- Positief: Personeel en service
- Negatief: Voorzieningen
We booked the W in Austin, because it was open, had a beautiful pool and all we wanted to do was sit by a pool for the weekend. We flew down from the Midwest to learn they didn't have room service and the pool was closed. Actually there were people by the pool, but only residence of the building, we couldn't use it. $350/night for a Best Western prison room. Horrible experience. If the pool isn't open don't show pictures on your website of the pool!!