Serveert ontbijt, lunch, diner, Amerikaanse gerechten

Beoordelingen van Hotel Van Zandt

4 out of 5
Hotel Van Zandt
605 Davis Street, Austin, TX

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 229 van 332 beoordelingen" "
Gastenscore: 8 - Goed. 45 van 332 beoordelingen" "
Gastenscore: 6 - Redelijk. 31 van 332 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 332 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 332 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Danilo

Reisde met familie
Positief: Voorzieningen
Friendly staff Overpriced valet parking Overall great
2 nachten verbleven in april 2024
Reactie van Shelby, Front Desk Supervisor op 30 apr 2024
Hi, Danilo! Thank you for your 5 star review! We are beyond happy to hear you had such a great stay with us, and that you got the most of your Van Zandt experience!I will pass your feedback to the appropriate management teams. We hope to welcome you back in the future should your travels return you to Austin!

10/10 – Uitstekend

Christian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right at Rainey street. Music, and food.
3 nachten verbleven in april 2024
Reactie van Crystal op 23 apr 2024
Dear Christian,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 – Uitstekend

Jon, Naples

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel needs some renovation in the rooms. Better lighter and cleaner bathrooms!
3 nachten verbleven in april 2024
Reactie van Sarah op 24 apr 2024
Thank you for your review, Jon! Stay tuned as the property will be going through a rebranding this year, including renovations for the rooms and bathrooms. We hope to welcome you again to see our new look!

6/10 – Redelijk

Omar

Reisde met huisdieren, Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Not staying here
4 nachten verbleven in april 2024
Reactie van Sarah op 22 apr 2024
Thank you for choosing to stay with us at Hotel Van Zandt, Omar. We'd love the opportunity to speak with you further regarding any concerns from your stay. Kindly give us a call directly at the Hotel and ask to speak to a MOD. We hope to welcome you again, for a second chance!

10/10 – Uitstekend

Joe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Crystal op 17 apr 2024
Dear Joe,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 – Uitstekend

Canan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great hotel. great service highly recommend. very stylish
2 nachten verbleven in april 2024
Reactie van Crystal op 15 apr 2024
Dear Canan,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 – Uitstekend

Laurence

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Y
3 nachten verbleven in april 2024
Reactie van Sarah op 11 apr 2024
Thank you for your review, Laurence! We hope to welcome you again!

8/10 – Goed

Louise

2 nachten verbleven in april 2024

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very pleasant staff, lovely and comfortable property. Perfect location to explore Austin
1 nacht verbleven in april 2024
Reactie van Crystal op 8 apr 2024
Thank you for your review, Susan! It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

8/10 – Goed

kamira dalaine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It used to be one of my favorite places when I could view the lake from my room. Unfortunately due to all of the construction and new buildings, you can no longer do that.
1 nacht verbleven in maart 2024
Reactie van Sarah op 6 apr 2024
Kamira, we hear you loud and clear! The new construction surrounding our building is a new challenge for us, and we share your frustration. Despite this, we remain dedicated to providing a comfortable of a stay as possible for our guest. We appreciate your forthrightness and your continued loyalty to Hotel Van Zandt. We look forward to the opportunity to welcome you back, should your travels return you to Austin!

10/10 – Uitstekend

Dominique

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great rooms. Great food.
3 nachten verbleven in januari 2024
Reactie van Sarah op 4 apr 2024
Thank you for your review, Dominique. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Sarah op 3 apr 2024
Thank you for your review, Melissa. We look forward to welcoming you again, should your travels return you to Austin.

10/10 – Uitstekend

Me'Shala

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice!
2 nachten verbleven in maart 2024
Reactie van Sarah op 3 apr 2024
Thank you for your review, Me'Shala. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 – Uitstekend

Brandon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property! Everything exceeded my expectations.
1 nacht verbleven in maart 2024
Reactie van Sarah op 3 apr 2024
Thank you for your review, Brandon. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 – Uitstekend

James

1 nacht verbleven in maart 2024
Reactie van Crystal op 15 apr 2024
Dear James,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 – Uitstekend

Kimberly

Positief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Connor op 27 mrt 2024
Thank you for the perfect score!

10/10 – Uitstekend

Lorionne

3 nachten verbleven in maart 2024
Reactie van Sarah op 22 mrt 2024
Thank you for the 5 star rating, Lorionne. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 – Uitstekend

elizabette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The aesthetics of this property is absolutely gorgeous. Rooms were absolutely fabulous and service was impeccable.
1 nacht verbleven in maart 2024
Reactie van Sarah op 22 mrt 2024
Thank you for your lovely review, Elizabette. It is music to our ears to hear how much you loved the property and our service! We look forward to welcoming you again, should your travels return you to Austin.

10/10 – Uitstekend

Joyce

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is by far my favorite hotel to visit in Austin. The staff is always friendly and accomodating. The rooms are beautiful and the beds are so comfortable. I always find myself wishing that I had booked just one more night when checking out. The only downside that I can think of is all of the construction in the area. It can sometimes be a pain getting to the property, especially when there is an event in town.
2 nachten verbleven in maart 2024
Reactie van Sarah op 22 mrt 2024
Thank you for your sweet review, Joyce. It truly is music to our ears to hear much you enjoy the property and our team members. Your feedback will be shared with our staff for encouragement! We hope to welcome you even more when construction is complete.

10/10 – Uitstekend

gerald

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Sarah op 22 mrt 2024
Thank you for the 5 star rating, Gerald. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
During SXSW it’s definitely not quiet. But they provide a white noise machine and ear plugs.
3 nachten verbleven in maart 2024
Reactie van Sarah op 22 mrt 2024
Thank you for your honest feedback, Timothy. We appreciate your patience considering our surrounding areas, and are happy to know you were able to enjoy your stay! We look forward to welcoming you again, should your travels return you to Austin.

8/10 – Goed

John, Gilbert

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The entire area is under construction so I would wait for a year before staying there…
2 nachten verbleven in maart 2024
Reactie van Crystal op 10 mrt 2024
John, we hear you loud and clear! The new construction surrounding our building is a new challenge for us, and we share your frustration. Despite this, we remain dedicated to providing as comfortable of a stay as a possible for our guest. I appreciate your forthrightness. I also appreciate your continued loyalty to Hotel Van Zandt. We look forward to the opportunity to welcome you back soon should your travels return you to Austin.

10/10 – Uitstekend

Elvin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location with friendly staff!
2 nachten verbleven in maart 2024
Reactie van Crystal op 9 mrt 2024
Dear Elvin, Your review was sweet, sweet music to our ears! We truly value this feedback and appreciate you taking the time. We love hearing about our guests’ positive experiences! We look forward to welcoming you again in the future!

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great time
2 nachten verbleven in maart 2024
Reactie van Shelby op 6 mrt 2024
Thank you for the 5 star rating, Andrew! We truly value your feedback, and are so happy to hear you enjoyed your stay. We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Cassaundra, Van Alstyne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is in the perfect location for music, dining or having drinks. It’s has a unique feel to it. Very eclectic!!! We’ll definitely return!!
1 nacht verbleven in maart 2024
Reactie van Shelby op 6 mrt 2024
Thank you so much, Cassaundra for this review! We are beyond happy to hear of your experience at Hotel Van Zandt, and we look forward to welcoming you back in the future!

8/10 – Goed

Kim, Miami

1 nacht verbleven in maart 2024
Reactie van HVZ Front Desk op 27 mrt 2024
Thank you for your review!

10/10 – Uitstekend

David

1 nacht verbleven in maart 2024
Reactie van Sarah op 25 mrt 2024
Thank you for the 5 out of 5 rating, David. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome
1 nacht verbleven in februari 2024
Reactie van Crystal op 28 feb 2024
Dear John,Thank you for your kind review. It is sweet, sweet music to our ears! We look forward to welcoming you again!Kindest regards

10/10 – Uitstekend

heather

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, lovely staff, comfy beds and pillows and stylish surroundings. Loved our stay. Thoughtful touches in the room including white noise machine which helped with live music from Rainey Street establishments. We slept great! Enjoyed great breakfast at Geraldine’s and another one at the cafe in the lobby. Loved walking down to the river path in the mornings too. We will be back!
2 nachten verbleven in februari 2024
Reactie van Crystal op 28 feb 2024
Dear Heather,Your review was sweet, sweet music to our ears! We truly value this feedback and appreciate you taking the time. We love hearing about our guests’ positive experiences! Your experience has been shared with the management team and will pass on your positive notes. We look forward to welcoming you again in the future!Kindest regards,

8/10 – Goed

kaylin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I just wish I new about the valet price
1 nacht verbleven in februari 2024
Reactie van Crystal op 21 feb 2024
Kaylin, Thank you for taking the time to provide us with specific details. While we understand you your expectations were not met, we truly appreciated your business and your honest review. We do our best to be fully transparent about our fees by having them notated on our website, under the FAQs. It is our sincerest apologies that we did not meet up to the highest standards we normally strive for. We take your concerns seriously and will forward your feedback of concerns to the appropriate management teams. We will look to take the information to hopefully enhance the experience in the future. Should your travels return you to Austin, please give us a call directly to relieve any concerns for a second chance. Have a wonderful day!

10/10 – Uitstekend

Alecia

Fabulous
1 nacht verbleven in januari 2024
Reactie van Alexandra op 18 feb 2024
Alecia, we hear you loud and clear! Thank you for adding us to your playlist. Until next time, we will keep the music on for you!

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the Hotel, Unfortunately it is surrounded by 5 big construction projects with all the noise and dust. Not the Hotels fault!
1 nacht verbleven in februari 2024
Reactie van Alexandra op 17 feb 2024
David, we are happy to hear you loved the hotel! The new construction surrounding our building is a new challenge for us, and we share your frustration. Despite this, we remain dedicated to providing as comfortable of a stay as a possible for our guest. I appreciate your forthrightness. I also appreciate your continued loyalty to Hotel Van Zandt. We look forward to the opportunity to welcome you back soon should your travels return you to Austin.

2/10 – Ontzettend slecht

Jaime, Issaquah

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Being charged double my going rate without explanation.
2 nachten verbleven in februari 2024
Reactie van Connor op 5 feb 2024
Hi Jaime,Thank you first and foremost for choosing to stay with us at Hotel Van Zandt. We'd love the opportunity to speak with you further regarding your concerns. Kindly call us directly at the Hotel and ask to speak to a MOD and we'll be happy to assist you.

10/10 – Uitstekend

Kara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in januari 2024
Reactie van Brian West op 4 feb 2024
Thank you for your nice words Kara! We hope that you choose us again in the near future.

8/10 – Goed

Antonio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Brian West op 4 feb 2024
Thank you for taking the time to respond to our review! We appreciate your business and look forward to seeing you again in the near future!

10/10 – Uitstekend

Carl

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great rooms!
2 nachten verbleven in januari 2024
Reactie van Connor op 1 feb 2024
Thank you for the perfect score!

8/10 – Goed

Brad

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Austin Van Zandt Comfort
A very clean hotel. Didn’t have hot water this morning but the bed was very comfortable. I would come back though as the amenities and bar are very nice.
1 nacht verbleven in januari 2024
Reactie van Connor op 1 feb 2024
Brad,Thank you for your review. We are actively working on fixing the water concern and hope to see you again when your travels bring you back to Austin.

10/10 – Uitstekend

Jill

3 nachten verbleven in januari 2024
Reactie van Sarah op 22 mrt 2024
Thank you for the 5 star rating, Jill. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

6/10 – Redelijk

James

1 nacht verbleven in januari 2024
Reactie van Sarah op 22 mrt 2024
Thank you for your honest feedback, James. We would love to hear your thoughts on your stay. Should you have time, please feel free to call the property directly and ask to speak with the Front Office Management team. We hope to welcome you again for a 5 out of 5 stay!

4/10 – Matig

Jason

1 nacht verbleven in januari 2024
Reactie van Connor op 1 feb 2024
Jason,Thank you for choosing HVZ during your recent trip to Austin. We are sorry we did not deliver an experience up to your expectations. We would appreciate the opportunity to learn more about your experience. Kindly call us directly at the Hotel and ask to speak to a FD MOD.

10/10 – Uitstekend

Richard

1 nacht verbleven in januari 2024
Reactie van Sarah op 31 jan 2024
Thank you for your sweet review! Until next time, we'll keep the music on for you!

8/10 – Goed

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Sarah op 31 jan 2024
Thank you, Richard! Should you have time to share with us on how we may be able to turn the 4 to a 5 rating, please give us a call. We still thank you for adding us to your playlist, and hope to see you soon!

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, voorzieningen
Clean. Modern. Comfortable
1 nacht verbleven in januari 2024
Reactie van Crystal op 28 jan 2024
Michael, we hear you loud and clear! Your review was sweet, sweet music to our ears. We truly value this feedback and appreciate you taking the time. Thank you for adding us to your playlist, we'll see you soon!

8/10 – Goed

Dana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There appears to be considerable construction all around and was active on the weekends. Hotel is great otherwise but you can hear the noise from your room.
2 nachten verbleven in januari 2024
Reactie van Sarah op 22 jan 2024
Thank you for your honest review, Dana! We appreciate you taking the time, and the specific details. It is sweet, sweet music to our ears that you were still able to enjoy the property considering our surrounding areas! We hope to welcome you again!

10/10 – Uitstekend

Gerry-Lynn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and interesting
3 nachten verbleven in januari 2024
Reactie van Crystal op 20 jan 2024
Gerry, we hear you loud and clear! Your review was sweet, sweet music to our ears. We truly value this feedback and appreciate you taking the time. Thank you for adding us to your playlist, we'll see you soon!

8/10 – Goed

Toni

1 nacht verbleven in januari 2024
Reactie van Connor op 4 feb 2024
Toni, Thank you for your review. We look forward to seeing you again in the future.

10/10 – Uitstekend

Shontay

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very beautiful facility! We loved the happy hour with great tasting margaritas!
1 nacht verbleven in januari 2024
Reactie van Sarah op 17 jan 2024
Shontay, we hear you loud and clear and are so glad you enjoyed our Social Hour! We truly value your words of kindness and appreciate you taking the time. Thank you for adding us to your playlist, we'll see you soon!

10/10 – Uitstekend

Mike

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Home away from home
This hotel is our home away from home. We love hotel Van Zandt so very much. From the moment you pull into the valet, you are greeted with a warm welcome, and they are so fast at retrieving your car. They are absolutely amazing…ALL of them. Then the front desk is so kind and helpful and I just love the welcome sparkling water or beer. We always get a corner room and it’s just the best. We love all the amenities. Thank you for another wonderful stay. We’ll see you soon.
1 nacht verbleven in januari 2024
Reactie van Sarah op 17 jan 2024
Mike, your review was sweet music to our ears. We are happy to hear you've enjoyed your stay once again! We truly value your words of kindness and appreciate you taking the time. We will make sure to share your praise with our valet team. Happy New Year and we look forward to welcoming you again!

2/10 – Ontzettend slecht

Kenneth

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Wouldn’t stay here again.
Absolute and complete rip-off. I checked in quite late on a night; firstly i have to say the gent that checked me in was very polite and the check in process was fine - i've seen a few other reviews from guests on here that say they were ignored, however this was not the case for myself. It is in the morning that everything went downhill.. Firstly, I was charged $9 for a bottle of water that was sat on the desk (not in the minibar, just on the desk). I've stayed in hundreds of hotels and i have never even once been charged for water in the room, ESPECIALLY not from a hotel that considers itself to be 4 star. I then went downstairs to check out and have breakfast, and the experience got worse - i was charged a $32 "amenity fee". I asked what this covered and was given a business card that explained it was for: - Use of the gym - Access to live music - Margaritas during happy hour When i explained i did not use any of these things i was just told it was a mandatory fee. Again, hundreds of hotels and not a single one has charged for use of the gym facilities or for sitting in their bar where you would be spending money anyway! If these service offerings are standard then they should be priced into the room fee, which i suspect they are already. I then went to their cafe, Cafe 605, for breakfast and placed my order at the till before sitting down - despite there being no other customers in the cafe they shouted me from across the room to go and grab my breakfas
1 nacht verbleven in januari 2024
Reactie van Brian W op 10 jan 2024
Kenneth, we appreciate your feedback. Thank you for taking the time to provide us with specific details. While we understand your expectations were not met, we truly appreciated your business and your honest review. We appreciate you taking the time to provide us with some pros to continue and some cons that we need work on. We take it constructively to improve. Your survey is shared directly with the leadership team on property. We'd like to truly apologize that your expectations were not met. Thank you very much for the detailed review.

10/10 – Uitstekend

Phoebe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
They went above and beyond to make my bestie’s wedding night special! This hotel is such a gem in Austin and honestly the best!
1 nacht verbleven in januari 2024
Reactie van Brian West op 10 jan 2024
Phoebe, we hear you loud and clear! Your review was sweet, sweet music to our ears. We truly value your words of kindness and appreciate you taking the time. Thank you for adding us to your playlist, we'll see you soon!