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Beoordelingen van La Quinta Inn & Suites by Wyndham Austin - Cedar Park

2.5 out of 5
La Quinta Inn & Suites by Wyndham Austin - Cedar Park
1010 E Whitestone Blvd, Cedar Park, TX

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 506 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 219 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 131 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 78 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 71 van 1005 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Brianna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great stay.
3 nachten verbleven in april 2024

8/10 – Goed

Vincent

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The overall stay wasn't bad. However, the wifi didn't work, and I was told that I was just out of luck and would have to work around it. The room smelled of sweaty socks. When I booked the room, it was advertized that they had a jacuzzi. They did not. The towels are very, very small. I paid $533 for 3 nights. The place was decent, but definitely not for that price. Other than that, the staff was friendly and the place was overall clean and tidy other than the initial smell of the room.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Darlene

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was less than 10 minutes from the H.E.B. Center and it was close to a lot of food places.
1 nacht verbleven in april 2024
Reactie van Edgar op 1 mei 2024
Hi, Darlene. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

10/10 – Uitstekend

Veronica

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfectly located near the music venue and lots of dining
1 nacht verbleven in april 2024
Reactie van Edgar op 1 mei 2024
Hi, Veronica. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

8/10 – Goed

Connie

Zakenreiziger, Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location and property.
5 nachten verbleven in april 2024
Reactie van Edgar op 29 apr 2024
Hi, Connie. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

10/10 – Uitstekend

ABS

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spend the night beyond my expectation
1 nacht verbleven in april 2024
Reactie van Edgar op 29 apr 2024
Hi, ABS. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

10/10 – Uitstekend

Priscilla N.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really liked the location.
3 nachten verbleven in januari 2024
Reactie van Edgar op 29 apr 2024
Hi, Priscilla. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

10/10 – Uitstekend

jing

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was booking the family suit, It was very perfect
1 nacht verbleven in april 2024
Reactie van Edgar op 22 apr 2024
Hi, Jing. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

10/10 – Uitstekend

Janine

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is only a minor issue but stepping into the bathtub was a bit slick. Mentioned this to front desk staff and they said that the showers were going to get non slip strips applied soon.
2 nachten verbleven in april 2024
Reactie van Edgar op 22 apr 2024
Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

6/10 – Redelijk

Weston

Positief: Personeel en service
3 nachten verbleven in april 2024
Reactie van Edgar op 22 apr 2024
Thank you for staying with us. We apologize that we did not exceed your expectations. Your feedback is greatly appreciated and we hope for the opportunity to serve you again in the future.

10/10 – Uitstekend

Alejandra

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean, friendly staff and convenient location. The windows could use an upgrade as tge fwy noisemia intense. Also the wi-fi does not work.
1 nacht verbleven in april 2024
Reactie van Edgar op 22 apr 2024
Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

6/10 – Redelijk

Daniel

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Edgar op 22 apr 2024
Thank you for staying with us. We apologize that we did not exceed your expectations. Your feedback is greatly appreciated and we hope for the opportunity to serve you again in the future.

10/10 – Uitstekend

Carolina

1 nacht verbleven in maart 2024
Reactie van Edgar op 22 apr 2024
Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

8/10 – Goed

Glynn E.

2 nachten verbleven in maart 2024
Reactie van Edgar op 22 apr 2024
Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

10/10 – Uitstekend

washington

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed was nice and comfy. Big room. Towels soft. Work out room nice. Didn’t have enough time to use the indoor pool but I did go in. The area was nice and clean. I did not like the dogs in the eating area. I have dogs but don’t take them in an indoor eating facility. The fruits were not fresh for breakfast .
1 nacht verbleven in maart 2024
Reactie van Edgar op 22 apr 2024
Hi, Washington. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

6/10 – Redelijk

Andi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Edgar op 21 mrt 2024
Hi, Andi. Thank you for staying with us. We apologize that we did not exceed your expectations. If there is anything we could have done to make your stay better, please let us know. Your feedback is greatly appreciated. We hope for the opportunity to serve you again in the future.

10/10 – Uitstekend

Israel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Esta muy bien ubicado el hotel y muy buen servicio! Cuartos limpios y muy amplios!
1 nacht verbleven in maart 2024
Reactie van Edgar op 19 mrt 2024
Hola, Israel. Gracias por quedarse con nosotros y por sus comentarios. Estamos muy contentos de que su estancia haya sido agradable. Esperamos volver a verte pronto!

10/10 – Uitstekend

Yaskayra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel
1 nacht verbleven in maart 2024
Reactie van Edgar op 19 mrt 2024
Hi, Yaskayra. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

8/10 – Goed

Annikka

1 nacht verbleven in maart 2024
Reactie van Edgar op 22 apr 2024
Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

10/10 – Uitstekend

Iwan j

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Edgar op 19 mrt 2024
Hi, Iwan. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

2/10 – Ontzettend slecht

LaToya

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dirty room upon arrival
1 nacht verbleven in maart 2024
Reactie van Edgar op 13 mrt 2024
Hi, LaToya. Thank you for staying with us. We apologize that we did not exceed your expectations and are taking steps to address the issues you faced. Your feedback is greatly appreciated. We hope for the opportunity to serve you again in the future.

8/10 – Goed

James

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The traffic noise is sometimes disturbing.
5 nachten verbleven in maart 2024
Reactie van Edgar op 13 mrt 2024
Hi, James. We are so happy that your stay was mostly enjoyable, but are saddened to hear that the traffic noise was an issue. At the moment, we offer earplugs at the front desk, but in the future we hope to have better noise cancelling solutions. Thank you for staying with us and for your feedback. We hope to see you again soon!

6/10 – Redelijk

Charles

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Condition of property aged. Have stayed in two different rooms during last two weeks and safes had no power. Soap allocation laughable. Ran out of eggs two mornings.
2 nachten verbleven in maart 2024
Reactie van Edgar op 11 mrt 2024
Hi, Charles. Thank you for staying with us. We apologize that we did not exceed your expectations. We are taking steps to address the issues you had with your room safe, soap, and breakfast. Your feedback is greatly appreciated. We hope for the opportunity to serve you again in the future.

2/10 – Ontzettend slecht

Erica

Reisde met een groep, Reisde met huisdieren
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awful awful awful experience. The staff was beyond ignorant. The rooms are deplorable. The bathtub even had scum ring around it. Not what i needed after a 24hr drive with insurance on my trip i still couldn’t get my money back. Great customer service.
2 nachten verbleven in maart 2024
Reactie van Edgar op 11 mrt 2024
Hi Erica. Thank you for staying with us. We apologize that we did not exceed your expectations and are taking steps to address the issues you faced. Your feedback is greatly appreciated. We hope for the opportunity to serve you again in the future.

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Executive Manager op 4 mrt 2024
Hi Cynthia, Thank you for your feedback, we are so pleased that you enjoyed your stay with us, we look forward to seeing you on your next visit.

10/10 – Uitstekend

Armando

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional service from Sandra at the front desk! Her warm welcome and attentive assistance made our stay at La Quinta Inn & Suites truly memorable. She went above and beyond to ensure we felt welcomed and valued throughout our visit. Kudos to Sandra for exemplifying top-notch hospitality!
Reactie van Executive Manager op 29 feb 2024
Hi Armando, We are very pleased to hear you enjoyed your stay with us. I will pass you very kind feedback to Sandra. We look forward to seeing you again.

10/10 – Uitstekend

philip

Positief: Netheid, personeel en service
Great
1 nacht verbleven in februari 2024
Reactie van Executive Manager op 29 feb 2024
Hi Philip, Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon.

6/10 – Redelijk

Mary

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Staff helpful, breakfast good. Had problems with door locking. Would not recognize key at times, then if it did, handle would not open. Do not stay in a room here if you have key /door issues, ask for another room.
1 nacht verbleven in februari 2024
Reactie van Executive Manager op 29 feb 2024
Hi Mary, We again apologize for the issues you had. Thank you for taking my call, that really helped me to better understand the issues with the lock. We replaced the lock to make certain there will not be any other issues. We hope you will visit us again soon.

4/10 – Matig

Christi, FORT WORTH

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Property was being updating. The room I was in did not have a deadbolt on the door. Since i was traveling alone, i did not feel very safe. It's an older hotel and was not in the best shape. Several other options in the same area.
1 nacht verbleven in januari 2024
Reactie van General Manager op 25 feb 2024
Hi Christi,I am sorry to hear you did not enjoy your stay with us. All the guest rooms do have a deadbolt lock. There are two locks on the doors, after you are inside the room, and close the door you here a click, that is the automatic deadbolt locking. There is also a safety latch on the door that when engaged only allows the door to open a few inches. Again, I am very sorry that you did not enjoy your stay. We try to keep our guest safety and comfort as our number one priority.

10/10 – Uitstekend

carlos

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff and good breakfast
1 nacht verbleven in februari 2024
Reactie van General Manager op 19 feb 2024
Hi Carlos. Thank you for your feedback. We are so happy that you enjoyed your stay with us. We hope to see you again soon.

6/10 – Redelijk

dahlia

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The back door did not have key card security. Additionally, we left a moist heating pad in the microwave when we checked out and when we called to claim it in lost in found, it was not turned in. We can only assume someone at the Inn decided to keep it. It's value was about $15.00. It would have been nice to have a couple of 12 oz bottles of water in the room not one mini bottle! Never seen a breakfast bar without bananas.
4 nachten verbleven in februari 2024
Reactie van General Manager op 16 feb 2024
Hi Dahlia, Thank you for staying with us. I truly apologize that your stay was not as enjoyable as it should have been. Housekeeping turns in everything that is left in the rooms, I am not sure what happened, but I will look into this. We are in the in process of getting the hall doors locks updated, We do hope you will give us an opportunity to provide better service on your next stay.

8/10 – Goed

Ashley

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beds were great! Hot water never really got hot in the shower but everything else was good. Staff was great!
1 nacht verbleven in januari 2024
Reactie van General Manager op 13 feb 2024
Hi Ashley, Thank you so much for your feedback. We are so happy that your stay with us was enjoyable. I do apologize about the issue with the hot water, we are in the process of getting that fixed. We hope you will visit us again soon.

10/10 – Uitstekend

Keith

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Na
1 nacht verbleven in februari 2024
Reactie van General Manager op 9 feb 2024
Hi Keith, Thank you for staying with us and we are very happy to hear your stay was enjoyable. We hope you will visit us again soon.

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and modern looking. Spacious rooms comfortable beds A .
4 nachten verbleven in januari 2024
Reactie van General Manager op 2 feb 2024
Hi Linda, We are happy to hear that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

MICHAEL

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked it because it was quiet, clean, convenient, friendly and easy to park and get to my room I didn't like the wall heating/cooling unit....too noisy and not enough control over the functions. It's typical for many motels but I have never cared for these type systems
2 nachten verbleven in januari 2024
Reactie van General Manager op 30 jan 2024
Hi Michael, Thank you for your feedback. We are updating the units to quieter ones as we replace them. We hope to see you again.

10/10 – Uitstekend

Bryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van General Manager op 30 jan 2024
Hi Bryan, We are so pleased to hear your stay with us was enjoyable. We hope you will visit us again soon.

10/10 – Uitstekend

Gladys

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place
This hotel smells amazing! Feels welcoming and the staff were so friendly and nice and had us situated in no time.
1 nacht verbleven in januari 2024
Reactie van General Manager op 26 jan 2024
Hi Gladys, We are so happy that your enjoyed your stay with us. Thank you so much for your very kind feedback. We look forward to seeing you again.

10/10 – Uitstekend

Barry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in januari 2024
Reactie van General Manager op 26 jan 2024
Thank you Barry for your feedback, We are happy that your stay with us was enjoyable. We hope to see your again soon.

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel, clean, comfortable and friendly staff. I’d recommend this place because it’s so close to everything you need. Target, HEB, Costco, in-n-out, Cava, Chipotle and more are all within walking distance.
1 nacht verbleven in januari 2024
Reactie van General Manager op 26 jan 2024
Hi Amy, Thank you for staying with us. We are so pleased that you enjoyed your stay. Please visit us again soon.

10/10 – Uitstekend

Erick, FORDS

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van General Manager op 22 jan 2024
Hi Erick, Thank you for staying with us and for your kind feedback.We are very happy that you enjoyed your stay with us. We hope to see you again soon.

4/10 – Matig

Maria

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
2 nachten verbleven in januari 2024
Reactie van General Manager op 23 jan 2024
HI Maria, I apologize that your stay with us was not as enjoyable as it should have been. I wish I had more information as to what issues you had so we can correct them.

10/10 – Uitstekend

Ana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I would stay here again
2 nachten verbleven in januari 2024
Reactie van General Manager op 22 jan 2024
Hi Ana, We are so pleased that your stay with us was enjoyable. Thank you for your feedback, I will share it with our staff. We hope you will visit us again soon.

2/10 – Ontzettend slecht

Jason

Zakenreiziger
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I was stuck in a wheel chair accessible room, the shower set up was awful
1 nacht verbleven in januari 2024
Reactie van General Manager op 22 jan 2024
HI Jason, We truly apologize for the issue you had with the shower. I don't understand what would have caused you to get stuck. The show is new and other guest have said it worked really well. The rubber grip at the entrance to prevent the water from flowing out is ADA approved and allows wheelchairs to roll over it very easily.

6/10 – Redelijk

Devan

Reisde met familie
Family getaway
Everything was fine except the fact they decided to paint the hallway of the floor we were on. Have an infant and another kiddo with us. They had plastic and screws everywhere and the entire floor reeked of paint and chemicals.
3 nachten verbleven in januari 2024
Reactie van General Manager op 18 jan 2024
Hi Devan, I truly apologize for the issue with our painting. I sent an email to your Gmail account. When you have an opportunity, please read that email and respond back.

6/10 – Redelijk

LeAnne

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
the gym and main lobby, and outside area were maintained well.
2 nachten verbleven in januari 2024
Reactie van General Manager op 17 jan 2024
Hi LeAnne Thank you for your feedback and for staying with us. We are sorry that we did not meet your expectations and score 5 out of 5. We hope you will give us another opportunity by staying with us again.

10/10 – Uitstekend

Tiffany

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van General Manager op 17 jan 2024
Hi Tiffany, Thank you for staying with us. We are so happy that your stay was enjoyable. We hope to see you again soon.

6/10 – Redelijk

Joanna

Negatief: Netheid, staat van de accommodatie en faciliteiten
Reactie van General Manager op 16 jan 2024
Hi Joanna, It looks like your stay with us was not enjoyable as it should have been and I do apologize. I wish I had more feedback so I would know about any issues you had and be able to fix them. Thank you for staying with us.

4/10 – Matig

Angela

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ok. Not what we expected.
Wifi didnt work. Breakfast was ok. Room was clean.
2 nachten verbleven in januari 2024
Reactie van General Manager op 16 jan 2024
Hi Angela, Thank you for your feedback. In another review you left on the same day, you said everything was great, so I am a bit confused. I do apologize for any issues you had during your stay. We are adding new equipment to fix the issue with the WIF

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in januari 2024
Reactie van General Manager op 16 jan 2024
Hi Amanda, Thank you for your feedback and for staying with us. I will share your feedback with our housekeeping.

10/10 – Uitstekend

Julyn

Reisde met familie
Positief: Voorzieningen
Staff was polite and proper
1 nacht verbleven in januari 2024
Reactie van General Manager op 16 jan 2024
Hi Julyn, Thank you for staying with us. We happy that your stay was enjoyable. Hope to see you again.