We have given the rating just 3, there were cost add-on's that were not mentioned, i.e room safe, use only if you pay....no face cloths, we had to buy one, it also mentions dry cleaning/laundry service indicating you could have shirts etc cleaned, but it turned out you had to do your own. Breakfast was ok but the emphasis was on English breakfast, personally we would have liked more Mediterranean items, it was the same everyday. However, the lunch was excellent, large variety and lots of it.
Pool was good except there were no life-guards and only two life-buoys.
In general, this was a very clean hotel with extremely helpful staff.