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Beoordelingen van Hampton Inn Baltimore-Downtown-Convention Center

2.5 out of 5
Hampton Inn Baltimore-Downtown-Convention Center
550 Washington Blvd, Baltimore, MD

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 573 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 266 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 76 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 39 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 47 van 1001 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kimberly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We will definitely be returning for future stays in Baltimore.
2 nachten verbleven in mei 2024

8/10 – Goed

DeAndre

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff
1 nacht verbleven in mei 2024
Reactie van Owner op 7 mei 2024
DeAndre, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

Denise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Across the street from Camden Yards. Exactly what we needed.
2 nachten verbleven in april 2024
Reactie van Owner op 7 mei 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Pamela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We come into town for tge Orioles games. The location us perfect!
1 nacht verbleven in mei 2024
Reactie van Owner op 6 mei 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Steve

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly service. Clean rooms as well! We will definitely be back
2 nachten verbleven in april 2024
Reactie van Owner op 24 apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Denise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk staff were the nicest people! the valet attendant was super helpful - I would definitely stay there again!
1 nacht verbleven in april 2024
Reactie van Owner op 24 apr 2024
Denise, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 – Uitstekend

Joseph

4 nachten verbleven in april 2024
Reactie van Owner op 9 mei 2024
Joseph, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Paul, Salisbury

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is right across the street from the Oriole's Camden Yards. Excellent hotel and reasonable rates. This is the 2nd time we've stayed here and wife loves it (most important part😁).
1 nacht verbleven in april 2024
Reactie van Owner op 15 apr 2024
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.

10/10 – Uitstekend

David F

Still there
1 nacht verbleven in april 2024
Reactie van Owner op 15 apr 2024
David, thank you very much for your feedback!

10/10 – Uitstekend

Francis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk experienced computer issues durin our check in and handled it professionally. Rom was much larger tban I expexted. Breakfast had many choices. All in all a very good stay. Would stay there again.
1 nacht verbleven in april 2024
Reactie van Owner op 11 apr 2024
Francis, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

2/10 – Ontzettend slecht

Brian

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen
My son says to me, "Did your bed smell like poop, because mine did." Peeling back the blankets and sheets, there was a spot that smelled exactly as he described. I immediately called the desk. Waited 40 minutes for housekeeping manager, after no-show, we left. Staff was apologetic, but this experience was gross.
1 nacht verbleven in april 2024
Reactie van Owner op 5 apr 2024
Thank you for taking the time to review us, Brian. Cleanliness at our hotel is a top priority, and we apologize that your guest room fell short of your expectations. Rest assured that your comments have been discussed with the housekeeping team to improve our future performance. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further. We hope you choose to stay with us whenever your travels bring you back to Baltimore.

2/10 – Ontzettend slecht

Antonio

Zakenreiziger, Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
They told me 30 days for me get my deposit back cause I use cashapp, so when the 30 days was over I never got my deposit back
1 nacht verbleven in maart 2024
Reactie van Owner op 4 apr 2024
Thank you for taking the time to review us, Antonio. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

6/10 – Redelijk

Kristen, Thousand Oaks

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok stay
2 nachten verbleven in maart 2024
Reactie van Owner op 2 apr 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 – Uitstekend

Robert

1 nacht verbleven in maart 2024
Reactie van Owner op 15 apr 2024
Robert, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Alan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Other than the $50 for overnight parking, all was terrific.
1 nacht verbleven in maart 2024
Reactie van Owner op 22 mrt 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Clean, updated & very friendly staff!
1 nacht verbleven in maart 2024
Reactie van Owner op 18 mrt 2024
Heather, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

6/10 – Redelijk

Abnus

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Valet took forever to come . We could never really use the car due to valet never being at their post
2 nachten verbleven in maart 2024
Reactie van Owner op 18 mrt 2024
Abnus, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 – Uitstekend

Cynthia

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was quiet. My husband walked to a concert at the stadium and was pleasantly surprised how safe it was.
1 nacht verbleven in februari 2024
Reactie van Owner op 13 mrt 2024
Cynthia, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

4/10 – Matig

Alma

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Owner op 13 mrt 2024
Thank you for taking the time to review us, Alma. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

8/10 – Goed

Kerry-Ann

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Rooms were clean and modern in styling. Staff very accommodating. Hot breakfast included. Nothing bad to say!
2 nachten verbleven in maart 2024
Reactie van Owner op 5 mrt 2024
Kerry-Ann, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

Amirah, Trenton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly and helpful. Hotel was clean and you can smell the freshness.
2 nachten verbleven in maart 2024
Reactie van Owner op 5 mrt 2024
Amirah, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Uitstekend

Kelly, Richmond

Our dark our blinds didn’t pull down and we have a flood light in our window. We called maintenance at 2 am, they came immediately, couldn’t fix it, said they would be back and never came. It was very hard to sleep.
1 nacht verbleven in februari 2024
Reactie van Owner op 22 feb 2024
Kelly, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

6/10 – Redelijk

Muhammad Khizer

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Staff was no helpful & valet parking didn’t tell before breakfast was awesome
1 nacht verbleven in februari 2024
Reactie van Owner op 21 feb 2024
Muhammad, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

6/10 – Redelijk

Tishon

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Overall okay. Front desk staff gave excellent and very friendly service both check in and out. The property was okay in a good location. Pool was out of service and room a bit outdated not so clean furniture. The only real issue was a stain on bed skirt and I just covered with a hand towel.
3 nachten verbleven in februari 2024
Reactie van Owner op 20 feb 2024
Tishon, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 – Uitstekend

Alistie Tessa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Owner op 20 feb 2024
Alistie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

David

Positief: Personeel en service
This is definitely the place to stay if you're visiting either of the stadiums.
2 nachten verbleven in januari 2024
Reactie van Owner op 30 jan 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Vanessa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me and my boyfriend enjoyed our stay here for the Ravens game. There is a walking distance for a lot of things like restaurants and the aquarium and what not. Really loved how there was security downstairs at all times especially during a busy weekend for the football game! We loved our room, the space, the cleanliness, the bed everything was a 10/10. I would definitely recommend this hotel to my family and other people
2 nachten verbleven in januari 2024
Reactie van Owner op 30 jan 2024
Vanessa, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

8/10 – Goed

courtney

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Walking distance to convention center & restaurants.
2 nachten verbleven in januari 2024
Reactie van Owner op 29 jan 2024
Courtney, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 – Goed

jennifer

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was great. Staff was friendly - breakfast was a huge bonus. Pool was very cold- almost unswimmable. Would definitely stay here again
2 nachten verbleven in januari 2024
Reactie van Owner op 29 jan 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

4/10 – Matig

Lacie

1 nacht verbleven in januari 2024
Reactie van Owner op 22 mrt 2024
Thank you for taking the time to review us, Lacie. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 – Uitstekend

Robbie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great sport stay!!
Great hotel, great location for taking in a football game. The view of M&T stadium and Camden Yards was GREAT!!!
1 nacht verbleven in december 2023
Reactie van Owner op 8 jan 2024
Robbie, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 – Goed

Adam

Reisde met een groep
Positief: Personeel en service
3 nachten verbleven in december 2023
Reactie van Owner op 8 jan 2024
Adam, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 – Goed

Kyle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shower
It was a nice stay. Please ck the shower floor my son did cut his foot on something plastic in the corner. I meant to bring it to your attention but we got busy and I forgot.
3 nachten verbleven in december 2023
Reactie van Owner op 3 jan 2024
Kyle, thank you for taking the time to leave us review. We appreciate you letting us know about the shower, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 – Goed

elsie

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Owner op 3 jan 2024
Elsie, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

2/10 – Ontzettend slecht

Matthew P.

Reisde met familie
Negatief: Netheid
The first thing we noticed was that our room was not cleaned particularly well as there was a bobby pin laying in the middle of the bathroom floor, wrappers and candy stuffed behind the chair cushion, and the floor didn’t appear it had been vacuumed well. I normally do not complain about things so I just ignored it at the time. However, we did not receive any housekeeping service during our entire stay. We had 5 guests in our room and only had 4 towels. I requested more towels on Saturday night and was told by the front desk they didn’t have any towels and to come back later. I came back on Sunday and requested 5 sets of towels and was told I could only have 2 sets, and when I got back to the room I had only been given 1 actual towel. I understand it was a holiday weekend, but the hotel seemed extremely understaffed and I don’t even recall seeing a housekeeper during our stay, as I searched for towels. We we staying with another group in the room next door and they had to be moved to another room on another floor because the blind in their room did not close and would not work. Based on our experience, we would not choose to stay at this hotel in the future.
3 nachten verbleven in december 2023
Reactie van Owner op 6 jan 2024
Thank you for taking the time to review us, Matthew. Cleanliness at our hotel is a top priority, and we apologize that your guest room fell short of your expectations. Rest assured that your comments have been discussed with the housekeeping team to improve our future performance. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further. We hope you choose to stay with us whenever your travels bring you back to Baltimore.

10/10 – Uitstekend

Katie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Owner op 3 jan 2024
Katie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Goed

Aliki

Reisde met familie
Positief: Netheid
1 nacht verbleven in december 2023
Reactie van Owner op 31 dec 2023
Aliki, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

Jose

1 nacht verbleven in december 2023
Reactie van Owner op 15 jan 2024
Jose, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Goed

Tonyatamarqua

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
nice location.
This hotel is in a great spot in downtown Baltimore I must say…but when we arrived the bathroom wasn’t fully clean. We didn’t get much of a friendly greeting when we arrived. Also we saw hair around the breakfast area and when we told an employee they were rude about it. The bed is comfortable & the room is nice. This hotel does have potential…wasn’t bad
2 nachten verbleven in december 2023
Reactie van Owner op 27 dec 2023
Tonyatamarqua, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Owner op 27 dec 2023
William, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

myra, harrisburg

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every ingredient was thhere for a fun getaway. Nice staff@
1 nacht verbleven in december 2023
Reactie van Owner op 22 dec 2023
Myra, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Goed

Leans

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Eggs for breakfast ocer cooked no creamer today but stafe very polite, easy check-in, nice rooms
2 nachten verbleven in december 2023
Reactie van Owner op 18 dec 2023
Leans, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

Donald

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Owner op 18 dec 2023
Donald, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Goed

Gino

Reactie van Owner op 14 feb 2024
Gino, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

CC

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Owner op 12 dec 2023
CC, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 – Redelijk

Rich

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The good: The staff was great from the valet to the GM (Charmin). They will go above and beyond to make your stay enjoyable. They are very nice and polite. The bad: I've had better breakfast at other Hampton locations. Tip: when staying at this hotel... stay in the upper rooms. Baltimore is noisy all night long and the closer you are to street level the more traffic you will hear.
1 nacht verbleven in december 2023
Reactie van Owner op 12 dec 2023
Rich, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 – Uitstekend

Christian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Charmin was wonderful! She was welcoming and knowledgeable.
1 nacht verbleven in december 2023
Reactie van Owner op 12 dec 2023
Christian, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel was a great location to both Camden Yards & M & T Stadium. Parking was hard. Parking was across the street in a garage or Valet Service. Choose to park in the garage myself & not many parking spaces available. Staff at the front desk very friendly.
1 nacht verbleven in december 2023
Reactie van Owner op 11 dec 2023
We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

Renee

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Economical and efficient for a Baltimore stay!
Had a great stay for a conference in town and didn’t want to pay hefty prices elsewhere! Staff was wonderful- from Valet, front desk, housekeeping and everyone in between! Affordable and convenient location!
3 nachten verbleven in november 2023
Reactie van Owner op 5 dec 2023
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.

10/10 – Uitstekend

Craig

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Owner op 5 dec 2023
Craig, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.