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Beoordelingen van Hotel Viata

4.5 out of 5
Hotel Viata
320 S. Capital of Texas Hwy, Bldg. B, Austin, TX

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 250 van 336 beoordelingen" "
Gastenscore: 8 - Goed. 46 van 336 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 336 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 336 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 336 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,4/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marlene, Dallas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property
2 nachten verbleven in april 2024

10/10 – Uitstekend

Xavier

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I recently had a wonderful stay at Hotel Viata, a place that perfectly blended rustic charm with contemporary design. The location was absolutely scenic, offering breathtaking views that were a true delight to wake up to each morning. The complimentary gift upon arrival was a thoughtful touch that made the experience feel even more special. I would definitely recommend Hotel Viata to anyone looking for a beautiful getaway, and I’m already looking forward to my next visit!
2 nachten verbleven in april 2024

10/10 – Uitstekend

Lina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the hotel ! Staff were very nice and welcoming . We needed an extra bed for one night , it was added with no extra charge
2 nachten verbleven in april 2024

10/10 – Uitstekend

Mary Helen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is perfect
1 nacht verbleven in april 2024

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really liked the pool area and the cleanliness of the property
2 nachten verbleven in april 2024

8/10 – Goed

Mayo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a wonderful stay!
2 nachten verbleven in april 2024

8/10 – Goed

Bob

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is really a hidden gem in Austin. It’s always quiet, clean, comfortable with great service However… this time…the service at the restaurant is really, really slow. Takes too long for food to come out. I ate there for breakfast, lunch and dinner they always seem to be under staffed. Hope that improves in the future.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Roger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hill Country, beautiful
1 nacht verbleven in april 2024

10/10 – Uitstekend

Clinton, Arlington

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel. Great choice
1 nacht verbleven in april 2024

10/10 – Uitstekend

Christina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay, this will be our new go to in Austin.
1 nacht verbleven in april 2024
Reactie van Drew Wilson, Front Office Manager op 19 apr 2024
Greetings Christina,So glad to hear that I’m so happy you enjoyed our beautifully remodeled hotel. Be sure to check out Laurel restaurant and bar on property during your next vists.

6/10 – Redelijk

Andrew

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Drew Wilson, Front Office Manager op 19 apr 2024
Greetings Andrew,Sorry to see we missed the mark on your recent visit. We hope to see you again soon.

10/10 – Uitstekend

Irene

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful stay in this beautiful property that reminded us of an Italian villa. We used the spa, the pool and hot tub and had the best sleep and space to spread out as a family of 4. We will be back and highly recommend this hotel.
2 nachten verbleven in april 2024
Reactie van Drew Wilson, Front Office Manager op 19 apr 2024
Greetings Irene,So glad to hear it! Be sure to enjoy Laurel restaurant and bar on property during your next visit! fantastic Italian inspired cuisine!

10/10 – Uitstekend

Ezequiel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extraordinary view. Clean, quiet, modern and wonderful staff.
1 nacht verbleven in april 2024
Reactie van Drew Wilson, Front Office Manager op 19 apr 2024
Greetings Ezequiel, Thank you for your review. Be sure to indulge in our beautiful hillside pool this summer!

6/10 – Redelijk

Victor, Georgetown

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the decor and architecture of the hotel. We didn’t get to use the facilities much because we were there for less than 24 hours, however, we didn’t like that we couldn’t enjoy the courtyard at the time because it was closed due to being reserved for a wedding venue.
1 nacht verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 2 apr 2024
Greetings Victor,Thank you for your review and feedback. I certainly understand the frustration. We hope to see you again, as any space closing for a private event on property is rare.

10/10 – Uitstekend

Christy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was great and check in was amazing, as was the cleanliness of the room. The only downside was the restaurant. It was really good but for as little patrons, the service was super slow. When they were there, they were great… but sometimes hard to get someone. Food was good - salad and dessert were incredible!
1 nacht verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 31 mrt 2024
Greetings Christy,Thank you for your review and feedback! We look forward to your next visit.

10/10 – Uitstekend

Christine

1 nacht verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 31 mrt 2024
Greetings Christine,Thank you for your review

6/10 – Redelijk

Carlos

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 31 mrt 2024
Greetings Carlos,Thank you for your review. I'm sorry to see we missed the mark on your stay. I hope we see you again soon.

10/10 – Uitstekend

Justin

1 nacht verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 19 apr 2024
Greetings Justin,Thank you for the review. If you didn’t get the chance to check out our newly designed Yoga & Stretching studio, be sure to on your next visit! It's both a beautiful and relaxing environment.

10/10 – Uitstekend

Donald

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Customers should be aware that parking is in a garage that has 7 foot clearance. Any high ceiling vehicles would be a problem. Property around the building paths should be cleaned from trash. People and inside building are great.
1 nacht verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 22 mrt 2024
Greetings Donald,Thank you for your notes and review. We do offer uncovered parking for larging vehicles as needed! We hope to see you again soon.

8/10 – Goed

patrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 22 mrt 2024
Greetings Patrick,Thank you for your review. Until next time.Best,Drew WilsonFront Office Manager

10/10 – Uitstekend

Rosanna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was the perfect location for our visit to Austin. We would book again!
3 nachten verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 20 mrt 2024
Greetings Rosanna,Thank you for your review and feedback. Glad you were able to enjoy being in the hills!

10/10 – Uitstekend

Victoria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t spend most of my time at the room, so I don’t have too much input aside from the fact that the view is amazing. Room was clean and staff were all very kind. Vallet as well. Always within 5 minutes.
2 nachten verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 20 mrt 2024
Greetings Victoria,Thank you for your review and feedback. Looking forward to your next stay.

10/10 – Uitstekend

Anna

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The minute I walked into my room I just felt so comfortable, very spacious room/bathroom. Bottle of wine was given to me as a gift. I most defiantly will stay at this hotel on my next trip out.
2 nachten verbleven in maart 2024
Reactie van - Alena ZH Assistant Front Office Manager. op 16 mrt 2024
Dear Anna,We appreciate your feedback. Thank you for taking your time to give us a beautiful comment. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you.

10/10 – Uitstekend

Sherri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stunning hotel! Upscale beautiful property. The rooms were beautiful and the complimentary bottle of wine was a nice touch. So clean as well.
1 nacht verbleven in maart 2024
Reactie van - Alena ZH Assistant Front Office Manager. op 16 mrt 2024
Dear Sherri,It was a pleasure to be hosting you at Hotel Viata! Please, come back and try 1 of our cabanas during the pool season in a month!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a nice and relaxing getaway and the staff were super friendly and made everything so easy!
2 nachten verbleven in maart 2024
Reactie van - Alena ZH Assistant Front Office Manager. op 16 mrt 2024
Dear Jennifer, We appreciate your feedback and are delighted to know you enjoyed your stay with us. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you.

10/10 – Uitstekend

Diane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van - Alena ZH Assistant Front Office Manager. op 16 mrt 2024
Thank you for the feedback!

10/10 – Uitstekend

Julian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the room a lot.
1 nacht verbleven in maart 2024
Reactie van - Alena ZH Assistant Front Office Manager. op 16 mrt 2024
Dear Julian, Thank you very much for your kind comment.

10/10 – Uitstekend

Hugh

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 14 mrt 2024
Greetings Hugh,Thank you for the review. Looking forward to seeing you soon.

10/10 – Uitstekend

Blanca

Beautiful facility with efficient staff.
2 nachten verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 14 mrt 2024
Greetings Blanca,Thank you for the review. Until next time.

10/10 – Uitstekend

Melissa

1 nacht verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 2 apr 2024
Greetings Melissa,Thank you for your review.

10/10 – Uitstekend

Kerianne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 14 mrt 2024
Greetings Kerianne,Thank you for the review. Hope to see you soon!

6/10 – Redelijk

Bruce

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
The property is generally clean and location was convenient for business. Dining service was extremely slow.
1 nacht verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 10 mrt 2024
Greetings Bruce,Thank you for your review and feedback. This note has been passed along to our food and beverage team. We hope to see you again soon.

10/10 – Uitstekend

Roger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, very intricate. Polite staff and the place feels safe and secluded. The food (for the price) is not great AT ALL. Mediocre at best. The sound carries a little bit too loud in the hallways for my taste but others might not notice. And you're almost forced to use valet parking unless you a triathlete and you enjoy walking a 1/4 mile to your vehicle. Otherwise...a very enjoyable stay. If my critiques don't bother you, then I definitely recommend.
3 nachten verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 10 mrt 2024
Greetings Roger,Thank you for your review. Glad to hear your stay was positive despite some critics - we will soon you again soon!

8/10 – Goed

Todd, Houston

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Short one night stay. First time at this property. Pros: We really liked the location, grounds, surrounding areas, nestled amongst rolling hills felt very peaceful. And the room (suite) we had was very spacious, a great value for the price. Cons: Rooms could use some updating, service was average. Most staff were quite nice just very slow. We ate downstairs and enjoyed the ambience with live music in the bar area but, again, the service was quite slow, and the menu was lacking. Overall we enjoyed our stay and said we’d try again, but next time will dine off property for dinner, and hope for a bit more attentive service.
1 nacht verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 10 mrt 2024
Greetings Todd,Thank your for taking the time to give such a thoughtful review. We will take your notes to the appropriate parties to best approve upon them. Looking forward to seeing you soon.

10/10 – Uitstekend

Adam

1 nacht verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 31 mrt 2024
Greetings Adam,Thank you for your review.

10/10 – Uitstekend

Abel

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property and surroundings! Can't wait to return
1 nacht verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 10 mrt 2024
Greetings Abel,We appreciate you taking the time to review our hotel! See you again soon.

10/10 – Uitstekend

Rikki

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place, friendly staff, excellent servers, over all wonderful first time experience! we felt right at home, I did not want to leave! We will definitely be back!!!
2 nachten verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 10 mrt 2024
Greetings Rikki,Thank you for your review and feedback. Hope to see you again soon.

10/10 – Uitstekend

Nancy

2 nachten verbleven in maart 2024
Reactie van Drew Wilson, Front Office Manager op 24 mrt 2024
Greetings Nancy,Thank you or your review.Best,Drew WilsonFront Office Manager

10/10 – Uitstekend

Julio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Drew Wilson, Front Office Manager op 10 mrt 2024
Greetings Julio,Thank you for your review.

10/10 – Uitstekend

JOHN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
2 nachten verbleven in februari 2024
Reactie van Drew Wilson, Front Office Manager op 1 mrt 2024
Greetings John,Looking forward to seeing you again soon.

10/10 – Uitstekend

MARIO ANGELO, Houston

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in februari 2024
Reactie van Drew Wilson, Front Office Manager op 26 feb 2024
Greetings Mario,Thank you for your review!

8/10 – Goed

Jason

Reisde met familie
Positief: Netheid, personeel en service
Nice and quiet hotel. However, carpet is a little worn and the hotel towels need replacing, they were rough.
1 nacht verbleven in februari 2024
Reactie van Drew Wilson, Front Office Manager op 26 feb 2024
Greetings Jason,Thank you so much for the review and feedback. We will certainly get this to our housekeeping team to review. We look forward to seeing you again.

10/10 – Uitstekend

Natalie

1 nacht verbleven in februari 2024
Reactie van Drew Wilson, Front Office Manager op 20 mrt 2024
Greetings Natalie,Thank you for your review. Until next time.

10/10 – Uitstekend

Christie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place!
1 nacht verbleven in februari 2024
Reactie van Drew Wilson, Front Office Manager op 25 feb 2024
Greetings Christie,Thank you for your review! We hope to see you again soon.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Drew Wilson, Front Office Manager op 22 feb 2024
Greetings Robert,Thank you so much for your review. We look forward to hosting you again.

8/10 – Goed

Stephanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful area of Austin. Views are breathtakingly beautiful! Nice room. Plenty of space.
1 nacht verbleven in februari 2024
Reactie van - Alena ZH Assistant Front Office Manager. op 21 feb 2024
Dear Stephanie,Thank you for your beautiful feedback. We are delighted to know you enjoyed your stay with us. We hope to see you back soon for a nice dinner on the Laurel terrace with the sunset. You will definitely enjoy the views from there too.

10/10 – Uitstekend

Derron

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The views were outstanding.
2 nachten verbleven in februari 2024
Reactie van - Alena ZH Assistant Front Office Manager. op 21 feb 2024
Dear Derron,Thank you for the beautiful review! Please, come back to enjoy our pool season in one of our cabanas!

10/10 – Uitstekend

Janine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed for a weekend getaway and really enjoyed our time on the property. The restaurant is good and the bar serves excellent drinks. The only Con we experienced was that there was a private event being held and media and production was all over the property. Made it a little awkward walking through some common areas. It didn’t take away from the beauty of the hotel.
1 nacht verbleven in februari 2024
Reactie van Drew Wilson, Front Office Manager op 22 feb 2024
Greetings Janine,We're so glad to hear your time at the hotel was spectacular despite the production taking place. We look forward to seeing you again soon!

6/10 – Redelijk

Jason

Reisde met familie
Positief: Personeel en service, voorzieningen
Location was excellent and staff was friendly. Unfortunately, we did not have a great experience at the restaurant. We had to send our meal back to the kitchen several times because the food was either overcooked or undercooked.
1 nacht verbleven in februari 2024
Reactie van - Alena ZH Assistant Front Office Manager. op 21 feb 2024
Dear Jason,Thank you for your feedback. It is very important to us in order to improve the guest experience. We are sorry you did not have the best time at the restaurant. We will communicate the review to the correct department. We strive to provide exceptional service to all our guests.

8/10 – Goed

Brittany

2 nachten verbleven in februari 2024
Reactie van Drew Wilson, Front Office Manager op 20 mrt 2024
Greetings Brittany,Thank you for your review! We hope to see you again soon.