia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Christine at the front desk is amazing. Hotel is located in a good spot with many restaurants. Near lots of music venues and activities. Comfortable beds, clean, safe. Breakfast could be better as they cook 1 slice of French toast on days when it’s offered. Took bus 20 from airport to downtown for $1.25 each and back to airport same way. Stops near all downtown hotels.
5 nachten verbleven in december 2023
Reactie van Element Austin Downtown op 1 jan 2024
Howdy Julia,It’s lovely to hear your kind words of appreciation for our hard-working staff at Element. Thank you for choosing to stay with us. We hope that we see you again soon.

10/10 – Uitstekend

paul

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Element Austin Downtown op 1 jan 2024
Hello Paul,Thank you for your 10/10 review. We sincerely appreciate your feedback.

10/10 – Uitstekend

Sergei

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed the stay. The only issue I had a talk was the tv position could have maybe been a little more centered, but having a kitchenette well made up for any issues. For some reason having a sink in the hotel room made me feel a lot more like I am in a condo or house rather a hotel which I prefer. Nice staff, great area right off Congress and seventh so very central to all of downtown.
1 nacht verbleven in december 2023
Reactie van Element Austin Downtown op 1 jan 2024
Howdy Sergei,Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again.

10/10 – Uitstekend

Geraldean, San Antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our dog stayed for free.
1 nacht verbleven in december 2023
Reactie van Element Austin Downtown op 1 jan 2024
Hello Geraldean,Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to guests like you. Thank you and we hope to see you again soon.

10/10 – Uitstekend

Norma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I was greeted by Christine and was very friendly! The rooms were clean and very quiet.
1 nacht verbleven in december 2023
Reactie van Element Austin Downtown op 1 jan 2024
Hello Norma,Thank you so much for sharing your feedback. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Christine receives the recognition they deserve. We appreciate you and we hope that we see you again soon.

10/10 – Uitstekend

Francisco

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Element Austin Downtown op 1 jan 2024
Hello Francisco,Thank you for the 10/10 review! We’re here to serve you anytime.

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Element Austin Downtown op 1 jan 2024
Howdy Paul,Thank you for your 5-star review. We sincerely appreciate your feedback.

10/10 – Uitstekend

Margaret

Reisde met familie
4 nachten verbleven in december 2023
Reactie van Element Austin Downtown op 1 jan 2024
Howdy Margaret,Thank you for the 10/10 review! We’re here to serve you anytime.

4/10 – Matig

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was nice but further from the nightlife activity than it advertised I was looking to stay where everything was and this said that where it was located and it wasn’t as close as it said. Also the breakfast wasn’t good I was hoping for a hot breakfast like all the other hotels that include breakfast with price have but this one didn’t so that was a disappointment Other than the two things listed it was a overall good hotel
1 nacht verbleven in december 2023
Reactie van Element Austin Downtown op 1 jan 2024
Howdy Melissa,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the appropriate leadership team to ensure the necessary guidelines are in place and reviewed to prevent a similar experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 – Goed

Shane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
breakfast was delicious - homemade pancakes with fruit; enjoyed the bare area - sangria was really good; only had 1 roll of toilet paper - asked for some at the front desk before checking out - had to have housekeeping bring to us - should have 2 rolls in each room no matter what; staff were nice; pay extra for parking which is off-site; very modern
1 nacht verbleven in november 2023
Reactie van Greyson F. op 30 nov 2023
Hello Shane,Thank you for providing us with your value feedback. We are glad that your stay with us was pleasant, and we have shared your critiques with our housekeeping team. Thank you for choosing to stay with us, we hope to see you again!

4/10 – Matig

Chul

Positief: Netheid, staat van de accommodatie en faciliteiten
Very thin walls and the breakfast that's included is horrible... I don't think I'll be coming back just for the fact that the breakfast option was worse compared to any hotels I've stayed at. Walls were very thin so I could hear young teens running down the hallway and outside at night.
1 nacht verbleven in november 2023
Reactie van Greyson F. op 30 nov 2023
Hello Chul,We appreciate you taking the time to let us know. We are sorry to hear that your stay was not up to the high standards we set with ourselves, and we have reviewed your feedback with our breakfast team. Thank you for staying with us, we hope to have the opportunity to make your next stay perfect!

10/10 – Uitstekend

Michael

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good yes
1 nacht verbleven in november 2023
Reactie van Greyson F. op 30 nov 2023
Hello Michael,We appreciate the 5/5 and we can't wait to see you again soon!

8/10 – Goed

Omar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient location but beware of parking fees
The hotel is very nice and is in a convenient location, within walking distance to cafes, restaurants, bars, and attractions. The staff throughout the hotel were very polite and friendly. The room had a comfortable bed, but the pillows are just absolutely failure as they go flat and provide zero neck support. The shower head was another miserable experience. Why not privide a simple shower head? The parking fee is just outrageous and is a robbery by a different name. The $55 charge is simply unconscionable.
5 nachten verbleven in november 2023
Reactie van Greyson F. op 30 nov 2023
Hello Omar,Thank you for taking the time to thoroughly review your stay with us. We take all feedback to heart and will review your critiques with our leadership team. We are happy that our team was able to make up for these faults with a warm welcoming!

10/10 – Uitstekend

Stephanie

5 nachten verbleven in november 2023
Reactie van Element Austin Downtown op 1 jan 2024
Hello Stephanie,Thank you for your 5-star review. We sincerely appreciate your feedback.

10/10 – Uitstekend

Tomohide

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room is very clean with reasonable furnitures & supplies. The restaurant on the ground floor is excellent. Convenience store & grocery r near here. Bus stop within 2min.
5 nachten verbleven in november 2023
Reactie van Greyson F. op 30 nov 2023
Hello Tomohide,We are so happy that your time here was comfortable and convenient. If you are every back in Austin, we hope to welcome you back!

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in november 2023
Reactie van Greyson F. op 30 nov 2023
Hello Rachel,We appreciate you taking the time to share your stay with us. Feel free to reach out for your next trip to Austin!